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Select Tech Inc.
2155 N Center St, Hickory, NC 28601, United States
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Review №1

After creating chaos by unplugging way too many wires, Chris came and saved the day! Very responsive and so very helpful! He even helped us with a couple of other things while he was here. We will definitely be using them for all our IT needs from now on! Thanks so much, Chris and Select Tech!

Sh
Review №2

Very nice and professional and they did a really good job they have repaired two or three iPhones for me and they do a really good job and they have it ready for you same day 45 minutes to an hour they are highly recommended .

Ly
Review №3

Select Tech was responsible for the installation of our internet wiring and security for our new home. They were horrible. They should have known about our internet provider and didnt install the correct equipment for the internet speed we had. They had to install a program on my computer that ended up causing my one year old computer to crash. Every time they touched something, something else went wrong. All I heard from the owner was how good he was.He set up a security camera on our property while it was being built and had us use Carolina Wireless which we found out later from Carolina Wireless that they didnt have the best service for our area. Shouldnt he have known that???? On top of that we had to buy the equipment, but he registered it in his name. When we tried to replace a battery, Arlo wouldnt work with us because it was in his name! How sleazy is that? He has it set up that we have no choice but to go to him for any fixes or repairs. It has been an absolute nightmare. Trust me when I say, he is not that knowledgeable on what he is doing. I had to pay my computer tech people in Florida to fix my computer and my husband has spent hours trying to get the Arlo camera ownership thing resolved. Go anyplace but with this organization.

Le
Review №4

Select Tech consistently goes above and beyond with every repair, regardless of the devices manufacturer or problem. Reasonably priced with quick turnaround, I highly recommend Select Tech as your first call.

Al
Review №5

I work in tech, and its the only place I would trust with my machines.

Br
Review №6

Very wonderful experience with the staff. They were kind enough to offer me a mask and quoted me a great price to repair my PC thank you for all that you guys do!!!

Lu
Review №7

Shane was awesome in answering my questions. So glad I chose to take my SLOW laptop to get it working faster. Shane was extremely knowledgeable, helpful, courteous, and honest. I wont use any other place. Reasonable prices and trustworthy. THANK YOU!

Ma
Review №8

They got to Cliffs Plumbing within 24 hours of calling. We have had so many people come out for our network problem and no one else could help us! Very nice guys and good prices. Thanks Chris, y’all are the best!!

Ce
Review №9

Select Tech has been taking care of Hickory and the surrounding areas computer/tech/phone needs for a long time now. They have built 3 computers for me and all have been great. The staff is knowledgeable and experienced to any matter you may have. You will be happy with any service they perform. Solid 5 stars.

JA
Review №10

I cant say enough about how much I appreciate Select Tech. They are responsive, professional, courteous, and extremely knowledgeable - all at reasonable rates. Chris has assisted me several times, and each time hes fixed the issue in a short period of time, as well as offering tips and suggestions for going forward. If you have ANY Tech issues - you need to call them! Theyre great!

K
Review №11

Over the past few months I have used Select Tech for several questions I have had. The people who helped me are knowledgeable, patient and always answer my questions. I have come to depend on them as I learn more about the electronics I own. They are the best group I have ever used!

He
Review №12

Had my phone screen replaced here a couple months ago and its still looking and working great. Select tech has been helping my parents for YEARS, so I wouldnt expect anything less! Love this place!

Am
Review №13

They genuinely care out their customers. Thats hard to find these days. Very helpful and the guys always give me the best advice on how to fix my computer or any problems Im having. They have great staff wouldnt go anywhere else!!

Ke
Review №14

Really nice place!! Will come here if I need a repair done. Told us what he recommended for my sons IPhone.

Pa
Review №15

These guys are AWESOME!!! Their personalized service and total customer care was no less than terrific! These folks really care about their service and really value the customer. I had numerous issues with my computer system and they fixed everything and even made it better at a price less than anyone else. These are definitely the go to people for tech, hands down, bar none.

Ke
Review №16

I recently had a screen protector replaced on my cell phone and I had awonderful experience. I’ve have been going to Select Tech for at least the last 2 years and I have always been treated with respect and care. I have had my laptop, speaker bar and cell phones worked on here. I highly recommend them.

Er
Review №17

Excellent technical service in addition to optimal customer service. I had a technical problem with my Mac that even online Apple technicians could not help me with. The manager from Select Tech called me back within three hours with my notebook completely fixed. Highly recommend them.

Tu
Review №18

Don’t know what they are doing. I paid them 150+ dollars to look at my gaming rig because it kept crashing due to some kind of software related ram issue. Well they get my computer don’t call me at all to let me know what’s going on 3 days pass I call them and they say it’s fixed. So I’m like cool and go pick the computer up so I pay them and head home. I get home the computer is doing the same thing it was doing before not to mention they didn’t put half the screws back in the motherboard after they replaced the “defective water cooler” which was actually not defective it’s back in the system now.This is my story I wouldn’t take anything back to them ever again poor quality of service my pc should of never left their doors in the condition it was in and I was billed for it being in worse shape then it was.

