The guy who came out was super nice, very polite and respectful. I was floored at the customer service he provides and he also provided small talk about things I absolutely love to talk about. great fella and keep up the good work!

I had a great experience with the team member Perry. Very educated, honest and easy to talk to. I felt very at ease. He answered all my questions. He made sure I was satisfied with all the details of this service including the cost of the services before I signed anything. Double checked before leaving if he answered all my questions. All around great customer service!

I contacted Hawx on Saturday about an ant problem and they sent a tech named Perry to my house Monday morning. Perry was very professional, personable and knowledgeable. He communicated exactly what he was going to do, explained why and set the expectations going forward. I have a follow up in 30 days, I would really appreciate the same technician, (Perry) coming back.

Outstanding service by Perry. He went beyond the call of duty.

Austin was on time, very professional and friendly! He did a great job on our first service inside and outside. There were also two friendly gentlemen that stopped by the neighborhood (the day before) during a hot day to talk to me about Hawx services, of which I had never heard of the company previously but I’m glad they stopped by!

Worse service ever! Sales person lied to me and my wife! Got sucked into a contract even tho I told them I didn’t want a contract! The sales guy hid everything when I signed so I couldn’t see everything was going on but when the technician that was brought out he explained everything to me and I refused his service. I felt bad for the guy I mean I could tell he was having a bad day but I don’t like being lied to. If you would send the techs out to do the selling instead of the lying sales men you would still have my service. The technician was very kind and was honest and explained to me everything that the sales guy didn’t! SCAM ARTISTS!!!

Perry was very knowledgeable and friendly. He even spoke with my kids about the bugs they see. He wanted to make sure we were very satisfied with our treatment.

McKinsey did a great job and communicated everything that they were doing. Also texted me when they were on their way and when the job was completed. Sent pics after the job was completed. I would definitely use this them again!

This company is terrible! They never showed for my quarterly service. I called to cancel my account and they still wanted to have me pay a cancellation fee, even though they did NOT perform the service! The representatives are extremely rude and one even hung up on me. DO NOT USE!!!

I highly recommend! Technicians are professional, courteous and knowledgeable. Customer service is always helpful! Mike Latchford was wonderful! He explained the process and walked the property with me. When he was finished he checked in with me and even took a minute to pet my dog.

Haux is truly the ultimate pest control company. They are professional, effective, on time and I recommend that anyone reading this to just stop researching pest control and go with Haux! These guys know how to get the job done!

Hawx came out and sprayed to get rid of ants, spiders, carpenter bees, and also provided an option for rodents.Mike Latchford was professional, enthusiastic, and very knowledgeable about the service. He explained things clearly and answered all questions I had and did a very good job. I would definitely recommend this service.

This is by far the worst experience with door to door sales we have ever had. Promised a one time treatment and then tricked us into a contract. Called to cancel and they charged us $220 to cancel even after explaining we did not ask or authorize this. The sales guy never told us about this “contract” and assured us we were signing for the one time treatment. I am in shock that they have high ratings given all the reviews/complaints on Facebook and BBB. What a disgrace of a “company”. The account manager was also not helpful nor concerned that reps were treating people this way.

Mike Latchford and his trainee, were very personable and accommodating. Our appointment was on Friday before the holiday weekend and I was worried that they were going to be stressed or in a rush.In fact they were amused by our neighbors beagle and seeing the lizards!

Austin performed our service today, he was very polite and professional. He was very thorough while performing the service, he inspected places where our previous service provider never inspected! I’m extremely happy that we decided to give a chance to Hawx!!

These people have come to my door to sell me something 3-4 times at 9pm. I have toddlers and dogs that are sleeping. They continue to show up after being asked to not stop by-especially after 6pm. Not only is this company not very courteous, the men who are selling are cocky and arrogant. This company seems to have no diversity in its staff either. I would never have this company do anything for me, since their staff is so rude.

Mike Langford serviced my property and house thoroughly and professionally. Mike is very knowledgeable in his field and great at explaining what he is doing. Thank you, Mike!

Mike L. Came out and did my first treatment today. He was extremely professional, friendly, and seemed very knowledgeable. I’d be happy if he did all of my treatments!

Mike Latchford was great. He kept in contact before and after the service, and completed everything timely and thoroughly. I was skeptical, but very pleased in the end

We had a very positive experience with Mike Latchford. He explained the process well, he is very knowledgeable in this field. He was also pleasant, a great person to work with.

The absolute worst ever ! Also they stole 211$ out of my account after cancellation . Btw irtwas cancel at anytine , no problem .. Product doesnt work and also very much robbery .. There was no time frame on the cancellation as stated on the recorded phone call .. I do not recommended this company .. Do yourselves a favor and call orkin ..

