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WaterDog Pools
521 Maple Ave, Harvey, LA 70058, United States
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So
Review №1

Highly recommended! My above ground pool was at the point of no return (so I thought). Even through the busiest season with no service appointments available, Jessica still took the time out to give me the best advice possible on how to get my pool back up and running myself. She provided recommendations on reasonably priced products and step-by-step instructions. My pool was as good as new in just 3 days! This company genuinely cares about they work they do, not just for profit. If I ever need pool services in the future, they will be the first I call.

Ce
Review №2

The WaterDog Pools team is the best! They are so nice and helpful! We had a small issue with our pool, which they new how to fix right away and kept monitoring the problem (at no extra charge). They text me when they are on their way to our house to let me know before they arrive.Theyre all around great people and our pool is always clean and in good shape, thanks to them! My neighbors also use them and love them. I highly recommend WaterDog Pools! :))

Br
Review №3

Water Dog Pools is the best! They provide excellent service and are very friendly and responsive to any questions. They go above and beyond to take great care of our pool. As an added bonus, our dog loves them (only partially because they bring him treats)!

Av
Review №4

A responsive and passionate company run by dedicated people.

Le
Review №5

The best pool company you will every have

Da
Review №6

Jessica and Jon have been exceptional! I was attempting (never again) to maintain my own pool. I lost all chemical balance and it turned green. I tried to trouble shoot with no success. I called Water Dogs. Jessica and Jon came out same day, and within 24 hours my pool was crystal clear with no draining required. I was stunned. 3 months later, they text me while “on the way” and my service has been superb. They have to be best in New Orleans area. Highly recommend! You will be glad you make the call/switch pool service.David

St
Review №7

Great to work with- reliable, responsive to concerns, my pool looks Great!

Sh
Review №8

I’ve been meaning to write this review for a while. Jessica, Jonathan and their team have been servicing my pool every week for almost 2 years. They are fantastic! They’re friendly, reliable and very reasonable. I love that ever since I hired them, I don’t have to think about the pool at all. They have a key to the gate, show up weekly, and the pool is always clean. I completely trust them and had no worries when I left for the summer. They also love my dogs and I’m a huge fan of dog lovers. I initially called them because “dogs” was in the name, and I’m so glad I did. I researched a few other companies at the time and these guys were clearly the best choice. And not just because of the name. I highly recommend them! Thank you for being so great!

Se
Review №9

Dont go anywhere else to have your pool serviced!!! Jon and Jessica are continually there for anything I may need, even when Im being high maintenance..lol!!! Plus they love dogs!!!

Ry
Review №10

We used their service for about three months. Our biggest issue is that they would come out only on Tuesday when we only utilize the pool on the weekend and holidays. By the time I would get in the pool on Friday, I would have to spend the first 20-30 minutes cleaning out the debris myself and sometimes even brush or vacuum the pool. We asked them to start coming out later in the week on Thursday if possible, and they were unable to accommodate us and explained that they could only come on Tuesday. We asked if they would be able to change it in the future if a slot opened up and we were told that Tuesday is the only time that our pool guy is available in our area. If we swam on Sunday or a Holiday Monday, by that Tuesday, the pool was already cleaned by me, and all they had to do was check the chemicals and add if necessary. The guy even mentioned how clean the pool was one time when he came out and my wife mentioned that it was because we swam the day before and I had cleaned it. Due to this, whenever I got in the pool on a Sunday or a Monday, we asked that they not come back until either Thursday or the following Tuesday as I had already cleaned the pool and did not want to pay $30 just to have them check the chemicals. When they came out after skipping a week, I was told that the pool now had Green Algae and it would cost $75 to get rid of it, and they would have to come out weekly (only on Tuesday) in order to prevent it from happening again. At this point it dawned on me that I was merely paying them to check and add chemicals to the pool and I was doing most of the heavy lifting myself. I asked again if they could start coming out on Thursday so we would not have these issues, and I was told that another company may be a better fit for us. Other than that, they are very reasonably priced, very polite, and easy to get in touch with. I wish they could have been more accommodating, as they provide a great service.

Li
Review №11

We are new 1st time pool owners and we have an above ground pool! Even so Jessica took the time to explain and recommend amazing things to get us on the right track! Always willing to help and offer suggestions, even called to check to see how we were doing and if the pool cleared up! The help Jessica gave got our pool back in tip top shape! If I had an in ground pool that need maintenance and care I know who I would call WATERDOGS!!!! Thanks for all your help Jess your the BEST!!!!!

ch
Review №12

They are the best! This is my 1st home w/a pool. Jessica came thru 4me when my pool was in really bad shape. Theyve been personable, knowledgeable, trustworthy & responsive. She takes time 2answer questions and makes great recommendations. Shes been on point with everything. I recommend them highly. If ur looking 4a team 2take care of ur pool, dont hesitate. U wont be disappointed!