Ci
Review №19

These guys are absolutely amazing. Ive had great experiences every time I have went into the store. Im not very computer literate but these guys are always so helpful and patient with me. Several times they have helped me at no charge.Today I was desperately needing my computer for invoices. I called the store and explained my problem. A gentleman named Pho (very kind and patient) actually had me download an app (teamviewer) and he fixed my problem from the store while I was at home. What better service could you ask for? I highly recommend Select Tech for any computer issues.

Ni
Review №20

Very nice to have hometown store knowing they will do it right. Never had any issues. The staff go above to make sure I’m making the best choices when it comes to any repair. I wouldn’t go anywhere else.

jo
Review №21

Chris came to our house to install roku.Well let me say he is the best that we have encountered in the service area.He did not rush and wanted to make sure we knew what to do with our TV. He has a professional and pleasant personality.Definently an asset to Select Tech business. Thanks Chris.

Dr
Review №22

Ive bought a laptop and desktop from Select Tech. The folks who work there have always been helpful, and when I drop by to ask additional questions, they have always given me the help and insight that I need. I recommend them.

ku
Review №23

They have some of the best customer service I have ever received! I can always count on them to get stuff done and done right! Thanks for the great turnaround!!

Tr
Review №24

Absolutely Love the people at select tech. They care so much about there customers. I wouldn’t take my phone any where else

C
Review №25

No judgement repair! I attempted to fix my phone ... Long story but the guys here were polite and quick and did not try to up sell me. They explained the warranty and cost before fixing my phone. I also noticed they have refurbished computers, I would consider buying a computer there because the specs looked better than the stuff for sale at the box stores. Nice job, will return and hope they take my suggestion and get a overnight drop box. Thanks:)

Ca
Review №26

Select Tech is AMAZING!!! They have fixed my IPhone and IPad screens with No problems. The are fast and very professional! The prices are the best I have found in Hickory. They very knowledgeable!!! They treat your devices like their own!!!! I love them and wont go anywhere else!!!

To
Review №27

Solid company with great overall knowledge on many levels of the technology process in the workplace and home. From virus removal to network setup, from laptops for the home, to huge enterprise servers, these guys are the real deal. I fully endorse Select Tech and the companys services. Excellent Phone/Tablet repair services!

ME
Review №28

Always friendly and knowledgeable! Wonderful staff and always a great experience!

An
Review №29

Great service!! They were friendly and fixed my device in a timely manner. It worked perfectly afterwards, as expected. I would definitely recommend and would use them again!

Ca
Review №30

Great experience. Dropped my phone off and they had it fixed within an hour. Definitely recommend them. Also great customer service!

To
Review №31

Select Tech Solutions provides excellent Computer/Tablet/Cell Phone repair services. Their technicians are always kind, courteous, and knowledgeable. The On-site Networking/IT Technicians are second to none. I would Definitely recommend this company!

Ji
Review №32

Top Notch service! Friendly staff and a beautiful store front! I would recommend anyone to these guys! Check them out. Right off hwy 127

El
Review №33

After paying $250 to have my screen replaced, the top corners started coming up within 6 weeks of replacement. I took it in to have it fixed and they glued it down. Looks worse than when I brought it in. They say the screen wont come up anymore, but theres nothing else they can do. A very dissatisfying result - not to mention expensive. Id look around for someone else if I had to do it over.

Ke
Review №34

The guy at the front desk was rude to me, the assumed person in charge said he wouldnt replace the screen they messed up because he would lose money! Horrible service. They said that if I got it to them before I dropped it that they would have replaced it, yet I sent them several emails and phone calls with no response......

Me
Review №35

Select Tech replaced my grandsons screen and battery on his phone. They did such a wonderful job! Would go back again.

Ja
Review №36

Prompt, polite, knowledgeable and fairly priced. I used them for a laptop repair, and would highly recommend them for others with similar needs. Its clear from watching the employees interact that they are also customer focused.

Ca
Review №37

As a small business owner, I am incredibly thankful for the efficient and professional service provided today! Within 30 minutes, my iPhone was fixed, which saved me time and peace of mind! Select Tech is the best of the best!

Ta
Review №38

These guys here are awesome! Came in with a cracked screen on my iPhone 6, they replaced it with no problems. Ended up having a faulty screen so they replaced it within my 60 day warranty. Just came in again due to the screen having issues from the faulty batch they received, they fixed me right up with me being out of my warranty period. They definitely take care of their customers! I will definitely be a returning customer for any future needs and refer everyone to them!

