Love our apartment!! Intertown realty has been a pleasure to work with. Have been renting the same property since 2018 and never want to leave. Beckie has always been amazing to work with. She has been very quick to respond to any issues, and maintenance has always arrived ASAP to resolve any problems that may arise. I love the tenants that occupy the other units as well. They have all been here since we arrived in 2018, which says a lot. Thank you for making my transition in life so easy by not ever having to worry about my living situation!!

Let me start off by saying Ive been with inter-town Realty for about 5 or 6 years now at one of their locations. I recently just had my first child so I reached out to Steve and Becky and they were very accommodating. They helped upgrade me to a bigger apartment in a good area with good neighbors. I love the new place. Also they have many other locations in the area. All I could really say is that I would highly recommend them.

I’ve been renting for 5 years. Never had a problem. Pay your rent they leave you alone. They allow you to have dogs. They also make sure pets are not being neglected, not causing noise etc. they fixed everything I’ve ever called about. I have seen tenants come and go. One thing I will say if there is an issue with one. They will do their best to try to resolve it. If it can’t be and complaints still come in. They are not afraid to send notices to quits. That’s a plus because home is suppose to be peaceful

My husband and I have lived at 650 Prospect Ave for the past year and are considering extending. Weve been extremely pleased with the level of professionalism, service, and support we are afforded by Intertown Realty to the extent that we rented a 2nd apartment with them for my son. The management and agents are all incredibly friendly and highly professional, the maintenance is timely and of high quality, the apartment itself is spacious, comfortable, well worth the rent and the area is quite beautiful. Beckie, Mimi and Steve have made every effort to attend to personal needs and weve been (and are) very happy here. I would highly recommend Intertown Realty and their beautiful apartments. Beckie, Mimi and Steve have been exemplary especially with COVID precautions.

I have rented from Intertown for overa decade now, great outfit. Anytime I have an issue there is a swift and well executed response. Steve the property manager and Beckie have always been a pleasure to work with.

Absolute scam artists!!! I moved into an apartment with a huge black spot on the carpet, several things broken, and had to clean dead cockroaches out of the cabinets on my first day. They kept my security deposit for said damages even though I left the place in practically the same condition I moved in. I had a plumbing issue which caused my bathroom to flood several times a day and asked THREE TIMES for them to fix it, it wasnt until after I threatened to stop paying rent that they finally did something about it...absolutely disgusting. They dont actually fix anything, just charge you for it, let someone else move in, and charge them for the same things. There is also less parking than there are apartments, so youll likely end up parked on the streets getting sideswiped and parking tickets. Avoid Intertown properties at all costs! 0/10 do not recommend.

Very professional and helpful staff, nice and welcoming neighbors, safe and comfortable building, and a very cozy 2-bedroom lofted apartment. Thank you to Mimi and the whole Intertown team for making our experience such a positive one.

I was a tenant of this leasing company for three years and it was a great experience throughout, I would highly recommended. Everybody from their office staff to their maintenance professionals were nothing short of extremely helpful, friendly, and attentive throughout my time with them. They are very much deserving of a 5-star rating and I strongly recommend them!

I would highly recommend Intertown Realty. I’ve had such a great experience working with them. Beckie, Steve and Joseph are all so helpful and made the process very easy. I love that they have multiple properties. They helped me find the apartment that was best for me. The maintenance is great as well. Any problem I have had was addressed within that day. When I got the keys to my apartment i was so very pleased with the cleanliness- it was immaculate. Intertown Realty is definitely the best realty company I have ever dealt with.

My landlord is great. They are very accommodating and understanding. I lived in two of their apartments so far and I love the service. I have been a tenant with them going on three years now. The maintenance always follows through quickly. The staff there are great and a pleasure to deal with. They helped me step by step to move from one of their apartments to another. They make living on my own easier. I used to feel overwhelmed and naive in regards to renting an apartment. Now, I feel experienced. I have always been honest with them and they have been honest with me too. I think I have a great professional relationship with them and I intend on continuing to be their tenant at least until Im done with college. Thank you, Intertown Realty!

I have been renting from Intertown since 2017, I had a studio first and now a 1 bedroom apartment at Juniper House for the seniors. It is located in a very quiet neighborhood and the rent is reasonable and affordable. The staff is very nice,namely Joseph, Beckie and Steve. If theres a problem they try to resolve it as quickly as possible. Also all workers you encounter are very friendly. Yes,I will definitely recommend Intertown Reality.

