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CPR Cell Phone Repair Henderson - Wireless Doctor
183 N Gibson Rd #170, Henderson, NV 89014, United States
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Si
Review №1

We took a friends broken cell phone there, left it for analysis. With instructions for a not to exceed cost. A call next day to say not repairable, please pick up at no charge. Unfortunately their stock of sales phones was empty at the moment, so no replacement could be bought. The shop employees very helpful, honest, polite and a pleasure to deal with. Highly recommend doing business with these people. Thank you.,

Ti
Review №2

They are very responsive, and they are extremely professional. I have a new model phone and I cracked the screen on it (no insurance, of course) no one else could get a new screen for it but Cell Phone Repair did!!!Thank you Ed and thank you Raquel for your outstanding service.If you need a Cell phone repaired, I highly recommend this company!!

An
Review №3

This place is so fast and staff is very friendly. We were in Vegas for my daughters basketball tournament when her phone shut off and we couldnt get it to turn back on, my daughter had just charged it so we know the battery was charged. I googled cell phone repair places and CPR had good reviews from previous customers so this is where we took her phone. They quickly figured out that the problem was her screen and had her phone fixed and as good as new in 30 minutes, I was VERY IMPRESSED by how quickly they had it fixed!! I highly recommend CPR if you are looking for fast friendly service.

ke
Review №4

Came in because my iPads home button was stuck. The women at the front gave an estimate of almost $100!! Just for a home button!! She then noticed my iPad had been disabled due to my son putting in the wrong code and tried hustling me for another $30!! She lied to me saying I needed a special software. Once I said Ill go elsewhere, she tried saying shed give me a discount and do it all for $100. HA biggest rip off of my life!! I went elsewhere and got quoted $20 for the button then paid $0!! Because the home button was just stuck in a weird position and they told me how I can enable my iPad at home. Do not come here!!! Go to GADGET REPAIR!! BEST PLACE IN TOWN!! BEST PRICES!! HONEST PEOPLE!!

Wi
Review №5

Theyll do their best to repair your electronics. Ive had several phones, tablets and computers fixed here. They all work great

An
Review №6

Great people here I have a phone that not many place care parts for and it is an older model. With that in mind they got my part and fixed it up good as new in less than a week, no way I could ever say how great they guys at the shop are. We even got talking and I got great advise on the next phone I am going to buy.If I ever need anything done that I can do myself I am going to them.

j
Review №7

There the best in vegas at fixing phones and game systems they fixed my playstation wit ease and i only had to wait a couple days

Sh
Review №8

I was here 2 months ago with a different device and the work they did was so goo, I decided to come back with another one.Prices are fair, always great customer service and when I had a question they actually connected me with the technician directly - not the usual I got from different places we will get back to you.Covid 19 preventions are on point! I definitely recommend this place and if I will have any other needs in the future, I know where to go :)

La
Review №9

Been on phone all morning looking to have work done on my students chromebook. CPR was the ONLY shop willing to schedule around my child school hours so to be the most cost effective and less disruption to schooling. Thank you for wonderful customer service and kindness.

da
Review №10

Left a voice mail and sent in TWO contact forms requesting price to install battery but didnt receive a REPLY.. If you are going to have a website with a contact form THEN RESPOND! Very lame..

Ge
Review №11

Rachel got me setup for repair , advised it would take about 1 hour. Texted me my phone was ready in less than hour. Fast friendly professional service.

Na
Review №12

I got both my iPad mini and cell phone screens repaired, and the service was very fast and high-quality for a reasonable price. I will definitely return to this business!

Jo
Review №13

Wonderful friendly service. Lightening fast same day service, maybe kept phone 2-3 hours. Very impressive!

Jo
Review №14

My iPhone 7 digitizer was damaged after being dropped and would not respond to any screen touches. CPR replaced the broken parts and bundled in a replacement battery at a great price in under 2 hours. Ill be taking any mobile device issues straight to them in the future.

Ma
Review №15

Offered a free quote online, which after giving up my personal info, ended up being an email - with a link - to a page that said call for free quote.Same day service was estimated to be 2-3 hours, that ended up being six hours (wont be ready until tomorrow, weve got two ahead of you - even after the first two hours)Gave up my home phone to get the free quote, then when dropping off device - I gave them my cell phone number to contact me as I was away from home. They said they texted an update to me - to my home landline phone.Screen repair was excellent, but cost me a lot of personal time - they could have just told me to come back tomorrow at the start.

