I am really picky. Ashley went above and beyond to make sure I was happy with my new style!!
I walked in to the Smart Style in Hartselle, AL. The ladies there were very nice and I appreciated them being able to get to me immediately. I have a very unpredictable work schedule, so it was convenient for me to go on a day I got off at a decent time. Bridget did a great job on my hair and the prices were very affordable.
My stylist was Bridget. When I got my haircut and let it dry, it didnt look right and I was able to come back and get it fixed (my hair was wavy when I left, thats why it looks wonky lol) she was super great and I got exactly what I asked for. Took off a star because I wasnt able to get my kids hair cut because covid-19 and was told I wouldnt be able to even be in there with them, which is a huge no to me. Other than that, staff is always great and never disappointed 😊
Usually great
Son loved his haircut , fast service
Great place to get any service!! If a problem occurs call them and they will take care of it!
Why make an appointment? after making an appointment I arrive to find the only stylist half way through with a customer, she assured me she only lacked blow drying her hair. after waiting for 30 minutes for her to finish, she ushered another customer to her chair. When I stood up she uncomfortably avoided making eye contact, I wait until she did and she said it will be just a few minutes. I said I had an appointment 30 minutes ago and she informed me that it was (not sure if it is company or hers) policy to take the walk ins first. I call that BS and left. Unfortunately one star is as low as you can go. I value my time!
My husband just got back from his haircut with Elizabeth. It looks awful. Crooked and hair is still on his ears when he asked her to take it off. We’ll be going somewhere else to get it fixed. Don’t go here.
Great stylist
Liz is a great stylist
Got a nice haircut.
Fast and friendly
Loved it