Sk
Review №39

The receptionist is not knowledge. The work they have done on my phone mess it up to where I have to make a claim. Wasted time and money. Good luck to whoever that decides to go here. Hope your experience is better than mine.

Ke
Review №40

Great place with excellent customer service. My hard drive crashed on my computer 3 days before I was heading back to school in Maine. The guy that helped me, D.J., spent hours trying to recover my files. Unfortunately, my files couldnt be recovered (not any fault of his... my hard drive was beyond repair). Bought a new computer there as well. Overall very happy with my experience.

Os
Review №41

This place is the worst i dont even think they know how to repair anything else other than phones!! And they Charge you money for everything!? Do Your Self A Favor and go to All Tech where they actually know what they are doing And Actually Appreciate Customers and not charge you money for every little damn thing Like this place does ...

Pi
Review №42

Got my screen replaced there. Was flipping it in my hand(without dropping it) and a part of it fell off somehow? They then said they wouldnt replace their poorly put on screen. A huge waste of money! Mall vendors do a better job

Te
Review №43

After a recommendation from a longtime client, I took my phone to have the ( very) cracked screen replaced. Service was excellent and I’m thrilled with the results. My phone looks brand new!😎

Da
Review №44

Cracked my screen on my S4 a long while back, barely had the phone a few months when it happened and they fixed it great. couldnt even tell it was cracked in the first place replacement fit together so flawlessly.

Te
Review №45

Replaced my iPhone 5 battery quickly and at a very reasonable price. 20 minutes in and out, tops, and it looks just like it did when I handed to them. Would recommend.

Al
Review №46

Great staff and quality service with quick service. Definitely coming back soon.

Sa
Review №47

After taking my pc & phone in for repair, I was surprised that both of my items were repaired the same day! John repaired my phone screen in 30 mins! Later that afternoon Shane called & said the computer was ready for pick up! Great service, great job!

Gi
Review №48

Great folks and fun helpers.

th
Review №49

Awesome people... I came in for an estimate for insurance amd they were able to provide that on the spot and fix anotjer computer while I waited... I will be back and highly recomend them!

Cr
Review №50

Great service , very friendly staff!

Ab
Review №51

Quick and good at what they do. Great for people like me who drop everything. Thanks!

Re
Review №52

Wonderful service and very reasonably priced with a quick turnaround.

A
Review №53

I work for Cellular Sales Verizon in Conover and on 127. I send all of my customers with screen issues or water damage to these guys. They are by far the most professional outfit out there and with a certified apple tech on deck they are the most reliable with apple phones.

Ke
Review №54

Jimmy was amazing. Fixed my iPhone 6 FAST and efficiently. These guys are true pros. GO here.

Su
Review №55

They “fixed”my shattered iPad screen. The same day i picked it up from being repaired, the screen cracked again without being dropped or anything. I had to battle them to get it fixed without charging me another $200, and they were very rude. One woman who works there actually yelled at me for asking them to repair it free of charge, based on it only being “fixed” for a couple hours. It was a terrible experience. They finally did a second repair that lasted a year.. breaking again recently. I was surprised It broke again because it was in a heavy duty otter box case this time. I got it repaired elsewhere, and found out from the person who worked on it, that select tech didn’t do the original repair correctly.. leaving screws out of the lcd screen so it wouldn’t have pressure put on it from a swollen battery. If they had done the repair correctly, replaced the battery, and secured the lcd screen, it likely wouldn’t have broken again. Stay away from this place.

Se
Review №56

I had my screen replaced here, and unfortunately had several problems. The owner and staff did do what they could to correct the issues, but opening a phone multiple times doesnt do the phone any favors.

Cy
Review №57

Great and SKILLFUL! I highly recommend. Miracle sort of.......

Ro
Review №58

Great place to repair phones!! Great service!

Ni
Review №59

Wonderful! These folks are on it! Have saved my phone (and me) 3 times this year!! Very fast too!

Ha
Review №60

Great experience gave us better information and service than anywhere else I visited in hickory. Fully satisfied

ch
Review №61

Fast and friendly staff. Always tells you if the device is economical to fix or not. Always fufils warranty if parts are defective.

St
Review №62

They have repaired multiple iPhones for us, all in a reasonable amount of time, and a fare price.

Or
Review №63

Ok, so I took my alienware17 laptop to this place, told them that the cd port wasnt working, it was slow, and a 16-bit application error tab that I couldnt close. They were very nice and explained the process very well. I picked it up and plugged it in, saw that everything was working, they fixed the cd port and the 16 bit application tab. BUT no w it doesnt charge at all. Even with the cord that cane with the laptop.

Ja
Review №64

As bad as it is to drop your new shiny iPhone, only to pick it up and find a spiderweb cracked screen, the guys at Select Tech have always made it a pleasant experience and everyone there is very informative and professional. 10/10 would break iPhone again.

