CDL driver. I had mixed recycle paper pick up. Quick way to dock, loading start immediately. There was lunch break so i get out of dock after 1 h.

Collection services are a joke. Only reason they get 1 star is because there is not an option for 0. Trash not picked up again this week. Call and on hold for over 30 minutes. Opt for the voicemail and it is full. Great way to run a company.

Easy in and out. Check in was quick. Dock area is a little small if another truck is already in dock. I had to turn around and then back into dock from corner of bldg. Loader came out and took the paper I got from lady at check in. All very nice. Load time about an hour.

Nice place to load at, a little tight to back into with 2 trucks. Nice people to deal with.

This review is specific to the Harrisonville WCA Waste company. My family and I live in Peculiar, and our trash service is contracted through WCA Waste in Harrisonville. Supposedly, we have a liason through Peculiar, but this particular gentleman has taken the longest vacation I have ever heard of and apparently no one else can handle our area, which means that this prolonged complaint with the company has been pushed around for the last month and a half. Forgetting that this company will leave our trash can out in the middle of the street- tipped over (when it isnt raining), will run over our yard waste bags that are by the curb, and apparently do not know how to escalate a complaint, as we have tolerated poor customer service and disregard to our trash service for over a year now, but the tipping point was the four weeks following our yard waste service pick up that the company has refused to pick up our yard waste. Ill be honest- I have NEVER seen them pick up our yard waste despite having the bags out days in advance. I called the same day our pick up was missed by this service and have literally gotten pushed from one person to another, and no one seems to know or care. All I want at this point is someone to pick up the bags as this company was contracted to do. Its not like we have a choice in our trash service, but if we did, WCA would not be it.

Dumped my work dumpster and there was more on our driveway. Guess there policy is make a mess and leave it for someone else to deal with

This is the 2nd week in a row my trash sits from early morning to evening...last week no one came to pick up my trash. Currently as I look out my window at 4:30 pm. I just noticed my trash is still on the curbside. I am literally on the phone calling them right now. Been on hold for 5 minutes. Very unsanitary to bring all this trash back in my garage after it sat out cooking in the sun all day. The smell will be awful. No communication whatsoever!! Stay away. We will likely go to another service after this month.

Always throw any trash and recycling all over the road. Cannot get in contact to lodge a complaint.

Very easy to use dump station. Very quick in and out. Lady at front desk was very helpful and thorough explaining the process since it was my first time. Must have a hard hat and safety vest to use dump.

Live load.It was very slow when I was there.Rainy day. Lot was muddy and had a lot of standing water/pools.

The driver looked at the trash bag, drove to the next drive and picked up their trash, picked up trash from all residence in the cull de sac, looked at me (I was standing on the porch watching) then drove off. Third time in the last 6 weeks. Came back up the street, collected from the other side of the street, and kept going.

NO ONE ANSWERS THE PHONE!!!! I WAS ON HOLD 3 TIMES AND THEY HUNG UP ON ME!!!!!! I AM CHANGING TRASH COMPANIES!!!

They leave the bins in the street or blocking my driveway and I never know when they will show up. They suck!

I wish I could give them 0 stars. This company and WCA are both worthless. Save your self the headache and change companies

The weight station ladies are night however everything else is hard pass

Easy to find. Fast loading. Lady at scale house very friendly and helpful. Forklift driver was fast at loading and did not waste any time.

Ive had this trash service for several years and I have had no issues. Had their service in Raytown for almost 3 years and now they are servicing my new address in Lees Summit. Pricing is very reasonable and customer service is superb! They are great and I just cant believe all the bashing theyve gotten on google reviews! Wow! More people with good things to say, need to give their reviews. Always someone who has an issue bashes them. I dont understand you people! Anyways... They are better than anyone else in the KC area! I know because Ive used other services before!

Worst company ever been 2 weeks since they picked up because of the weather but our roads have been cleared for 3 days. They need more services in plesant hill

Last week they came 2 days late. Biggest issue is that they dumped trash and recycle in the same bin. No need to pay for recycle. I will drop

Absolutely horrible.. Its generous to give them even one star.. Every week when they pick up my trash, they put it in the middle of my driveway.. Because thats where it goes right?? Its like that every single week.. Unfortunately I have no choice but to use them because the community I live in makes those decisions.. Im surprised they had a 2.2 rating, and it wasnt lower.. Save yourself the trouble, dont use them.. Terrible..

