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Public Storage
1850 Lapalco Blvd, Harvey, LA 70058, United States
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Comments
Ki
Review №1

Treniece was very helpful during this difficult time. She was professional and provided excellent customer service.

Al
Review №2

Treniece have great customer service ever time I come to pay my bill.She always have answers to all of my questions. If you looking for a storage facility this is the place to be!!! One of the best so far! I highly recommend coming here.

Ca
Review №3

Treniece/Dashauna. They are a great help. Treniece answer all my questions. Great employee. If you’re looking for a storage unit, visit the lapalco location. Thanks

Ke
Review №4

The experience great 👍🏿👍🏿

Ru
Review №5

I came in and Trenice help me out as soon as I pulled up, answered all my question and got the most out of experience should have came here 1St before life storage

Fr
Review №6

Ms. Chambers was very helpful. She helped me get the right size locker that I needed. Thought I needed a bigger unit and she advised me how to pack the unit and she ended up saving me money. Thanks again! I was very pleased.

Ad
Review №7

Always a pleasure with management

Ke
Review №8

My 3rd time renting with public storage and its always a great experience, The Manager Treniec is extremely nice

Hu
Review №9

It’s was a great experience trenice did a wonderful job

Me
Review №10

🙂 job well done awesome service.

Lu
Review №11

Great service from the manager

Mu
Review №12

Was very helpful and nice

Ta
Review №13

Ms. Treniece was awesome. Went in to get boxes and as always she’s a pleasure and always helpful.

Mi
Review №14

This place is amazing! The staff goes out their way to make sure everything runs smoothly.

On
Review №15

Treniece is very helpful and very nice also a huge help with my rates

Ka
Review №16

Called to reserve first month for $1. Said after fees it was going to be $25. Reserved. Loaded up our furniture and when we got there, was informed it was going to be $65! Lies. I specifically asked for a final price on the phone including all fees. Went elsewhere on premise that they lied to me. Hate to know how much a month costs without the $1 deal.

Sh
Review №17

Melissa and Treniece have such great customer service!!!! Soon as you walk in the door you are greeted with smiles and wonderful attitudes!!! Thank yall for being polite because the one I went to a few ago was horrible!!!!

J
Review №18

This is a very nice facility, very nice manager

Jo
Review №19

I was at the Lapalco location yesterday and I feel compelled to say how professional Miss Darrenique is. She is a young dedicated employee who seems to like her job and on many occasions I have seen her cleaning in the aisles of the storage facility and cleaning out in the parking area as well as the front office. She greets people with a positive attitude and is knowledgeable about the facility. I’m a business owner and I was impressed by her ability and willingness to do the many tasks I saw her doing.

Ok
Review №20

My visit to public storage was very pleasant the ladies helped me with getting the right space to accommodate my things and pack the right way they sell every packing supply you will ever need to protect your items... Thanks Again Ladies

Ph
Review №21

Every visit that I have made to the Public Storage facility on Lapalco in Harvey has been very nice. The customer service that I receive from the young lady Darrenique is always friendly and she is very knowledgeable about everything that I ask her. I especially appreciate the fact that she remembered my name. It is always a pleasure to visit your facility when she is there.

ke
Review №22

Great place love the way the property is managed.They had the answers to all of my questions. If you looking for a storage facility this is the place to be!

th
Review №23

As a valued customer, Ms Trenice is always the go to lady she will help you with any problems or issues You may be experiencing she will help with anything thats within her control, if she cant help you she will get to the bottom of it... Awesome customer service

Co
Review №24

Melissa was very helpful and informative to family visiting your storage place. Excellent customer service, thanks!

Mi
Review №25

Treniece was very helpful

Ca
Review №26

I wanted to let Public Storage know that Treniece has been a wonderful help when it came down to mine and my wifes storage needs. She recommended the right space, very professional and knowledgeable and a pleasure dealing with. My experience renter in the storage world was an exceptional one especially since I really didnt know most of the details she gave to us. Very grateful she is our prop. manager. Thank u so much T, you have our Customer satisfaction!

Ra
Review №27

Nice place very nice staff convenient location

aa
Review №28

My experience at public storage was great! Latecia(excuse spelling) was a great help and very friendly. Will most definitely be getting stay here. I totally recommend.

Me
Review №29

Customer service is amazing! The place is clean. And i never have a problem with my unit.

Fj
Review №30

This location has clean climate controlled units, all units are ground level at this location, the facility is well kept … Great customer service ! Ms. Treniece is a great asset to the company

Be
Review №31

Went in property to buy boxes. Wasnt sure what I wanted, the young lady and gentleman that was there was very helpful. The young lady helped me get everything I needed. We shared stories of our childhood while we were picking out boxes. She understood how important my valuable crystals were to me and told me how to pack them to protect them. Tamika was very polite and like a breath of fresh air. She helped me put my boxes in the car and everything. Went in for boxes and left out not only with boxes but felt like I made a new friend.

