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Fix-It Construction Services LLC.
1740 Country Club Rd, Harrisonburg, VA 22802, United States
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Ap
Review №1

Trying to work with this company has been a complete nightmare. We have been trying to communicate with this company for the past couple of months on getting out gate repairer. The original person we were working with just up and resigned. Since then, these people have been impossible to get in touch with. We will never do business with them again.UPDATE: It’s been 2 months since I have wrote the first review. The gate still has not been repaired. I am happy that your other customers had a great experience which is what made me chose your service however our experience has been anything but great. We are not happy.UPDATE: Going on 3 months and our gate still has not been repaired. At this time, I still do not recommend their services.

Ka
Review №2

I am extremely impressed! My husband and I live in an older home that was without a washer, dryer, or a dishwasher. Fix-It Construction did an excellent job installing all three appliances plus electric, venting, pipes, etc. They also cut and installed shelves in my cabinet. Their technician and his supervisor were very nice, knowledgeable, and skilled at their jobs. The woman in the office, Farrah, was also very friendly. 100% would go with them again if I needed any work done. Also, for those concerned, they were very good about wearing surgical-grade masks into my home during the pandemic -- not just over their mouth, but over their nose as well. Thank you!Edit: I forgot to mention -- they were extremely affordable compared to another quote I had received to do the same work.

Lu
Review №3

I call to get an estimate for the repair of the roof of the house and install the drywall of the bathroom ceiling. They went to the house, checked and took photos and told me that they were going to send me the estimate for the repair. Several days pass and did not receive the estimate. I call them and they tell me that they were going to call me that afternoon but I never received the call. Never heard from them again. No, I do not recommend this company at all.

Da
Review №4

Did a bathroom renovation. Worked diligently until completed. Work was top end and more importantly, they treated my property as if it was their own. Minimized dirt and debris, cleaned every day after work was finished. Techs were widely versed in many areas of construction. I will not hesitate to have them back when I need another job done, well done.

Ja
Review №5

They have done 2 remodels, numerous repairs. Have even called them to do repairs while I was in another state. The work always is done, price is great. My first and only call to do emergency repairs, scheduled repairs and remodels. Fair price, excellent work, great people.

Ri
Review №6

My wife and I asked Fix-It to replace 10 upper windows in our A-Frame. These are all custom windows and six are of irregular shape. This was a difficult job requiring ladders and scaffolding. The result is perfect. Their measurements were right on target and the installers were skilled and professional. They also thoroughly cleaned the site before they left. I highly recommend this company.

Je
Review №7

The quality of the work was good, and the on site crew were great to deal with. I would recommend them for any residential work!

Br
Review №8

Major water damage to flooring in 3/4 bathroom. Sub floor had to be cut out and replaced. One man came in and did the work quickly and efficiently and in less time than estimated. I was pleasantly surprised when I received a phone call saying that the bill was reduced! Great Job, thanks for the help!

Ge
Review №9

Although we werent able to use their services, the entire staff were so friendly and accommodating. We will definitely consider Mr. Fix It for any future projects first, before anyone else!! I strongly recommend calling them first for any project you have!!SharonManagerJalapeno SW Grill

He
Review №10

This initially was not going to be a five star review, but Chad at Fix-It came through fantastically in the end.Three years ago this company replaced my front porch and did some structural work on it. At a little past three years the ends of the boards were rotting. An independent contractor deemed inferior quality materials to be the cause. Fix-It agreed to replace the boards for cost of labor only as the wood supplier agreed to replace the timber at no cost. This supplier then went back on their word and refused to replace the wood. Fix-It kept to their word and estimate instead of passing this cost on to me. I still only paid for labor.They also did a great job researching some alternatives to paint and other wood treatments to increase the weatherability of the wood going forward.The porch looks great! Its nice to know there are still companies out there who will stand by their word. I would recommend Fix-It for any of your construction needs.

Sh
Review №11

Excellent service. Good pricing. Did a bath tub repair for us and did a excellent job. Troy was our technician and he was great.

