Jennifer M. has superior customer service...she helps me every time I come there and has a great energy that has me a regular at this location. I highly recommend for all your vehicle needs. Everyone here makes you feel welcome.
I went into the Manhattan store and was greeted by employee Jennifer M.she made my in store visit very simple and had all the right info regarding my parts questions.I give her 5stars no questions, thank you for your help.
Just wanted to say thanks to three mangers who made team work happen. I had an issue with my battery it started with Amber @ the Gen. Meyers store, then to Sun @ the Westbank Expressway store, ending with Eric on Manhattan. I finally got the battery installed by Eric ,they all took the time to hear me an resolve my problem and Im so grateful & at no cost to me thats customer service I can appreciate.. Thanks again
Stopped by the manhattan location in harvey louisiana a young lady named ashley assisted me. She was so nice and helpful. The book by the wiper blades didnt have my car listed in it so i didnt know what to by and i had no clue one was bigget than the other. So i guess she also educated me on something that day to. I ended up getting those and some stuff to clean my car with
Helpful staff. In and out quickly.
Didnt have what I wanted/needed. People were friendly and helpful.
The service at the Manhattan location is hit and miss. Some are helpful and resourceful. On the other hand a few new hires are immature and have a rude attitude and not helpful at all. The should not be working customer service. One new hire could use a service on her personality. Go to the Gretna location. Much more customer friendly and helpful.
They were really helpful.
Great prices and veterans discount
Above and beyond. Was sent to this Autozone on Manhattan Blvd. Harvey, LA from another one to potentially replace a bad battery under warranty; however someone at this Autozone double checked and showed the battery was actually good. They then went above and beyond to clean off the corrosion on and around the battery, checked the starter and then tighten the alternator connection - which seemed most likely why the car hadnt started before. So help!
Great customer service. He helped me to remove and install my tailgate lamps bombillas. I learned a new task today.
Never anyone at the front register
As I reflect on my day Friday November 13,2020... I thought about one moment of my day because it meant so much to me. Went to AutoZone in Harvey/Manhattan.. Needed a break light...Had no clue on how to install it.. Now keep in mind that I always liked the marrero store better because the employees were nicer.. However, because of a kind and very pleasant person at the Harvey Autozone named Antoinnette.. I will continue to go to this autozone especially because I live in Harvey.. Antoinette you really made my day!! You rock sweetheart!! Keep being who you are.. A blessing to me and I’m sure to many other customers.. Like I said.. the best customer service I have ever received at this Harvey autozone..
Great service
I stay in the Zone 👍🏾
Very helpful people, very informative, had the parts in stock for the most part. Good experience overall.
Went to get new battery for my car remote . Got exceptional service. Very professional and courtous gentleman . These are the real heros working through the pandemic .
Im not sure how the pre order works on line but I was not pleased with the service I received. A friend ordered a part for me on line an when I went to pick it up I was told I couldnt get it because I had to have the card present that the purchase was made with even though I had the conformation email etc.
Eric is an exemplary manager his work ethics are the best! If you need something for your car come to this store for great customer service.
Nice auto zone great staff
Superman Carlos made our day with installing our battery and had us on our way fast. Very professional. Everybody there was very nice !
When I tell you I come to this AutoZone regardless of what area in New Orleans or surrounding areas Im in I mean I come to this store out of all the AutoZones, simply because this place has great great great customer service they do not mind helping you giving you accurate information or advice if you are a rookie or a veteran! I mean even when its just one manager or both managers the teamwork that they have is great when one person go outside to help you the other person doesnt hold them back like I experienced in some other stores so is anyone reads this from corporate please give recognition to the store manager and one of the assistant managers they work like theyre both helpful regular store Clerks, meaning they both go out the way to help you without letting their title get in the way! I have a big big fan of customer service and if you are reading this and if youre looking for AutoZone or do spinach fan of other auto parts stores give them a try they have great knowledge. Dont take my word for it stop by and see for yourself!
Parts in system says store has it . but when they check not in stock . For more than one item.
Auto Zone was a wonderful experience for a single woman that needed help. My car battery was weak. The Associate put the machine on it and advised that my battery was not good. They put in my vehicle info, recommended the right battery and installed it for me!
This place is the best, smiling faces as soon as you walk through the door. The best help you will ever get.
This store needs employees that have knowledge on vehicles, and how to get people checked out and out the door. The ratchetness that is auto zone on Manhattan is so frustrating, I’ll drive further and go to orileys.
Always got what you need. Call ahead put it on hold pick it up that simple.
Really great people. Never hesitate to come out and take a look at my car to answer questions (e.g. when I want a second opinion outside the dealer)!
While looking for new wiper blades in the book a gentleman asked can i help you with something. I told him yr, make, and model he jumped on the cpu and pulled rite up. Thanks
Friendly and very helpful installing new battery. Always a great experience there
I love Auto Zone, very clean.Nice people working there .
