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Air Comfort Service, Inc.
11920 Missouri Bottom Rd, Hazelwood, MO 63042, United States
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Al
Review №1

The installation went perfect, arrived on time and and work commenced. The installers work was excellent and form fitting, everything was left clean with no mess to clean up.Five Stars and a big pat on the back for him and Air Comfort.Alfred Rogers.

St
Review №2

Techs paid great attention to detail. Going above and beyond. Displayed a high level of customer service and professionalism. They validated that we were informed and satisfied throughout the entire process, not just at the final paper work.

Ed
Review №3

Wish there were more stars to give!!! Very thorough and professional employees. The technicians are the best! People usually get cranky when the AC goes out and it’s super hot. But, these people know what they are doing. I highly recommend Air Comfort Service for anyone this summer! I will also be using them this winter to check out my heater. Highly recommended!! Thanks guys.

An
Review №4

Mark and Andres were great. They arrived on time and got to work immediately installing both an air conditioner and heating system. They picked up after themselves and left our home the way they found it, just a lot cooler on such a warm day. I highly recommend these two fine young men. Was also amazed by how quickly we were scheduled for instillation. We were scheduled two days after speaking with Air Comfort Service.

Bo
Review №5

The guys did a great job install our new HVAC and furnace! They were very informative and very professional. Thanks you for being so prompt too! We did not know that we would be taken care of the very next day!

Jo
Review №6

I have used Air Comfort for years. They are proactive in preventing future issues and the staff is well trained. Additionally, they are professional and I will continue using their services for years to come

Ke
Review №7

Mark and Tyler were exceptionally punctual, polite and meticulous in their work while installing our new HVAC unit today. A big thanks and shout out to Austin who quickly got us temporary cooling in the interim until our new unit could be installed. Austin has also been great when I have had questions about our system. He is super knowledgeable and accessible. Great experience all around!!I highly recommend Air Comfort!

St
Review №8

John and Antonio were wonderful. Came out and helped fixed unit temporarily until I could get a new AC and furnace installed. Did all they could for me and gave me straight up info. Quick and nice as well. Highly recommend this company and these service men

Yu
Review №9

Our service man, Tom M., is outstanding. He is polite, thorough, very knowledgeable and skilled, efficient, and has excellent communication skills. I highly recommend him. I also give a shout-out to the entire Air Comfort staff for their friendliness, responsiveness and overall competence.

El
Review №10

Installed new humidifier. Great service and efficient. Clean installed and very helpful technician.

To
Review №11

The technician Antonio was very thorough and professional. He took his time explaining some strategies to maximize the performance from our HVAC system. Air Comfort has always been super-responsive to our calls for sales and service. Thank you!

Cl
Review №12

I have been a customer of Aircomfort for over 20 years, they are the model of quality work, technicians have always on time friendly, and give great service.

Be
Review №13

I am very lucky I came across these guys, very professional, did the job without any issues, explained everything answered all my questions. Tested all the equipment and installed a much better system than anyone else was offering for a better price then the competitors Academy Air. Everyone at this company throughout the process was genuinely honest and nice and the techs were extremely diligent, they made sure that the whole area was clean and provided me advise throughout the day on operations. Couldn’t have asked for a better experience.

Jo
Review №14

Over the past 20 years we have been very pleased with the products from Air Comfort, along with the companys service. Their recent installation of a new downstairs heating & AC unit was no exception. The installers were very professional, cleaned up well after themselves, caused no significant interruption in our services, and made sure that we were pleased with the results. We Are!

Ma
Review №15

Mike was on-time for the appointment and did an excellent job. He proved to be very knowledgeable and competent. He answered any and all questions we had regarding the system. Probably one of the finest service technicians.

Mi
Review №16

Dave B. was great in explaining the work that was to be done and all the options. Pete G. showed up on time and did the work as promised. His workmanship was excellent and he did a good job of explaining all the features to me. This is a small item, but as this was a replacement for an existing unit (one of two), he noticed the air filter in the unit he replaced had a filter that had recently been installed and was not dirty in the least. He pulled out that filter for me to use in the other unit when it came time to replace it. A small gesture but shows he is a professional. Thank you.

An
Review №17

Mike was very professional and knowledgeable. He took the time to explain what was going on with the AC and offer recommendations without any high-pressure sales tactics. Amanda was great keeping me informed of when Mike would arrive and contacting me with a reminder of our appointment ahead of time.

Re
Review №18

We have used Air Comfort for several years and are always impressed with their quality of work and professionalism.

