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Enhanced Hearing Solutions
431 E Chocolate Ave, Hershey, PA 17033, United States
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Wi
Review №1

I had a great experience at Enhance Hearing.I purchased new hearing aids. I am very expressed with my hearing aids, I am hearing things I have not heard for years. The staff are great, Donnas attention to my needs were wonderful she goes out of her way for customer satisfaction. Thank You

Ju
Review №2

Excellent experience! That staff were so friendly and helped me understand everything clearly. They were very thorough and professional! Everything was very clean and safe. They had solid COVID protocols in place. 10/10, would highly recommend!

Pe
Review №3

I cannot overstate the professionalism I received with my first visit to Enhanced Hearing Solutions in Hershey! NEVER did I ever receive such a thorough hearing examination and test as I received from Donna McGirr, the Hearing Specialist.I was there to get warranty service on my Signia hearing aids. Well, the suggestion by Donna to have an updated test was a great move, since it was about 3 years since my last one, and I knew that my hearing had diminished. Donna is at the top of her craft as a Hearing Specialist! She is committed to give you a great experience when you need her professional assistance!If you need top shelf services for hearing loss, I highly recommend without any reservation whatsoever, the services of Enhanced Hearing Solutions! Tricia, the Office Manager is just icing on the cake!Do not postpone correcting your hearing loss another day, give them a call, you will not regret it!

Da
Review №4

Thorough test, well done. Got hearing aids cleaned and a new desiccant jar. Very pleased with the service!

Ka
Review №5

I was very surprised, at how much they cared about my well being, she talked to me in a way I totally understand. Helped me see the difference a hearing aid, can do to better my quality of hearing. No surprise in the pricing, she went above and beyond, to help me. I would highly recommend this company, she was amazing, and Im very greatful to her help and knowledge , thank you so very much I appreciate all you have done ...

Ju
Review №6

The ladies at Enhanced Hearing were very courteous and professional. They explained everything as it went along and it was a very pleasant experience .It was explained that I was well within the normal range which was very to reassuring . I look forward to seeing them next year and going forward.

Tr
Review №7

I am family member of Trisha Hicks. Trisha helped me to pulled up this review while I was in office for my appointment so I could help me to complete this review, I spoke to Trisha at her part time job regarding my hearing issues. She then explained to me she worked for a Hearing aid Company. I called that Monday and scheduled an appointment to be seen and tested for hearing loss. I want to say between Donna & Trisha they have done an incredible job. Donna was so wonderful, she tested me and took her time explaining all the aids available and how they work. She helped me to pick the best aid that will work best for my hearing loss. I cant thank these women enough for all the time and effort they put in with me helping to choose my aids and make sure I felt comfortable wearing them. They take their time, are very patient and very kind. I would definitely recommend my family and friends to their office.

Ri
Review №8

I saw Donna today at Hershey office for leaid that said battery then shut off . Donna, working with a patient, said shed be with ret. . medd shortly. When free,she asked me in. to assist me. After checking my aid she will. Send it today to the CO. For qualifying repa irShe lent me a loaner unit until mine returns. She also replaced my power chord with was. defective will call when returned. She was very knowledgeable about my equipment and very pleasant in her demeanor and my visit, today,

Yv
Review №9

First of all, I am filling this out for my mom,Marian. I was allowed to accompany her to the splint mg ent which was greatly appreciated!From the start, Donna listened to my mom and asked questions. She did not rush my mom and she was so understanding. By the time we left , mom was crying because she could hear . Donna told her what to expect and that did happen. Trisha was also kind. My mom was overwhelmed and this visit exceeded her expectations so positively! I am so grateful to both Donna and Trish.

Cr
Review №10

This was by far the best experience I ever had with a hearing specialist. I learned more about the impact of my hearing loss and the importance of addressing it sooner rather than later. Very friendly, knowledgeable and caring staff.

Ci
Review №11

Staff was pleasant. Salesman of course went for expensive hearing aid. Another type would have been $1000.00 less. First aid I tried, I didnt like. 2nd type was fine. No problem with trading aids.

