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Rain Forest Car Wash
307 New Shackle Island Rd, Hendersonville, TN 37075, United States
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An
Review №1

First time using touchless car wash and it came out pretty good! If you hand wash your car, this is the place you want to use. Used $14 option as I had too many dead bugs and they are all gone.

Ro
Review №2

Very good facility. I used the sprayer bay for self cleaning. I drive a 05 Pontiac Vibe which is my daily driver and pretty damn rough looking. Anyway, I think it did a good job overall. Alot of options for sprayer and soap brush.Ill be back.

Ad
Review №3

The new owner of this car wash has done an outstanding job fixing it up. I am so impressed with the hard work youve put into this place. The new touchless wash is very gentle, and still got my car clean. Thanks so much for renovating this place!

Hu
Review №4

Just renovated. Pretty nice place and it’s close to my house. Nice!

Do
Review №5

Place looks real nice after remodel and new owners went on a Saturday morning. New owners (I believe) were on site with their extended family and very enthusiastic. They were out taking photos and videos of customers without asking. The small children were running around everywhere and even asking customers if they needed any help. An older man just walked up to me as soon as I was getting out of my car in a bay to tell me about their new touch less wash. I admired their enthusiasm at first but the longer I was there the more uncomfortable it was. Children were constantly running in front of and behind bays, honking horns on cars. When I got done washing my wheels in a bay, I backed out to try their new touchless wash to support them (didnt really need one). Two men rushed over and began to video me in my car and in the wash (again without asking). Im not in witness protection or anything but I was uncomfortable. I returned the favor.. Maybe leave the family at home? Hope you succeed.

Fo
Review №6

I had a issue with one of the bays but i reached out to the number listed&Received Great customer service i am happy this car wash is under new management . I Will definitely be returning.

Ja
Review №7

This place is a GREAT spot for Tesla owners who require touchless car washes.I had tree sap on my car, and the touchless magically removed it all with just the cheetah wash, their most valued wash.Make sure to drive slowly when entering to get a thorough pre-rinse.The new owner was very friendly and courteous. Really appreciate yall renovating and finally bringing a good touchless experience to Hendersonville!

Be
Review №8

The tire cleaner and soap and wax works but paint sealant dont work the final wax dont workthe spot free rinse works but it dont take the spots off and the places for sale so I dont think dude is keeping it up like he used to, it used to be Tip-Top Ive been trying to find me another placeto take my car since dude aint been keeping this one upits took my money three times and Ive called the number and never got a phone call back.

Ta
Review №9

My favorite new car wash

Sh
Review №10

Love this car wash.... Its my spot. Love that you can vacuum your car for free. But lately all the machines have been broken or jammed with coins. Hope it gets fixed.

Br
Review №11

If you are looking for a good place to rinse your car off this is the spot. If you expect soap to come out of the brush or the triple foam wax to work, then go somewhere else. Waste of $5.00. I asked the person in the stall next to me and it didn’t work on that side either. I should have looked at the reviews before going.

Si
Review №12

Worst ever. Really wanted to wash my car. Wanted to get the salt off. There is no soap, tire cleaner is the only thing that works, seen some guy with his own wash bucket and car wash liquid, that should have raised a couple of flags but didnt guess this new management this place is under means these are the types of people who buy foreclosed businesses and dont give a single F about anything but that $. Maybe if people see this they would stop going to these ridiculous businesses.

Na
Review №13

Great place...brand new equipment.

Ro
Review №14

There machine was broken and took my money. The number you call is never picked up yet they say Well be glad to return your call as soon as possible. They NEVER return your call. Theyre thieves as far as Im concerned.UPDATE: Would like to amend my previous negative review. The new owner contacted me and sent a gift card to make amends for the lack of any response from the previous owner. Something they clearly didnt have to do. I will certainly be using Rain Forest Car Wash in the future and hope others will also.

De
Review №15

Machines don’t work properly. -$5 & their is no one to call. Vacuum hoses have little to no power. Really wish I would’ve spent $20 at mister car wash

Pa
Review №16

Ok place clean grounds...but only had one bay open ..an with the weather clear from the recent unusual snow storm..had to wait which wasnt that bad..but still should have all or half the bags open...

Ch
Review №17

Change maker took 5 dollars without dispensing tokens or quarters. Lucky I still had two ones, or so I thought. The bay i used had no power. Water hose at my house has more power. To be fair, Ive been going here for last year and this was my 1st bad experience. Will give them another chance.

Ch
Review №18

DO NOT USE this car wash/company. I went last Tuesday to get a car wash on a break I had. I paid for the $6 quick wash, pulled in just like it said to do, presoak/wash began, and then all of a sudden the entire area shut off. I drove around to find a number to call and left a voicemail for the owners. Still no call back, no refund, and had left with a soapy car. I typically read reviews and if I had I would have noticed all the others folks who have had issues. Terrible company!

