I recently switched Dealerships to Superior Honda and I have not regretted it since.. My new Service Adviser Erica is the best Shes always happy courteous, eager to please she gets me in and out.. They truly are giving superior service... Only one thing, I can say is it can be a bit difficult to get through to service by phone... Otherwise Salesman Tommy D. and Service Adviser Erica males it a pleasurable experience...

Excellent Customer Service!! Bryon Nardozzi went above and beyond customer care. Any questions I had regarding the vehicle he answered them with a picture of proof of the information . He sent made sure the vehicle was in stock and made sure to have the keys with him. Was very knowledgeable, he answered all of my questions, and was incredibly patient. Any problem that I came upon, he had a solution, making the accounting process super smooth and easy. He even helped me out by dropping of the car at my home so I would not have to drive back to pick the vehicle up. He took the extra time to make sure I was taken care of as a customer. Recommended him to all of my friends and family!

My go-to dealer since 1984. Always great service. Always. I have recommended this place to folks since they were on Wright Ave in Gretna. You wont go wrong bringing your vehicle here or buying here.

My experience was awesome. The salesman really worked well with me and gave me a great deal. I would recommend my family and friends to Superior Honda.

Superior Honda lies about maintenance work says your car is leaking and theres no indication that your car has leaked since the moment you paid for it. I dont know whats going on at superior Honda but theyre ripping people off!!!

Took my car in for a repair. The service was quick, everyone was nice and friendly. The price was lower than expected.

Sam isnt aggressive at all. He gives you information, lets it percolate, and doesnt try to take advantage of you. My family has bought two cars from him and both times it was an absolutely lovely experience!!

Good reliable service. Waited too long to get my Honda back.

Very friendly and helpful staff...they will explain what theyre going to do and what was done thoroughly.

I have and will continue to bring my car to get serviced at Superior Honda not just because the service is ALWAYS A-1, but also because the personnel are personable and management is absolutely amazing. Attentive, thorough, and professional, Superior Honda’s service department is buoyed with Mr. Smith at the helm. The waiting area is spacious, clean, and well equipped, even maintaining social distance requirements during this pandemic.I cannot recommend this Service Department enough! I’d give ten stars if possible!

Service department is quick and explains everything to you

Good service so far in decent time.

Hi I only rated this location 5 stars so someone can see it. Whoever picks up the phone when you first call (receptionist) is very ignorant and if she doesn’t like her job she needs to keep her behind at home. I’m pretty sure they’re other people who would love the opportunity to work during these hard times.

Best Honda dealership and service in the Greater New Orleans area! Always great service!

Very friendly staff and service department they get you in and out quickly!!!

First time buying a new car and I feel extremely lucky to have sales man Tony Hoang helping me. I had a lot of anxiety about buying a new car plus putting down deposits. But Tony Hoang had made the entire process a breeze while answering all of my questions and keeping everything transparent. I had called 50 different dealership prior to contact superior Honda, and Tony Hoang is the most friendly and helpful salesman I have encountered. He even spent two hours making sure I can drive a manual car safely on the day I went in to pick up my new car. Buying a car is a big decision and it could be stressful, and I strongly recommend Tony Hoang and superior Honda for a pleasant experience.

Great experience purchasing my first vehicle. Our salesmen Larry was very friendly, approachable, and down to earth. Lex in finance was also a pleasure to work with. Hope to continue having a good relationship with this dealership for all my maintenance needs.

Thieves! Oh yeah and liars. Saying there is a problem when there isnt, and trying to charge you an arm and leg.

Excellent service and trustworthy people

I read a review from someone else and thought the receptionist couldnt be that bad. She is far and beyond the worst person who I have ever heard answer the phone especially at a dealership. I cant imagine how much business they lose because of that mouth.