Ch
Review №12

Mr. Roberts , Thank you for your response as I am always trying to keep up with the level of service we are delivering. I do appreciate the Kind words about the quality of work we have done. I have done some research about your project in detail. I believe the issue of double billing was on the door. Apparently, you originally were suppling one of the doors. It then sounds like that door never came so we owed you a credit for a job not done. Then you asked our team to re-install a door you purchased and installed. My team simply left the original charge on the ticket as we had to completely remove and re-install the door. There was actually never a double charge on the account. However, my team should have deleted that item and added a change order ( A new ticket for the re-install of your other door) to prevent this confusion. I apologize for that and thank you for the response as it has allowed us to change our internal procedures to prevent the confusion for our clients. I know that part seems minor but I do not take my customer service lightly. I constantly evaluate, make changes and re-evaluate to keep us delivering world class customer service. I take this so seriously that every quote, work-order and invoice has a line at the bottom giving my personal information to every customer should they need to speak with me personally about their experience. I appreciate your honest opinion and welcome a chance to speak with you personally about your experience. Thank you for the opportunity to serve you and we hope to continue to earn your business.

Mo
Review №13

The office staff are very polite and helpful. The workers that came to do the work were professional, cleaned up after themselves and did a great job!

Be
Review №14

We use Fix-It Home Repair for some of our repairs at my workplace. They always get the job done, and if it is something they dont know how to repair, they let us know that up front and we go with someone else. Their pricing is decent and their service is excellent.

Cl
Review №15

I hired them to do redo some things in my Kitchen. These men took time to do the job right and did an excellent job. I have and will continue to recommend them to family and friends.

Ka
Review №16

Last winter I had a bathroom project that Fix It Home Repair did for me. It was in a house that is over 120 years old. The bathroom floor was rotted out and the tub area had so much water damage that the wall could be pushed in. Nothing had been done to this bathroom since it was built in 1950. Chad met me and we discussed the options of how to remodel the room and still be able to keep the look of the old house. There was a lot of work that had to be done, that at the end of the project, we didnt see. Plumbing and electrical work in the walls. He gave me ideas that I hadnt thought about, that gave more space in the bathroom. The technicians that worked on our remodel were courteous and knew their trade. Loren often ran into difficult situations and thought out how he could best remedy the problem instead of just doing a quick fix. I appreciated this very much. I wish I could post a before and after picture of this project to show you the wonderful job they did!!! Would I recommend them...absolutely! I actually hired them again to do another bathroom remodel at my own home. Some of us homeowners can be a pain in the rear to work with! But Chad never seemed to complain or get excited when we saw things differently. His always said it was my home and whatever I wanted was fine but he always explained why he would do things differently. They are a great company and will have them do my next project!I am giving them 5 stars because they did a fantastic job on a room that had a lot of problems, the customer service was great, they always returned my calls and had answers to my very many questions.

Bi
Review №17

Customer service starts by doing what you say you will do! I called twice to get an estimate on installing an electrical circuit box and was promised the owner would call me back. Well a week later and no return call. I had used them before, but I guess I will not be using them in the future!

Je
Review №18

I have been working with Chad and the Fix it Crew for many years. They have done jobs as small as fixing a single cabinet door to painting my entire house and doing full bathroom and kitchen remodels. They can do it all. They always go above and beyond what is needed and are honest and reliable. I have no problem giving them access to do work without being there all the time because I can trust they will get the job done and do it right. I would not be able to get by without their consistent support. Give them a call for your next home repair, you will not be disappointed.

Ke
Review №19

My landlord hired them to rebuild my deck and it is wonderful! Love it.

Je
Review №20

These guys really know what theyre doing. Also awesome customer service.

Ra
Review №21

Terrible they say 1 year guarantee then when something goes wrong they wont stand behind it they want to charge you again beware!!!!!!!

Information
6 Photos
21 Comments
4.6 Rating
  • Address:1740 Country Club Rd, Harrisonburg, VA 22802, United States
  • Site:http://www.fixitrepairs.net/
  • Phone:+1 540-298-1776
Categories
  • Bathroom remodeler
  • Handyman
  • Electrician
  • Plumber
  • Window installation service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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