Something like this needs to be professional. We all make mistakes and this interlock system is the only way a lot of Americans can continue to make a living after a dui incident. The staff here in the hickory location are extremely rude and unprofessional. Ignored my questions and hardly seemed to know what he was doing. Every person I talked to has had a terrible attitude and seem bothered by you taking their time. I would not recommend to anyone but in these small towns you dont have much of a choice in who to go to. After the court systems inability to treat people with respect and dignity you must again deal with more demeaning and unpleasant encounters on your journey getting back to being a normal citizen. Good luck and keep your head up.

I love this place it helps me stay driving. David is the best worker that the hickory location has he is awesome. Love this company and its employees cause they are all genuine and real. Thank you

Sober8yr n covid?still interlocked ?..NC?. Guys are great there on tate,tho.. speedy.. ☝️.

I am very pleased with the services I’ve received, the knowledgeable and courteous staff (David Jones) that work the Hickory, NC office, and the speediness of my appointments. Thank you!

The guys here are quick and mostly friendly! Ive never had a problem here.

Pretty straightforward. Got mine installed in less than an hour. Nice guy. This is good place to go as far as installation goes. Ill update if i have any problems with my device and the service they give me going forward.

I haven’t had a problem with the customer service. The guy that works most of the time is pretty entertaining. What I am not happy with is the inaccuracy of the device itself. I had a fail within the first week after installation and I hadn’t eaten or drank anything but water that morning. After it had me turn offf the engine and re blow, I passed and still had to pay a $45 fee because of a faulty device. I am so paranoid about it now I have water bottles scattered all over my car so it doesn’t happen again.

Fast friendly service

Horrible. Guy accused me of tampering with the device? Also said I had blown a .55 and .45 (haven’t had a drink in two years). I’m guessing these readings are from two of many times this thing would fail me for no reason and then start in 5 min. Guy ripped my system out and left me stranded when I questioned why I was being accused of all this. Crazy guy... wouldn’t recommend Hickory, NC location at all.

Bad place