Wi
Review №19

Great experience. Great owners .

Ro
Review №20

Received absolutely no soap for the entire wash. Says they are under new management so maybe they are still working out the kinks.

Ci
Review №21

Lost$5 once before on the change machine, but thought Id give them another chance..MISTAKE! used my card for the automatic car wash and pulled forward, stopped when the light came on.. The bar went over the car and nothing came out.. Next thing ya know, the red X AND the green arrow are flashing and I sat there a few minutes and NOTHING happened! Waiting for a call back for my money back...so well see if they care enough to respond and give me my money back. Theyre selling it any way and evidently dont give a damn!

St
Review №22

What a waste of $10. My car is just as dirty as it was before going through the wash.

Ju
Review №23

Worst car wash ever. Says it cost $2. It will charge your card $5. So if you scan your card twice then basically you just got robbed.SOAP brush was pure waterHigh pressure soap was pure water.Brush needs replacedMy garden hose has more pressure than their spray wand.I could go on and on how terrible this place is.Positive side... nice building, nice landscaping.They have a sign that says, “thank you for your business” lolThey apparently don’t want repeat customers hereI’ll never be back.Trust the review on this one.You were warned.

Ro
Review №24

Worst car was ever. Paid $6 for external wash but charged my account $10. Soap was not even rinsed. Put $5 in token changer to rinse car No tokens received and money not returned. Would have rated zero but you have to give at least a 1 to post review. No one around to handle issue and no contact number. Reporting to Better Business Bureau. How they are still operational is a mystery. DO NOT USE!

AS
Review №25

Can’t beat the free vacuums.

Ha
Review №26

This morning I put a $20 in for change, the machine didnt give any, nor does it offer a way to get the bill back out. Ive called twice, left a message both times. Filed a complaint with BBB, and will be calling until someone answers. Completely ridiculous that no one is around or available to take a call or check on the business. How is it open with no apparent management?

ke
Review №27

No soap. $5 wasted

Lo
Review №28

Change machine took $20 and no coins came back. No one there, no one would answer the phone and they don’t even have a voicemail.

ni
Review №29

Car wash didnt use high pressure soap but for a second. What a joke!

La
Review №30

Car wash does not work - just takes your money.

Ma
Review №31

It is clean, well-lit and in a very convenient location. I love being able to come anytime 24/7 when Im ready for an automatic car wash at a decent price. It is nice they have a shampoo/ vacuum machine. I can pay a few bucks for an upholstery detail that would cost $150 elsewhere.

Sa
Review №32

Went and paid $10 for the premium wash. When I pulled in the washer went all the way around me twice and didn’t spray anything at all and then it told me to leave. When I tried to call the phone number it said mailbox was full and hung up. Never ever go here. I would give 0 stars if I could.

Ni
Review №33

2stare because the vac is free. Hope you dont need high pressure and the machine ate 10 dollars meaning I spent almost $20 on a $3 cat wash

Ca
Review №34

DO NOT USE THE EXPRESS WASH! I REPEAT...DO NOT USE THE EXPRESS WASH. Ran my car through and paid $10 for best option, and when i got home the fingerprints on my trunk were still there and every ounce of dirt was not even touched. It SOUNDED like my car was getting clean but nothing was done. See photos if you think Im joking.

Ta
Review №35

Best place in town to clean your vehicle !!!

li
Review №36

Literally just went through their automatic wash and spent 10.00 for highest wash. It soaps up the truck but only rinses off the drivers side so when the driver came on it had dried soap all over it. So we had to go bays and put another 5 dollars in to clean the truck. The original package was suppose to do the wheels and all but they were also still dirty. Ridiculous! I see why owner is trying to sell. I even called the number and no answer.

Jo
Review №37

Used the self-serve bay. The wand had low pressure and the high-pressure soap had no soap. The brush had lots of foam but I would doubt there was any real cleaning chemical in it. Brush washed my entire vehicle, spent $10 in a self-serve bay, thats 20 minutes. Car was dirty when it dried. Ive been there before and felt the same way, not sure why I went back, but wont do it again.

J.
Review №38

Purchased $10 for wash with my debit/credit card and they charged my card $25. Not cool. Unsure who to contact to get my over-charge back. Won’t return to this car wash. Do not recommend. See other reviews about same issue.

Ke
Review №39

Nothing works. My car doesnt look any cleaner. I came here to save money, I might as well of gone to Mister car wash and spent $20 there. I just got robbed lol. Save your time and your money. And DO NOT GO NEAR the fragrance/shampoo/vaccum thing. It took $5 to do absolutely nothing.

Te
Review №40

We began coming to this car wash because it was clean and had very good water pressure. However, on our last two visits the high pressure soap was out of soap, so we our car did not get clean. We called the number listed twice and got a recording both times. Both times we asked for a return call but we were never contacted. The lack of management of this facility will keep us from coming back.

St
Review №41

Not maintained in poor condition

Ha
Review №42

I absolutely love this car wash. I left my wallet there yesterday and I am constantly calling and leaving a message and nobody will answer nor respond. Im getting kind of irritated because i threw it down there and just want to know if they found it. Id give it five stars and definitely will once I get at least a reply or call back. This is the only car wash i go to.

Mi
Review №43

Ripped me off on change machine, left them 7 Voice Messages on company answer machine...which no one Never answered or called me back. BBB says they have a F rating...ripping off other people!!! WASH YOUR CAR SOMEWHERE ELSE FOLKS!!!

Je
Review №44

I would rate lower if I could but a one will have to do. I dont do reviews at all but I wanted to on this one. Tried to vacuum my vehicle out and the vacuums didnt have enough suction to pick up anything off of the floor. Didnt even try the wash bays due to I didnt want to lose any more money to the car wash.

Al
Review №45

Should have listened to other reviews. While the business is quite clean and well put together, the automatic wash leaves lots of soap on the vehicle and it stiffed me $7.50 change. (Wash was $10, I put a $20 in and it spit $2.50 in quarters back as change.) We called the number and like others have stated here were unable to speak to anyone.

Ro
Review №46

Almost worst car wash ever! Only reason it gets two stars from me is because of the vacuum and the garbage cans were cleared. Pod ten dollars for the laser wash, the wheel and undercarriage wash did not kick on until the back of my car. My back wheels got it it only. The car wash lasted only a few minutes under 4 minutes and it was suppose to be the best / top of the line/ Highest quality was offered. The dryer came on and lasted just under 35 seconds and my car was still considerably wet. I don’t even think it blew on my car. Terrible car wash, waste of my ten dollars !! Grr :-(

Je
Review №47

This is by far the biggest rip off that I have ever experienced for a car wash. I spent $10 for the best automatic car wash available at this location. When my car came out of the bay it was shiny because it was wet, but when it dried the dirt was still there. I would highly recommend the owner updating this equipment or shutting the automatic wash down.

Ho
Review №48

Good prices..Long car wash in do it yourself. Vacuums too..KEEPS MY CARS CLEAN.For in between ..quick touch ups. Never a problem with my wheels in the automatic ..

Ta
Review №49

Hello Courtney,We are very sorry that you had a less than pleasant experience. If you will come by the car wash and leave your information, we will mail you a refund, no problem. Occasionally we have issues with people putting foreign objects or incorrect coins in our machines. We service and clean our machines and parking lot many times daily. I assure you we strive for excellence and working equipment at all times. When any part malfunctions, we order a replacement or make repairs the very same day. As you can see below, the owner is the kind of man who will wash your car himself. We would love to have your business and we apologize for your experience!

Er
Review №50

I used the express wash and all it did was spray high pressure water around my car twice with no soap what so ever. It didn’t do any kind of drying or anything like that as well. I basically spent $6 for it to rain on my car. Absolutely useless.

Jo
Review №51

Only thing it did right was take my money!!! STAY AWAY. The owners should be ashamed

We
Review №52

Went on 5/27 paid 10 for ultimate carwash the machine did not work called corporate left message the woman who called back said the machine had a issue with but she didnt like my attitude and didnt want to refund my money but would if I text my address she will mail it to me but did not give me a number do not use this place unprofessional you take someones hard earned money they are bound to be upset when they call do not say you dont want to refund because the consumer is upset about having money taking from them when you nee machine was broken and didnt post

ru
Review №53

Does a very good job, friendly staff, fast in and out, vacums work very good. I go once a week to keep my Camaro SS looking good.

Ki
Review №54

I will never go to one again

Gr
Review №55

Went to this car wash yesterday 3/27/18 for the first time. Put my $2.00 worth of quarters in, turned indicator to SOAP and got nothing but water for approx 2 minutes. Asked lady next to me and she said same thing. Asked guy on other side and he said he was there last week and there was no soap then. Guess he just wanted a rinse. This place is apparently a rip off. Like to know how much money they take in a day w/o putting any soap in. Called the number to report and havent gotten a response yet. Unless you just want to spray water on your car suggest you avoid this place. Would have given no stars but wouldnt let me post w/o a star.

Ch
Review №56

Keeping my SUV squeaky clean on its trip!

Ji
Review №57

I came in with the tree sap all over my car which the autowash could not get off. The Owner personally waved me into a self-wash bay and washed it off himself. We will make sure you leave with a clean car. This guy deserves your business, and the prices are good!