THEY STOLE FROM ME.I’ve just recently purchased a car and everything was going “smoothly” at the beginning although I did spend an entire day finalizing my deal, I was content with the service. The problem happens afterwards, I took my chosen vehicle on a test drive as I then decided on purchasing it and so it was taken to the back to “clean and fuel up” immediately at the office I realized I had left my prescription glasses in the car, as I know I could’ve gone to get them, I had a lot of paperwork to fill, so me and my salesman Bobby both agreed I’d go for them later. (That was the car I was going to buy & only they had access to it now). After closing off the deal and getting my keys given to me and ready to leave, I right away couldn’t find my glasses, I went straight to Bobby who also attempted to help me look for my glasses inside the office areas to make “sure I hadn’t left them somewhere else mistakenly”which I knew wasn’t where I had left them and by the time this happens the maintenance person who cleaned the car had already gone home. We looked everywhere and nothing was found. I agreed to come back the next day, staying in contact with Bobby who didn’t have any luck finding them. My glasses went missing between a specific amount of time, who had access to the car in which my glasses were last seen were only certain individuals, after Bobby just was completely unable to take a resolving approach towards the situation & just referred me to sales manager Lex, who full outwardly turned things on me and blame me for my glasses getting stolen and quoting something around the lines of “we didn’t leave the glasses there” and when asked if he simply wasn’t going to do anything he just replied “yeah” . It’s been a week, my glasses aren’t gonna turn up and they weren’t given to me for free. The incompetence is appalling & disrespectful.

Amazingly smooth!. After all of my other dealership experiences, I came to Superior and met with Jonathan. He listened to me and delivered. Never pressured me and treated me with respect. I highly recommend asking for Jonathan.

Really can’t say enough amazing things about the service people at this dealership. They have consistently restored my faith in the Honda brand. I honestly dont feel like Hondas are made the way they used to make them. 89 Accord and 98 CR-V are my favorite. That’s just how it is. Sadly I do not own either anymore. My first new car has given me a lot of trouble and these guys help me get it on track. Grateful.

Don’t deal with Jerry Sumera, salesman at superior Honda, I had a a mechanic look at a used car before I bought it and found a list of things wrong with it, I showed it to Jerry and he told me the dealership would take care of the issues before I bought it, including a bad hub bearing and tie rod. He lied to my face several times, nothing was fixed when I picked it up, I drove 6 hours home even stopped and texted him on the way because it was shaking so bad, and he lied to me again. The dealership was supposed to pay me for part of what the repairs cost but so far haven’t gotten the check.

This company has been around for years and have great prices.

I usually dont complain but this time I had to wait to get a tire changed. St least 5 cars that came after me left before me. Ive been here several times for the same reason. I sure hope next time they have my information on file. This was a hardship due to the fact I had to make other arrangements to get my parents to the dr. Other then that all was good.

Easy as can be. And out of there quick in a 2017 Honda civic they provided as a rental.

Thank you to Mr .Herman for helping Me with my Acura MDX . Excellent job . Place I trusted.

I always get my car serviced here the staff is amazing, but Herman is the best he get the job done he is very knowledgeable I have no complaints I highly recommend going here great service all the time if i could rate 10 stars I would

Very consistent at providing great service.

Great place to buy a car. They werent pushy and they are very fair

Didnt purchase my Honda here but they did a fantastic job at helping me with warranty issues and I was thrilled to get my car back promptly with my new A/C.

Decent selection of new and used cars and very friendly salespeople. Despite the premises being several decades old it is well maintained and indecent condition. I would recommend going here if youre buying a Honda.

Good service and fast.

Had some issues with service. Won’t be returning.

Review for service department: terrible at communicating with customers. Every time they said theyd call me back to let me know something whether it was the specific problem with my car and/or when a part came in to bring my vehicle for repair, never received a call. Instead, I had to call them multiple times to check on status.

These folks are very professional and courteous. I never enjoy the car buying process, but they make it much easier to digest. I worked with Damian and she was very patient, answering all my questions. The price for my 2019 Honda Fit was the best within 200 miles by quite a bit. End to end the best car buying experience Ive had. The only minor thing I can say to keep it from a 5 star was the wait. I dont think it was unusually long but it was an hour wait after I agreed to move forward with acquiring the car.

Great service and financing

Excellent customer service. Very satisfied.

I went to possibly get a Honda Odyssey. The guy that helped me, Ryan, was very straight forward about how much it would all cost and very informative. I didn’t get the vehicle because it would be over my budget, but he didn’t bs me at all. I really loved experiencing an honest salesman that wasn’t pushy and lying to me! I would recommend this dealership!

