The technical and support staff in Harrisburg were marginally helpful, since I am not an authorized Inclinator service man. They did , however, give me the name of Iacony , who is their authorized service company. Although they were able to physically come to repair the 50 year old machine, the owner did offer technical support which enabled me to get the machine to work properly.

I built a three story house that was completed in May, 2013. An Inclinator elevator was installed during construction. It worked without any problems for the first 3 1/2 years. Since then, it breaks down about once a month. Various parts have been replaced which after ordering sometimes takes weeks to get in. Its been unreliable and Im disappointed I put one in. I would not recommend an Inclinator elevator to anyone and would strongly suggest if you are thinking of installing an home elevator you explore using another brand.

They are totally dedicated to their customers, their communication is amazing, and they are so nice! We would definitely recommend Inclinator Company of America!

We absolutely enjoy working with Inclinator! From their elevator production department to their parts department, they are always accommodating to our needs.

Best residential elevators made in America

Great Company to work with.

EXTREMELY DISAPPOINTED WITH THEIR SERVICE.THEY DONT SEEM TO CARE ABOUT ANYTHING OTHER THAN SELLING THE UNIT.I PURCHASED FROM THEM INSTEAD OF OTHERS BELIEVING THAT A PENNSYLVANIA COMPANY WOULD SERVICE UNIT PROPERLY..SAME PROBLEM GOING ON FOR YEARS

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