Mi
Review №19

And they called me back before their posted opening time. Then Jake called and arrived before 10a.m. Before the heat of the day and our A/c unit still in the shade. Jake talked me through all he was doing and the tools he was using. Our a/c was back to running within an hour. Jake also gave me some suggestions for the future of this unit and a replacement schedule.I highly recommend Air Comfort Service and will always call them first.

Ma
Review №20

Tom was very thorough and checked everything A/C and Furnace. Replaced a component that was reasonable. Took his time. Very pleased 👍

Su
Review №21

We had an issue over the weekend and left a message and they responded at 7 o’clock on Monday and had a technician out by 9 o’clock who found and temporarily solved the problem and will be replacing the unit within the week. We have an experienced nothing but stellar service from air comfort. I recommend them to everyone I speak to and I’m more than pleased with everything they’ve done for us.

Ha
Review №22

Weve been having problems with our A/C during the warmer weather. We called, a technician came out. He told us the costs of repairing the problems. Based on the fact that the furnace and A/C were 28 years old, we would get a new system instead of keep throwing money at the old one and probably end up replacing it anyways. We were able to get a salesman, Scott, out the next day. He went over the different options based on the size of our house. Fortunately, they had one of that size in stock for the options we chose; they have customers whose systems are back ordered. Because ours was in stock, they were able to get the installers out the next day. Mark and Pete arrived on-time and started working; there was another gentleman who delivered the new unit and took the old one away, but I cant remember his name. We were told they would complete the install around 6pm. Because we made sure they had plenty of room to work, aka we moved our junk well away from the furnace area, they were able to complete the job before 3:30pm. I cant guarantee this would be in every case, but it certainly helped us. They answered our nit-picky questions, did the installation, and cleaned up after themselves!!! Weve had problems with other contractors, not heating/cooling cleaning up after themselves, so this was quite nice to experience. The new system has been working very well since he had it installed 2 days ago. Were supposed to be getting a new thermostat we it becomes available; that was the only part that was back ordered. Since we already had a smart thermostat, it is working for now; the new thermostat is expected to make better use of our furnace/A/C system. Were just happy the house isnt as warm and we dont hear the fan running quite as often. Overall, were happy with the quality, speed and efficiency of the service weve received.

Me
Review №23

Tim was great. He arrived at my home on time. He quickly diagnosed the problem and fixed it. He was done in 30 minutes and my AC was back up and running. Tim was very knowledgeable and polite. I will be using this company in the future.

Sh
Review №24

On-time and very courteous. Conscious of my needing tow work from home and did a thorough job of walking through the system and giving us the comfort that the system was performing as expected. Thanks!

Br
Review №25

Everyone was professional and did the installation quickly and answered all the question that we had. They left the work area completely cleaned up when they were finished. very satisfied with them.

la
Review №26

Everything went smoothly. mike was very clear and worked hard.

Ke
Review №27

Start to finish, everyone was professional, courteous and timely. Called in advance, arrived as planned and did a very thorough job for the annual maintenance of our homes central air unit. Didnt try to gouge or upsell, cleaned us up and full inspection done. Cant recommend them highly enough.

De
Review №28

Such a fantastic job! On time, polite, clean. Honestly, I was dreading the thought of our getting our entire HVAC replaced, but Tim and the other guys made it completely stress free. I was shown everything that they did, I was walked through the set up of the new thermostat, and everything was cleaned up before they left. Couldn’t ask for a better experience.

Mo
Review №29

He was timely, courteous and efficient. Seemed to know what he was doing and said both furnace and AC condenser unit looked good. He cleaned and tested both. All good.

B
Review №30

Excellent work performed in replacing existing equipment with new high efficiency furnace and AC system. Professional job with equipment installation and ductwork. answered all questions and explained equipment and operation in detail. Well done!Big shout-out to Service Pro Techs Mark and Zach for actually making the experience enjoyable

Lo
Review №31

We have been using Air Comfort Service for over ten years now. They are always prompt, professional and perform excellent service. We highly recommend them.

Ri
Review №32

The technician was awesome! He was thorough and communicated the results of the pm inspection efficiently and effectively. The company scheduled and then found an earlier date and time for reschedule. Great job, team!

Ro
Review №33

They came to our rescue again in a heating and cooling emergency. They even installed the new unit ahead of the date we had previously reserved. Everyone is extremely professional and knowledgeable and many employ have been with the company for decades. We trust them and will continue to use them.

Ly
Review №34

Ryan diagnosed a frozen coil and told me what to do. He also sold me a one year maintenance plan. He was extremely prompt and very polite.