This review specifically is in regards to my interaction with Anthony in the service department. I havent decided if Im going to use them for the actual repair.Anthony was polite and courteous. He clearly explained my circumstances and my options. It was a refreshing experience not dealing with a high pressure hard sell. I will more than likely use them for the repair.

I have gotten to know most people there and are trustworthy.

Remarkably poor customer service. Went in with the intention of test driving a Honda HR-V EX and in addition to Jim not being able to find the model I wanted, he also tried encouraging me to test drive another model. So were outside in the lot and hes unable to find the vehicle I ask for and takes me back inside to switch out the keys to grab the ones for the vehicle he decided to show me. He then came back explaining that I couldnt test drive anything because it was a busy time for him... to which I responded gesturing to the EMPTY showroom. He decided not to allow me to test drive a vehicle, despite there not being a single other customer in the show room. Frankly, Im glad things played out in this way. I will absolutely not be purchasing from them in the future and will be sure to recount this exchange with anyone I know that is looking to purchase from them in the future. So ridiculous. Dont bother with this location, you can do better. A car is a huge purchase, dont let someone like this rush you through it or turn you away as if you (and your money/ their sale) is not a priority.

Our salesmen were the best!

Today I have gone from feeling like I was a valued customer at Superior Honda to just a number. I purchased a brand new CRV just over two weeks ago. At day 6, the car left me stranded for hours while I waited for a tow. The following day, it was discovered that the brand new car had to have the ignition coil and fuel injectors replaced. On day 15 I noticed a noise when I was turning. Once again brought it back and the car had a broken strut and bad bearings. I expressed that I didn’t trust or feel safe in the car and that I felt they should put me in a different one. Yesterday, I was given the option to go into a different car but as a trade in where I would lose money and my note would increase. I didn’t haggle prices when I purchased. I am the epitome of a salesman’s dream. I refuse to go back into a car that has major parts breaking on it in two weeks of purchase. You’re missing the ball with this one, Superior. I am extremely disappointed.

I had my wifes crv and my Honda fit serviced and detailed one week. They were very poor at communicating. They were slow with service, and they did a poor job with the detailing on one of my cars.

I absolutely had a great experience at this dealership. The sales person I worked with was Sam. He was absolutely amazing. My favorite thing about this dealership is they are not pushy. They give you the information and let you have private time to think it over. If you don’t decide to buy the car that day, they are very respectful. Another highlight is they are very upfront with their inventory and pricing.

I visited other dealerships in the New Orleans and Baton Rouge area who told me I had no equity on my lease turn-in (only 33k miles in 4 years). Damian was able to get me $1,500 in equity which was enough to cover the down payment for my new lease. The process was easy and simple and I couldn’t have been more satisfied.

Superior Honda is fantastic. All employees are personable, and take the time to get to know me. Are also very knowledgeable about parts and functions of my vehicle, never giving bad or false advice. I know I can trust these guys -- great service too, always greeting me, with tablet in hand, as I drive into the service area. Work on my vehicle is done quickly and correctly. Thanks to DJ, Dexter, Anthony, and everyone else

Thanks to David the skilled machanic who patiently taught me the skill of changing the windshield wiper blades.

Came in, knew which car we wanted, did the paperwork, and left with our daughters new car! Sam was great, and offered to go over the cars features after we gave it to our daughter because he knew it was a surprise.

Get my oil and other maintenance done here and employees are very professional and willing to answer all questions

I had a small issue with my vehicle and they were able to take care of it in a snap. Wonderful service and knowledgeable personnel.

Our sales person, Larry Mora, was amazing, he was not pushy and he seemed very honest with us. Also, as a former military service man he knew exactly what we were going through as a military family. I ended up purchasing a 2016 Honda Accord and I absolutely LOVE my new car. We will definitely be come here for our next vehicle.I had actually gone to Premier Honda in New Orleans East and felt very uneasy about my experience there and was very happy to have such a great experience at Superior Honda.... they are truly superior.

Surprisingly not pushy! Instead I found very friendly assistance that advised me to let them know if I needed assistance, while still allowing me the Independent access to look around. Harry G and the krewe were fantastic!

I put in a quote for a particular vehicle at multiple Honda dealerships. This dealer came in almost $1300 more than what I was able to get the vehicle for at another dealer. If you have time, look around people. Itll save you a lot of money.

