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H&K Outdoor Power
1116 5th St, Henderson, KY 42420, United States
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Comments
Ja
Review №1

I was very pleased with my experience here. Cindy helped me find the zero turn that was right for me and took time to answer all my questions. The price on the Cub Cadet I bought was in line with prices elsewhere. George delivered it for me the next day and he stayed and made sure I knew how to operate it correctly. I really appreciated him doing that-thanks George!

Da
Review №2

They are great to work with. They take time to find the correct parts for your equipment. Sometimes it may take a few minutes, but they do not give up

Ga
Review №3

My experience with H and K is somewhat indirect. I inherited an old Cub Cadet rider when my father passed. I brought it home and tried unsuccessfully to get it running. My father in-law had taken his rider to H and K for their Winter tune-up and offered to H and K to tune-up my old Cadet. This sounded great since my father in-law offered to also pay for the tune-up and I thought we would have a solid running old rider that would more than handle our needs. Well here is where it went down hill. Started in February and by April 1st we still had no mower. Finally a few days later H and K finally said they would be bringing back the mower next week.. Sounds great right, well, a few days later they called back and said the old mower has blown up. Well, H and K offered to make things right with my father in-law and offered an old rider that they had in lieu of the old Cub. A used Husqvarna YTH21K46.was brought to the house a week later and we were so excited. Now its not like we have a huge acreage to mow but it was so nice and cut down time spend in yard work we were so thrilled. But, now roughly three months later, That nice looking Husqvarna is sitting in the back yard, all the oil just runs right out of it, and it is probably irreparable. Just saying in my honest opinion that over a thousand dollars for two blown lawn mowers is a bit much to charge, and is unsatisfactory service. All we wanted was a dependable old rider and what we got didnt last one mowing season. Pass!

Ma
Review №4

The staff here is awesome and Cindy is THE BEST EVER...we will definitely be back when we need more..best and easiest transaction ever...everyone if you want an American Made mower buy a Spartan and go see Cindy at H & K...thank you..

da
Review №5

They even opened before they were supposed to for the customers already there. Excellent service!

Ed
Review №6

Money hungry, slow and incompetent mechanics

Do
Review №7

If you need a good riding mower they have some cool equiptment....very knowledgeable. the people are great very helpful and friendly.

Ma
Review №8

Good attention

Je
Review №9

Great place and people to do business with. Set me up with exactly what I wanted and did not rush anything. Service was perfect. Will definitely keep my business here with all my other needs.

St
Review №10

Personnel are very courteous and accommodating. They really put forth alot of energy trying to find my parts to my mower. They have a good selection of capable equipment.

Ca
Review №11

Asset to Henderson! Trey and Brad are great to work with!My husband David and I bought a new mower this season. Great that Henderson has a lawn equipment dealer with a large variety of machines and in stock parts.

Ba
Review №12

Awesome service

Br
Review №13

Very helpful really nice selection of equipment! Competitively priced.

Mi
Review №14

Stephen was very patient and answered all of our questions! He wasnt pushy about selling a mower. Good, Christian business! Will return for all of our outdoor needs!

De
Review №15

Big selection of mowers.

Ea
Review №16

I would not do business with them again. I drove 2 hours way to purchase a used mower. The guy knew I was coming two hours away and guaranteed me everything was sound and in good running condition. The engine was new with warranty ,new bearings , spindle bolts few other small items were fairly new. Told me wheel motors and pumps were great and one had a small leak. Well small leak to them is actually a big leak and a shot hydro system. My crew went thru 3 quarts hydro oil in 10 hrs of run time and the entire system was full of metal. Yes I know it was used and as is but to tell a payineg customer from two hours away everything is good and it was one of there own out of their landscape company is shady business. Never take them for their word. Your word in business is best advertisement and selling point. They need to learn that.

cr
Review №17

Good people great prices

Gl
Review №18

Great place. Trey help me with my riding lawnmower. He gave me a great deal.

La
Review №19

Great place to get power equipment

Jo
Review №20

They are a few weeks out right now but the have done a great job for me so far.

Wh
Review №21

Helpful & knowledgeable staff for all outdoor power equipment needs!

Ti
Review №22

Purchased a stihl leaf blower. Very professional and helpful. Answered every question i had and registered my equipment for me.

Ma
Review №23

This place is very unreliable when it comes to ordering parts when I ordered a carb kit I was told they would have it the next day and 3 days later still no carb kit. When I ask what the problem was I got told well we didnt think you wanted to pay the shipping. But they had no problems taking my money and not telling me that when I ordered it thinking it would be here the next day like I was told

De
Review №24

Answered questions

Ta
Review №25

Yes steve was a wonderfull person he was patient with me and he is a great dad

ki
Review №26

Knowledgeable, friendly staff

Information
35 Photos
26 Comments
4.3 Rating
  • Address:1116 5th St, Henderson, KY 42420, United States
  • Site:http://www.hkoutdoorpower.com/
  • Phone:+1 270-957-5115
Categories
  • Lawn mower repair service
  • Lawn mower store
  • Small engine repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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