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H&R Block
204 W Old Country Rd, Hicksville, NY 11801, United States
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Comments
JI
Review №1

This location seems to be open preseason and we stopped by to drop off some Documents

Sh
Review №2

I have used them twice due to CovidIt was a nice experience.Carrie was very helpful and informed CPA

St
Review №3

Ali was just incredible. Knowledgeable, friendly, patient- I can’t say enough other than I will giving everyone I know his name.

An
Review №4

My best taxes experience and with miss Christine I was in the best hands. 100% recommended

De
Review №5

Because of the gentleman that did my returns was very helpfull and he also had a good personality

ba
Review №6

Bill Sperounis is excellent in every respect. Professional, respectful of clients needs and extremely competent. He is the primary reason I have been using H&R Block for the past several years.

Ma
Review №7

CARRIE COHEN!! ABSOLUTELY AMAZING! Carrie does my taxes every year! She is very friendly and explains everything thoroughly!

ki
Review №8

Kerri is very nice and knows her stuff

Jo
Review №9

I feel very confident in H& R Block to do my taxes.

Su
Review №10

Carrie Cohen. She is wonderful!

An
Review №11

VJ is excellent!! I trust him.

Me
Review №12

Thomas explained my taxes in a simple and easy manner.

Mi
Review №13

Christine was so friendly and guided me thru the process. She answered all my questions.

Mi
Review №14

Went there for a piece of mind claim for a mistake was made by H&R employee .1.My appointment was 1:00 PM . C.P (H&R block employee) took my call for the appointment saying he accepts the soft copies . When I went there he said he connect a flash drive to the PC for security reasons . it has to be emailed or to have another appointment which came to 3:00 PM2. At 3:30 PM C.P met me in the lobby NOT TO WASTE HIS TIME and did not even read the documents that I have admitting that it is definitely not HR Block mistake . I asked him to verify that . by calling the department of revenue , he verified that the mistake was made by the other HR block employee (which cost me ~ $300 before to file it + peace of mind insurance) .3. C.P had to make the peace of mind claim at this point and he added his own sentences to the claim that could falls my right in the claimI gave 1 extra star for the other employees and for making the claim eventually but to be honest , was not that easy , not a straight up nor professional type of customer service

Ed
Review №15

Very polite and very very helpful

Mi
Review №16

I was very happy with my new Rep Bill, very professional and my taxes were done fast, he also discover a mistake from last year taxes

Do
Review №17

I my case the price was a little high. I had a very simple return. But I know it was done properly so I guess knowing that it was worth it. I have been going to that Office for doing my taxes for the last 3 years and have nothing bad to say about any one that did my last 3 returns. Very very nice people working in that office.

Ja
Review №18

For the last five years, Carrie Cohen has provided exemplary service to me and my family. She takes her time with each return and has developed a very positive relationship with all of us. She is truly the star of your establishment and the sole reason I return each year.

Br
Review №19

Very good service.

RU
Review №20

Mr Landsman gave me the confidence to have H and R Block do them from now on.

Mi
Review №21

Mariam is truly the best at what she does! Not only do I trust her all the way, she is so kind and always offers very sound, honest advice. My mother and I will continue seeing Mariam for as long as she will have us! What an asset to your company, Mariam is the GREATEST!!! Thank you!!!

Is
Review №22

Excellent Service. Bob was methodical and systematic and ensured our rather complicated taxes was done in the best possible manner with ease. Extremely patient and reliable person are the hallmarks of Bob who educated us. Gave us the right advise and we are only happy. Will come again. Thanks Bob! Thanks H&R!

O
Review №23

Do not go here! If you do do not deal with Craig! Went there for 2019 taxes and 1040 amendment for 2017 taxes. Was charged $350 dollars which I was ok with believing he took care of everthing I asked. Come to find out he charged me $350 for my basic 2019 taxes that I’ve been doing with turbo tax on my own every year for past ten years and the 1040 amendment (which was the actual reason I was going to a “tax professional”) would be a different transaction. If I would have went anywhere else it would have cost me $80-$100 for the work he did. When I told him 10 minutes later to cancel transaction he said my taxes were already submitted and this is not the time to talk about this... when would have been the time Craig it just happened 10 minutes prior! He bamboozled me and after he made his money he did not care! Smh thoroughly disappointed!!

Ro
Review №24

Have used HR Block for several years

Ma
Review №25

The service is awesome

TC
Review №26

Carrie Cohen, CPA who prepares my returns. She is on time, prepared, takes her time, reviews her work before hitting the submit key, explains clearly any tax issues. She is the reason for the high score, she is the reason why I recommend H & R Block

An
Review №27

The tax accountant/consultant expedited my federal and state tax return tax relatively quickly.

Gl
Review №28

Typically good service

Ma
Review №29

Very nice individual

El
Review №30

Graig Pepe, an excellent person ,great professional with a lot experience and knowledge. Thank you !!

Mo
Review №31

It was an easy and awesome experience.