Friendly staff, good selection of cars. Our sales rep Jun was very accommodating and a pleasure to work with. I bought a very fine used Honda Civic.

Dear Gerald ,It was a pleasure doing business with you.Thank you for taking the time today on helping us find the right car.Your FriendsRichard & Marleen

Purchased a used car in November and I felt the car May have needed a brake job. So I took the car to the service department and they stayed I needed 4 new tires... REALLY. I havent had the car 2 months how and why am i responsible for 4 new tires to car i just bought. On top of that my license plate was there at the dealership and no one ever called to say that it had arrived. First and last time buying from Superior.

Nice, clean facility. Helpful staff greeted me immediately upon entering. Ample parking. Jack Cables knowledge, professionalism and helpfulness. I love everything about my new Accord right down to the amazing deal Jack gave me!

Ricardo was a GREAT salesperson and worked with me to get the numbers exactly where I needed them to purchase my first new car. I am very happy. The whole team there is always willing to help you. I didnt know if everything was going to work out number wise because of my last car buying experience and how I was pretty much taken advantage of but everyone worked together to get me into the car I loved with the note I could afford. I really appreciate such concerned and helpful people who do not only want your money but want to help you to get where you need to be.

I had a great experience shopping with Damien. She was very kind, professional, and most importantly personable. I never felt like I was getting the run around with her, and felt that I really was getting honest answers from her. I wish car shopping was always as easy as it was working with Damien.

Last week I bought my first new car ever! I new I wanted a Honda Accord, but I was not sure exactly what I wanted to have in it. I shopped on the internet. I was contacted by several dealerships in the area and it was the same old same old. I got a call from Damian at Superior Honda. After a few minutes into our conversation, I started to feel more at ease as she clearly explained the process, the choices and the costs involved. So I set my appointment.When I arrived for my appointment Damian and her son, Edward, who works with her spent a lot of time with me checking out the differences and similarities the cars I was looking at. I loved that they were not rushing me or trying to push me. After I made my decision, the paperwork process was very smooth! Damian had told me what to expect financially and there were no surprises! This was a great experience and I will be recommending Superior Honda, Damian Knight and Edward Knight to all of my friends and family!

I went to Superior Honda on a Monday looking for a pre owned vehicle. I was able to test drive it, etc. After 3-4 days I couldn’t get anything and the salesman didn’t show any interest whatsoever. Unfortunately I had to run my credit and they never told me anything. I had to go to Bohn GMC and I got EVERYTHING done in less than two hours, including a new car. TERRIBLE experience with this specific Honda dealership.

I brought my 2014 honda accord to this honda dealership on westbank expressway 4 times n Im still having the same problem went I first brought my car their. They reset the code n told me it was my speed sensor n if the check engine light come to back on bring it back two days later my light come back on now went I bring my car back this time they tell me it going to be 1300 to fixs my car they said it was my pipe n my injector liners I said fixs my car three days later the light come back on I bring my car back they change the spark plug n give me my car back 2 weeks later the lights come back on now they want me to pay 3500 for a new motor. Service was horrible I miss work n all because of them.

Very poor customer service. Left a deposit on a pre-owned car, and called the morning of to let them know I was coming. Car was not detailed or gassed up when I arrived, nor was paperwork prepared. Cashier complained about having to count cash. I left without my car being detailed because I could not wait. No one even attempted to apologize for the car or paperwork not being ready upon arrival. If I wasn’t looking for the exact vehicle and in a rush to buy I would have left. I will not ever come back and I will tell all my friends.

Beautiful environment! Friendly and helpful staff. If you are looking for a Honda dealership in the New Orleans area theres only one place to stop, Superior Honda!

Had a great experience purchasing our 2014 Honda Crosstour last year. We have since been back on a few occasions for routine maintenance and oil change and have had nothing but great experiences with the staff. Our salesman was a complete professional and we avoided most of the runaround around I have come to expect from dealing with purchasing a car. The brand in general is a benchmark of the industry, and Superior Honda is the best place to find one in the Greater New Orleans area.

Good service. Not fast, even for simple services (like oil change). Small detail department, and they require appointments even for a basic car wash.

God mechanics good prices very fair and honest.