Li
Review №35

We always get great service for the folks at Air Comfort. They always call ahead and show up on time. They are very professional and wear feet covering before entering the home. They tell us exactly what needs to be done. Will strongly recommend to our friends.

Ro
Review №36

Excellent service. A/C & water heater both broke at the same time. A/C repair tech was onsite in 30 minutes & water heater was replaced the next morning. Well done.

Aq
Review №37

I would like to thank Air Comfort for 25 + years of excellent service! We have been customers with them from our previous home with Steve (retired) as our sales rep to our new home. Our new service technicians Robert R and Bryce provided excellent and superior service on our new installation of a new furnace and a/c unit! They were prompt and on time, answered any and all questions, prepped my home for the job along with clean up afterwards, you didnt know that the were even here! Our new sales rep David B. was excellent as well. He wasnt pushy in trying to have us to purchase something that we didnt need or want. He was very patient and explained each of the of the units and what they offered my home for years to come. If youre looking for superior, outstanding and above the cut service call Air Comfort and tell them that the Mays sent you!

Ra
Review №38

Had a great experience with Mark and team. Prompt, professional, friendly, encouraged questions and answered them all. They cleaned everything up and left me with a working A/C, no complaints. Thanks Mark!

Jo
Review №39

The tech was very through and professional. We appreciate his knowledge of our air conditioning unit and the maintenance he performed.We would recommend him to anyone. Thank you tech #419.The Mitchells

Ja
Review №40

Mark Spinner and his crew came in on this extremely hot day and installed new a.c. and furnace. Also installed a humidifier and a pump. They were very professional and went above and beyond to get it done. I have used Air Comfort for years and will continue using them.

Ri
Review №41

These guys are the BEST -- Scott and Mark and their crew did a first class job for me in every way!

br
Review №42

I rarely write reviews but was so impressed with the Air Comfort team from scheduling, on time service arrival and Johns professionalism and knowledge. He also gave fantastic consultation on other questions on HVAC. Dont look anywhere else.

Ja
Review №43

These guys get you over a barrel . Your Air is out and pay twice as much as you should. Just shop around and do your research. There repair guys will get you to. I have a three year old unit that has been repaired three times. 300$ to 500$ each time. I do not normally write bad reviews but they deserve it.

Da
Review №44

Tom was one of the most polite and professional technicians we have ever had in our home in 30 years. Spent 2.5 hours tracking down a bad board in a new HVAC system. Still waiting on a part due to global chip shortage but I am confident he has the intermittent problem diagnosed. Excellent service.

Be
Review №45

We have exclusive used John P for our maintenance with Air Comfort Service. John has been great always on time and very profeessional

Ra
Review №46

Having to get a new system is usually not a good situation, but AirComfort made it easy and I appreciated their response, team and service.

Jo
Review №47

The team from Air Comfort was great. They arrived on time and explained everything to me and then went to work. Completed and cleaned up all within the time frame they said the installation would take. Already notice a big difference upstairs with the new HVAC system. I also paid to have them perform Duct Sealing through an aerosol process that seems to have made a huge difference in pushing cold air upstairs. Their testing showed a mid to upper 90% efficiency (don’t remember what they called it but only a small normal portion of air leak from the ducts now). I tested this by feeling the cold air coming out of the registers upstairs. With the old system and the leaking ducts I had to get on my knees and put my hand right over the register to feel the air coming out and now I can just stand by the registers and feel the cold air coming up a huge difference from before. Anyway very satisfied and looking forward to a great business / consumer relationship with Air Comfort Service!

Je
Review №48

Handled professionally. call was set up with one call.. Tech was efficient and made every effort to respect our property and space.

Be
Review №49

John was very prompt. He identified the problem very quickly and fixed it right away. He explained the issue in detail, laid out my options clearly and answered all my questions patiently, before performing the fix.

Ja
Review №50

The last two times Ive used Air Comfort Service after their initial install, Ive had Jacob B. come out for both of them. The first time, there was an issue with one of the parts for my furnace, and Jake was thorough and correctly diagnosed the issue. Even better, he returned the same afternoon to install the part, and my furnace ran without issue after that. Because of my good service call experience, I specifically requested that Jake come out to perform the start-up on my new A/C unit, and the work was done promptly and professionally. Overall, highly recommended.

Ri
Review №51

Normal 6 month check up on system. John did a great job as always.

Ma
Review №52

Have used Air Comfort for years. Installed new HVAC a few years ago and would never go without their annual service contract. 100% great service all of the time.

Ma
Review №53

Prompt service during July when we lost our AC. They even gave us a loaner part to get our system online until we could get a new unit installed.

