Ro
Rose Automotive
110 N Erie Hwy, Hamilton, OH 45011, United States
Comments
Fa
Review №1

Everyone is so friendly, helpful, and accommodating! I feel like I can really trust them and they do a great job of keeping you updated!

Ha
Review №2

Ive been meaning to write this review for a while but wanted to give them a chance to make things right. They arent going to so here it is. I would like to preface this by saying my family and I have bought several vehicles from them over the years and I dont know what happened but they are not the company they used to be. I bought a 2006 Chevrolet Colorado from them just over a year ago. I have had nothing but problems from it since. Within 3 weeks I had to take it back to them to put an entire new transmission in it. A few months later my passenger side front brake seized from being so severely corroded I had to replace the entire assembly. Thats whe the real problems began. I paid for a 2 year power train warranty on this vehicle. For the past several months it has been burning oil so bad I Have to fill it every week. When you start the vehicle you get a cloud of oil smoke so big it will fill a parking lot that is not exaggeration I have multiple videos of this that I wish I could post here. When I took it to them they told me it was a valve that had gone bad and charged me a $150 to fix it. So to be clear they charged me to fix an engine issue after they sold me an engine warranty. As soon as I got it back from them my 4 wheel drive stopped working. And I literally mean as I pulled out of their parking lot The warning light came on. They also didnt fix the Oil burning issue but my truck did start running like absolute garbage. It has no power it shakes under acceleration and still eats oil and blows smoke when you start it up. I have taken it back to them since and they told me they cant find anything wrong. Apparently they have blind deaf-and-dumb people working on their cars there to not be able to see the issues that are occurring. I get that they sold me a piece of junk and they have no desire to stand by it, But its going to cost them multiple customers because neither me or my family will ever shop there again. Until then Im stuck with a $10000 truck That blue books for $1500 And barely functions. I hope theyre proud of themselves.

As
Review №3

We were looking for a first car for our 16 year old daughter. My husband called the day before and spoke to Greg. He told him we would be in around 10 am the next day to drive it, but we would be definitely be purchasing it if it drove well. We called at 10am as we were driving to let him know we would be 20 minutes late. He said that someone else was driving it. We still were interested, but obviously upset as we were very excited for our daughter. No courtesy phone call to let us know that they sold it before we got there. We do not live very close. It would have been nice if we had received a call so we did not waste our time. Once we got there, Greg told my husband that because the people who bought it did not see the price listed on the internet, they paid $1000 more than what we were going to pay. So, anyone looking at cars there, make sure you look it up online first or they will rip you off for more money. Totally unprofessional.

RC
Review №4

Great service, dropped car off wed night for ac compressor clutch issue. Fixed and ready third at 3pm. Fast and professional!

Sy
Review №5

Great service getting me in a new car

al
Review №6

Let me start with go to Joe firstI know this I wouldnt consider making an automotive decision without going to Rose and talking to Joe or one of the sales representatives I dont know I know a lot about cars and a lot about salesman but I trust these people here be honest and upfront with me I appreciate your honesty and their concern for my business and my needs. The first one is the 2009 I bought brand new when it was still Rose Chevrolet.

Ed
Review №7

Excellent work, good service, but they are expensive.

Je
Review №8

Brandon has been taking care of me for years I highly recomend very profesional

Co
Review №9

Very PATIENT sales person Greg Combs STAY HEALTHY and HAPPY ALWAYS.

Ki
Review №10

Friendly staff. Quick service. I appreciate how well I was treated.

Ra
Review №11

Always good place to go.Buying, service, trading in.

Je
Review №12

They are a little expensive. They were much better when they were Rose Chevrolet.

Fr
Review №13

Great place... Good informative phone call to Mike... Drove over from Indianapolis area... