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American Tire Depot - Hesperia
15439 Bear Valley Rd, Hesperia, CA 92345, United States
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Re
Review №1

Wanted to go somewhere I can trust my car with. A place that is affordable . I found that today. Great customer service, helpful, friendly. I have 3 kids and they made the whole process so easy. They communicated with me the whole time and found me the best prices for everything. Would recommend this place to anyone.

Ha
Review №2

I went to this shop first thing in the morning to get tires. The staff was helpful and courteous and found tires for me that came with a good warranty and yet were reasonably priced. They recommended a wheel alignment, which cost a little more, but I didnt feel I was being sold services that I didnt need. The services were performed well and quickly, so the rest of my day was not disrupted. Overall, it was a good experience.

Al
Review №3

Thank you Jeremy for your wonderful service. We appreciated your patience as well as last minute arrival. We were short on time due to down to one car. We got there at 5:58 pm or maybe your closing time yet you helped us and did not send us away. Also helped us patiently in ordering right size of tires. Thank you from the Ulloa

Be
Review №4

Sorry for the original rating, it seems I accidentally rated without knowing. My overall experience here was excellent like always. I went in for tires and they had my car ready pretty fast and at a very good price! I will continue to take my car in for any future needs.

Va
Review №5

Honestly cant believe it has good reviews. my wife went there because she thought there might be a balancing problem on her tires. they told her there wasn’t it’s probably just the “nut behind the wheel.” My wife didn’t get they they were joking at the time. so the guy asked “blonde is there any blonde under that brunette?”with me one of the guys was joking with someone else while i was checking out. part of his joke ended in flipped me off. seriously unprofessional.

Br
Review №6

Worst business I have ever been to . Waisted my time there and they left my car running for over 20 min unattended in the parking lot and didnt even do the job they were suposto have done . I strongly advise all you to never do business here .

Fe
Review №7

Driving up to Vegas on a Friday afternoon. My car decided to overheat, luckily I was able to make it to American Tire Depot where Jeremy (the service manager) and Frank (the technician) took care of it right away. Frank was very thorough in explaining the issue and what was causing it, he made sure my car was up and running the way it needed to be, all while doing a brake job and an alignment as I stood and watched. The guy is efficient! Jeremy also gave me the best deal! Wish I had this service shop near me.

Pa
Review №8

Very helpful staff. Good prices. professional installation. any brand tire.

d
Review №9

Service was good. Mike was very helpful. Purchased two tires. Installation was quick and pricing wad competitive

Ma
Review №10

I went in there asking for tire rotation which some places want to charge. This place did it for free. I did end up getting tires and alignment for my SUV. All males working there where professionals and courteous. Thank you

Na
Review №11

Great customer service, affordable prices and fast services. Staff is awesome.

MA
Review №12

Was a great customers service at this office alsoGood job thank you everyone for your service :)

Cr
Review №13

Ive personally had very good experiences with American Tire Depot, they are willing to work with you and offer fair prices on their tires

Le
Review №14

I had went online to see if there was any deals & there was. I wasnt sure exactly what type of tires to buy & I was able to chat with someone which was Jose. He was very helpful with everything. Everyone was friendly & helpful. I will definitely continue to purchase my tires here.

Je
Review №15

Fantastic prices and quick quality service!

An
Review №16

All Representatives are personable and knowledgeable. I bought tires. They arrived when promised and mounted with alignment in very short order.I’ve bought tires and had repairs here and have NO complaints.

ma
Review №17

Bad Customer service when I came to purchase my tires they where nice n friendly today I get here I walk in and I say hello no one said anything I didn’t get acknowledged at all. I ask to make a appointment for next day and said it’s a first in thing so why does your internet page has a space for appointment I guess since it’s just tire rotation they don’t care bout my car next tire change I will be going somewhere else...

Mi
Review №18

I love the guys here!! They always take such good care of people! And they provide so many services for free!

De
Review №19

Awesome place! Staff is very friendly, courteous and professional. Franks work ethic is superb, he explained the repairs needed, the price was reasonable. Frank did an excellent job and it didnt take long to get my car back on the road. I highly recommend this place.

Ca
Review №20

They found my purse and got it to me. Super nice helpful and very honest. A million thanks

Fr
Review №21

Very Nice customer Service.The persons installing the tires very professional work and fast.Thank you so Much for your services

El
Review №22

They are very helpful and gave me very good deal for a set of tires and alignment for my 2006 Honda Civic.