Ti
Review №16

These guys are fantastic! Thought my cell phone was un-fixable. The phone looked like it took a swan dive out of a plane! Every inch was bent, cracked or flat out broken. Was just hoping to get some content off the phone before scrapping it. Not only did they fix it.... but pretty quick too!

Ch
Review №17

Promised me they would fix my phone with no issues. Same Issues arise 2-3 weeks later and they put all the blame on me knowing I could’ve just taken it to insurance for 50 more bucks. Liars. Untruthful people who I will never be giving money to again

No
Review №18

I brought my phone for a new battery. They installed and I still had to charge 3 times a day. When I broke down and bought a new phone and traded in old phone I found my phone they put new battery in was wrenched and wouldnt seal. That was done at this company and covered up by putting back on protective cover. All I can say is caution he cant or didnt install a new battery and charged me $85Sad and costly experience 😢

Ka
Review №19

Great experience! I cracked my screen and they were able to fix it in a very timely matter. When I got home it was glitching so I took it back and without question they fixed it again. Thank you so much for you great service! Very satisfied.

Je
Review №20

Great experience...quick and fixed the problem for a very decent price

Aa
Review №21

Roman and Ed are the best. Wouldn’t go anywhere else. Highly recommend, give these gentlemen a raise!

Ch
Review №22

ED. See Ed! He is honest and very knowledgeable, and reasonably priced. I have been going to this location for 5 years because Ed is fast, reliable, and he does great work.

Je
Review №23

Very honest. Explained why they couldn’t fix my tablet and where I could take it to see if they could help me.

Je
Review №24

Very helpful and friendly

Mi
Review №25

Fast turnaround, excellent value and courteous.

Ag
Review №26

I could not be happier with the service I received from CPR. I dropped off my iPad and they had it ready in a little over an hour. Unfortunately, one of the parts they used was defective from the manufacturer, so my home button was not working. I called them when I got home and realized it wasnt working and they assured me they would get it fixed the next day. When I went to drop it off a second time they did not have the part at the store. They called their sister store and one of the staff members PICKED UP THE PART THAT THEY NEEDED so that I could have the iPad ready that same day. They went above and beyond for me and I could not be more grateful or pleased with their service. The store is also very nice, clean, accessible and they are following all COVID19 health and safety precautions. So if you are on the fence about getting that screen fixed, go see the team at CPR. I would give them 10 stars if I could.

Sh
Review №27

My fingerprint function no longer works since they replaced my screen and the service took about a week longer than promised after I put down half the payment.

Ch
Review №28

Terrible service and Liars. Wouldn’t recommend to my worst enemy

Ka
Review №29

I was sent here fron my insurance. They were super nice and got my phone fixed within a day.

F.
Review №30

They were great. It took a few extra days to get the glass for my phone in... But they were prompt once received.

Al
Review №31

Do NOT use this business. I called and was told it would be $100 for an iPhone XR repair. When I went in the lady told me it would be $150. I called the number and was quoted the same $100 and told them the discrepancy so they fixed it. It must have upset the lady from the shop because they did a horrible lazy job with my repair. My phone screen cracked and the LCD broke the next day after a 6 inch drop to the carpeted floor while connected to a charger. It barely hit and my screen protector was unpaused. They use cheap parts and do terrible quality labor. Do not waste your money. Just spend the extra little bit to not have to get your phone repaired again!!

Cl
Review №32

This a horrible business and I’m so sorry we used them. They gave us the run around regarding our son’s laptop. All it needed was a battery, but they kept trying to do more than necessary so they could charge our insurance more money. Their customer service is awful. Do not use these people, you’ll only get ripped off.

La
Review №33

They are the worse bunch of crooks. Kept telling me my motherboard was bad in my phone. Got me for $200 first time. Screen went out shortly after I got it back. Paid &40 for screen replacement. Went out again. Replaced it under the month warranty they gave me. Went blank again after 6 weeks. Was told again it was the motherboard. Took it to another repair place in Walmart on sunset and they replaced the screen for $50 and a year later it still works fine. Been meaning to do this review for a long time but I just cracked the screen again and had it replaced. Avoid this place for phone repair

Br
Review №34

Great amazing work fast at a great price!

La
Review №35

Prompt and excellent service.

d
Review №36

Wont service small electronics other than phones & tablets

Li
Review №37

Raquel, Eddie and Mark provided great service with a great price. The work was completed same day. I will definitely use them again.

Mi
Review №38

I came back for my Samsung cracked screen. The repair was done in less than 24 hours and they even cleaned all the phone ports out since pocket lint seems to be a real thing. I really feel comfortable doing business with CPR. They have always been friendly and fair. Ill be back again the next time I need a quick phone fix or protective equipment for a new phone in my future.They fixed my 16 year old ipod with a battery and new center button. It works like new. Both the tech guy and the manager were super friendly and helpful. Ive gone other places for the same fixes, this is my third time here and theyve been fantastic at a fair price.

Aa
Review №39

Took in my phone to replace the screen. Took them an hour long then expected, which wouldnt be a problem, but the screen wasnt even installed properly. Now I have to swipe/click extra hard in order for the phone to work. Plus light comes out from the side of the screen.

Ro
Review №40

I had my note 4 camera fix here. Unbeatable price and they did a great job. Im so happy I came here. Will definitely come back and recommend. Store is nice and clean. Employees are super nice. Its a happy day today.

Ga
Review №41

The service is ok but they take their sweet time fixing the phone so expect the wait. The wait would be ok if they fixed the phone properly though. They’ll make sure that somethings faulty with the phone when they return it to you so it continues malfunctioning or breaking. How y’all think they got so many returning costumers?

St
Review №42

What a great business with great people. Long story short, Ed could have sold me an expensive replacement part, but he reminded me that I could purchase a simpler solution to my problem that would work just as well.While Ed may have turned away a sale today, he won the loyalty of this customer, and my whole family any time we need phone repairs in the future.Thanks Ed for the great service and advice.

Kh
Review №43

My brand new iPhone 11 slipped out of my hand on 7/14. The top half of my screen was shattered. On 7/15, I went in to get it fixed. I paid $205 for a new screen that goes completely DARK between apps and when trying to use navigation. I cant see the screen at all during navigation. I took it back twice to fix it. They said I had water corrosion in it. I DONT TAKE MY ELECTRONICS AROUND WATER OR BATHROOM. This issue did not occur before them replacing the screen. Im very sad.... Very disappointed. Frustrated. :-( Screen isnt cracked anymore but it wasnt doing this glitch before it was fixed by them. Would NOT recommend.

ca
Review №44

I was really impressed with this place when it was called u break I fix ever since they changed the CPR whenever I go in there I feel like I need CPR they wont even diagnosed my phone without charging me $35 bucks!

Ta
Review №45

This Henderson family owned business is a wonderful place to visit if you are in need of tech device repair as well as the purchase of tech gadgets. They are always extremely efficient and pleasant to work with. We have been using the Wireless Doctor since they opened and have always been pleased!!Dont pass up an opportunity to allow them to take care of your tech device needs.

Ri
Review №46

Been there a few times and each time they exceeded my expectations. Very knowledgeable and very nice too. Great combination.

Ch
Review №47

Awesome customer service!! These guys did a really good job on replacing my iPhone 7 screen for an affordable price compared to other places. Would definitely come here again. Thanks for the quick and fast same day service Wireless Doctor!!

Ka
Review №48

Awesome work.

An
Review №49

Wireless doctor are amazing!!!! not only did they fix my phone but their friendly customer service is what should bring you here! Their prices are very reasonable.. the best in town. My phone was fixed same day and with a smile. Let Wireless Doctor be your 1st stop!!!! You cant go wrong cause they are the best!!!!

No
Review №50

Quick and reliable with the nicest employees.Great customer services here yall and thats makes a huge difference. I dont even think going anywhere else but here. I have been here twice and its always been a very good experience. They are very good on what they do with a very reasonable price.

Me
Review №51

Great service and fast repairs. All employees are friendly and courteous, plus they are very well up to date with all cell phone repairs. Highly recommend the Wireless Doctor.

Ma
Review №52

Visited for the first time due to cracked screen on an iPod touch. Was told up to 24 hours for repair, got a call 2 hours later it was ready for pick up. Excellent work, friendly service, new screen looks great. Would definitely recommend!