Good service. If u have to order parts, it comes fast
The staff does their best to help you find parts and give explanations when you need it.
Great place. The people there are awesome.Its where i buy my parts!
They were very fast in the service was actually
Good customer service...
Staffing has changed and Autozone has taken notice of this location. The staff seems all new, better trained, and more polite.
If your in a hurry dont come here. But if you have patience the employees are really helpfull
Helpful staff
I would give this store ZERO STARS if that were an option. The staff acted as if they could care less about their customers. I stood at the counter in plain sight today waiting for one of the employees to at least acknowledge I was there. The employee looked at me and then went right back to stocking her shelf. Another employee was at the back of the front parts counter just chit chatting with someone on his cell phone. (did not seem store related at all.) Finally, another female employee came in from outside and totally ignored us as well. The one Bright Star of this store if there is one.. was an elderly gentleman who was busy at his counter on a phone call attempting to help the customer locate a part. Finally, after 12 minutes of 3 different (non busy) employees ignored us. WE left and went to OReillys on Lapalco and received EXCELLENT SERVICE. I should also add that the three customers in front of us DID EXACTLY THE SAME and were at OReillys receiving EXCELLENT service when I arrived there.....FORGET trying to be waited on here at this Store.... It is a WASTE of your TIME!!!!!!!!!
Great customer service, and employees with positive attitudes do attract more business.
It was very pleasant I got help when I need it they knew what they was talking about and got the job done good I love going to Auto Zone keep up the good work number one fan Anthony Clesi
The staff were professional & have great attitude
A great place with great employees, and they are very professional to help you out. Great work
I would give a 4 stars but it has been like three time that I call this autozone and they keep me on hold for to long
Auto Zone was the only local place that had this lawn mower repair kit with starter handle and proper rope
I get all my auto parts at Autozone. The staff is knowledgeable and the service is great.
The customer service agent behind the counter today was extremely helpful and had a very pleasant attitude.... thanks!
December 6 2017 it was raining an the temperature was 45 degrees outside around 4:30pm.my husband and I needed to get home in after work traffic. To our dismay, we noticed that the head light of the drivers sideWent out. We went to the nearest auto zone near us, located in 91 Westbank Expy Ste 100, Gretna, LA 70053, in the hopes that we would receive the same excellent service we are use to getting from where we live. The employee whom we had the misfortune to deal with , informs us that auto zone does not change head lights during the rain. So we decided to go to the auto zone on Manhattan, Harvey. What a huge difference. The policy says that some types of vehicles they will not change. In a few minutes Michael BeecherFrom store located on Manhattan, Harvey LAUnder the rain an only a lite sweater swapped out the bulb. An we were on our way home.Thank you for preforming your customer service skills with excellence, an in turn we were able to make it home safely. Autozone management corporate pay close attention to your personal and how they perform their job .Word of mouth is the worst advertisement.
Great experience kind helpful staff a quick checkout
Best auto part store in town every one is helpfull and they have the best parts for the right price
Awesome service
Very great stuff also helpful
Helpful, pleasant employees. They had my item in stock and even installed my air filter for me!
They act like they dont see you in this store . I was getting help from the only friendly person in there a lady . And we didnt know if a hose clip fit my car . So one of the other workers walked by so I asked them and he walked away. I think he may be a manager so the rest act like him .
They had all the parts I needed for the right price rtf
Thy service needs get better!
AUTOZONE IS MY FAVORITE PART STORE .
Staff couldnt be bothered to help
I went there today to get the stuff for my car. the service was horrible...they clown around in there too much this is my last time going there...
Certain plugins are very helpful know what theyre talking about and able to get the problem resolved
The only reason I’m giving a 3 Star is the lengthy wait time to check out or get help needed and the lack of items available in stock.
Friendly fast service!
Favorite place to get my oil and parts
Great attitude very helpful
Best parts and the best people
Efficient, fast and friendly... Thanks Damian for been so professional!
Clean, courteous, well stocked, helpfull staff
I like autozone...when Im in the zone..
Excellent customer service!
Very helpful and friendly
Some parts are reasonable
I work on cars .This is my second home
Went there for 7am like the open hours say and they never opened. Left after 10 minutes waiting in the cold.
Fast Quick Service
Just walked in there and one of the workers tall white dude just sat there he didnt even greet me when I came in the door just sat there and looked at me and then didnt ask if I needed help anything I had to literally wait until the dude came from the back to get assistance and I sat there for about a good 5 minutes he really needs to be fired
Employees are very helpful
Good auto parts store
Very helpful Autozone
Location is one of my go-to parts stores when I need help trouble shooting because the staff is so knowledgeable.
Employees are helpfull
Friendly and helpful.
Very helpful and detailed
Good serveces
It was awful the customer service & the lines!
Always Packed.
Good service
Warranty is good
Always excellent
Good place
Excellent service
Its auto zone.
Necessity
Its alright
Need to get more in the store
Helpful
Fast
Awesome
No good help
Close to my house