Since I have started using TruGreen, my bushes, trees and plants look so much healthier. I recommend using them for all your landscape needs which require fertilizer.

They came by 4 times over a period of 6 months to treat my cypress trees with a solution that was supposed to remove the spider webs and revitalize them. Maybe they’ve been spraying my trees with tap water because after 6 months of treatment nothing they have done has worked in any kind of way. The problem with my trees just continued to get worse month after month. My cypress trees are now filled with spider webs and are turning brown and dying. I’ve reached out to TruGreen several times about this. They keep telling me their area supervisor Jeff is going to reach out to me. It’s been 2 months and Jeff hasn’t reached out to me. This is just bad service and a bad experience. Once they take your money that’s when the nightmare starts. I wouldn’t recommend this nightmare company to anyone!

The techs are very competent and friendly. They answer my questions.

Still have not received the services I paid for.

They never called me

I would give them zero stars. I gave them a credit card number and 6 months worth of prepaid business. I never received even a phone call from this office to schedule a visit to my home. I have called their call center 3 times and the team says they will get a supervisor to follow up. Silence is all I received.

They spray our olive trees so the dont produce.

This is a terrible company. They took our money for aeration 4 weeks ago promising the service would be in 7-10 days. When we called after that period of time, we hadnt even been put on the schedule so it would be within the next week. We called the next week, still not on the schedule so asked for our money back. The billing clerk said we could be put on the schedule for the next day, the local supervisor would call that night to set a time. Never heard from him. Called today, there is a note on our file that said they were not doing aerations until September! Asked for a refund and were told it would take 7-10 days to process that! (Chances are in 10 days they will tell us itll be another week for our refund.) Do not use this company.

I called for an estimate about two years ago. They NEVER STOP CALLING! they said they put me on a do not call list but I just got called by them AGAIN.So if you have a strong desire to be bothered by sales people for the rest of your life then by all means call this company

I have my Olive tree sprayed every year to prevent messy Olives falling all over the ground.

Filled out a form explaining what I needed evaluated - never heard anything back from the company. Tried calling and got some fast talking woman that didnt seem to understand answers I gave to her questions and could not even keep my name straight. Does not give a person much confidence in the company.

I didnt see the staff member at my house but its been 10 days or so and my back yard looks great. All weeds killed. Front yard still has weeds but many are dying off.

So hard to get a hold of a person at this company then when you tell them 10 times did you have doesn’t landscape and they still want to treat your lawn. Leave a message and they call back four days later. Definitely try somebody else!

Great response at the start up but after that the quality and responsiveness diminishes rapidly. I made the big mistake of prepaying for a year of services and now regret it. Changes in scheduling are sometimes communicated and sometimes not. I did not expect to have so many issues early in my start up. Yesterday I was scheduled for sprinkler service (after a previous cancellation and change in date) and needed to be home. I took the day off and waited all day. I even called to inquire about my appointment and was assured all was on schedule. . Nobody showed up and i have yet to receive a call regarding what happened and to set another appointment. By the way, the chat line is a waste of time. No help at all and they refuse to provide the names or contact information of Senior Management for support. I simply wanted to share my story of what has happened since I signed up and prepayed for a multitude of services. By the way, if you order the weed killer (pre-emergent) it contains a yellow stain that will discolor rocks, sidewalks etc. I have flagstone walkways and cannot get it off. My contact with Tru Green today got nowhere other than a response of thats the first time I have heard of that. No request for photos. No offer of resolution or even the slightest concern. Anyhow, I am a pretty patient and understanding person but will strongly advise anybody seeking lawn care from TruGreen to beware. Service does not appear to be even the slightest bit of a priority with this company and customer concerns are not addressed promptly. I am still waiting for a call back on what happened to my no show and to find out about the application stains on my walks. Just thought I would share my experiences and save others from the same issues.

Just an FYI... I had a rep. Com to my door. I bought a years worth of service. They did a good job. A couple times they couldnt do the service. The guy said he would reschedule. Sweet. Well con to find out not only do they do the service I paid for up front,. They kept coming monthly after my services where done. Didnt know I have to call and cancel, or call and reschedule if services are not done. Now I owe for services the wife not done and services I didnt want. I will not do services like this ever again.

Tru-Green is only as good as its technicians....technicians who connect with the client at each service are the best. Love the service when it works and I dont have to do a call-back. I do recommend them.

TruGreen does a great job keeping my lawn looking great. My specialist Ray is always on time and very friendly. He also explains what hes putting on my lawn and why. Im very pleased with the outcome of my service.

Well these guys just knocked on my door like they were the police and rang my doorbell twice in a matter of 30 seconds. Its almost 8pm. I have a young son who just got woken up by this idiot salesman. It scared him and now hes having trouble going to sleep. Its pretty bad business to come soliciting after dark. Not to mention I dont even have grassin the first place. Extremely rude and inconsiderate.

Have a giant “no soliciting” sign right next to my front door and still received a flyer. I’m just so glad that these guys can read! Showed me how much attention they pay to details and what the customer wants.

This is a very disorganized company which ultimately leads to a terrible looking lawn. The sprinkler guy doesn’t talk to the seed guy and the tree guy doesn’t talk to the lawn guy and the bug guy...well you get it. To have these guys come out and kill your lawn is not easy or cheap. My advise is to do it yourself and save money. This company reminds me of a group of circus workers...you know the ones with the big shoes and funny looking hair!

They have been GREAT with explaining my service and calling me back!!! MyLawn looks awesome!

Ease of service I love a green weed free lawn.

Called TruGreen to inquire about service. They have told me that I will get a call back in 5 minutes. That was several days I ago. I will never ever hire somebody who can not even return a call.

I never normally post anything about an establishment, however I called the company to have some weeds removed etc and pest control for kissing bugs. I talk to the Rep who sets me up the appointment. Rep acted as if verified my information but did he really lol no he didnt. I get a call for the day of service that were to be conducted and the specialist calls me JJ. Im not JJ sir, ok however sir the specialist stated to me that he has to cancel the service due to the weather. I call the company contact center to cancel the appointment and the Specialist over the phone doesnt even bother to see who I am Identity security breach. Day later I check my mail and get a bill for $573.37, Im sitting here talking to my girl and I was like did the come after i cancelled the services She states to me no they never did. Not Organized or the dirty thieves the really dont care about the clients financial information.

Horrible was paying for my father monthly after he did the grass himself got it green they came back and sprayed on it and turned my fathers grass green. Called and emailed still no response to it.

WARNING!!!!!! Call these guys 1 time and they will call you back every week for a year asking if you want service done