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Herrin Tire & Muffler & Auto Repair Center
2801 S Park Ave #1, Herrin, IL 62948, United States
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Comments
Do
Review №1

Super fast service. I know Jerry Brown & his wife Lisa. They are good people!! Needed a tire patched from a nail, took less than 10 minutes from the time I got there until the time I left. The only OUCH about the experience was the $20 patch charge. I was expecting $5 or $10 which is the typical rate charged at a variety of Marion businesses -- and Quick Lane has patched my tires multiple times free of charge! Of course, the wait is always longer in Marion if they can even get you in the same day. I guess its a trade-off.

Sh
Review №2

Excellent service. The will communicate via text. Took the time to help me pick tires with a great value. Absolutely all around great experience both times I was there. They will be my first stop when I need a tire and muffler shop.

Ad
Review №3

Hello. I wish I had a 5 star review for this locale. This is my first 1 star ever.I waited 2 weeks for my appointment. These guys are good Im told. Im told they are the best around. Im told they cannot do wrong.I will not be bringing my business to the people here, and Im telling everyone I already know that goes to herrin muffler and tire to stop going. Here is why.I waited 2 weeks. I was told I can bring my car in the day before or the next day. I called at 9 am and was told theres no time in the day now and my appointment was at 8. Apparently they are now too overly busy to see me.None of this was communicated prior to this. I was simply told a day to bring my car in. Period. Yesterday was Labor day, they were closed so instead of bringing my car in the night before I planned on dropping off the kids then bringing my car in first thing in the morning. Like any other adult would do?I highly discourage giving your business to herrin muffler & tire. Speak with your dollars and let them know whats unacceptable.

Ad
Review №4

If we could leave 10 stars we would! We had the frame of our trailer rust out by the leaf strap. Russ helped us out and gave us steps to take to fix this issue. He was so helpful and accommodating to go out of his way to point us in the right direction. We took care of the issues on our end and then took it back to Russ. He was able to line everything up and weld things back to place! We are so thankful and grateful for Russ and the great service at this awesome local shop!

Ly
Review №5

These guys are great when it comes to exhaust work they will fix any problem you got .

Bo
Review №6

Knowledgeable, friendly staff, and reasonably priced.

Ju
Review №7

I appreciate you taking good care of me. Was in town with a rental car and needed the air pressure checked. You got me right in. I truly appreciate it.

Ka
Review №8

They looked at my vehicle as soon as I got there, diagnosed it in under 10 minutes, and fixed it in 15. Ill be giving them my business in the future. Highly recommend.

Da
Review №9

I always like this place cuz theyre always friendly this particular time we just showed up with an almost flat tire and they immediately got on it and had us on our way and that means a lot!

De
Review №10

Very quick exhaust work. Had them take stock muffler off and put Flowmaster on. Did good work and very quickly at decent price. Took just over 30 minutes.

De
Review №11

Had a tire patched June 2021. Took about 15 minutes. Place was clean, people were friendly, and the patch is holding. $18 was more than expected, but were back on the road.

Ki
Review №12

Dropped off my car was done in hour.

Mi
Review №13

Great customer service, quality work, and quick at their job. Definitely will come back for any future car work. Great job guys and thank you!

Tr
Review №14

We have always had great service here! Quality work and courteous staff! We highly recommend them!

Ka
Review №15

Had to replace a muffler on my truck. The price was great and the people are friendly. Will definitely be using them again.

Ma
Review №16

Great service and price

TK
Review №17

Great, friendly service and reasonable prices!

Ch
Review №18

I took my car in to have my muffler fixed they quoted me a price before working on my car. The price when it was fixed wasexactly what they quoted. Very nice group of men to do business with. Very quick and efficient will definitely recommend them to everyone.

Sa
Review №19

Herrin Tire and Muffler and Auto is the best! Their staff is friendly, down to earth, and of course has years of experience and training to identify the problem with my car and the knowledge to fix it. Its a place that I can take my car and not have any worries because I know its in good hands.

Ke
Review №20

If you need any exhaust work done go and ask for Russ he doesnt excellent job and does it right

Ch
Review №21

Great place to take your vehicle to and fantastic people to deal with!

Ri
Review №22

Great service, best prices, fixed my exhaust quickly and professionally.

Da
Review №23

They are great & take care of me every time!

To
Review №24

These guys are life savers. I was in my way out of time and needed to be in Bloomington, Indiana. I had a low tire and took it here. They fixed and got me on the road on time to make my event. Very happy!

Le
Review №25

My go to place for any car needs. Management helpful & friendly, as well employees. They explain service that youre given.