How many different owners is it going to take for this Comp. To live up to its agreements?? Horrible Company,and the employees lie so much to the customers, huh Office manager Jenny

This company sucks!!!They threw away are personal trash can and their recycling can..Theyre too lazy to get out and pick up left over trash...

They picked up my bins randomly even though Im enrolled in auto payment so I know my payments are up to date. They make you wait on hold for 10 minutes and then feed you to a voicemail system over and over. They are also the most expensive service in the community so save money and go with someone else.

By far the worst trash company you can possibly deal with! Horrible customer service and fraudulent billing practices. I’m surprised they have even reached a 2 star rating and even more surprised that they are still in business considering all the much better options that are available.

Wish I could give them zero stars. Constantly do not pickup trash. Will not refund money for weeks they skip us. Customer service is a joke. If you ask for management you get voicemail and no one calls you back when you leave a message. Save yourself a headache and find anybody else. This business is a joke.

Best price and it did not go up when they purchased Flynns Disposal, who I had contracted with previously. Good reliability and they only missed once when an employee suddenly quit. They could do better about e-mailing customers automatically when service will be interrupted, like reminders for holiday schedules.

If I could give less then 1 star I would. My mother paid them 5 weeks ago over $100 to set up service we still have no trash or recycling bins and have a garage full of recycling. they expect my blind mother to walk her trash out to her curb every Friday for the past month and they cant give us a definitive date on when its going to come. Theyre were supposed to come 2 days ago still not here.

Wca had a rough start, I stuck with them through everything. The Driver for my route is so awesome now. I couldnt thank them enough for job their doing. I just wanted to say thank you an keep up the awesome job.

The worst trash service ever! Just moved in to a new place and my first trash day was last Thursday. This service took everyones trash except mine. Ive called a million times- so hard to get through to anyone, and when you finally do, they promise to come pick up that day! Still not picked up and its been sitting outside for 6 days and counting!

Called for service at our new house. Didnt have the card I needed to pay with me, so I had to call back. The second customer service lady tells me something completely different. I dont like being told two different things, so I will go with a different service.

Half the time they dont pick up all the trash, drivers cussed my son out during a pick up because some of the boxes blew over in high wind, customer service was rude during initial call and said they would have a supervisor follow up and that never happened. Switched services to a less expensive service and no problems since.

We have never had a missed day. The man that does our route does it by himself and doesnt just throw our cans in a ditch. He takes the time to set them properly. Granted, if your rates go up any higher, I will have to come companies and put some thought into switching.Right now I am content.

Actually the service depends on the guys or guy running the route. Weve had some good ones and some who just didnt care how they leave the trash cans. Their rates are reasonable. Also on a few occasions the trash wasnt picked up until a week later and no explanation from the company was given, but still charged the same rate. We will keep the service for now, wish Town and Country hadnt sold the company been with them for years and never had a problem.

Quick. In and out. A min ton required and $56 so a little high but still worth it.

Wca driver is great and pickup in timely manner is great. I have no complaints at all just good comments. Keep up what your company is doing and I will never change companies.

Used Town & Country till WCA bought them just over a month ago they brought us new bins for WCA first week a wheel fell off second week wheel is Missing (we think it went into the truck) so now to take out the trash I have to take a wheel off the recycle to put on the other bin and repeat for recycle been going on about 6 weeks now with twice a week call to fix it cant believe they are willing to lose a coustomer over a wheel few bucks I have offered to drive to the office to pick one up (not opened to public) offered to pay for ups this will go on the rest of the year cant believe they are licencesed in Lees Summit CS has done nothing but lied.Two weeks later calls to CS every week still no wheel

No complaints about my service. They always take what I set out and set the can in the drive when done. The best kind of service, with no bother to me!

We used to have Gravatt trash service but WCA bought them out and took over. Since then we have had nothing but trouble, dishonest customer service and even thief! We pay for our bill in full every year for the year online, well at the time of buying Gravatt out it was time to renew. WCA never communicated with us about the switch or our bill but wanted to place a bill on us for FUTURE months that haven’t happened yet but then came to our house and stole our personal property due to an “outstanding bill”. I don’t understand how you can steal from someone for services that haven’t even happened yet! Nor how you can steal their property that doesn’t belong to your company, but 100% belongs to them. They said they now own Gravatt so now those bins belong to them. Well guess what we didn’t purchase them through Gravatt or any other company they now “own.” They have a complete different logo on the sides plus they are a different color! Once we reached out at first they said they would be returned due to their mistake. Well days passed and nothing. When we reached out again they stated they weren’t liable for what happened to our personal bins even if their own company took them!!!!! Every time we talked to customer service we got something different. They now want us to pay $25 delivery fee for new trash pins to be delivered but it’s their trash cans and we would no longer own our own. So we have to pay for trash cans and they get away with stealing our trash cans that cost almost $200 and they refuse to reimburse us!!!! They are a joke and dishonest. We have video Of their employees stealing our trash pins and every email from customer service. I will be making a police report for civil court! They are the worst kind of people!!!