Charged me $250 for an AC recharge that immediately leaked out, after they insisted there were no AC leaks. So no AC again. Bad communication and very confusing and unwelcoming service method. Inconsistent and incorrectly listed hours. Will take days to do basic fixes on your car. Sell your Honda, buy a Hyundai, and move out of New Orleans.

Always courteous and attentive

I recently purchased a 2017 Honda Accord from here. Customer service was excellent especially from the car salesman Myron. I recommend him for anyone looking for any future purchases.

Very bad service!!

Nice dealership, super friendly and no pressure. My salesman Gerald was very thorough and nice.

My husband and I visited this dealership today and while it started off great, our salesperson, Jerry, took a pretty aggressive turn as he was annoyed I had my cousin on the phone the entire time. I honestly was taken aback and felt his tone was borderline threatening. My family wanted to be part of the process and help me make the best decision but he took it like a personal attack, asked me who I was on the phone with, what he did for a living, and said he doesnt know anything about this process. You are more than welcome to be annoyed by it but if you want to sell a car, taking that personally seems a bit much. Needless to say we left and wont be back.

Anthony was a professional and efficient advisor. At another Honda dealership, I was treated with condescension by the advisor (perhaps because I am female?) and told that it would cost $4000 to fix an electrical problem with my CR-V. Within 2 hours, the staff at Superior Honda had properly diagnosed and fixed the problem for less than $200. I am very pleased with their work and will continue to bring them my vehicle for service in the future.

These ppl have absolutely thee worst customer service I’ve ever dealt with the woman who answers the phone in the morning (06/05/20) is terrible.

I love my 16 year old HONDA ACCORD COUPE, its still reliable and stylish.I spoke with Mr. Andre over the phone, explained the problem diagnosed by another dealership. He scheduled a time with the least wait time and ORDERED THE PART. On the day scheduled and within an hour they were able to find the true problem and replaced the part within 2.5 hrs. So my intended bill of $825, turned out to be $450. Over the past 16 years Ive usually dealt with Mr Dexter, who Ive trusted with my car/safety, and checkbook and Ive now added Mr. Andre to my list.My Honda Accord is 16 years old, 219,000 miles, its made it thru 2 hurricanes and 3 floods. At times, it actually felt as though Katrina chased us, I was with my 93 year old Grandmother and our dogs. By far this has been one of the best investments for me. My car is one of the ones affected by the bad paint, an I was unwilling to spent $4,000 to repaint. It can sometimes be embarrassing because of the paint but I still continue to confidently drive it on 550 mile road trips. I still bring it to the dealership to change oil and maintenance, because why fix whats not broke. I once tried a local repairman, but I felt I was taken advantage of and was disrespected. He wanted to explain the insignificance of my engine light being on to my husband. (No husband).Well being 60, I feel the need for my last car. Ive spoken with Ms Damien and in my heart it will be another Accord. I guess I need to give in and get a 4 door to look my age.Ive had AAA road service for over 20 years and theyve never had to touch my Accord.

I have been going to this Honda dealer for years. I am on my fourth vehicle from them. I trust them to service all my vehicles. Great customer service.

Lets see, we purchased a minivan from these guys. They said come on by, it was just detailed and ready for you. First lie. When we confronted them on the lack of detailing they then said they had fired the 3 guys who should have done it. Yet, they told us it was done? Hmmmm. We went through with the purchase(at a couple hundred higher than the sales rep had quoted us, Second Lie) and then within 3 days the change oil light came on. Another thing they had said they had done. Third lie. They said they probably forgot to reset it, possible. We brought in the car to get the detailing and oil change and within an hour got a call that their service staff had wrecked our car. This was 9 days ago. Still waiting on the car, have never had any contact or apology from their management and will probably never get it. Shop else where or at least, Buyer Beware!

They have been great. No pressure and knowledgeable sales staff. Excellent service during and after warranty.

I GAVE MY Warranty to the lady that approached MY car,she said where did you buy the car, I said here, She ASKED me if I was sure, went inside to have the Warranty checked, I asked HER what time do you open,she said 7:30.

Absolutely the best car buying experience ever. Jack Cable made the whole experience so easy and seamless. I recommend Superior Honda and Jack Cable to anyone who will listen.