Very professional let you know when they arrive and what they will be doing and in and out quick. Very respectful workers and tips for what can do yourself

I was extremely satisfied with the first treatment we received today. The technician Mike Latchford was extremely professional and thorough. He did an excellent job at explaining everything that he did today and answered all of the questions that I had. I would recommend Hawx and Mike Latchford!

Mike Latchford did an awesome job explaining the services being performed. The technician was very friendly also. Great job everyone.

Mike did a great job for us. He was quick but thorough. We really appreciated the services he provided.

They have got rid of everything inside of the house but not outside of the house I still have ants,Grub worms, spiders what you spread in the yard It’s still laying in the yard hasn’t dissolved and now I got so many moles in my yard that I’ve never had before and I feel like you’re feeding the moles and not killing the bugs

Mike Latchford and McKensie were awesome! Extremely friendly and professional! Also very fast and efficient! Want to work with them always! Thank you both!

Mike Latchford was professional and efficient. I can’t rate the results of the treatment as I just had my first service yesterday. Thanks again Mike.

Very informative and very friendly. Explained exactly what they were doing and why. Thank you for your service!

Mike did a great job! Have been using Hawx service for a couple years now. It was a great investment.

Mike Latchford did my first treatment today, he was friendly, informative, professional and was very knowledgeable. I would highly recommend.

I had a service today with Perry, he was super professional, explained all what he was doing and make some recommendations. Looking forward for my next service with him again.

Josh was my service tech. He was on time, professional and knowledgeable. Josh will be the one I request to have out for every service.

Hawx came out a s sprayed for carpenter bees and ants. They also noticed that there was some rodent activity and were able to take care of it before we had an infestation. Mike Latchford was professional, courteous, and answered all of my questions.

Mr. Mike Latchford came to my home in Nky he was very through and explained the steps to eradicate the pests of course. I feel pretty confident about having year round service as I’m in a pretty wooded area and it’s been pretty hard getting services as everyone is booked up for the year. I have to say overall it was just great he’s a pretty nice guy who even my bird took a liking to lol so for those who have pets he is pet friendly! So if you’re stuck looking for help on the cusp of Summer approaching it definitely can’t hurt to give Hawx a call.

Mike Latchford was awesome. Treated my yard for pests so we can enjoy outside without a bunch of bug bites. Thank you!!

Very Professional on their first visit. Mike Latchford came back the second day and treated the lawn for moles with worms and granular chemicals to kill the food source. Mike was very Professional and pleasant to be around.

Mike Latchford and his partner Mike were consummate professionals. The even dealt with my insane doggo very well. 12 out 10, would recommend again.

Mike Latchford did an exceptional job. Super friendly, helpful and diligently got the job done!

I’ve been using Hawx for approximately 5 years and their service has always been reliable and professional. No pests in our home!

Mike Latchford is awesome! He was true to his word and communication is exceptional

Nicole Wilson was very helpful in setting up a quick visit to inspect the ant problem at our house. We are very satisfied with Hawk Pest Control and have been using them for over one year!

Door-to-door salesman will lie straight up. Claim theyre treating your neighbors when its not true, and try to push you into signing up without going over the whole agreement. Just know its a contract deal totalling hundreds of dollars, and not some low price deal. They use scam tactics and try to abuse the elderly into signing contracts with them. The business should be ashamed. Dont believe the paid reviews and dont support these horrible business practices.

Mike did a great job. Very professional and thorough. Thanks!

This was my first time using Hawx Pest Control and Mike Latchford was great. He explained the various treatments that he was going to apply, he listened to my concerns about the various bug issues that I was having in the yard and since the application the bug issues have gone away.

Mike was very knowledgeable about what he does. He discussed what he planned to do with us and pointed out a few issues we weren’t aware we had.

Technician Mike did a great job. Very efficient

Mike Latchford and his crew did a fabulous job. Very professional.

My mother-in-law hired them to spray our house and lawn in order to keep out ants and fleas in other pests ever since theyve been spraying weve been overrun with carpenter ants which is one of these specific bugs that they had sprayed for. Not only that but we still have regular ants coming in as well.

Very professional and thorough. Took the time to inspect every room and look for problem areas b

I had a mold problem and Mackenzie did a great job taking care of it.

Mike did a great job explaining what he was going to do. Very professional!

Got stung by a whole nest of yellow jackets called hawks and they were out withing 3 hours to treat for the bees and any other insects that may get into the house

Thomas was here when he said he would be, very explanatory and friendly

Mike Latchford showed up on time and completed his work in 1 hour. Very professional

Horrible people charged me hundreds of dollars breached the contract never came out and fulfilled there obligations just charged me another 190 two days later contacting my attorney!