Love this company! They are the only trash company that actually does their job! They pick up ALL my trash even outside of my cart when I have extra trash. I highly recommend them and they have the BEST price on town.

I arrived a few minutes past the normal time for trash drop off and was rather disappointed when they told me they werent taking anyone else. I was about to leave more than a little frustrated, but one of the office staff offered to stay the extra couple of minutes to help me out. I really appreciate the willingness to go above and beyond!Thanks for making my life a bit easier.

Horrible company to deal with won’t give credits when they miss days and extremely rude over the phone

I purchase my own heavy duty trash containers to avoid the monthly fee of renting theirs. Drivers were tossing them around so roughly it was causing damage. When I asked the driver to only use the lift on the back of their truck he said it my container did not fit with their equipment. I told him to show me. It fit perfectly. He then tossed my container into the street and said Have a nice day When I complained to customer service they replied that my container did not fit with their equipment. I re-explained how I had already proven that it does fit and the customer service rep shouted the supervisor says your container does not work with our equipment! and hung up on me. I called back May 22 and cancelled service and requested to be reimbursed for the amount prepaid but unused. Called back July 9, wheres my money? They do not submit request for reimbursement until after term of service that was prepaid expires. I was told that after request is submitted it then takes several weeks. When I asked how long several is she said 3.Some corporations do not do business in good faith but instead look for ways to scam and get over on those they do business with. It is not how I choose to live. I do not think it will ever produce anything but endless hassle, enmity and distrust.

Great service. Never leaves a mess. Always puts trash containers back neatly. Office is always friendly and helpful when we call. So happy we changed to WCA.

Terrible and lazy workers that pick recycling at the curb. Usually a day behind and then they don’t even get all the recycling. They leave boxes whether you cut them flat and stack them or leave them together. If something falls out of the bin they just leave in your yard or the street. AVOID THIS COMPANY AT ALL COSTS. You’ve been warned.

We are happy with the new pick up time. If we are unable to or forget to get the trash to the curb the night before pick up, then we still have enough time the following morning. I like the online presence allowing me to download my bill electronically and make payments online.

We have used WCA at two different homes and had a terrible experience both times. Customer service was terrible and ease of payment was non existent. We switched to AAA and had zero complaints! Unfortunately, our new home trash is provided so we don’t have a choice and it’s WCA again. It’s been almost three months and we haven’t received our trash or recycling bins and every time I call I wait on hold so long it goes to voicemail and every time their voicemail is full. So i can’t even reach a human. Once again, not having a great experience. There are a lot of details and stories I could give, but would rather spare the drama. I’m not one for leaving negative reviews, but if the person reading this is researching trash companies and reading reviews, I want to steer you clear of WCA! We have had a great experience with AAA in our last home, so that would be my recommendation if they service your area! When we lived in IND we used Ted’s and had a great experience there as well. Completely not the case at WCA. Bottom line, don’t use WCA!

Awful trash service... Leaves trash around the yard. A bag ripped on the dude, he left it, never picked it up. Wish I can change services. But the community I live in chose you all.

I have rarely had any issues. They trash day is consistent regardless of holidays which makes it easy to remember. They do a great job!

Pretty much in out 30 mins load 2 trucks in front of me. No truck parking here

This morning in kcmo our recycling was knocked over by the trash collector and they only pick up half of it. If we could have another service we would. Glad the hours of keeping the yard up is wasted. This company employees disrespectful people if they think this is good service. This is not the first issue we’ve had!

Friendly staff and good service so far.. Lots of monster potholes though

Just moved to Missouri and Kansas City has one of the WORST waste management systems I’ve ever been around. They only take TWO bags that are left outside(not in a bin unless you want to take them out of the bin for the workers to grab because they won’t take it if it’s in the bin) just to have the rest of your trash to be stored in your garage for the next week. Do not recommend at all.