Au
Review №53

Wireless doctor is hands down the best! They always take care of me! My iPhone is always fixed with in a couple of hours. If you want your devices fixed the right way with great customer service come here! You will not be disappointed!

Ju
Review №54

Awesome place! Great service. Best greeting when first walking in. Gave me precise timing on when the phone would be finished. Perfect job too, got my camera fixed there. Looks better than new

Lo
Review №55

Quality work with very competitive price.I had to come back here last week for another screen replacement. My little niece was playing with it and next thing I know, my phone was soaking in a bucket full of water. I didnt think it was repairable but thanks to Ed who performed magic on my phone. My phone is working perfectly fine and looking brand new.

Dj
Review №56

They where very friendly and fast. The store is a comfortable environment. They answered every question I had and helped guide us to the right direction. Im happy to see my screen clearly now lol! I would recommend this store to any of my friends or family in a heartbeat. Thank you guys for the service.

Ky
Review №57

Ive been to this place 3 times (sadly) and each time has been a great experience for me. It was a very fair price and great customer service. They were the cheapest ones around and havent had any problems after being fixed

Ka
Review №58

This place is absolutely incredible sadly Ive had to come to them a few times because Ive cracked my screen just cracked my screen last week and they got it fixed within 3 hours. I picked up my phone and I did not realize that my camera was a little bit blurry took it back a few days later let me take a look at it and they were able to tweaked my camera and everything is working perfectly..

Lo
Review №59

Ed was able to fix my son’s iPhone8 water damage and we only paid $40 service charge. Phone works like it should. Very happy!!

Ka
Review №60

These guys were GREAT!!! I called like 10 places, they even matched the lower price I had found across town. It was done quickly and PERFECTLY!! Definitely call them first! ( Iphone 6 screen repair).

Kr
Review №61

Excellent & Fast Service! Called to make an appointment and they were able to get me in right away. My phone was fixed within and hour and looks great. I would highly recommend them.

An
Review №62

Great family owned business! Raquel was working the front desk and a gentleman named Eddie was working in the back fixing the phones. They were super friendly and extremely efficient! Completely shattered my iPhone 7+ and messed up the backlight on my screen and they fixed it to perfection! even added a glass screen protector. Only took them about an hour to fix it. Really good prices as well, I would definitely recommend coming to this place!

Ry
Review №63

Timely service at a great price. They even stayed late and entertained my kids while the tech finished. I hope I dont need another phone repair but if I do I will be back!

Ch
Review №64

Best phone fix place Ive been yet! And we break A lot of phones. Fast friendly service. My phone works great!

Dr
Review №65

Great service! Very helpful. They did a great job replacing my screen and even cleaned the speakers. Highly recommend. Plus theyre really quick!

JC
Review №66

Easy access but took half a day just so we could be told my phone wasnt fixable

Er
Review №67

The lady in front was very nice and friendly , the service was fast and great

Da
Review №68

Friendly and fast, fixed my sim card issue same day! Thank you!

Vi
Review №69

The best and quickest customer service you can have. Plus you are greeted by the friendliest lady name Raquel. Reasonable prices as well.

Je
Review №70

Very helpful people and just genuinely interested in getting you back up and running. Better than a more well known competitor.

Cl
Review №71

Happy friendly people. Customer service is Excellent workmanship. Unbeatable price. Highly recommended and will definitely come back.

Mi
Review №72

The people at Wireless Dr are wonderful. They have fixed my phone twice now and have fix a few of my company’s work phones as well. I highly recommend their services.

Pu
Review №73

Wireless Dr. Henderson is wonderful ! They were able to get my phone in and have it ready in 2 hours! Phone works well, just like new. I would recommend this place to anyone!

an
Review №74

Fun place and it was cheap to fix my phone. Service desk lady is great. And they play movies. Thats awesome. Great place definitely recommend

la
Review №75

Had my sons phone fixed here. We thought it was broken beyond repair and the technician brought it back to life. I highly recommend them and their prices are the best in town. Great service and great prices!!!

mi
Review №76

This is a great place!! my phone was fixed in 1 hr and it was an affordable price for me! the staff was really friendly with me! thanks again!!!