Ka
Review №23

Honest, kind, clean and quick! I felt understood and NOT taken advantage of. Price was affordable considering what was needed. I highly suggest doing business with American Tire Depot in Hesperia CA on Bear Valley Rd.

Ho
Review №24

They are Professional and very helpful.

Jo
Review №25

I showed up 30 min early and they still seen me right away. Great service! Highly recommend. Very friendly.

La
Review №26

I moved to the High desert in 2004 thats how long Ive done Business at this store always excellent service

Jo
Review №27

My 1st experience with American Tire Depot was EXCELLENT!! Customer service was above and beyond and the technicians were great!! I will definitely be returning and will give a great reference to anyone looking for tires, front end alignment or most any other service they provide!!5 ⭐️⭐️⭐️⭐️⭐️

Ms
Review №28

Excellent experience and excellent customer service. The prices are awesome and they work with you with your budget.

Ch
Review №29

They were fast and effecient. Great prices.

Ga
Review №30

First of all the shop is very clean organized with the tire displays placed very professionally.There was a nice television in the lobby to watch while I was waiting for the job to be completed.Due to covid regulations the employees were wearing required face coverings at all times while I waited for my tires to be mounted.The wait was about 45 minutes as I was told by Jeremy the day prior when I ordered the tires. The tires I ordered for our Mustang were American made cooper tires which the price for buying 4 at the price of 3 was a better price than a few of their competitors. Great warranty as well and free tire rotations every 5k miles. Also free nail repair came along with the sale, so in my opinion a good purchase all around.

Jo
Review №31

They were very professional got things done ahead of their own schedule.

Ju
Review №32

This place always impresses me with the work and prompt service. Never a hassle always great service. Thanks American Tire Depot.

Ma
Review №33

Fast service real nice manager was in and out fast.

Co
Review №34

Walked in with one flat tire & walked out with all 4 brand new buy 3 get one free they’re very helpful & friendly I’d recommend everyone that lives in the high desert to this place

ra
Review №35

Customer service was wxcellent had a blowout on the freeway towed it there they fixed it up in no time special shout out to juan and mike for the great customer service

Le
Review №36

Great service all around. I had a tire failure with one of my run flat tires in the evening. I called Mike and he assured me that he would place a special order for me. He stayed open a bit later for me until my towed vehicle arrived. He stored it overnight in the secured garage. First thing in the morning Mike called to let me know my vehicle was ready. Mike saved me so much time and effort. GREAT SERVICE!

Al
Review №37

Great service and great prices they had my truck done in less then an hour

Pa
Review №38

Best prices, amazing service!

An
Review №39

Great service and very helpful! Mounted my tires and aligned my truck. Gave me good input on repairs I need to look out for. Definitely recommend

j8
Review №40

The service is great got brand new tires and they even use a torque wrench to make sure you have the right amount of torque who does that great service

Ja
Review №41

All great fast service.

St
Review №42

Everyone that works there is very nice and very knowledgeable. I had a lot of special requests when I had my wheels and tires changed out and it was pleasantly surprised that the installers satisfied each of my requests. I would definitely go back to this place.

Co
Review №43

Made an appt, tires were on backorder. They called me, offered an in stock equivalent. Day of appt I dropped my car off. They were done faster than expected. Excellent service

ja
Review №44

Awsome customer service. Everyone there is extremely friendly.

Mi
Review №45

Great service! Answered my questions with confidence! Very nice people! Very affordable! Glad I found them.

Je
Review №46

Great service and personal excellent Job

Ma
Review №47

Great customer service. I didnt give them a 5 because there was some discrepancy with quote given over phone, but other than that, pricing was fair, friendly service & didnt feel pressured.

De
Review №48

What a pleasure doing business with them today...Thank you Brian and Mike for being so kind. I drove 60 miles to get my oil changed and I will be back for any services I may need. I will recommend American Tire Depot in Hesperia to all my friends and family...thanks again gentlemen!!

Je
Review №49

Place is nice and clean, assistance was great and quick. I was told about all possible issues and given choices to make, no pressure!Great service👍🏾Even was able to watch a little tv while waiting 👍🏾👍🏾

Br
Review №50

Quick service. Tires and alignment done in a little over an hour. It pays to set up the purchase and appointment online. Best price i could find from the chain tire shops.I have gotten my tires here for quite a few years. I travel alot for work. I have used the flat repair, at locations all over Southern California, never had any issues.

