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AAA East Central
1749 E State St, Hermitage, PA 16148, United States
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Comments
Br
Review №1

Got my DL photo here and its so much quicker than going to mercer. But Im a AAA premier member so Ive been there a few times and its always a pleasant/quick experience.

Ma
Review №2

Dont even think of going to the DMV when this place exists. Staff are friendly, helpfully and efficient.

Je
Review №3

They were friendly and very happy to help with what we needed.

Ra
Review №4

Helpful and friendly staff didnt have to wait long at all.

De
Review №5

Walked in and got served immediately.Staff were very knowledgeable and friendly.

Ri
Review №6

Thank you so much for your help and time....it was a pleasant visit. Definitely a ten

Ja
Review №7

Employees are very knowledgeable, helpful and friendly.

Ja
Review №8

Good service but paper work takes forever to come back.

Ri
Review №9

Great people and friendly service

Ho
Review №10

Ok but really miss Grove City Pa office along with a lot of people who used that office for years.

Mi
Review №11

Great deals

Ta
Review №12

Good place and reasonable except for being a member

ma
Review №13

Fast and good service

Bi
Review №14

Excellent service.

Wa
Review №15

Professional and friendly. The staff is very proactive in keeping AAA members safe with the protocols in place there. Excellent.

Da
Review №16

Answered my question with results.

Je
Review №17

Ms. Miller was a trip-saver. She did all the work for us!!

Gr
Review №18

Very friendly atmosphere

An
Review №19

It was okay in all just you cant give them a perfect score, they didnt do anything really over the top 4/5

To
Review №20

Friendly service.

Ra
Review №21

They helped me a lot

Al
Review №22

It does not provide the full DMV services.

Me
Review №23

Fast efficient people to help with all your needs I went to renew my registration not a member so was a bit more but saved a drive to Mercer

Je
Review №24

Transferring a car in my name was never so easy!

Co
Review №25

Quick and courteous

Ka
Review №26

Super friendly, super professional!

Da
Review №27

All helped accomplish getting in safely with a text message when ready and getting a title/platefor a trailer

Hu
Review №28

Great service very helpful there

Ke
Review №29

AWESOME FAST SERVICE. I was on my way to work. I was in and out with my registration in less than 7 minutes. Professional, friendly, polite.

Br
Review №30

Best service hands-down

Ro
Review №31

Theyare very understanding

De
Review №32

Very knowledgeable and great service.

N
Review №33

The girls at the office were lovely. They were very helpful on the phone as well as in office. It was wonderful to see how seamless they worked as a team to get things done together. They really care about their jobs and the customers they serve!!

Ke
Review №34

Nice, friendly, very helpful. Insurance agent is friendly . she explains everything in easily understood language. Wish we would have switched to her, from our state farm agent, earlier.

pe
Review №35

Great service and friendly people

Sh
Review №36

Great travel company!

Jo
Review №37

Very slow process...fees to process title and plates were exorbitant even as a member of AAA. ($191.00 for one truck) and ($117.00 for the second truck). My father and I were simply swapping vehicles. Took two visits both amounting to over an hour and a half. They also required a mechanic verified weights and Vin number even though the one title had been certified by a notary the day before. You ar better off sending electronically on line or mailing them.

Er
Review №38

Very friendly and very helpful!

Mi
Review №39

Very helpful and insightful

Wi
Review №40

Very friendly and courteous staff, they are very good at what they do, and they do it well.

L
Review №41

The girl who worked here was sympathetic to my case. The two people I spoke with through the membership number were not helpful at all. When my card expired I didnt have money to renew it. When I finally paid the $85 for a year they sent me a card that expires in 10 months. They say if I want a whole year I have to cancel the membership and pay $10 more dollars. I intend to buy the roadside service from my car insurance from now on. I give AAA zero stars for service, employees, and membership.

De
Review №42

I have been a AAA member for almost 20 years and this location has always treated me with respect and given me fast and reliable service. Go in prepared, with a good attitude and your visit will be rewarding. SOmetimes there is a small wait ... but the wait time seems to be getting better each year as the technology advances.