Dont get in a hurry for someone to answer the phone. I called at 8:05 and my call wasnt answered till 8:15. I gets worse as the day goes on.

Been with them over 5 years. Very professional and on time with their weekly service. Customer Representative very well trained...

Youre crew is awesome!! They are always so helpful and kind. Thanks for everything.

Its 5:27 and my trash has not been picked up. Im going to bring it back into the garage. Because of the storms, will they be in the area tomorrow or willl I need to wait til next week.

They are unreliable from week to week. We just dropped their service because they forgot to pick it up 2 weeks ago 4-5-19. Then last Friday 4-12-19 they skipped us again! Now we have 2 weeks worth of trash sitting in the garage. We called Friday afternoon late to cancel service and they promised they would pick it up today 4-15-19 they never showed up! We cancelled! This isnt the first time either. Last summer we were stuck with trash on the road blowing all over the neighborhood for 2 or 3 WEEKS. They are very unreliable. Id give ZERO stars if possible.

Trash is never picked up before 4:00 pm. Why put the trash out early morning if they are not going to be there until 5:00 - 7:00 pm. I do not enjoy animals getting into the trash then getting sick all over my driveway. They are careless with the trash and leave trash lying around the yard because the bag broke and they do not care to clean up their mess. The people are very rude. They try blaming me for them not picking up my trash when in reality, its their fault for not showing up at all. The bill always shows up late. I can not pay my bill on time if I dont have it in my hands. The only good thing is that the price is cheap. But, it should be cheaper due to poor service. My trash hasnt been picked up the last two weeks and Ive had to dispose of it elsewhere. This is ridiculous.

Rude customer service, didnt think I would have to ask to cancel my account before my trash was ever even picked up for the first time. Would give 0/5 if I could.

If you have another option for trash service, use them! Not sure where to begin with my review...Our trash has been left multiple times even though our neighbors trash had been picked up. Had to call on at least 2 separate occasions where they sent a driver back on a different day to pick up our trash.Our trash was left AGAIN this week (July 2019) and I called only to find out our account had been closed due to our bill not being paid back in January - this was never mentioned the other 2 times I called mentioned above and we never received notice it wasn’t paid. Had we received notice our bill wasn’t paid we would have paid it a long time ago but because our trash was still being picked up we didn’t realize we missed the payment.When calling this week about our trash being missed again even after paying the bill, I was informed they didn’t know we paid because I followed directions of the customer service rep and paid online to reopen our account. The rep told me the earliest they could come back to get my trash would be today and it’s still sitting by the side of the road. Called to confirm pick up today only to be told it would be tomorrow. Worse trash service ever - if I could give 0 stars I would!

Ive had this service since moving into my home in December. At first they were great. Took all of our moving boxes at once, not a problem. Now, they have missed my pick up two weeks in a row and when you call every time they say we will come out but it has been two weeks without anyone coming out. If you have a choice I would keep looking.

They make it nearly impossible to pay your bill. Call...have to know your 9 digit account number and your site ID number. Online....same thing. Freakin ridiculous!! The most difficult bill I have to pay. How about saving this info like everyone else does WCA?

They do not most often pick up all 3 types of waste on scheduled pickup day. I am set up for auto-pay but periodically I get an email that I have not paid my bill. What a waste of time dealing with them, for less than $70 each pay period!!

They are what they pick up..... garbage.Just an update... they still suck. Moving in April and definitely wont be using them once I do.

We cancelled service 12/27/2019 by phone and I followed up by email. Bins werent pickedup until February. Today I received a bill for service June 2020- August 2020. What? No one answers the phone. How can a company be so disorganized?

If I could rate them 0/5 I would. If they do pick up trash or recycles youre fine but if they miss, dont even bother to call customer service as nothing will happen.

Road has been clear several times and they don’t come pick up trash. They will use any excuse and not come the day after etc if you call them the next day about it. horrible customer service!

Sad people lack customer service skills. I paid for start up service, they did not pick up trash. Called sent driver back by he claims wasn’t out, it’s been out for 4 days. They believe the driver and not the customer, when clearly the driver didn’t want to pick it up. Now won’t pick up till the following week, unsure if it will be picked up then. We will see, however they have been paid.

Always on time. Never a missed pick-up puffer the last 2 years I have been with them. The drivers are considerate and friendly.