Poor service. Every time there was an issue no one seemed to care. I basically paid rent for a whole year and barely slept there because music was always played after the time that is said on the lease brought it to the landlords attention he did nothing. For some reason he thinks Becky is his security guard and can never handle business him self. THEY ARE SUPER DIRTY. In my entire year living there I’ve only seen them clean the building once! They would leave the grass growing and not cut it for an entire 2 months. You can call for maintenance and they will not get back to you! The staff is rude! Don’t bring anything to there attention because they do not care. As long as they have their money they are okay. Stay away while you can!

I lived at the building they bought since 2012Intertown bought the building in 2017. I’m going to be real honest about this rental company. There’s good and bad things about them. The most concerning of all is how misleading they are. They’re the most terrible human beings I’ve ever encountered. The lie and lie and have all the money and power to do whatever they want with your security deposit. They always come up with something to screw people over. BE VERY AWARE! DON’T RENT FROM HERE!! They’ll ruin your rental history and credit. They completely took advantage of an honest mistake I made.

I am finishing up my year lease with Intertown and am excited to re-sign my lease. Everyone has been very helpful from the time I started searching until now. I love my apartment, and when the occasional problem happens maintenance is always there. Other leasing companies have made me feel like they are just trying to get every penny out of me, but I have not felt this way about Intertown. I would recommend their properties to anyone.

I LOVED my apartment on 650 Prospect - so sad to be moving! If I didnt need to move for work I wouldnt. Gorgeous apartment, low- maintenance landlord, respectful neighbors... my favorite apartment in Hartford over the past few years of living here.

I highly recommend Intertown! All of the managers are extremely responsive and friendly. They are very dog friendly which also says a lot. Thank you for making the process so pleasant and speedy, I love my new home!

I would give this company 100 stars if I can, this is the best realty company in Connecticut and the reason that I’m saying that I’ve been renting from inter town for over then 15 years in more than 3 buildings in west Hartford, and I recommended to all my family and friends. 2 of my sons & my mother in law been renting from inter town realty for years and they never ever had any kind of problem or issues. I just want to say thanks to this company for providing and excellent customer care & service for years. so thank you thank you thank you

If you want a roof over your head, then thats about all you will get from this company. They do not follow up regarding maintenance issues within your apartment and do not maintain a clean building (at least certainly not the one I was at). Be aware that while they are pet friendly they are constantly coming into the apartment to update equipment so you have to make sure your pets are either crated or not there. I would not recommend this unless you literally have nowhere else to go. They do not care about your personally, just the money you give them. And if you have an issue they WILL NOT give you any viable number to contact higher up management.

Thanks so much Becky! Always a pleasure talking with you - very easy to deal with landlord. As long as youre responsible, theres never any problems.

So Far, So Great!I just recently moved in and Intertown has been extremely accommodating! Due to the timing of my move I wasnt able to get my electricity turned on by my move in date, but I talked to the Property Manager at Intertown and he speedily conceived a resolution for my problem. I couldnt be more satisfied with their responsiveness and helpfulness.

So far, I had nothing but praise for Intertown Realty Company. I had 2 incidents where I needed maintenance and they came through both times. One of them was late at night around 11pm, I had no electricity and the maintenance guy showed up that night to help resolve the issue.

****Pitbull and all-breed friendly apartments!!!*****Honestly, if you just want a landlord who leaves you alone and doesnt give you problems, go with these guys. Weve had stuff fixed pretty quickly and they never give us issues about anything. No complaints about living here (2 years) and honestly would 1000% recommend for anyone who has breeds that are hard to find apartments with. Their deposit situation for dogs isnt that bad either.If you dont want to live near dogs, wouldnt recommend--out of the 6 unites in our apartment, 4 have dogs.

Great management company. I was extremely pleased with their attention to details.Thank you Beckie Reiner for all your help the last few years. I am so happy and love my home.

Respectful neighbors, good dog policy, washer/dryer and storage situation over at 711 Farmington are ideal. Happy to have finally found a good landlord!

Attentive property management. Maintenance are quick to attend to any issues. Great with communicating

Im apartment hunting, so I called and left a message saying I had a few questions about the place at 115 Oxford. They call me back almost a full day later, and the rep was super rude.Instead of answering questions, he immediately asked my income and when I told him, he said Id need a co-signer and to call him back. He acted like I was wasting his time.I understand needing to know this stuff, but that comes when I decide if your place is a good fit, which I cant do without getting my questions answered.Unprofessional, rude.

Attentive property management, quick to respond to my emails and quick to fix any maintenance issue Ive had. One of the few Dog friendly communities in west hartford, would recommend.

