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Meineke Car Care Center
1125 Carlisle St, Hanover, PA 17331, United States
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Th
Review №1

I usually do my own work on my car and have struggled to find a repair shop I trust for a while. These guys were very courteous, timely, and up front with me, and I was very impressed with the quality and service. They went out of their way to save me money by letting me know about a recall option for the repair I needed done, and when that didnt work out with the local dealer they quickly fixed the issue for a reasonable price. They may not be the cheapest shop in town but I trust these guys to be honest and give you great service.

Ji
Review №2

Josh was super helpful in explaining everything. Appreciated all the courtesy checks they did. The pictures explaining issues were very helpful in understanding what problems my vehicle had. I will definitely return for more service there. Will recommend this Meineke to family & friends.

Ab
Review №3

Great customer service, first time been in here, I called on Saturday usually its hard to find an opening spot on a weekend asking if they have time on Monday to check and repair a seal axle, Joshua told me to bring it so they do the inspection and provide an estimate. I like hyperlink with the pictures they send with the multi inspection point, and give an estimated time of completion.. Thank you

Am
Review №4

I have been so happy with the service and quality of work done to my vehicle each time I have been here. I love getting the link to get details of the issues and pictures as they are working on my car. They are helpful, honest, and the customer service is outstanding!

Ev
Review №5

The gentleman, Air, helped me. He was extremely nice and well mannered. I asked him if he could check the air in my tires and if he could help me figure out how to set the clock in my car. He did both for me. They also topped off my power steering fluid. He spoke to me about needing tires and I told him I would have to take out a loan. He said Meneke offers financing with no interest the first year and I will have it paid off by then. Because of the excellent care given I am going to return to Meneke for tires and power steering flush.

La
Review №6

We traveled to PA from out of state on our way from our Long Island NY home to our Annapolis MD home to look at a vehicle for sale then brought it to have a pre purchase inspection, which actually went very well and we were pleased with their help. At the same time we asked if they would charge the air conditioning in our other vehicle because it had quit and it was horrendously hot out & we still had a several hour drive ahead & we were traveling with our pets, 2 golden retrievers and 7 cats. Though they originally said they could do the AC charge, when we got there we were told they could not do it with any animals in the car. We were able to take out the dogs and could have taken out a few cat cages but we have 2 cats that travel in leash & harness. We could not take a chance of losing our cats if they got scared out of the car so I asked if they could make an exception since since charging the AC would only have to be done under the hood anyway. The employee gave every reason why the animals could not be in the car when they were working on it but the bottom line is that either it is company policy or they just didnt want to do it. That left us forced to be in a car for another 4 hours with all of those animals and ourselves overheating. It was beastly. A little compassion would have been nice. This rules are rules attitude Makes a place

J
Review №7

Our car was overheating and the air conditioner was working on and off. The front counter associate was very polite and funny. We were from out of town so getting our car back in a timely manner was important. They diagnosed the problem and from start to finish the car was ready by the end of the day. Quote was spot on and service was great.

Jo
Review №8

Friendly service and honest and transparent about pricing and giving opinions to help educate about my cars issues. Would highly recommend!! Will definitely be going back again!

Ge
Review №9

I would Like the owners of Meinicke know that the Hanover team did a fantastic job on my 65 Plymouth satellite. I was very pleased at the workmanship and the talent Jake is awesome!! I’m a retired veteran two tours to Iraq I did receive my military discount and greatly appreciate it I will definitely continue and promote my Meinikes Hanover team they’re great thank you. George Harris

Ne
Review №10

Great service. Right on time with appointment. Price was same as quoted. Manager was quite busy with warranty people on the phone. I dont think I would have the patience and courtesy as he did. Keep up the good work.

Re
Review №11

This was my first time with Meineke for a repair or anything other than an oil change. Josh and the mechanics did a great job on my van. It was an expensive repair involving the catalytic converter and oxygen sensors, but the vehicle runs so much better and smoother and the repairs were explained very well to me.

Co
Review №12

They were very knowledgeable and had a good attitude and understanding of what I wanted done and was very affordable. Josh is a great guy and very easy to talk to.

Jo
Review №13

This place takes advantage of female customers. This place thinks women are easy targets to talk into buying unneeded services. Gave my lady a bunch of BS when she went in for an Oil change. Oil change deal is a scam! Avoid this place if you want honesty and integrity. Will never recommend. All these positives reviews look suspect, and are probably paid for.

Ra
Review №14

The person at the front desk was the most rudest person I have ever met. I took my vehicle there just for a oil change. I didn’t know they were going to take my vehicle apart and tell me I need thousands of dollars for all kind of repairs other than the oil change. I just had a state inspection done on my vehicle and nothing was said about all the repairs I was told I would need.When I went to pick up my Hummer H3, Josh was very unhappy that I didn’t want anything done to my vehicle other than the oil change. He argued and yelled at me. This is so unprofessional and I told him I would never bring my vehicle back there again. This is no way to treat a paying customer. Thanks for ruining me day!

UL
Review №15

Excellent customer service, josh goes above and beyond for his customers and does the rest of the service team

Al
Review №16

I get all of my work done here! I won’t take my car anywhere else! These guys are amazing with customer service and with honest pricing! I never feel robbed leaving here! I have all the confidence in the team at Meineke in Hanover on Carlisle Street!! Thanks guys!!!

Sh
Review №17

The staff is always friendly and informative. They get the job done in a timely manner.