I used to say 5 stars and I understand that finding drivers who can pass the drug tests to drive the 30 some ton trucks is a great thing we are now waiting 3 weeks for brush pickup. We dont have a pickup to take the brush out to them. Im sure they are trying to work this mess out, but 20 some bags of brush going back and forth from the curb to our garage is getting old.

Best service Ive ever had in KC. Never know what time they are coming, anywhere from 7-5, but workers will even pick up broken bags caused by neighbors dogs. Roll-off service was reasonably priced, delivered and picked up as stated.

I would give this company a 1/2 star but that wasnt possible. The process seems simple.. I pay my bill (which I did). I put trash out. You pick trash up. I put trash out. You pick up trash. This should occur weekly on Fridays for an an entire quarter. Then repeat above steps. HOWEVER, we seem to only make it to step 1 - I pay my bill and 2 - I put my trash out...then we move to step - take trash back inside Friday after work and repeat steps 2 and 3 again. The worst service I have never received but yet paid for.

They NEVER actually empty the recycling, and a good portion of the time theyll let the recycling fall out of the bin while theyre throwing it in the truck and leave it on the ground. This happens more often than not, and every week Im getting more and more angry. Today my recycling was all over my lawn and the bin still had loose recycling sitting in it. Definitely filing a complaint.

We never had problems with Town and Country now with WCA its hit and miss whenever they feel like picking up our trash. We usually get our trash picked up on Thursdays but they called and said they would pick up Friday instead because of Thanksgiving this past Thursday. We put it out Friday...its Tuesday. My rotting salmon is still sitting at the end of my driveway. I called Saturday and left a voicemail because they dont answer the phone. They finally returned my call today and said we called you and said to put it out Friday but we came on Thursday instead so well just pick up two weeks worth on Thursday, itll be fine. Well my trash can is full so I guess Ill just leave the rest of my trash all over my driveway that Im having to store in my garage in no trash can. Its not fine. Their service is awful. When Town and Country was in charge if they realized they missed they had someone over to get it an hour later. Now its, oops...totally our fault but well make you wait a full extra week for pick up anyway. Lost this customer, Ill be switching as soon as my next billing cycle comes.

Now that I posted that star to activate the comment section, you can take it away. My trash is still sitting on my curb, days after my scheduled pickup day. Last night, animals dumped it over and made a very pleasant, fragrant mess for me to clean up. If you call the business number, you get a recording saying at this time, waste removal is delayed in Kansas. Well Toto, we arent in Kansas.Some people have very long driveways. They are having to continually take their trash to the curb to their receptacles. What about elderly people? If you are running behind, especially days behind, call the residences on that route and say hold your trash until... This is terrible service. In all the years we dealt with Town and Country, we cannot remember them being late once. Even on holidays. Please come back, T&C!

Terrible customer service. Since WCA bought out the local trash company we were with, our trash and recycling was skipped week one. Week two and no recycling pick up. I called TWICE and was reassured to leave out my 2 weeks of recycling and it would be picked up. They said they would notify the driver. Well 8 pm rolled around and I’m out there dragging all my 2 weeks of recycling in for the second time. That was Tuesday. No answer Thursday, left a message and sent an email. No response and no answer today either. Their phone just goes to voicemail!! Terrible service. I left WCA after they bought out Deffenbaugh and raised my bill to $115. They also have those trucks with the claw grabber on the side that will very often drop your bin in the street and the driver just drives off. Just a heads up for everyone.

Timely and consistent to pick up. An occasional miss is always addressed promptly.

They come by and the dont even collect all the dumpsters. They maybe collect one or two trashcans and not pick up the rest.

Great service. Prompt, neat and they take what I need removed.

I didnt write a review when I first left this company over a year ago over there bad service after transitioning from Town and Country to WCA. Now, over a year later and not even a customer they have stolen my trashcan on the trash day that I have with Constable here in Lees Summit, MO. A trash can given to me by Town and Country because they destroyed my original trash can. How is this company still in business. There are plenty of choices (good choices) out there.

Terrible. Trash (including dog poop bags) is always covering our complex on trash day. Trash bins are never fully empty. Can tell they are more focused on doing a fast job than doing an efficient job.

Do not deserve 1 star!! We just called them again asked for our refund. The lady said they would refund us the amount owed (we paid by the year). She was very polite and gracious. We shall see.