Beware of this company. They will trick you into signing a contract without explaining what you are getting into and then charge you a cancellation fee to get out of the contract. Stay away!

Mike latchford was very knowledgeable.

Hawx has people come door to door to sell their services.This is how I herd of them and signed up. When I signed up I was told they would be spraying for ticks, flees and mosquitoes. Normally I would spray my own yard but I thought hey why not. Well come to find out after my dogs got flees they were ONLY spraying for SPIDERS! So I was paying over $100.0 Every 3 months for them to spray for spiders. Be careful very unhappy with their services. Also I have cameras around our house when they would come to spray they won’t even go to our back yard. Only spraying the front yard. This happened multiple times. Now when I called and told them they did send someone out again to do the back yard. I hope this helps. I will be returning to doing my own yard moving forward

I have a huge Mole population. Mike will get them all!

Mike was great! Went above and beyond!

The service from Mike was fantastic.

Before I got this text, I called in to the company to let them know how impressed I was with the service I got from Antonio. He was professional and willing to go above and beyond to help me. I would like to have him service my home every time I need it. He called ahead to let me know He was on his way. When he got to my home he let me know he was there. I work just two minutes around the corner so I met him there. Very impressed with his professionalism and work ethic for such a young guy..

I have tried multiple times to have them stop coming to my house and treating it. When I call to cancel they tell me Im on the hook for 2 more services but they dont realize Ive been keeping track of this claim via text/email. They told me in January I had 2 more, they told me in April I had 2 more and now its July and they are saying I have 2 more! DO NOT SIGN ANYTHING WITH THIS COMPANY! I have to contact my bank now to get them to stop. Besides, I hired them for ants and the havent put a dent on them. There is little evidence that they do anything when they do come out.

This company works very good with pest control. I havent seen any problems so far. I was highly impressed with the customer service i got from Allison. She is an exceptional conversationalist. Very polite and let me know all the information i needed.

The service tech Paul is fantastic. Very professional and answers all questions and hits problem spots when asked.

I needed to switch services to a new address and called in and spoke to Jenny. She was super nice and got me set up with no issues. Id also like to add that since i started using Hawx, I have had no bug problems at all!

Today I called to discuss finances and maybe cancel my service. Stephanie helped me switch to a service more suitable for me and my family. I appreciate her help so much. I love hawx and the services they perform. Highly recommend them!

The only positive thing about this company was talking to Jr at the corporate office and telling him all of my complaints about them.

Antonio with Hawx Pest Control was great! He called to let me know he was on the way. When he got here, he explained what he was doing and the products he was using. He was friendly and had a great attitude.

Hawks is always punctual and the service mean or polite. Any time I have questions they are knowledgeable and have recommendations. They even clean up the spider webs. If you are looking for pest control service this is the company.

I spoke with Allison on the phone and she was very very patient and helpful with all my questions and was easy to talk to. The company hawx works so well! i havent seen bugs in so long!

Great Technician.Brook arrived on time, provided additional information for my husband in a detailed manner. We appreciated her consciousness in spraying around our property so as not to damage our personal belongings & pool.

This business is SHADY! I had a sales representative come to my door. He told me if i signed something he would lock the price in for me and he would come back by the next day to see if i was still interested. He told me if I wasnt I could cancel no problem. He did not come back and still signed me up for service. I have tried to contact customer service for 3 months to tell them i wasnt interested and no one ever answers their phones. I even turned away a guy that tried to treat my yard because I DID NOT WANT IT. They did not care. Then when they try to collect money she says well if you pay now ill only charge half...ARE YOU KIDDING! I didnt want your service from the beginning why would you deserve anything!

I wish I could give ZERO STARS. Horrible, horrible, horrible. Sales pitch from young man offering a deal on Memorial Weekend made it sound great, too bad the company doesn’t match his attitude he puts out! As soon as I heard the word “contract” I should’ve declined! I’ve once again learned my lesson. We’ve had 2 treatments, both times the yard from front perimeter to back perimeter, what the sales guy said, was never done. Twice we were told they would send someone out. I called spoke with some supervisor and the only way she said would fix this is send a manager out to put granules down. So done! They came today leave a door hanger, NO NAME, NO DATE, NO DESCRIPTION, oh because they sent a technician not a manager! F this company, they do nothing to satisfy the customer!

The technician was very knowledgeable able the product! Was professional answer any questions that I had!Would recommend this company!

Another great visit from Hawx! Technician was prompt, friendly and explained everything he did. Great customer service

When calling in to Hawx I spoke with Natalie and she was amazing to work with and answered all my questions spot on. I will definitely work with this company again.

I found this company through a knock on the door solicitation. I find them to be professional, prompt, and fairly priced. They are always friendly and provide timely reminders. Very happy with them.