Is
Review №51

It was great, whole staff was friendly and helpful my overall experience was great with awesome prices!

Wa
Review №52

Cant express how great full I am of Jeremy working at the front counter, Kia had quoted us over $200 to replace a flat tire and he found out that it was only 2 screws and can be repaired. He saved us almost $300 from what the dealer quoted us.

Pe
Review №53

The guys that works there i belive his name is Mike is super friendly and helpful. Innout in less than 20 with 4 new tiresThank you for quick service guys this is an awesome spot 👌

De
Review №54

First time customer and as long as I’m here .My tire go to place. Great service!

La
Review №55

Great service never disappointed in any work on my car fast friendly 👍

Ni
Review №56

Always the most exceptional service thats all I need to say!!

Hu
Review №57

I guess customer service is no longer a thing anymore, asking simple questions will make the employees to walk away from you when you have been a paying customer for years. All you had to do was sit there and explain in detail and it wouldve been cool. Also never got a phone call about the tire Ive had been expecting for a year! You couldve sold me tires that day and made 1k.

ro
Review №58

Jeremy is always so helpful and friendly. I’ve bought tires for both of my vehicles here. Also great prices on 22s!

Tr
Review №59

Speedy and Professional service. They had my tire in stock and got me in and out. Thanks guys.

Ph
Review №60

I was treated really good service was great people are great I was in and out thats a good price thank you guys very much

Da
Review №61

Service was quick and staff was nice. One of the best deals for tires in the desert.

Ri
Review №62

Great service. Was fast a friendly. Tires that were ordered came in sooner than expected

Du
Review №63

I got off work and found my car to have two flats. JEREMY did me a solid and let me stop to by 4 new tires, even though I was 20 minutes past when they stop taking costumers. They were very fast, about 30 minutes from arrival to finish.

Le
Review №64

Fast, friendly service. Followed appropriate Covid-19 protocols for Employees (all were wearing masks) as well as social distancing of patrons.

Ro
Review №65

Beautiful customer service 100% recommended

Da
Review №66

Mike helped us really great fast service with my 2016 Honda Civic shocks

ir
Review №67

Great customer service friendly, answered my question with no problems... really good deal on tires...😁😁😁

Pe
Review №68

For my first experience here, I stopped by to have my back rear tiers checked out, frank is one of the mechanics there that helped me out so much. Frank was polite, very understanding and respectful when I told him what I felt was the problem. He was able to fix the problem and the wait was approx less than 20 mins.

Ca
Review №69

They were very helpful in a sense where I was pretty please at the out come knowing I didnt have much money I still qualified for a discounted rate....very good

Ch
Review №70

I called several tire shops due to the KO2 tires being back ordered everywhere and was also price shopping. Not only did Jeremy have the tires in his warehouse, he gave me the best deal around. He told me that he would have them in his hands the next morning and would call me. I had serious doubts that was going to happen and at best, I would get a phone call that they didnt actually have them and that their system was wrong. I was in a jam because one tire was unrepairable and the donut was oem and wayyyy smaller so I couldnt drive the truck.Jeremy called the follow morning and let me know that he had them.Thank you, Jeremy for the excellent customer service

Re
Review №71

Friendly accommodating guys! My tires were done on and I was out the door in the time I was promised. Good price as well 😁. Thank you

Ca
Review №72

They were courteous ,nice. A good feeling.

Mo
Review №73

Always friendly and great prices for an oil change and u gotta request for a tire rotation during an oil change and youll get one at no extra charge 😊

Er
Review №74

Just bought my 4th set of tires from America Tire Depot. Never been disappointed in any way with the service, customer service, or the price. My questions always get answered (if they are not to bust at the front counter). I’ll continue giving them my tire business.

Mi
Review №75

Went out of there way to accommodate me on my rv even though I was 1/2 hour late. Thanks

Ro
Review №76

I set an appointment online for lots of work: new tires, 120k tune up (air filter, spark plugs, coolant flush, etc.) Alignment, new brakes, and 2 front new rotors. Needed new struts but couldnt afford the work. Brian worked with me and helped me the best we could and provided great customer service. Mike helped ring me up and Frank worked on my car. He did an excellent job, excellent service.

Mi
Review №77

3rd set of tires from them. Very professional and great customer service. My only go to shop for tires.