If there are service changes or delays, WCA does not communicate these to customers.Yesterday, my trash wasnt picked up. I called and was told that due to bad weather earlier in the week, some routes were NOT being run. Ours was one of them and our waste would not be picked up until next week. When I asked if WCA communicated this to the public, I was told that there was a notice about possible delays on their Facebook page. However, the representative admitted, the notice didnt say which routes.I checked the WCA web site and there were no service notifications. I checked their Facebook page and couldnt find the notice that the representative had mentioned. However, I did see on their Facebook page that information and customer comments are buried between many WCA news articles. This makes it very difficult to find notices.When WCA took over waste service in our area over 3 years ago, there were several disruptions in our area due to lack of drivers. There have been other delays since then. But, customers only find out about disruptions if they call WCA, wait on hold and ask. I work with an organization that provides client services and we have various methods to communicate with customers. To provide a service issue notice, even if only passively on their web site, seems like a simple action for WCA.However, since this has been going on for 3 years, it appears to me that WCA has no intention of changing.

Consistent and prompt service with few to no interruptions. Easy and fast customer service.

Ever since they changed ownershipiownershipit had been one thing after another. Called to complain that the trash had not been picked up and the woman told me I must report it within 24 hours. Last Thursday was my day, nope no show! Tried to contact them twice now by phone and their menu has not any option to report a no pick up. After reading all these complaints Im afraid to cancel for fear they will turn it over to collections. Not exactly sure where their office is located so I could actually speak to a person.... Very frustrating!!! Paying for a service that you dont receive. And my question is,,, with all these bad reviews what good is the BBB??? Arent they in charge of over seeing scams??? That is what this is!! This company is ripping off the public!!

Unfortunately I cannot give zero stars. Rates raised again in 2018 and paperless surcharges in addition to no pick up over the last Christmas / New Years holidays. I recommend going with someone else. Customer service was also very rude when I questioned the rate increase and cancelling my service.

I have to call them every week, without exception to pick up my yard bags. The truck repeatedly drives by my house to my neighbors.

Been with them and satisfy with service.trash picked up on time. No complaints. Satisfy customer

Ive set my yard refuge out by the curb two weeks in a row but never picked up, now I am dragging it back to the garage, AGAIN. This is what happens when a company gets bought out by some larger corp, customer service goes out the window. Im on hold right now and their recording says we are experiencing higher then normal call volume NO KIDDING?

Always on time. Always get my bulk item. Service is as expected.

Yesterday the truck emptied my can, but left the 2 bags sitting on either side of the can. I dont understand, its always something with these guys.

They have been very nice to deal with, when I have had an issue, which is not very often.

They do an excellent job. The transition from Flynns was seamless.

We have not had any of the issues of no pick up or late pick up. The team that visits our street come at the same time (give or take 30 min.) and they have taken larger items even though we may have had larger items the week before. When scheduling a large item pick up,...like a couch or something the phone rep. has always been very courteous, and patient. We have always had recycling tubs placed upside down. We have been known to have glass in our bin because visitors had deposited it there. Since we had not seen the glass in the bin the guys just placed the glass in the grass by the curb,...no big deal. The team who comes down our street are clean and working fast to move along,...every week! It is a bargain to pay the price to have them stop at every single household and haul away the stinky, human trash and they clearly (from reading the reviews) have a thankless job. Thank God someone is willing to do it.

I know they have their sketchy history but what are you gonna do? They provide the lowest cost waste removal, cheap recycling, and a fairly transparent waste stream, which is more than i can say for the other companies that offered services in my area. If you live in Raytown and disagree, lmk what you know!

Great trash service! Always shows up on time. Love the ease of paying our bill online.

If you have another service you can use, use it and avoid this company. What you can expect:Long hold times when you call in...(probably due to people like me having to call in weekly to get them to do what they were paid in advance to do...pickup the trash)Expect to call in weekly and have them say you will be picked up on your regular scheduled dayExpect to be given the run around that you have not called in based on your account notes they fail to document when you do call inExpect to get actual service 1/3 of the time - that is what I am averaging when they do pickup the trashIn sum, this service is trash. It comes as no surprise to me as to why they did not win the city wide contract for Belton, MO. I am glad of that.

Just driving by the facility on 291 outside of Harrisonville...plastic blowing all over ditches and farm fields and down the road from WCA !!

They just flat-out skipped our street, when I called, they wouldnt take a complaint because its a city contract, then they passed my call off to 311, who wouldnt take the complaint because it was after 24 hrs. Wheres the dang accountability??

Alway timely and provide great service.