An
Review №58

I selected a 9.00 car wash and paid 20.00...the machine gave me 2.50 in change instead of the full 11.00 I was owed. I see there have been other complaints about people being ripped off and not getting the change they were due as well. This is stealing people’s money and I will be reporting this to receive my refund. If you go to this car wash don’t use them... they steal your money! I expect a return call and refund.

Ch
Review №59

This place sucked last time I went. The vacuum is free but after placing 10 bucks in to wash my truck I discovered that the tire degreaser and the foam brush were not working.

Co
Review №60

Pulled in, put money in the first machine to vacuum my car out.. It didnt work. Drove around to the next hose. Put money in and it turned on but had zero power. $3.00 wasted. The second time this has happened. There wont be a third. You could atleast put an out of order sign on your machines. But I guess thats how they make money.

Ch
Review №61

Took money no answer the phone for help

Wi
Review №62

Its to high to was your car there

Je
Review №63

Best wash for the money. Good vacuum. Clean

Do
Review №64

Charged $10.00 for self serve car wash and didnt get anything for it,in other words equipment never turned on,called owners twice and received no call back. Buyer beware!

Jo
Review №65

Half of the soaps and coatings in the automatic wash are empty

Ma
Review №66

Went there for the automatic car wash today, paid for the most expensive one ($10). The dryer was terrible and didn’t dry my car at all and when I got home realized my car was still filthy. Running my finger along my car, my finger was black with dirt still and my back tailgate still had hand prints on it from where it was dirty. A huge waste of my money! Will not be back again.

Lo
Review №67

First automatic car was just took my $10 so for some reason I went to the next one paid anothe $10 it only did the pre soak and a rinse. I left out of the automatic car wash with suds all over my truck so I had to use another 5 just to rinse my truck off. Worst car wash I’ve ever used

Pa
Review №68

Just took car through Express wash ...might as well just through more dirt on car and let it rain. Will never ever go to back.

Gi
Review №69

Cannot get a response from number called. Machine took $20 for a $10 wash and did not give me my change. Still waiting on a reply from the number. I will escalate if need be. That’s stealing people’s money. And apparently I’m not the only one. I should have read reviews before going.

Ma
Review №70

This facility is always clean and the owner is very helpful. Great experience!

Co
Review №71

I drove up to the first automatic car wash on the left. I used my debit card to get a 7.00 car wash. It approved it. I went into the car wash it told me to back up, I did, then it brushed against my car jammed. I drove out with pre soap all over it. Went into the hand wash just to get my car washed. Well, left the car wash there was not attendant avail at 12:30 pm thats when I was there. So, I left checked my bank account and what do you know. The machine has charged me a total of 13.00 for a 7.00 wash. Im so furious and will never go to that car wash again. Please beware. Along side of the vacuums which was not that good either. THANKS RAIN FOREST!

Am
Review №72

Do not waste your time or money! Terrible car wash!

Mi
Review №73

Foam wax has been dry for over a month, but at least the water works and the price is decent. I had to come back and remove a star because they will not refill the dang soap for the brush in a timely manner.

Ja
Review №74

I always use this car wash! Its fast and easy!

Ad
Review №75

Out of soap. Apparently I’m not the only one who noticed. Want my $10 back.

Ta
Review №76

Need better vacuums

Kr
Review №77

Do not use your card in the hand wash stalls. Swiped my card and thought I was spending $5, looked on my back statement and I was charged $15. I did not exceed my time limit or expect any additional charges. Always use cash here, they will rip you off.

Je
Review №78

Touchless car wash did great

Da
Review №79

Over charged. No one answering for refund.

Ja
Review №80

The car wash is an absolute JOKE. I went through and still needed to use the self service station which works fine. So my recommendation is just use the self service

Ka
Review №81

I believe this place of business us currently for sale.

St
Review №82

This place is for sale..My stall had no soap ..but it is a clean well lit car wash.

Gr
Review №83

Use self service bays, auto bays are Bad at getting car clean, waste of money going through them unless car is already close to being clean.

JR
Review №84

Hit my debit 2x

Mr
Review №85

Nice job.

Ja
Review №86

Quarter change machine ate my $10. I called the number and left a message, no response. Dont go here there are better in Hville.

Vo
Review №87

Typical do it yourself car wash, nothing special here.

Ra
Review №88

Fast and easy.

Ke
Review №89

No soap!!!!

Vi
Review №90

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Information
90 Photos
90 Comments
2.6 Rating
  • Address:307 New Shackle Island Rd, Hendersonville, TN 37075, United States
  • Site:http://rain-forest-car-wash.edan.io/
  • Phone:+1 629-200-8900
Categories
  • Car detailing service
  • Self service car wash
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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