Ro
Review №12

My experience with Enhanced Hearing Solutions has been extremely positive. Donna McGir is an exceptional practitioner and has been wonderful, caring and patient from conducting my hearing evaluation to selection of aids, and making adjustments. It has allowed me the best hearing possible, even given my profound loss. Trisha is always welcoming and friendly, and appointments and follow up is always done in a timely manner. I highly recommend this hearing provider establishment.

KA
Review №13

Enhanced Hearing Solutions is a great place to go for hearing aids. The staff are very friendly and knowledgeable and Their service and follow up is very thorough.I recently had my hearing checked, the sound level on my hearing aids adjusted,and I received supplies (batteries, filters, and tips). They keep me going.My next visit will be in 6 month.

Sh
Review №14

My husband and I highly recommend Enhanced Hearing Solutions. We have been wearing hearing devices for a year, and Donna has been very helpful with any questions or problems we have experienced. Everyone is friendly and service has been prompt and thorough. Thanks to Donna we have a better quality of life!

Ja
Review №15

My 89 year-old mother has suffered from hearing loss for years and was being seen at a different hearing aid facility. After years of them not listening to her and her needs, I said it was time to switch. The care and concern given to her at Enhanced Hearing Solutions far exceeded the care she received at the previous location. She and I are both very happy with Enhanced Hearing and would highly recommend this place for anyone experiencing hearing loss! The staff is outstanding!

Na
Review №16

I have been very very pleased with the service I have had at ENHANCED HEARING SOLUTIONS and Trisha Hicks has been so helpful. We have had insurance coverage issues and she continues to follow up with the status and keeps us informed. I appreciate Trisha’s friendly attitude and answers to all questions I have asked I also recognize her keen knowledge with all office systems. Nancy Kitzmiller

JI
Review №17

I have never been treated with such respect. These ladies listen to what you have to say. They solve your problems in a very timely manner. They want to make sure ALL your questions are answered and all your problems taken care of. They are unbelievable. I have never left a comment before where I have so much respect for how well I was treated. I have been dealing with the general public for over fifty years and these people put me to shame and I always treated people the way I wanted to be treated. God Bless them.

Da
Review №18

Simple .. no BSwithdrawing the above ... so far not very impressed .. blind sided on financing and first follow up appointment not done .. waited 30 minutes into my time and then left .. never seen .. you need to respect my time also..thank you.

Sh
Review №19

Took my dad in for a test. The whole office is warm and welcoming. They are some really helpful ladies.

Ja
Review №20

A BIG high five for your customer service yesterday!!! We even had some laughs in the hearing booth!!! Thanks so much for taking extra care to help my hearing!!!

Ga
Review №21

Great Staff and very Happy with my Hearing Aids (What)

Ma
Review №22

I have been working with my hearing aid specialist, Donna McGirr, at her Hershey office for a few months. She was very welcoming and thorough in her assessment of my hearing loss and explanation of my particular hearing challenges.Because I’ve been wearing hearing aids for many years, I researched current top performing brands and came prepared with a request to try a particular one. Donna was very gracious about that. She and I worked hard together to give it a fair trial, but unfortunately, it didn’t work out. Then we tried two other types.Now, with the rapid spread of Covid-19 in my area, I’ve decided to take a break from professional health care services. I regretfully and prematurely returned my third model and my plan is to return next year after a Covid-19 vaccine becomes available.Donna has been wonderful to work with. I recommended her to my friends and to my primary care physician for her expertise, genuine care, hard work and extra patience with me.Donna McGirr absolutely deserves a Five Star+ rating!

La
Review №23

My appointment was efficient and complete in spite of a full schedule of customers. Hearing aids are working well and follow up has already been scheduled.

Ge
Review №24

Great visit! Very helpful and friendly staff

Tr
Review №25

Awesome experience..

As
Review №26

I’m posting this rating for my mother who does not have her own email account. She was very satisfied with her experience and will be a returning customer.

Information
7 Photos
26 Comments
4.8 Rating
  • Address:431 E Chocolate Ave, Hershey, PA 17033, United States
  • Site:https://enhancedhearing.net/
  • Phone:+1 717-298-6441
Categories
  • Hearing aid repair service
  • Audiologist
  • Hearing aid store
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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