Not only was the woman extremely rude, but why should I be expected to take my time to go down there and pay $67.00 for them to determine whether or not they could do the work? She then told me that they charged $149.00 an hour (not including parts). Why not just say that at the beginning? That told me everything I needed to know.Ill be going somewhere else.

Worst experience Ive ever had with any computer repair service!-was recommended through a friend who asked me to request a specific tech, didnt matter. Poor service, no call back once I questioned the repair price, and she repeatedly tried to put me into a new computer...even though I again repeatedly told them a new one was out of the question at that time. Another week went by with no response after she told me she would review the bill and see what she could do.Left messages, no answer until I called once again and was then emailed the same quote that was initially sent two and half weeks prior... which was well over 500.00. For a memory stick and a hard drive? One particular part was hugely inflated, even for computer repairs... and again it was reiterated for a third time to go for 800.00+ for a new one!-declined service/picked up my computer a few days later and it was completely inoperable, a far worse condition then how it was brought in...I contacted them about the fact the computer was completely fried and of course...NO RESPONSE!!So go there with deep pockets and be prepared to buy a new computer...BTW, the service techs did seem to be nice, friendly but the woman at the desk was the antithesis of warm and fuzzy and she was the one I directly had to deal with...unfortunately.

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