Be
Review №26

Made a custom dual exhaust for my Chevy truck. The exhaust expert worked with me to get the parts that I wanted, and his workmanship on the installation was fantastic. The price was very fair, and the work was done quickly. I was so pleased that I tipped him $20. Well done!

Ch
Review №27

Great people and great work. HONEST Mechanics! Always treat me fair even though i have European cars that are a pain to work on.Highly recommended.

Jo
Review №28

Good service. Always friendly. I trust them with my auto service.

Me
Review №29

Took my daughters car in bc I thought there was an issue with the tire. They took it right in, took it for a ride, found the problem and gave me some prices in less than 20 minutes. Great place. Great customer service and very friendly.

jo
Review №30

Very good staff and helpful

Jo
Review №31

Called and made appointment to fix problems caused by another shop. They ordered parts ahead of time and I took my vehicle in. They did the work while I waited. Very knowledgeable and professional. I would bring my vehicle back here without question. My old car is back on the road, and I greatly appreciate it.

Di
Review №32

Good, friendly services. Very clear and upfront on all prices.

Ed
Review №33

Good quick service and great prices for a standard oil change.

Jo
Review №34

They take down negative reviews. so you dont get to see what this companies hiring practices are.

Ta
Review №35

Best prices around good people could use improving on punctuality

Da
Review №36

Plan on being without your car for awhile if you make the mistake of going here for service. Three days for a break job, was told would be ready next day. 4 days and still waiting for another so called next day repair. What a joke these guys are.

h0
Review №37

Called them up for a battery installation, ( have a weird place for my battery) they got me in same day and done under a hour and the price was nice. Will be returning for all of my future car needs

me
Review №38

Nice people, willing to walk you threw what needs to be done. Kinda high for brakes if you can find someone to do it for you and you buy your own parts

Ma
Review №39

Very fast and friendly service! Highly recommend!!

LI
Review №40

Did me right. The lady at the counter could have been more friendly. Maybe she was having a bad day.

Ma
Review №41

Fast, friendly, affordable service. Would recommend them to everyone!

Ch
Review №42

Awesome place to go had my oil changed and was in and out in no time. Will return for my next oil change happy customer

St
Review №43

Affordable exhaust work!!

To
Review №44

My son had a 97 Honda Civic Hatch. He bought one of those stainless 3 exhaust systems for it. To make it fit, I created an adapter out of 16 ga. mild steal. My adapter broke so I took it to Herrin Tire and Muffler. They said they could make and install a new adapter for $80. When we get the car back, I looked at the job and they had simply re-welded my adapter. Thats not what I paid for so I took it back. They have an elderly guy that does the estimates. I talked to him and we agreed that it wasnt repaired as we contracted. But, it appeared to be ok. He added a years warranty in case it broke again.Well, it broke as I figured it would. My son returned to have it fixed again. He showed them the receipt for the original work and that it was warranted. They re-welded it and he left.Now, we get a summons in the mail from Chuck Garnati that my son left Herrin Tire and Muffler without paying for that repair and that we owe $35. Really? They couldn’t call the number on the invoice for the work and ask about this?Well, Herrin Tire and Muffler, thats going to be expensive $35. I will never darker that doorway again. And if anyone asks, Ill relay my displeasure with both the lack of quality of their work and for the way they handled this whole thing.If you use this business, be very scared! Beware!

Co
Review №45

Extremely fast service!

Br
Review №46

Great customer service, fast, and phenomenal prices.

Ra
Review №47

Good place to do husiness

Ji
Review №48

Great place to have work done. I would suggest that to everyone

Ha
Review №49

Had my exhaust redone. Fantastic job and a really good price. Thanks

Wa
Review №50

Had my oil changed and vehicle inspected by the technicians.. Wonderful place to go very thorough on vehicles

Fr
Review №51

They do a good job .

Ha
Review №52

Great place good service

Do
Review №53

Quick service knowledgeable staff.

Ga
Review №54

Good place to buy tires

Bo
Review №55

Great service always.

Je
Review №56

Good detail in their analysis.

Kr
Review №57

Over rated and also too expensive.

PJ
Review №58

Not only did he give us a faulty part for our car but then when we called to talk to him about it he verbally assaulted my wife over the phone. Do NOT go here.

tw
Review №59

Good people good business

Ly
Review №60

Great service!!!

Ja
Review №61

Its kinda loud and voices get -muffled-I get -tired- of trying to hear them.bahaha

Ve
Review №62

Excellent service

As
Review №63

Fast and friendly service

St
Review №64

Quick service

Ch
Review №65

Over priced

Information
25 Photos
65 Comments
4.5 Rating
  • Address:2801 S Park Ave #1, Herrin, IL 62948, United States
  • Site:https://herrintireandmuffler.com/
  • Phone:+1 618-942-2972
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Muffler shop
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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