De
Review №32

Melissa was very nice and helped me with a storage fast.

Do
Review №33

Treniece and her staff have been extremely helpful with my storage unit needs. Highly recommend.

Wh
Review №34

Great place great staff

Da
Review №35

Treniece was awesome. Very helpful. And worked with us all the way. She has a smile that made moving furniture for a couple hours just a little easier. 🙂

Be
Review №36

Treniece was very professional and courteous..I would recommend her and her property to anyone who needs storage !!!

Ca
Review №37

Always great customer service

Jo
Review №38

The ladies at Lapalco were very polite and helpful. I received great customer service. Told them I was going out of town for a while and they set me up for auto pay so I would have no worries. Great company, I highly recommend!

Da
Review №39

Trenice was a great help making my move in as smooth as possible. She has great customer service. I would recommend this public storage to anyone

Au
Review №40

Excellent customer service provided by Darrenique, very friendly and knowledgeable always prepared and ready to serve the customer. Very knowledgeable about various services that I inquired about.

Ik
Review №41

Treniece was very helpful and professional. She made sure all my questions was answered. She have the best customer service I have experienced in a while. I highly recommend this facility to all my friends and family.

Wa
Review №42

Treniece and Melissa is very professional nad helpful

Tr
Review №43

Tamika was Great ! Shes very knowledgeable, explained to me everything about storing, along with packing and the supplies I would to make my move a easy transition.. I highly recommend this location. 😁

Ni
Review №44

The staff is inviting always happy to see customers and always willing to help. This is my second time having a storage with this facility and they will always be my first choice if I need ever move. The facility is clean, well lit at night, has very convenient hours of operation and grants such security to where what I have housed is secure. Best storage place on the westbank by far.

Ga
Review №45

Ms Treniece and Melissa helped me today. I asked her how long had she been with the company and she said, since August. I tell u the truth for only 5 months she was knowledgeable in every aspect of of her job, and very professional. 10 stars for her

ly
Review №46

The Manager was very nice and polite she was so very knowledgeable about the products and offered several other methods of boxing my valuables, I will definitely be back.

Vo
Review №47

Treniece was awesome. Lovely personality. Very knowledgeable information I needed to secure my items. Handled everything in a timely matter.

Ce
Review №48

This was the WORST experience I have had with a storage facility. I moved in about a year ago. In January they jacked up the price by $10/month without notifying me. Then I went to check on my stuff and noticed my unit leaked from the rain and ruined my medical books, clothes, and camping supplies. They were getting moldy so I took pictures and threw them out so the mold and mildew smell wouldnt spread. Not to mention there were roaches everywhere (I know it can be difficult to get rid of those creatures down here in the deep south but still!). When I tried to file a claim I was told that I wouldnt get any money because I hadnt shown my damaged items to the property manager... So even though they acknowledged there was a leak and I had pictures of my damaged items ($700 tent, $100 sleeping bag, clothes, and medical books and notes, etc.).. I couldnt get reimbursed at all. Not even one month free for the damages! The property manager then told me that the leak had been fixed but when I went back while it was raining.. there was still water flowing in from the wall! I am so disappointed. I pay $100/ month for most of my stuff to get damaged? ABSOLUTELY RIDICULOUS. DO NOT trust them with anything valuable or sentimental!

Ja
Review №49

Great service! Fast and friendly. Very professional and courteous.

ta
Review №50

The service I received from Treniece was great she helped me tremendously with my move, and recommendations thank you for your hard work and service, great customer service

Ke
Review №51

Great experience. Love the employee!

Ro
Review №52

Melissa was great !! I really appreciated her professionalism and friendliness..

Ro
Review №53

I received wonderful service from Trenice! She was awesome and very sweet! Got my things in right away!

Te
Review №54

Ms. Treniece is very helpful everytime I come to the storage. Great and excellent customer service. She very patience and kind. Highly recommended this location to anyone looking for storage.

Sh
Review №55

Gate is open 75% of the time. Had my lock popped off my unit. Said it was done by a customer on accident. So much stuff, I cant tell if anything is missing. Had to inform office about leaves covering the drains so water could go down. If it didnt cost me to move my stuff, I would. I dont feel my things are safe. Paying $138 per month and I feel like I have to check often to make sure everything is still there. The upkeep is horrible. Place looks abandoned.Today is 11-11-17. Gate is still broken. When someone breaks into our units, I have more than enough evidence to show that I have been complaining about this gate. And I dont want insurance. I want everything in my unit replaced as I have photos of the contents as well. Paying $138 per month and my stuff is not secure. Whats the point! I can buy a shed and put it in my backyard and save a lot of money.

Da
Review №56

Trenece is a wonderful help! She answered every question I had. Great service and a fantastic help

Ca
Review №57

Always a pleasure when I come in and pay my bill. Theyre always helpful! Would definitely recommend.