Au
Review №54

Fast response to service request. Shared info on water heater operations. Friendly crew.

Pa
Review №55

The technician explained what he did with the maintenance of our system. He was polite and professional.

La
Review №56

Air Comfort performed a service call on my failed HVAC system. They were very quick to show up, called 30 minutes before arriving, explained everything they were doing and found the issue within a 15 minutes of arriving on site. They gave me several options to correct my AC problems. They even put up with my joking around. I have used them for years and will continue to use them for all my HVAC needs.

Ro
Review №57

Zach and Robert did a great job installing our new heating and air-conditioning system today. They were on time, courteous, clean, and professional! Zach took all the time we needed to understand our new system and answered all of our questions completely and thoroughly. I highly recommend Air Comfort Service, Inc.

Br
Review №58

On one of the hottest weeks of the year our AC unit seized up and we woke to a very uncomfortable 78 degree interior temperature and it was on the rise . We called Air Comfort at 8 AM and within the hour we had 2 techs working the issues and by 10:00 AM problems solved . The response time the professional approach the attention to our needs was simply world class . This is not the first time we have received this type of extraordinary service . It’s one of the reasons we have been with Air Comfort for over 25 years .Thank you to the Air Comfort Team .

St
Review №59

The technician was on time and was very courteous and thorough. I appreciate Air Comfort Services customer service and recommend them.

CH
Review №60

Miken did a superb job: our AC broke on one of the hottest days of the year. He came quickly, was pleasant, immediately addressed the problem, even gave me nice background on how ACs work. A pleasure to work with...will be asking for him by name for next HVAC encounter...

Pe
Review №61

Ive used other unsavory HVAC people to service us. Woke up to 80 degree house as Ameren UEs constant power surges in Florissant have literally destroyed three of our HVAC units with their constant power outages and surges on good weather days. I called and spoke with Donna and not only did they get someone out within two hours...JOHN got it fixed the same day! Very professional, very quick, not shuffling around nor on his phone like some previous technicians. He fixed the starter, cleaned it, recharged it and they have a great service plan I signed up for. STELLAR customer service from phone contact to tech being in our home. I wish EVERYONE sent their service techs, waitstaff, and clerks to Air Comfort Service Inc.

Ja
Review №62

Technician installed an Air Scrubber on our AC ductwork.As usual with this company the service was outstanding and very professional. I would recommend them to anyone.

Cr
Review №63

Every time they come out they always talk to me so I know what is going on. They also do little extra checks to make sure everything is spot on. I am not sure why everyone doesn’t use Air Comfort Service!

Ni
Review №64

Team of Mark and Josh were very professional and the job was completed perfectly. Highly recommend this company and their staff of professionals to anyone looking to replace and install a new heating/air conditioning system in their home.

Ji
Review №65

Great bunch of people! Friendly and knowledgeable

JA
Review №66

I always feel comfortable with Air Comfort Service, Inc. They communicate well, are reliable, and always get me in quickly when a repair is needed.

La
Review №67

I trust their employees and they do good work.

Mi
Review №68

Mike, the service technician was extremely nice and helpful. Highly recommend this business.

G
Review №69

The Technicians that installed my new home HVAC were very professional, very knowledgeable and take extra pride in the work they do. A+

An
Review №70

John did a great job on fixing our AC, he did a great job explaining what was the issue was and had it working again quickly!

Ch
Review №71

I received nine bids for a new furnace and air-conditioner. David, from Air Comfort Service, Inc came out and gave a very competitive bid. It was not the cheapest nor was it the most expensive. He was helpful and did not try and oversell me on the units. He took the time to answer all of my questions, and explained everything carefully. We spoke a few days later and he was happy to answer all of my follow-up questions. I also really appreciated the Air Comfort Service, Inc paperwork, and how everything was laid out with upfront pricing. Ultimately, I went with another company and another system, but only because I felt it was a slightly better fit for my house and my family. The decision was not easy, and I could have happily chosen Air Comfort Service, Inc.

Ra
Review №72

They arrived on time both days. They came in, diagnosed the problem, and offered quotes for replacement parts, labor, and a system replacement. They replaced the new furnace in a timely fashion, within 24 hours. Within the past 10 years, they have replaced a furnace and an AC system. They were professional and did it in a timely fashion. I am very satisfied with their past and present service. Thank you Robert R., Scott M., and all employees for their service. It was a pleasure doing business with them. That is why I gave them five stars.

De
Review №73

My tech was very courteous, professional and informative.

