user
Grover Med
100 Newbridge Rd Ste 6, Hicksville, NY 11801, United States
Appearance

Comments
Ta
Review №1

The WORST customer service I have ever experienced. They approved my order and claimed I would receive it. They then never sent it, so I followed up and for weeks they either ignored my calls, said they’ll call back and for some reason wouldn’t, and blamed other co-workers for the issue. This issue was never resolved and it seems I’ll never receive my order for some strange reason (although it was approved). Do not order from this place- it is the biggest headache and extremely humiliating customer service.

al
Review №2

I cant say enough good things about Robbie and Grover Medical. Amazing customer service! They truly go above above and beyond for their customers. Plus, they just seem to be genuinely nice people. Will definitely use them again, and I would highly recommend it to everyone.

An
Review №3

As a podiatrist, I have had a number of patients go to this place for their medical supply needs. I have been getting great reviews from them. The owner is attentive to their needs. I will be recommending this to my future patients. They have both instore pickup and delivery as to my understanding. My patients have told me they have had a seamless experience.

Li
Review №4

I highly recommend this place because of the convenience and the wide variety of services they offer. For example, they offer free delivery or pick up. They also have friendly customer care service. I recommend this place to my family and friends.

Hu
Review №5

Grover Med has GREAT Customer Service!! Highly recommended for all your medical supply need!!

Information
3 Photos
5 Comments
5 Rating
  • Address:100 Newbridge Rd Ste 6, Hicksville, NY 11801, United States
  • Site:https://grovermed.com/
  • Phone:+1 516-882-7473
Categories
  • Wheelchair rental service
  • Medical equipment supplier
  • Orthotics & prosthetics service
  • Surgical supply store
  • Medical supply store
  • Wheelchair store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Online care:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Similar organizations