The ladies that work with Lifeline Children’s Services are genuine and compassionate. They truly have the best interest of mother and child in mind.

I’m not very surprised here, Lifeline is attempting to fraudulently sway prospective adoptive families by trying to manipulate their google ratings. As a direct violation of Google’s conflict of interest guidelines you are not supposed to review your own business therefore the following reviews are technically invalid as they are employed by the company (verified by the Meet our People section of Lifelines website) these are not actual customer reviews:Brittany Mobley (Social Worker - Georgia)Nancy Selph (Pregnancy Counselor - Mississippi)Rachel Huggart (Pregnancy Counselor)Grace Crabtree (Foster Care Social Worker)Lisa Kelly (State Director - Kansas & Missouri)Mine on the other hand is a legitimate review and we have recently come across another family that was treated the same way. No communication, same disorganization concerns, and poorly treated. Beware of this company they do not have your best interest at heart.

We have not been represented well nor have we been helped by anyone in the local office or at the highest levels to ensure that our transition from Bethany to Lifeline has been a seamless one. Our process seems to have started over from scratch with us doing ALL the leg work, we have provided all fees in a timely manner and more than just a fraction of our yearly income with no accountability for where our funds have have been applied. The only contact we’ve had from any representative has been as a response to our initial contact attempts. We simply want some guidance and some clarity on where we stand in the process yet no one has successfully assisted us and we have struggled to find our way unassisted. Organization seems to have been tossed out the window in this transition and since our primary agent was let go we have not had any regular contact with anyone to ensure we are still in contention for an adoption. No one seems to be advocating for us which seem against everything we have read or been told. Please help, we would like some help.Update: an upper level VP of Domestic Services has stepped in to help. She was very responsive, spoke with us during her vacation time and showed us she cared. Unfortunately she initially took a stance of “well you failed to respond to an email” an email buried in 11 other emails from 6 different authors most of which did not pertain to our personal journey. The most important email regarding our transition from Bethany to Lifeline was sent on 12/21/18 (Friday afternoon before Christmas) and NOT A SINGLE SOUL thought to reach out to us to say “hey there is some missing info that is required to transfer your case from Bethany to Lifeline”. 3 months went by and we had no idea there were steps to be taken on our part to get things rolling. Another disappointing response was “we didn’t know if you guys wanted to proceed” Ummm, we gave thousands of dollars and signed paperwork to release our medical documents, what exactly was it that screamed “this family is not interested in proceeding?” Long story short: we have decided that if this level of commitment to the adoptive families is what to be expected we have agreed to move on without Lifeline. 3 weeks ago we “agreed to disagree” and settled for a partial refund, have our profile books sent back to us, and provided a “list” of ALL the agencies that would accept our home study which come to find out is THREE. 2 of these “entities” they weren’t that familiar with. Beware of what you are told, ask, ask, ask a LOT of questions! They sell you on how universal their home study is(it’s not), they sell you on how they will guide you through the journey(bring a lamp you’ll be in the dark for the most part), they sell you on how widely your profile is shown(it’s only in your own state-not helpful if you are a blended family Hispanic/Anglo). Well about 3 weeks has gone by and our local office has yet to send our profile books back to us and has not responded to any communication once they have washed their hands of us after HQ stepped in. If you are outside the immediate area I hope your experience is better than ours but I have little reason to believe anyone can get what they expect to be professional/personal service from out local office.#wrestlinginfertilityfortenyears #adoptionhasntbeenfun #wejustwanthelp #wherehaveourfundsbeenallocated #whocanwetrust #whowillshowustheycare

Lifeline truly loves and cares for every client in the most excellent way!

These people do not help and care for the clients. Please be aware when you are dealing with these so called Christians.

UNPROFESSIONAL