Ke
Review №74

Friendly, on time, professional, and great service. Wanted to give Kyle special thanks for the installation and maintenance hes provided. Thank you!

Mi
Review №75

Ouality service by Mike, on time and excellent information throughout the visit!Thanks,Mike Flynn

Ma
Review №76

Very professional, prompt and great at explaining the process.

Ry
Review №77

Mike did an awesome job and was very professional and knowledgeable!

Ru
Review №78

Air Comfort replaced my water heater with a Bradford White 40 gallon gas tank. As I have come to expect, everyone involved, Shannon and Shelly who assisted with appointment, schedule and alert prior to arrival, Scott who provided brand/model, contract and cost information and Pete who did the installation, were all helpful, patiently explaining what is involved. They are professional and friendly.Pete did a great job, (- thoroughly knowledgeable and professional,) installing the water heater. He explained and demonstrated what is required, how to check that it is functioning properly, and if necessary how to re-lite it. He went through the paperwork, and was very considerate and left the work area clean and tidy.I have relied on Air Comfort for about a decade because this company is trustworthy. The products are quality and prices competitive.Most of all, the people there are simply fantastic.

Cr
Review №79

Good work quick clean service

Ga
Review №80

Always on time, professional and knowledgeable!!! Highly recommend this company!

Li
Review №81

Very responsive, very professional, great quality work.

St
Review №82

I have used Air Comfort in my home along with homes that I rehab to sell. They are prompt, fair in price, thorough and safe. I have never felt like they have tried to oversell me. They email all invoices and let you know who your technician will be ahead of time (with pictures and names). They have been COVID-safe (masks and calls before hand to make sure the client understood the technicians boundaries to stay safe). They are my go-to for AC and furnace work always!

Da
Review №83

Courteous and timely service as always.

Da
Review №84

Very professional and friendly. Would recommend to everyone. Went ahead and decided to open a revolving maintenance plan for fall too.

G
Review №85

Friendly, professional, thorough in explaining issues.

d
Review №86

Professional and courteous service that is much appreciated.

Da
Review №87

Tom was great. Knowledgeable, customer service oriented, not too pushy on the up-sell but still presented it and advocated for it. Was on time, with mask, gloves, foot coverings and had his tablet wrapped in saran wrap to ensure no cross contamination from customer to customer. He was polite and considerate of the fact that I was working from home while he did his thing.

Ma
Review №88

Charged me to come out and assess the issue but did not provide the services needed to fix. Person scheduling show have communicated what they did and did not work on.

Mi
Review №89

They were on time with their appointment. Mike performed the maintenance, made his recommendations and was finished in an hour. He was very professional.

Mi
Review №90

Very friendly and informative!

de
Review №91

Absolutely wonderful customer service. Very honest and knowledgeable. Love them!!!

Ra
Review №92

Fast unloading receiving dept got me and out quick

Ha
Review №93

Great work all around.

Ba
Review №94

We had a new AC installed this June 2020. I noticed a musty odor in the house earlier this week. I asked Air Comfort to come out to check the dehumidifier. Andy came out and found it was not blocked. He changed the speed of the blower and set the thermostat to have the fan working longer to reduce the humidity in our house. Andy was great and very helpful! Thank You!

Ka
Review №95

Great & professional service!

An
Review №96

Air Comfort Services never EVER disappoints!!We have had two air conditioners replaced and they take care of our maintenance every spring and fall.So professional, so prompt, so trustworthy,so courteous... I cannot say enough great things about this company!I have recommended them to many friends and business associates.Their service and professionalism is second to none!

An
Review №97

Ryan was great! Very careful about keeping us safe - wore covers over his shoes and wore a mask. Cleaned up after himself. Was clear about what he needed to do - and about what he found. Great job!

Pe
Review №98

We have been customers of Air Comfort for almost 25 years. They are consistently professional, knowledgeable, courteous, prompt, polite and conscientious from the office staff (like Amanda) to the on-the-ground technicians (like Jacob). We have never been disappointed with the service or products we have received.

L
Review №99

Great customer service!🤗

Di
Review №100

Air Comfort did an excellent job during a pandemic.John was very efficient and professional answering all my questions. He wore a mask and shoe coverings - I felt very safe.Donna was friendly and courteous in scheduling the appointment.

Information
42 Photos
100 Comments
4.9 Rating
  • Address:11920 Missouri Bottom Rd, Hazelwood, MO 63042, United States
  • Site:http://aircomfortservice.com/
  • Phone:+1 314-480-3384
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Air duct cleaning service
  • Furnace repair service
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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