Bo
Review №18

First time at Meineke I found them to be very professional and trustworthy had my annual inspection done they found some issues that really needed to be addressed, if your vehicle has to be kept overnight they do offer a loaner car. I would recommend. I will return👍

Da
Review №19

My first experience with this location was amazing and I was really excited to use them again today. I went online and scheduled a timed appointment for this morning to get my oil change done. Upon arrival they did not have any drop off paperwork and when asked the manager told my wife to use a napkin or paper to write our information down. So I wrote my info down on a napkin and put my key in the Dropbox while 3 of the employees just say there looking instead of offering to take my key and information down. Me and my family went to breakfast done the road and when we came back almost an hour and half later my car was still sitting there and it didn’t look it moved. The manager Josh informed me that since I elected drop off my car would be done whenever they had time to do it. There wasn’t a single person there waiting and 2 bays were empty with no cars in them. Why ask me for a timed slot if your going to do my car whenever you feel like it. When I asked him about the car he simply told me that’s how they operate and if I wanted to go elsewhere I could. Not really a progressional thing for a manager to say when your looking for someone’s continued business. I simply asked for my keys and left as we had other things to get to but as we left the manager Josh laughed and told us to have a wonderful day like he honestly could have cared less. Whoever the manager was when they opened was amazing and couldn’t have been nicer. The new a manager could care less and was nothing like the first person I interacted with. Was looking to stay with a single place so I could get a routine down but I guess I’ll give the next place a shot instead.

Ha
Review №20

The Hanover store on Carlisle Street is one of the most amazing mechanics Ive ever been to. They work with you financially, and have a credit program you can apply for. Friendly and fast service at great prices, I will forever be a customer!

El
Review №21

This particular Meineke isawesome. The staff is very friendly and aim to please. The work was done in a timely manner and I will continue to use this facility. Josh is super.

ka
Review №22

Great deals right now on oil changes and inspection. They are new here so I would go back again. Very nice and efficient.

Jo
Review №23

Does great work on all makes and models😁 very happy!

Da
Review №24

I just wish I would’ve been told about the financing part before I got all the work done Can’t believe that I will end up paying back almost 3 times as much as what it cost to get the car done

Da
Review №25

Very professional crew. I will definitely be using them again for all my vehicles. Highly recommend them.

Ad
Review №26

I took my car there, and the mechanic couldnt figure out what was wrong with my car. He asked his supervisor who said he was busy, and that I need to get a rental car for the night. They dont know what they r doing, and will charge you more, because of that.

Ta
Review №27

Scheduled just a oil change for 1pmDropped my car at 12:45It wasn’t done till 2:30And the 1995 basic oil change isn’t 1995 it’s only a 10$ discount so whatever.I’ll get someone else to do my oil changes from now on.

Cr
Review №28

What a great team. Will definitely be going there from now on. Josh is a gem. Thank you guys for the good work.

Re
Review №29

Extremely helpful abd willing to go above and beyond to help explain and take care of issues with car.

to
Review №30

They were nice .did great job.

Ha
Review №31

Everyone I spoke to was friendly and professional, they got my oil change done quickly and did an overall inspection of the entire car. Anything they saw and thought would need to be looked at or fixed they sent detailed images and decriptions to my phone instead of other auto centers that pressure you into getting work on your car done that doesnt need immediate attention. 12/10 would return for any all my auto maintenance!

RI
Review №32

Top notch service and overall experience. I went in for a oil change and think I found my new automotive go-to. The detailed report was easy to read. Will be back again

Al
Review №33

Awesome place! 10/10 service

Al
Review №34

Polite, Quick, Excellent Honest Service! Will be my local go to mechanic for sure! Christine (Truck) and Sandy (Jeep) thank you for taking the time to diagnose them!

An
Review №35

No charge for checking my car out.

Ja
Review №36

When you have an old high mileage car no one wants to work on it a lot of shops in Hanover will just tell you to scrap it but i took it their to get the front end looked at for a clunking coming from the front and to find out most of my steering parts needed to be replaced i am glad they are willing to fix it for me to keep it on the road

Ch
Review №37

They really help me and my family out in a tight pinch. Customer for life.

Ji
Review №38

The guys here are awesome at the location in Hanover PA its to bad I can only give 5 stars. Each guy here should get 5 stars Hanover needs a place like this

Am
Review №39

Needed my headline on my VW Beetle fixed and Michael was absolutely fabulous! While it was a bit pricey— I’m incredibly happy to have someone say “yes” to working on a VW. Thank you for getting me in on short notice and dealing with my cluttered Christmas-gift filled Bug!

Da
Review №40

Did a wonderful job

Ri
Review №41

Professional and courteous service, with good communication.

ED
Review №42

Great owner, good service, fast and clean. I will be back again!!

bi
Review №43

Fast, efficient and courteous

Be
Review №44

Asked for oil change and tire rotation. Tires werent rotated tire pressures were left at 29 psi.

Le
Review №45

Professional work

Jo
Review №46

Very friendly and informative.

Lo
Review №47

Knowledgeable staff, very professional

Br
Review №48

Overpriced

Sh
Review №49

Great customer service!

Cl
Review №50

ON

Information
7 Photos
50 Comments
5 Rating
  • Address:1125 Carlisle St, Hanover, PA 17331, United States
  • Site:https://www.meineke.com/locations/pa/hanover-2876/
  • Phone:+1 717-359-3006
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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