Very happy with the service we received. Antonio (our tech) was great. He was very friendly and thorough, and took the time to answer all of my questions

This company is horrible! They have no integrity and very poor customer service. I have asked them not to come back to my home on multiple occasions via, text, email, and live conversation. We had an medical/concern issue and asked them not to come back and they won’t cancel my contract unless I pay hundreds of dollars. When I requested the service they insured me it was safe and would not cause any issues...all lies! It’s full of dangerous chemicals! Do you self a favor and try a different company!!

Don’t believe them! My wife signed up for a “$50” promo service while they were going door to door in our neighborhood telling you it was only $50 with no obligation. After month or so they were continually calling telling us we are locked into a contract which my wife has been adamant that we did not want the service. TODAY they made an unauthorized charge to our card for $107 which they should not even have on file. We will be looking at legal options.

John was extremely helpful and was more than willing to help us out when the sale associate gave us misleading information even after our dog accidentally tagged him in his junk. Got us an awesome discount and was quick with getting the job done.

Had a guy come to our door and gave us a sales pitch. He told us that we could cancel anytime, and quoted us a specific price.However, you CANNOT cancel at anytime, and the price went up after the initial spray. Beware of this company. Being as I have seen multiple reviews stating the same thing, it is apparent this is a common business practice, regardless of what the PR Rep will post below this review.

I called the main office and spoke to Natalie on the phone in regards to my services. She was very kind and friendly to speak with. I would recommend Hawks to my friends for their services.

Great customer service!! The young man who came out to help with my mice problem was knowledgeable, friendly and super helpful! It always helps when they are dog friendly too! Great company.

Im on hold right now with customer service to cancel my subscription for the 2nd time. They wont stop coming to my house and sending me bills each quarter. Their services rendered no decrease in bugs and insects around the house and I have multiple videos Ive watched of the 5 minutes they take to spray around my foundation. This company is selling snake oil around Cincinnati and they dont deserve your business.

I’ve been frustrated as I can’t seem to get the techs out on a day I’m home. Aybree explained how the scheduling works and got me set up for a reservice. She made it easy and knew how to help me. Very patient and understanding.

Our service went very well! They showed up right away at my scheduled time. He was very friendly and professional. He found a nest of mud bees in our landscaping at the front of our house that we didnt even know existed and got rid of it along with all of the other spiders, ants, wasps, etc. I cant wait to see the results of the spray over time.

Tried to call on Dec 26, as I was scheduled for Dec 27 service to see if I could get a “ballpark” time frame. On hold for 15 min, then told I would be called back when an operator was available. Got no call. When I called next morning I was told they weren’t even open on the 26th. Don’t you think they could have put that message on their phone system? They were responsive that day to giving me a two hour window.

Hawx Pest Control has brought me so much peace of mind! I have a terrible fear of spiders, and since we have begun treatments with Hawx, I have seen how effective their services truly are! Chris is so professional, and always very thorough with explaining where/when/and why he is treating each area of our home. They are always respectful of our time and our property. Their customer service is top notch, and I know that their treatments are not only the most effective weve ever received, but also safe for our kids, furniture, hardwood floors and landscaping! I cant say enough about how happy we are with Hawx; I highly recommend them!

Always excellent and professional service with very good results. The service techs are friendly and courteous and do a thorough job every time.

The technicians are very courteous. And when I called into the office, Jenny is super sweet.

Great team members - friendly and conscientious. Thorough treatment

Its a trap! Apparently the initial contract is for 5 visits, rather than the 4 that were explained to me on initial signup. I was told that I was receiving a discounted rate, and that all they ask is that I keep them for a year, and that they come quarterly. In any reasonable persons mind, 4 quarters, 4 visits, and I can cancel. When I called after my 4th visit to cancel, because its just not worth the money, I was told that I couldnt cancel until after my 5th visit. Horrible.

What I like most of all is the customer service from the technician Antonio he’s very polite he also explains the work that’s being done and answers all the I haveThanksAntonio

Damien our service tech was very professional and he did a fantastic job. I will recommend him to anyone who needs your service.

The man Josh Remsky that came to my door selling this service became Rude after we said that we were not interested.He asked us would we like to know what he was going to say next.I dont think that is a good way to sell a service.Definitely needed more sales training and some manners.He came back to my house hours later and told us to F off.

I had a major issue with multiple people but Aybree M. Helped me resolve my issue perfectly! I will always request to talk to her with any needs or concerns I have!

They lie about how much they charge you. My contract said $79/ month. They charged me $189 on July 11th. When I called and asked why and what happened they said services already performed and I couldnt get a $110. They said there was nothing they could do. My contract doesnt say that much. Who the hell can pay that much a month to treat ants and mosquitoes??