Br
Review №65

I have had yet another bad expirience with them... I didnt know what I expected though! I was just reading through the reviews and the owner is now claiming all of the negative reviews are just spam? If you are seriously reaching out to people who were ripped off by you email me at either bradedmond447 or bradedmond4472 on gmail

Jo
Review №66

The female staff member was very rude. The rest of the staff was nice. However she didnt call to finish fixing my phone like she said she would (two weeks ago). They changed their warranty on replacing the screen on my iPhone 6 because after the 4th time in a month, we cant secure the screen like apple can. Thats why it wont stay secure. They shouldnt have taken the job if they knew they couldnt do it right. I know of three other customers that had the same issues I did when I was in there (on 5 different occasions). Save yourself the time and trouble stick with your cell phone provider on fixing it.

Br
Review №67

Great and fast service. Prices were reasonable and employees were very friendly and helpful.

Ka
Review №68

Fantastic service and my phone looks better then brand new!! They were really fast too!!

Tr
Review №69

Looks like new...great service...thanks for helping me out with my problems ...would recommend..very fast service

De
Review №70

Great to be able to get right in and have it fixed PROPERLY at a fraction of the cost at Verizon

Ro
Review №71

Fabulous service from Pho! Thank you!!

Gr
Review №72

They were all really nice they got my screed fixed in less than an hour! But about a hour after I got it back it messed up again.

Ka
Review №73

Fast, efficient, and friendly service! I will definitely recommend this company to my friends. Fixed my iPhone screen!!

Al
Review №74

Awesome service! Repaired my phone quickly.

La
Review №75

They worked fast and helped me get the best deals.

La
Review №76

This place is awesome. I always go here to get my phones rooted.

Li
Review №77

Just got my phone fixed in 15 minutes and it looks great!!

Mo
Review №78

Very good service!! iphone screen replacement completed in just one hour!! Amazing!! :-)

Po
Review №79

A great place with quality service and good prices!

Pa
Review №80

Love, love, love taking my computer/smartphone to Select Tech. The employees are smart, theyre nice, and they work quickly. Thanks STS

ji
Review №81

This is absolutely the worse place you could every take your equipment. They will damage your equipment and not repair it. Please save yourself a trip. The staff are very rude if you have any issues with their service.

Co
Review №82

Very fast service would highly recommend for any device

tv
Review №83

Very helpful employees and great overall customer experience.

Li
Review №84

You guys are really helpful eveytime I come in!

Ra
Review №85

I was recomended here by Best Buy to fix my broken iPhone and iPad. i called them and they were very helpful, said they had parts for both in-stock. So i went over there and they had my iphone fixed in 20 mins while i ate lunch at subway next door!! I had to leave my iPad but got a call 2 hours later saying it was ready to be picked up as well!! and not to mention they were about $50 cheaper on each repair than the mall! Love these guys!! I went ahead and scheduled a service call to have them come look at my computer at my house too!

Ra
Review №86

Amazing! Fix my screen and the black out of it, and affordable too!

R
Review №87

They need to update their website, they dont repair XboX 360s. I have never tried to do business with a place that obviously does not want business, even though I made it clear I wanted them to do my repair they kept trying to send me somewhere else that was 45 min to an hour away! terrible customer serviceIll never call back again, dont waste your time

Je
Review №88

Asked the cashier a question and she didnt know what we were talking about so she went to ask someone else. Then she for some reason started following us around the store pretending to straighten things out. Didnt have what we were looking for so we left immediate. Everything is also Very overpriced

th
Review №89

Place is full of unprofessionals... its sad to see all these people paying too much for such cheap parts and services

Ju
Review №90

Very fast response time iPhone 6 screen was shattered super damaged very easy process. Phone repaired in one hour.

Ke
Review №91

Great service, friendly people, super quick, great work

La
Review №92

Awesome!Fast!highly recommend this company!!

Ve
Review №93

Chris and Jesse are the best!

Br
Review №94

Cheap supplies and amateur work that is way overpriced

Je
Review №95

Always fast and great prices!!! Used them for years!!

Co
Review №96

15 minutes and they were finished!! Very professional and exceeded expectations!

Sh
Review №97

Unbeatable service!

St
Review №98

Very professional, quick service!!

Gr
Review №99

Great service p

wi
Review №100

Excellent service

Information
3 Photos
100 Comments
4.2 Rating
  • Address:2155 N Center St, Hickory, NC 28601, United States
  • Site:http://selecttechinc.com/
  • Phone:+1 828-328-4801
Categories
  • Computer repair service
  • Cell phone accessory store
  • Home automation company
  • Phone repair service
  • Security system installer
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:10am–2pm
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Highlights
  • Veteran-led:Yes
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