Good: Convenient location in west Hartford equidistant to the center and downtown, close to all domestic shopping and spacious for the rent at the time.Bad:Poor maintenance. Poor carpets quality, stove tops were dirty and cabinets creeking.Management doesnt take any responsibility. Two extreme cases I had noticed around me in the 711 building:1.One friend moved in to a 1bhk unit and the apt reeked of the smell of nicotine on the first day itself. Despite multiple calls for reparation, it wasnt fixed for more than 3 months.2. Lack of security when it comes to delivery of packages. Several times my package were stolen and the management wouldnt take any responsibility to monitor the drop off location. Only after a certain resident complained on the theft of his immigration documents to the cops did they install a security camera at the entrance.When I initially tried to rent the apartment, I was willing to ignore the negative reviews hoping it was for select buildings and would be able to adjust.Being fresh out of grad initially looking for temp accommodation, I thought I could compromise but it was not worth it. To see my security deposit refund reduced to 15% over frivolous maintenance charges has been the tipping off point for me. It took over 2 months for the management to even provide me some form of explanation.I do not recommend any property managed by this realty!

Never had a problem. Very safe neighborhood and professional landlord.

When I was looking for apartments Intertown Realty was phenomenal. The associate we had was great and he took extra time and care to show us apartments within our budget that were in nice neighborhoods. He continued to be great throughout the application process and ALWAYS responded promptly (within minutes!). When I went to sign my lease, though, the front desk employee wasnt very friendly and did not take the care I came to expect from before in the event of signing a lease. We were told that we needed to fill-out our own move-in checklist so that management knew the apartment was in working order as they did not do a check of the apartment before I moved in. When I opened my apartment it was okay- only okay. The bathroom door did not shut, the bathroom window was impossible to open (and close), the one kitchen cabinet would not open based on placement of the heating unit, the carpets were dirty, and my AC did not work (it was over 90 degrees outside when I moved in and 80 degrees in my apartment). When I called the week after I moved in to check to see if my move-in checklist was received (because it has to be received within a week) it took 4 days worth of calling at different times throughout the day and leaving numerous messages with the answering service (and I never got a call back). When I finally got ahold of the office the person at the front desk did not answer my question and only asked what was wrong and said shed send people to fix it and hung up. Needless to say my original experience with Intertown Realty was great but the other interactions didnt hold up to that standard.UPDATE: I was away from my apartment for 1.5 months due to work in another area and while I was gone somehow my apartment used $157 worth of electric in one month (I turned off all my breakers when I left but when I came back they were turned back on and the AC was on). There was no forced entry, and since they change the locks between every tenant, the person who used my apartment must have had a key. That was the second month in a row my electric was exorbitantly high. While its impossible to figure out if there was wrongdoing (and there are no security cameras to show anyone going in or out of my apartment), I didnt feel comfortable living there and the management office offered to let me move to another, $120 more expensive, apartment still under the same realty. The office additionally helped cover the electric fees that occurred while I was gone. I was able to move quickly (less than 24 hours after viewing the apartment!) and the maintenance men who helped me move were wonderful. Since I moved my new apartment has been very nice. The people in the apartment are respectful and the grounds are kept clean as the maintenance men live close by and keep a keen eye on the place. The parking situation is manageable but not ideal as the lot provided is too small for the two apartment buildings that use it (although there is street parking except for Thursday mornings for street cleaning). Although it was frustrating that I was required to sign a completely new 12 month lease and front the difference between the security deposits, my new apartment is a MUCH better experience than before and in a much better neighborhood and well worth the move.

Very rude management staffs. Big time thieves. Apartment was in a very bad condition and hardly any thing worked...Rat problems, insects and mosquitos problem. Inspite of that they dont refund your deposit at the end. Worst experience i ever had.

I being with intertown Realty for 10 years they are best company ever the employees are great very helpful last night I had a maintenance issue they help me even after business hour thank you Steve thank you everyone you guys are great Im planning to stay another 10 year with you guys

I stayed with Intertown Realty for 3 years in 3 different apartment buildings - 610 Farmington Ave., 650 Prospect Ave., and 711 Farmington Ave. Worst management ever and full of rude employees! Never expect back your security deposit. I would give zero stars if possible. A simple google search will tell you they always have about 200 cases pending against them in small claims court! Do yourself a favor by never renting from them.

I would rate them a 0 if I could. The office and management staff are very rude. They care only about their money. When I moved out they tried to blame me for existing damage within my unit including dog scratches to the apartment door. I did not even own a dog. They did not return my deposit and sent me a bill for over $3,000 of damages that I did not make. Do not rent from them!

Its a great realty company and they helped me and my brother who lives in different bulling many times after business hours.

The years have been. Good. Sorry the place is not good. For my chair. Bath to small take care

I called three times to request information about two studios they have, all three times after a very short conversation they asked me to wait, and leave me in the phone for several minutes, then they just hangup. I just stopped calling, very bad service.