Tate was awesome helped us find just what we needed

Jerry the salesman was most polite and was not pushy. Even went out into rain to get the truck I was looking for.

If you do decide to go to this deanship DO NOT I repeat DO NOT deal with Jeremy Sumera. We explained what we wanted and told him we only wanted our credit ran ONCE he acted as if he understood and assured that our credit would only be ran ONE TIME, there are currently (3) Inquiries on our reports and he tired to make it seem as if it is our fault and we agreed to more than one time. It was reiterated that we only wanted the credit ran once. He is rude and disrespectful and has poor customer service skills.11/19/18: UPDATE We did call to speak to a manager whoever answered the phone said they were the manager and that they would call us back. That was on Friday, November 16, 2018. Today is Monday, November 19, 2018 and we are still waiting on that call.

If I can give a zero star I would. Very poor customer service skill. After the ryan sorry for not knowing his last name salesman calculate price and when I ask for my price he went in to his manager less then 30 second and the the price went up from what he calculated. WTH

I arrived at Superior Honda today about 3:30 p.m. with the intent of purchasing a vehicle for my daughter. Two car salesman at the used car lot watched as we walked the lot but neither walked to meet or greet us. I have purchased several vehicles and have always been met by a salesperson. I watched the two car salesman at Superior as they watched us. Finally, I walked to the trailer and introduced myself to a man who told me that his name is Ricardo. I asked Ricardo whether he was working today. I had also asked the reason no one met us on the lot. His response was that we were to walk to him. So, I proceeded to discuss the vehicle of interest noting my intent to offer cash (3k less than the sticker price). Ricardo asked me, Who is going to pay the rest? I understand that sometimes prices are not negotiable. However, his response and demeanor was less than professional. Neverthess, I referred him to his employers website which provides an entry allowing consumers to note the amount he/she desires to offer. Ricardo insisted that offers are not negotiated and never once went to discuss my offer with a manager. He then proceeded to show me the same model car with higher mileage and told me that he was going to get the keys. I told him, dont bother I will take my business elsewhere. I am Black. During my visit, I saw a White couple being escorted through the lot with a salesperson. Ricardo was rude and condescending perhaps forgetting that he sells cars for a living. Isnt the goal to sell a car?

They are always so helpful.

Nice guy .. June Choe. Nice experience shopping...

Service took a bit longer than I hoped but the showroom was beautiful and very clean!

Love the guys in the service department. They all greet me by name and are fast and efficient. They communicate well so there are no surprises.

This dealership is top notch. They treat every customer with class and a friendly smile. Love my car!

Call to see if I could schedule an appointment for oil change, but not necessary I was told in a rude response from the operator !!! It’s too early in the morning for that!! Have a blessed day!!

Best car dealership Ive ever worked with. No hassles, no BS, just a square honest deal.

Great deal on a new car to shut the wife up.

What a great experience leasing our vehicle!!! Outstanding customer service since the first moment we called till the minute we walked out the door with the keys to our new vehicle . Kevin was our salesperson and he did incredible helping us thru all the purshusingHes awesome!!! Ask for him if you go there. Kevin !!! The finance manager was also great and took his time to explain everything to us.It was a great deal. If you are looking for a vehicle come this place!! They are awesome (and ask for Kevin!!)Great atmosphere also.

So... I love Hondas. I’ve only “ha to buy one car — a Del Sol back in 1998. I bought if from “the competiton” on Veterans. While it’s closwe to where we live, things have changed since then. I wanted to buy my mother a Honda Fit EX. I’m no stranger to negotiating. That’s what you do. But let’s just say that experience didn’t go over so well. When I found the car at Superior, I made the call, spoke with Sam, and by that afternoon I had my mother in the PERFECT FIT. Superior Honda truly is superior in its facility, offerings, and staff. It’s casual but cool, welcoming, and not too pushy. Both my mother and I are glad I made the call and Sam was truly the best. Super patient in explaining all the vehicle features, as well as extending a helping hand moving forward. If you live on the East Bank, don’t waste your time...drive over to Superior! It will be worth it!

Man went there with the son car for service, and received super service from Mr. Thomas and staff...1st time, 1st honda.....I am sold , they are the real deal..Thank You!!!!!