As
Review №78

Had an excellent experience buying my first set of tires for my 2017 tundra today. Everyone was super friendly and they were willing to price match, no questions asked. Unfortunately I didn’t get the name of the sales associate that helped me the entire time I was there but I spoke with Jeremy before my visit and he was able to recommend and order some great tires for me and they were installed same day! Will definitely return and recommend. Thanks guys!

Cy
Review №79

Great Service and Customer Service. Will most definitely be back!

Ca
Review №80

The price I was looking for beat Americas tires , all staff always friendly and helpful.fast service.

Ar
Review №81

Web site made an appointment for front end alignment came in early they kind of shrugged me off saying they dont do dually. No apology no anything else we can do. Wanted to also buy tires but not at this location!

An
Review №82

Very helpful and friendly staff. Worth a visit for tires or the like.

Si
Review №83

The staff there is great and takes good care of me very well and very fast service.

Mi
Review №84

Im blown away with the amazing customer service i recieved. The alignment technician is a magician and they even got the steering wheel sitting perfectly straight in my 89 Mustang which i havent seen in years. They left a little extra camber and specd it perfectly in the middle of the range. A simple request of no test drive was also granted and all i can say is American Tire Depot is the place to go for any service they offer. I origionally had a problem mounting the two front tires and was contacted by the GM, Ever to help resolve the issue ASAP. Ever went above and beyond in resolving the issue and provided amazing customer service. Overall it was an amazing visit to American Tire Depot.

Ma
Review №85

Excellent customer service and really competitive prices. Got a great deal on 4 michelin tires and an alignment. I highly recommend this tire shop for your next tires.

Ja
Review №86

Customers service was cool. Went in for a flat repair. But as far as working on my tire repair, that was upsetting. They need to train the tire service guys about working on custom wheels. And being careful. REALLY?! I also seen them using the metal tool to remove the tire. You are not supposed to use that tool on chrome and aluminum wheels!!! Oh and the ripped my tire on the inside pinching it while removing it from the rim. And tried to say I may have him something 🙄 Cmon. Anyways, I just hope they added oil when I had it changed .Does it ok like Ill run sh*t over to ruin my tires or scratch my rims?

Ri
Review №87

I called and set my appointment and made sure the tires would be there. They were everything went without any problem.The total price was the best, I did some shopping around and came back ATD.

de
Review №88

My husband just got 3 new tires for our car. The product is fine but his experience was beyond awful. The staff is extremely RUDE!!! They act like their customers are bothering them and that they are doing US a favor. I wish we would have spent our $700 elsewhere. They need some serious training in customer service.

Am
Review №89

Worked with us on the price and beat their competitors cost even though they were a little reluctant to. Got the work done fast on Christmas Eve.

Br
Review №90

Quick service did not have my tires from online but had a comparable at the same price.

Go
Review №91

Had 4 tires installed and very much pleased with the results. Will do an alignment soon with these guys. Would greatly recommend to anyone.

Bb
Review №92

Just went in for a oil change & 1 of my tires had a nail in it & Frank hooked it up. Great service & great group of guys. Need sum service done on your vehicle this is the spot to pull up at & ask for Frank

Ja
Review №93

I’ve been taking my fleet of cars to dealerships for 35 years numbering into the hundreds. My first attempt at a non dealership and I can tell you I’ll only use American Tire Depot for everything I can to do for my automotive needs. Fast, efficient and extremely affordable. Plus the employees there were extremely courteous and efficient.

se
Review №94

They were very quick with my service, I made a appointment and they took my car in right on time also.

Ma
Review №95

They got my truck right in and did the oil change, price wasnt bad either.

Me
Review №96

Quick and very friendly staff.

Na
Review №97

Thanks to Mike and the gang they took Amazing car of me and my car at an affordable and reasonable price that saved me hundreds in comparison to the other guys around town. So wonderful to see a shop care for their customers like I experienced today. My services were done super quick, staff was fun and friendly, and I cant wait to tell everyone I know right where to go!

Lu
Review №98

Frank is the best serviceman.

Er
Review №99

Great staff! Manager customer oriented! Great service @ a great price!

Cy
Review №100

Fast service and always do such a great job!!!!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:15439 Bear Valley Rd, Hesperia, CA 92345, United States
  • Site:https://www.americantiredepot.com/store/hesperia/?utm_source=GoogleMyBusiness&utm_medium=Website&utm_campaign=Hesperia
  • Phone:+1 760-947-6317
Categories
  • Auto electrical service
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:8am–6pm
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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