They are indeed VERY VERY VERY rude, especially the male manager. And they keep increasing the rent but never provide better maintenance for the house and the building, and the house condition is absolutely not worth the rent. They never really care about the maintenance or upgrade the house, and they are seldom patient enough to get the problem fully fixed and stay away from new problems. All they do is get the problem temporarily set. Like I once called in the winter complaining my windows/walls are leaky, what they do is they simply use some plastic membranes to cover the window, instead of really using new sealants to seal the leak. And the plastic membranes are just sealed on the side but not top and bottom of the window. I feel like Im really living in a shelter or worse, instead of a home. Not to mention the bugs, roaches etc, and when I first inspect the house before I move in, the owner was saying theres no bugs in this building and its a nice place. How sarcastic.bottom line: DO NOT RENT FROM THEM. Even if you have no choice, the rent you pay them is enough to give you some better housing, anywhere else.

We lived with IRC for 4 years and it was great. Thank you!

Stay away from this company. enting from Intertown has been a nightmare from the security deposit. When I moved in they told me their policy was $50 for a background check + one month security deposit, but when I picked up the keys, they wanted an additional months security deposit along with my first months rent! So I paid two months security deposit plus the background check plus the first months rent with 4 separate bank checks before I could move in.It didnt end there. Intertown is set up with an answering service for after-hours emergencies, but they don’t consider much of anything an emergency. More than once I went without hot water in the morning or heat at night because Intertown didn’t want to deal with it until mid morning the next day.I couldn’t take the way they treated me so I moved out after 3 months. Intertown would not let me out of my lease and told me that I had to sublet.They told me to find a sub-letter on craigslist and to charge less than I was paying because I would never find anyone (!!). When I did find someone, Intertown then changed the rules. They wrote a new lease with double deposit for the new renters, required a background check and a cosigner. My new sub-letters were not allowed to move in right away (as I had arranged) and had to rent a room and put their things in storage for a week.Further, the staff is rude and rarely helpful. There are so many little things that they could do to make working and living with them much more pleasant. They choose not to and it is a miserable experience.In the end, Intertown only returned half of my security deposit (charged me a $500 re-rental fee and a $400 wrong color paint fee -it was white) and then their check bounced. I am trying to resolve it now.STAY AWAY FROM INTERTOWN.

I rented a studio apartment from Intertown Realty. When I was shown the apartment a stain on the carpet was pointed out to me, and I was told if I wanted them to they would change the carpeting before I moved in, but that it would push my move in date back a week. Im not picky, and at the time I was just looking for a quick move, so I told them it didnt bother me. During my time there my apartment was broken in to (the front door to the building didnt lock like I was told it did, the intercoms never worked, there was essentially no security to the building at all). I never had any screens in my windows, the windows themselves were sorry excuses for storm windows, everything leaked, mold grew no matter what I did, it was all around disgusting. When they had someone come to repair a window at one point because it wasnt opening or shutting properly, they allowed them into my apartment while I wasnt home without notifying me or obtaining permission (which is illegal), and they used my dishes to have a snack and get a drink, which they dropped on the floor shattering a glass cup all over the kitchen, and then they left the broken glass. I had a cat at the time and was very thankful that she hadnt been hurt. When I called to complain they simply said well what do you want us to do ... My apartment was at one point broken in to. The door was busted in and unable to close. This happened on a Friday evening (thankfully while I was out) and when I called them to inform them, they told me I would have to wait until Monday before they would send someone to come fix it. I had to raise a stink and call an attorney before they would agree to fix it the next morning, and then they charged me for a weekend repair. When I moved out I made sure the place was scrubbed down, I took pictures, did a walk through with management, the whole 9. Years later they took me to court claiming I had broken out the glass in all of the windows, stained the carpet (the very stain that had been pointed out to me when initially viewing the apartment), and that I had graffitied all of the walls. They insisted on all of this ... until the courts were shown my photos of my move out date, including a photo of that days newspaper and a copy of the check off list from my walk through with management before returning the keys. Theyre awful, money grubbing thieves.

I wish I could give them a zero!!!!

The owner was tough but the girls made up for it. Highly suggest renting from Intertown very professional company.

Dont bother. They dont care about anyone. Just $$$$$

Intertown Realty Company is very Bad The staff are very rude - They will NOT give your deposit money back, whatever you did(Impossible) they will make up all kinds of fees so that they can only keep the deposit of your insurance and pay more, I cleaned my place very well however they took my deposit and Month extra1400$ more ,and when I tried to talk to them they were very rude ,,bad bad company I do not recommend dealing with them

Bedbug, bedbug, bedbug, cockroach, cockroach, cockroach, lots of them

Fair