The customer service experience at Rays is second to none. Warm, inviting, hospitable, shout out to Emily, Ray, and staff so what better way would you want to spend your money. Prices are the best you gonna find for quality jewelry pieces and they have flexible payment plans. This is where I buy and fix my jewelry; best kept secret in Miami in my opinion……

Staff is friendly and helpful. Place is super nice and Ive been going there since they opened with my grand parents. Owner is super nice. The things there use to be affordable and right now to me its just a bit over priced so I only buy my pandora jewelery there now. The chain I have I have since I was 12 and Im 34

I moved from Hialeah over 5 years ago and every time I’m in town I go back to Ray’s, Lachy is always great and the rest of the girls as well!!!! I wish there was an online store !!!! Greetings from Jacksonville

Ive been going to rey for 15 years he has very reasonable prices and the staff is awesome they make you feel at home

I’ve been looking for a jeweler for quit some time now to repair some pieces I’ve had since I was a child, that I can actually trust. Not only did I find a jeweler to repair my jewelry to pass down to my daughters, but now I actually found a jeweler and jewelry store that has reasonable prices, very nice jewelry, and GREAT CUSTOMER SERVICE!I’m very big on customer service and when I walked in I was quickly greeted and met Emily, who was so nice and sweet! She then called the actual owner of the jewelry store Ray over to take a look at the bracelet I needed to repair, (which I will add is 24 yrs old, bc I got it when I was 15 yrs old) and he was so personable, very knowledgeable about jewelry, and very nice!All and all, I went in to just repair some jewelry and came out buying some more jewelry! When I picked up the bracelet I had gotten repaired, it came back 10x’s nicer than when I originally got it and I won’t even begin to start writing about the custom necklace I had made, but I will say I LOVE IT!!!I’ve already begin telling people about Ray’s Jewelry store and my mom actually went in the following week, bc she fell in love with the necklace I had custom made and she ended up buying some pieces for my 15 yr old daughter, and she also agreed the jewelry is very nice, great prices, and once again GREAT customer service!Thanks again to Ray and Emily, for making it a great experience and I will also like to shout out Leslie for taking care of my mom as well!

They are the best!!!!!I have been going there since 2001 and I hope they keep around for many more.The customer service is excellent , the owner is a wonderful person he goes above and beyond to satisfy your need and no words for the staff and my bestie is Leslie.

I came in for a ring repair. The customer service was excellent as they were helpful and knowledgeable. I was able to have my ring repaired for my fiance with full satisfaction. A very professional and nice business!

Mr. Ray jewelry service was phenomenal. He knows exactly what you are looking for and will go the extra mile to make sure you are satisfied with your purchase. I’ll definitely go again without a doubt. Client José 👍🤝

The owner and staff are great. I went to pick out an engagement ring and was well taken care of. This is definitely the go to place for your jewelry needs. 👍👍

The service was excellent and super content on quality of work. I came in to fix my toddler Chamilia bracelet which had been previously worked on about 3x before. Today its been 2 weeks from repair without a problem. I was promised super speedy service with amazing quality. I loved the shop- Good to know they are a Pandora seller especially for the last minute gifts.Would highly recommend this business to anyone!!

My mother has been going to Rays Jewelry since I was a little girl. We go for everything! Pandora, Tous, watches, repairs, personalized and customized jewelry! Also great customer service, always friendly and welcoming. Highly recommended!

Love the customer service always for the pass 20 plus.My personal family jewelry store. Love Ray and the girls💜

Love my family jeweler. Their custom jewelery made by Ray is amazing. Beautiful Pandora selection.

Friendly staff. Took care of my needa without delay. I highly recommend this place.

Great customer service every time. Will not over charge you or rip you off. Thank you Ray and staff!

Great and fast service. Friendly staff and fair pricing.

The service was excellent. Ray, the owner, personally helped me and was very knowledgable and was very clear about the procedures that needed to ve done in order to repair my ring. The job was ready even sooner than expected

Good service and that people are awesome

Excellent staff prices and the best jewelry repair in Miami !!

Excellent services... so nice

First time I entered the jewelry store, the girl Emily gave me excellent service and quickly they gave me my two Pandora charms, thank you very much Emily, very grateful to you see you soon soon

What is a shame is that a $ 600 ring that you sold me fell stones and I went to solve the problem and they treated me and my family very badly. And it is a shame that a gold ring is staining and that 4 jewelers only value it at $ 15 maximum. And its a shame they deleted my first review. That is a shame that they dedicate themselves to scam people who honestly trust you and I gave my money in that place. Penalty give you

The worst place to buy, buy a ring that dropped the stones in less than a month and theUnprofessionalOwner treated me very badly, they should not be attending to the public, he also threatened me with his group of lawyers just because I told him that he was going to call Telemundo 51

Excellent attention, professionalism and guarantee

In Rays Jewelry you feel like home, best design, price and costumer service. Is the right place to buy jewelry, watches and Pandoras.In Rays you will surely find what you need if you are looking for jewelry or watches of recognized brands, they also offer PANDORA, their staff is attentive and the magical place.

Very bad treatment of the client by the main manager, he has no patience or the slightest interest in helping you get what you are looking for.

The owner and manager very friendly and professional.

Super all my clothes are from there 💯💯💯💯💯

Perfect

The best

Magnificent attention

Exquisite treatment, very professional