Ta
Review №13

Have taken care of my pool for over a year. Reliable and dependable and willing to answer any questions. My pool is pristine and beautiful with their expertise. Nothing but good things to say 😁

Be
Review №14

Three months ago I purchased a home with a pool so I am new to pool ownership. After a month of fits and starts (more fits) with another company, a friend of a friend recommended Waterdog Pools. Thank goodness! They are truly amazing, helpful and trustworthy. Immediately they noted a broken plumbing issue that was missed in the inspection but said it wasn’t an urgent fix - when it became urgent a month or so later they fixed it immediately at a very reasonable price.They come weekly as they said, the pool always looks more fabulous when they’re done and couldn’t be more helpful. When it was discovered the pool may have a leak (as it turned green and was immediately remedied by Waterdogs) they knew who to refer me to and even once the leak was discovered found a company to fix it for me since it wasn’t in their wheelhouse.I trust them and could not recommend them more!

Ke
Review №15

No need to look any further, If you’re looking for pool cleaning service this is it, they are reliable, trustworthy, dependent, and fair. Jon and Jess will get your pool looking good in no time! Will not go anywhere else, very satisfied!

Ga
Review №16

Great team! Good price! Very happy that I found them. Highly recommend giving them a call.

Ji
Review №17

WaterDog Pools has taken amazing care of our pool. They are knowledgeable, professional, reliable and rates are reasonable. As new homeowners, Jessica has helped us understand pool ownership and she always makes sure our pool looks beautiful. She has even come to maintain the pool on non-scheduled days if we have an issue. She and her company are truly awesome. Thank you WaterDog Pools!

Bi
Review №18

I am very happy with WaterDog. They are easy to get ahold of, and always respond quickly. They replaced my filter and did a first rate job. I’m glad I’ve finally found my pool people!

Sh
Review №19

If you need pool service or repairs, definitely call Waterdog pools. I am not a regular customer, but I called Jessica in the morning about a broken pump/motor that I needed fixed right away. She was at my house the same afternoon and completely fixed the problem. Her promptness, service and professionalism were all extraordinary. If I have any other issues with my pool I now know who to call. Thank you Jessica!!!

Wh
Review №20

Dealing with other pool companies since having a inground pool has been nothing but a nightmare. I was overcharged, charged for things I didn’t need, was told that my pool needed a complete overhaul, etc. I couldn’t believe the charges. I have a very small inground pool. I was in disbelief at the charges. In addition, by time the weekend would come, I could not even enjoy for a day! My pool looked horrible after they left within two days! If I had a problem or a question (which was rare), I could never get a phone call back.If your pool is serviced by a company, you know that most of the time your pool is serviced during the week, not at the end of the week, as Friday’s are the first to be scheduled out by existing customers. This is by no means a pool company’s fault, it is a schedule that is adhered to and made up of existing clientele. A pool no matter what day it is serviced should look good until the following week.My experience with owning a pool was a nightmare, until Water Dogs! They know what they are doing! For real! Their pricing is consistent, I am not overcharged and if something needed to be fixed, they told the truth and did it correct, the first time!!! They take pride in what they do. And yes, they answer my phone calls!!!! True customer service. Water Dogs is a small, personal company. So care is taken by the owners, not by employees running in and out in a rush. They treat my pool as if it were their own, I know, I have cameras! You cannot find another company like this. Trust me, I am almost three years into this and they have been a true blessing. By time the weekend comes my pool is still in pristine condition. It operates effortlessly. They are kind, patient and professionals. Personal attention at its best. Look no further, they are it!

Em
Review №21

Great company!! They take great care of our pool, love our dog and are quick to respond to any questions or concerns I may have! Highly recommend.

to
Review №22

These guys are awesome! Super responsive helpful and always on time! We highly recommend them!

Wh
Review №23

Dealing with other pool companies since having a inground pool has been nothing but a nightmare. I was overcharged, charged for things I didn’t need, was told that my pool needed a complete overhaul, etc. I couldn’t believe the charges. I have a very small inground pool. I was in disbelief at the charges. In addition, by time the weekend would come, I could not even enjoy for a day! My pool looked horrible after they left within two days! If I had a problem or a question (which was rare), I could never get a phone call back.If your pool is serviced by a company, you know that most of the time your pool is serviced during the week, not at the end of the week, as Friday’s are the first to be scheduled out by existing customers. This is by no means a pool company’s fault, it is a schedule that is adhered to and made up of existing clientele. A pool no matter what day it is serviced should look good until the following week.My experience with owning a pool was a nightmare, until Water Dogs! They know what they are doing! For real! Their pricing is consistent, I am not overcharged and if something needed to be fixed, they told the truth and did it correct, the first time!!! They take pride in what they do. And yes, they answer my phone calls!!!! True customer service. Water Dogs is a small, personal company. So care is taken by the owners, not by employees running in and out in a rush. They treat my pool as if it were their own, I know, I have cameras! You cannot find another company like this. Trust me, I am almost three years into this and they have been a true blessing. By time the weekend comes my pool is still in pristine condition. It operates effortlessly. They are kind, patient and professionals. Personal attention at its best. Look no further, they are it!