Si
Review №58

Excellent service, showing of the unit was nice, quick, and clean. I’m happy with my visit and my unit

He
Review №59

Treniece and Darrenique was very professional and polite helped me with all my storage needs and how to protect my items very clean facility as well...

Ma
Review №60

Treniece and Melissa great asset to the company

Je
Review №61

Nice facility

Re
Review №62

Thanks Treniece and Melissa for the great help

Da
Review №63

Great place to store your items. Manger was very nice and helpful.

Ke
Review №64

Thank you Melissa for the exceptional service and for being able to answer all my questions!! You rock!

Am
Review №65

The facility was very nice and clean. I highly recommend this facility to everyone the prices are very affordable. Treniece was very helpful with excellent customer service.

A
Review №66

Tamika very proffesional. I didnt lease a unit however I did purchase quite a few boxes and other essentials to help me transition in my moved. Her suggestive selling skills are phenomenal, I wish I had her working with my company!!!!!

As
Review №67

Trenice was awesome!!! Great customer service she explained everything from locks to insurance the property was very clean. If your looking for a place to store your stuff hit Mrs. Treniece up👍🏽👍🏽👍🏽

BA
Review №68

The staff was very nice and courteous and offered a few items to assure my property was safe in a storage unit

Mi
Review №69

My experience is always a pleasure with both the ladies

Me
Review №70

Treniece was a great help and very friendly, I highly recommend this location

Am
Review №71

Ms. Treniece was very helpful, she showed me the perfect unit at the perfect price and supplies to complete my move...

Ni
Review №72

Asriel has great customer service,he was very patient and helpful he also was very knowledgeable...great asset to the company😍

Is
Review №73

Robin and Tamika was very helpful and very friendly. These two ladies were a pleasure to do business with. Property was very clean. Would definitely recommend.

Ke
Review №74

The lady Melissa is very helpful

ov
Review №75

Found a rat and roaches in my storage

de
Review №76

Treniece and Tamika gave very good customer service. Very friendly and helpful. Highly recommend!

Kr
Review №77

Treniece was great! She was very helpful and professional. Highly recommend!

Ti
Review №78

Great customer service, would definitely continue doing business in further.

Ch
Review №79

Great Place great People

Ro
Review №80

Very clean store. Darrenique was so sweet, knowledgeable and helpful. A pleasure to deal with.

Ja
Review №81

The customer service was good very good storage facility and Darrenique was very helpful

Ro
Review №82

I spoke with a worker named Treneice Chambers, she was very helpful and attentive. She answered all of the question I asked, she wasnt rude or pushy, I would highly recommend her to anyone I know looking for a storage space.

Fr
Review №83

If anyone need a storage see Treniece shes very knowledgeable and can help with all your concerns pertaining to storages and tell whats best for you, I highly recommend her

Mi
Review №84

Great service and very clean. I would def. Rent from here .

Sp
Review №85

Treniece at this location was very professional very pleasant and provided great customer service

Ke
Review №86

The ladies at this location is so awesome

Dw
Review №87

Treniece helped me with finding the right unit to store my personal items, She was a great help

Br
Review №88

Treniece was an enormous help and by far some of the best customer service I have received!

Ha
Review №89

Treniece and Tamika are very helpful in assisting me with all my storage needs... theyre great ladies

Ad
Review №90

Great customer service 👍 will be back

Ja
Review №91

Great service everyone is so nice and friendly

ni
Review №92

Melissa and Trenice was a great help

Jo
Review №93

I visited this public storage and received the best service from Treniece and Tamika, They were Fantastic offered me everything they thought I would need to make my move and how to go about everything, considering this is my first time moving. I highly recommend this public storage

Ca
Review №94

Treniece had was awesome great customer service and very patient... She had no problem showing me different spaces to fit my needs. I would recommend this location anytime very clean. Thanks a Millon Treniece you rock!!!

Le
Review №95

Treniece was a huge help she showed me several units and gave me the perfect unit that fit exactly what I needed

Bi
Review №96

Great job!

La
Review №97

Great customer service. The ladies at front desk were awesome. Thanks for your help Kristy and Tameka!!!!

Ca
Review №98

Tamkka was very nice, she gave great customer service! Property was very clean! Easy move in. Thanks.

yv
Review №99

Darrenique & Treniece was very helpful. Great employees!!!

Ja
Review №100

The service I received from Kristi and Treniece was great, they assisted me with everything down to protecting my furniture, my items came out the same way I put them in the unit

Information
17 Photos
100 Comments
4.9 Rating
  • Address:1850 Lapalco Blvd, Harvey, LA 70058, United States
  • Site:https://www.publicstorage.com/self-storage-la-harvey/940?pid=pslocalsearch
  • Phone:+1 504-302-3941
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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