In
Review №32

Satisfied customer

Ma
Review №33

William is wonderful

Th
Review №34

I was nervous when I came in, and Patricia made me feel completely at ease. She was friendly, professional, and knowledgeable. She knows her job well. I will come back to her again!

Da
Review №35

Joan Shen is pleasant and engaging. Her knowledge of tax code is impressive. Its always a joy to have her do my taxes.

Sa
Review №36

Ive been doing my taxes since 2012 and the service has been excellent except for this year. I took my time to call to schedule an appointment with the tax specialist who helped me last year. I had to accommodate my days so I can get this tax Specialist;but on the day of the appointment I called to let them know that I was running 10 minutes late. on my arrival and to my surprise, my specialist specialist wasnt available anymore because he arranged another appointment in the 10 minutes late and his clients arrived an hour later. and I was transferred to another specialist. Next time Im not gonna waste my time calling to get the specialist of my choice .

Su
Review №37

I believe that there are some people at this office who got their license only a few months ago, so obviously they wouldnt know a lot. I think they are expert at basic tax filing, but when come across some rare questions they know nothing. In my example, I have learnt through IRS that I qualify for a coverage exemption, so I dont have to pay penalty for mandated insurance. But the person argued that I dont qualify for it and he denied service.This location is best for regular filing and they could also answer the most common questions. For any uncommon questions you may have please find another professional.

Wi
Review №38

I completed what I when in to do.

Ka
Review №39

Great customer service with the agent. I did have to wait 30mins longer than my scheduled appointment time though, but the agent was knowledgeable and got me a great refund.

At
Review №40

The experience was pretty great! She was invested in me receiving the highest tax return. I would refer my closest friends to this office and this tax preparer.

Fa
Review №41

Good service

Fr
Review №42

The person I see every year,Diane Arnold.She is very good at what she does,I highly recommend her.She really listens to you and understands what kind of person I am, she is also very knowledgeable with Tax laws too.

El
Review №43

I loved the friendly, welcoming and understanding of how the whole process goes.

Ca
Review №44

My experience was wonderful my tax professional Mariam Akhter made me feel welcomed and was very kind and informative cant wait for next year.

Sc
Review №45

Joan Chen and you’ve been doing it for 30 plus years and do an excellent job each time

la
Review №46

We used William S. The last few years He is very good and helpful

Ro
Review №47

No problems

Be
Review №48

.rs.Carrie Cohen was very help to explain the new tax changes.

Ar
Review №49

Always give me the largest refund, quick service, and all of the agents are accommodating.

Mi
Review №50

Competent knowledgeable staff

St
Review №51

Everybody was very nice and professional.

Ma
Review №52

Agent who helped me, Patricia, in Hicksville was very kind and knowledgeable about taxes.

Ma
Review №53

Overall great experience and easy to file taxes.

Ph
Review №54

Great place to file your taxes

Ma
Review №55

I thought that the overall experience was very helpful and informative

ch
Review №56

Amazing staff and professional service. I was in and out in 30 minutes.

So
Review №57

My tax agent

Br
Review №58

The people who work here don’t know what they are doing I booked an appointment with someone only to come in wait over a half hour and the person I had the appointment with wasn’t even in that day

Ju
Review №59

Because she did a great job

Mi
Review №60

Joan is good but return keeps getting lower and lower dont seem right.5

Be
Review №61

My tax preparer auto entered my signature without explaining what she is putting my signature on. She rushed threw the whole process and I had to say excuse me multiple times just to get her attention. I’ve been using H&R Block religiously but because of this experience I will be going elsewhere next year.

jo
Review №62

The person I had appointment with was very busy and someone in the office took care of my taxes. I did have to wait to long.

Jo
Review №63

Joan shen is the best

Di
Review №64

Wonderful women Patricia, helped me

Fr
Review №65

I solely conduct business with you for your associate Carrie Cohen.

b
Review №66

Extremely professional and courteous.

Ma
Review №67

They are always professional

DO
Review №68

I am totally satisfied

St
Review №69

Been having you do my taxes since 1989

Ri
Review №70

Always the best in service and the best people

La
Review №71

Prompt professional service.

Bj
Review №72

It was great

Mi
Review №73

You were great

jo
Review №74

Stupid company

Je
Review №75

Very quickly

RI
Review №76

Great service

sa
Review №77

Very professional

sa
Review №78

Good Service

Ly
Review №79

No mistakes

Ch
Review №80

Very professional up

H
Review №81

N/A

Information
12 Photos
81 Comments
4.3 Rating
  • Address:204 W Old Country Rd, Hicksville, NY 11801, United States
  • Site:https://www.hrblock.com/local-tax-offices/new-york/hicksville/204-w-old-country-rd/29666?otppartnerid=9308&campaignid=pw_mcm_9308_9762&y_source=1_MzU5MzYzOS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 516-433-5818
Categories
  • Tax preparation service
  • Tax consultant
Working hours
  • Monday:12–5pm
  • Tuesday:12–5pm
  • Wednesday:3–5pm
  • Thursday:Closed
  • Friday:3–8pm
  • Saturday:10am–2pm
  • Sunday:Closed
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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