Jo
Review №24

Excellent pool service by reliable people. Jessica and Jonathan do a great job! I highly recommend them.

Br
Review №25

Super easy team to work with. Very timely. We had a challenge with our Polaris unit and they immediately took care of the issue. Thanks Team!

el
Review №26

I would gladly recommend WaterDog Pools. They solved our pool problems and have maintained a perfect pool since then. Jessica is friendly and helpful, prompt and courteous. Additionally, our pool has never looked better!

Mi
Review №27

We have been using the services of WaterDog Pools for nearly two years. Both Jonathan and Jessica are so helpful and do a great job with keeping up (clean) my pool. They come every week. Glad I found them. I would recommend them to others. Very reasonably priced.

Av
Review №28

Great company- always there to answer questions and VERY easy to reach. We would recommend to anyone. Our pool always looks its best!

Ma
Review №29

Great company to work with! They have been servicing my pool for over a year now and I am very satisfied. Jessica is very friendly and very responsive, whenever I need help, she usually comes over as quick as possible. Their service is professional and high quality!

Th
Review №30

It is my pleasure to recommend Water Dog Pool and Spa Services. Jonathan and Jessica truly know pool care and pool equipment repair and maintenance. They are professional with a great price point. Their service is complete and makes owning a pool effortless...Tommy

To
Review №31

Jessica was kind enough to help me over the phone to get my pool running and looking amazing again. She‘s incredibly knowledgable and honest, as she could have charged me quite a lot to fix it herself, but instead just walked me through it. Thank you so much!

Na
Review №32

Reliable, fairly priced, and trustworthy. Highly recommend.

Me
Review №33

They provide the best service. Always on time, servicing the pool in best way, very friendly and lovely couple to work with. I highly recommend them.

MB
Review №34

Shows up reliably, is knowledgeable and always seems to have the right spare part or supplies that are needed to keep pool service hassle free and doesn’t mark up on top of typical retail costs.

Ja
Review №35

Did not respond!

Mi
Review №36

They really go above and beyond to make sure your pool looks great!

Ge
Review №37

They do not just come, clean and leave, they explain, they guide and they advise! Thanks guys!

La
Review №38

They have done a super job on my pool for the past several months when I changed from a large Pool Company (Pelican) to Waterdog. I am so glad I did!! They are more professional, do a much, much better job and they are less expensive, Not to forget, they are more dependable, way better communicators and all you have to do is tell them one time what you want and they will do as you asked. If you had nightmares like I did, make the switch yourself. You won.t be sorry.

Se
Review №39

Fantastic company! They have kept our pool clean, clear and swimmable all year round. I highly recommend!

Ti
Review №40

Jessica and Jonathan of WaterDog Pools are amazing. They do a great job every time, and their customer service is outstanding. Here’s a SMALL example of how great they are.....recently my pool was about to overflow during consecutive days of heavy rain. I called Jessica on her cell, and she picked up right away. Although it was the end of the day and it was still raining, she came over anyway to help. She spent 45 mins in the pouring rain draining my pool from the filter (old pool and no better option), waited for it to be done, and even helped tape over threads for a few better seal points while she waited, all while helping me better understand my system. Can’t thank them enough for the work they do and for their friendliness and responsiveness.

St
Review №41

Fast service. Very polite. Even gave my dogs treats!

Li
Review №42

WaterDog Pools did an excellent job on restoring my pool to its previous state after a busy winter of serious neglect/algae growth. They are reliable, friendly, and effective.

Be
Review №43

Great service. Dependable and the pool has never looked better!

Ka
Review №44

Excellent company! Keeps my pool crystal clear, and they are so easy to work with.

Gr
Review №45

Great service was givin answers to questions normally would have been charged a service for. Will deffinately use Water Dog Pools for any service my pool may need.

Ni
Review №46

Water dogs is constant, and communicates well.

Gr
Review №47

Ive used numerous (3) competing pool services prior to find sing Waterdogs...None hold a candle to Jessica and Johnathan. Their professionalism, timeliness, and customer centric attitudes relieved the stress of owning a pool. They are truly full service- i used them for both weekly service and replacement of my filter and pump. Dont waste your time with other services in NOLA.

Ja
Review №48

Our pool is georgeous thank to Jessica!! She is amazing!!

Jo
Review №49

Absolutely the best company you can hire for pool care.

Ja
Review №50

Great service! very nice people!!

Am
Review №51

Fantastic service, very reliable and responsive

ge
Review №52

Wonderful company! Great job!

J
Review №53

Great service and wondeful people

Information
100 Photos
53 Comments
4.9 Rating
  • Address:521 Maple Ave, Harvey, LA 70058, United States
  • Site:http://waterdogpools.com/
  • Phone:+1 504-756-6360
Categories
  • Pool cleaning service
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–8pm
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