Be
Review №43

Employees helpful and pleasant. I obtained the info I wanted and adhesive strips for my EZ pass

A
Review №44

Fast friendly service. Got a TripTik while I waited

Ed
Review №45

Great service and staff

Si
Review №46

Prompt service completely workers are very courteous

Br
Review №47

Not sure about this have yet to get to the bottom of this situation called four weeks ago havent heard anything back yet I guess I need to call again

Bi
Review №48

OK people. It probably shouldnt be five stars through no fault of the folks there. In truth it is and can be tedious. Why? Beauracracy. Rule by desks yaall. So many steps and papers to get things done with da man that procedures can slow to a crawl. Much like a turtle race I imagine! Just remember, it is not their fault. They frequently have to jump through state hoops to get things done for you. Tell them thank you, have a nice day. Ok?

mo
Review №49

Slow

Ps
Review №50

I was pleasantly surprised when I stopped in for reimbursement on a bill for a locksmith service on my vehicle. My keys were in my ignition with the vehicle running and my extra keys were in my purse which was also in the vehicle. Due to the urgency of the situation I had to contact a local locksmith but he wrote me a receipt and I took it to AAA where they had a check sent to me within a few weeks.

Ma
Review №51

Helpful staff everyone always polite and treats customers with respect

Da
Review №52

Its unbelievable how friendly and nice the ladies are that work there. Very efficient and very knowledgeable.

To
Review №53

Long lines and very few cashiers working during peak hours around lunch time. 15 minute wait time to checkout. Nice deli though.

Ch
Review №54

Second trip there tried to get a title / registration fixed and they only seem to give me the paperwork to fix the registration I need that title fixed thank you very much

Ve
Review №55

So nice and professional

Bi
Review №56

Fast, friendly and easy.

bo
Review №57

I went in for a simple title transfer and being the first one there it took almost and hour. Very inefficient. The girl was brittney and very slow. She needs to get it together or get another job. Not good for business.

Ti
Review №58

Great staff and fast service

Re
Review №59

They wouldnt cover me due to clerical error on my license even though I had proof it was error said they cant cover me for 3 years wow

Ke
Review №60

Very helpful customer services

Ne
Review №61

Any time I have been to this location, I have never waited more than 3-4min to be waited on, everyone has always been kind, curtious, and helpful, and Im not even aI have been there at different times of the day(morning, afternoon, and close to closing time) and there has never been more than a few ppl in line. I would suggest this branch to anyone needing anything that has to do with titles, changing titles, and notary services.

Mi
Review №62

Get your registrations, great prices for car insurance., Maps

Ma
Review №63

I always get the best service ever! Wouldnt go without my AAA. A car without AAA is a dead battery waiting to happen!

Mi
Review №64

Got our ez pass. They answered all of our questions and were very friendly

Pa
Review №65

Not busy the day after xmas.

Ro
Review №66

Hattie you was efficient as usual. Thanks.

Ty
Review №67

They took care of business right on time.

As
Review №68

Great insurance company as well as triple A

Ro
Review №69

I need info on monthly charges please

De
Review №70

Stopped by on vacation, needed to replace some maps that got wet while we was on our motorcycles. They was very helpful.

Da
Review №71

Very helpful in all manners of business

br
Review №72

They try and bend you over unless your a memeber

PM
Review №73

Great experience and very helpful

Ja
Review №74

They where very helpful and took the time to find the details of my problem.

Je
Review №75

Gods customer service

Bi
Review №76

Know what they are doing

Yv
Review №77

AAA, for all my travel needs. staff are very friendly

Ke
Review №78

Great staff!

Ju
Review №79

Always friendly

Se
Review №80

People seemed friendly

Ro
Review №81

Very good.

Information
1 Photos
81 Comments
4.4 Rating
  • Address:1749 E State St, Hermitage, PA 16148, United States
  • Site:http://www.aaa.com/
  • Phone:+1 724-981-9141
Categories
  • Auto insurance agency
  • Auto repair shop
  • Motorcycle insurance agency
  • Towing service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–1pm
  • Saturday:Closed
  • Sunday:9am–5pm
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