Tr
Review №77

Came in with a broken phone at 6 and even though they closed at 7 they had it ready in less than an hour. They even stayed late to let us come back and pick it up. Got the phone back with a better, brighter screen than it had before and fixed the botched repair the last place we took it did. Raquel and her staff were great.

Ma
Review №78

Absolutely shattered my apple watch, the screen was popping off. The people are so kind and personable and had my watch fixed in less than two hours. Will definitely be coming back for any repairs

De
Review №79

Fantastic work, supper fast and not too expensive! When I got my phone I didnt even realize that it was it, it was beautiful. Definitely recommend to everyone.

Gi
Review №80

My experience was great , its a family owned business, and everyone is very friendly. I would definitely come back whenever I need my phone or electronic repaired because they always do a wonderful job.

Ya
Review №81

Great people and great service!! Raquel was outstanding and was very helpful!! Not to mention that the price range was unbeatable

Ch
Review №82

Very fast and friendly service. I always come here to get my electronics fixed. Best prices in town!

Er
Review №83

Excellent customer service. same day pick was great. tech was knowledge and answered all questions. staff was extremely helpful

Jo
Review №84

Great, lightening quick fixes!! Super friendly! Amazing customer service. I always bring my phone here when my dang screen breaks! Thanks you guys! 🤙🏼🤙🏼

Es
Review №85

Came here for my Samsung s6 screen. Called couple of places but dont have parts. They replace my screen in an hour. Now its working like new.Employees here are happy and they do qualify work.

El
Review №86

Always provide fabulous service. Great prices! Definitely recommend. Multiple locations...

Ch
Review №87

Very professional and quick with their work. Cant beat the prices either. Kind staff also. I highly recommend

Ed
Review №88

Love this place. I had my iPad and note 5 fixed here different times. Quality work and they always give me discount. 😄

Ca
Review №89

I recommend this place! My daughters phone screen shattered and didnt work at all, they fixed it same day service...just a couple of hours. Very friendly & great customer service!

Ca
Review №90

I highly reccomend wireless doctor Henderson! They are super helpful and get the repairs done in a timely manner! They are so nice and do such great work:)

Ty
Review №91

Perfect experience great service Igor and Eddie both made me a happy customer today helping me out I thank you guys dearly i will recommend your establishment to all my colleagues to grow your revenue projected progress

Tr
Review №92

Fast, friendly service!! Highly recommended!!

Je
Review №93

I stopped at another wireless repair place before stopping here. They tried to get me to pay $120 to repair my phone. I decided to get a second opinion and stopped by Wireless Dr in Henderson and they quoted me $60 to fix the display issues that were caused by a car accident. They were knowledgeable and didnt treat me like an idiot who didnt know anything about their phone. I will most definitely come back for any other phone issues!

Ju
Review №94

Great customer service by RAQUEL. They just fixed my phone for 15 minutes. Thank you so much guys I appreciate it!

Da
Review №95

Service with a smile!Kind friendly service. Fast turn around. I would recommend them to anyone.

DJ
Review №96

WANT A BROKEN PHONE AND Pay them -$200?I went to this shop twice. First, they fixed the screen on my phone, or so I thought. The screen only worked for 28 days later. The first repair order had a warrently on it but they refused to apply it to me b/c the first damage was from water (not mentioned on the papers).So I paid them, the phone is now broke, they had no parts in store, they knew why I was coming in and did not even have enough time to diagnose it. If you want to be treated like this be my guest.I reward family businesses that offer quality products and services regardless of anything else. Bad service - no patronage

to
Review №97

They are super fast and at a great price. Really nice people to deal with. Will come back for sure!!!!

Cy
Review №98

Great place, very nice and price good, and Ed is great

Jo
Review №99

Too expensive you can go out and buy a new phone for that much

Ci
Review №100

Great service! Good prices!Will definitely come back and recommend.

Information
37 Photos
100 Comments
4.7 Rating
  • Address:183 N Gibson Rd #170, Henderson, NV 89014, United States
  • Site:https://www.cellphonerepair.com/henderson-nv/
  • Phone:+1 702-527-7473
Categories
  • Computer repair service
  • Cell phone accessory store
  • Cell phone store
  • Electronics repair shop
  • Computer service
  • Computer support and services
  • Electronics store
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
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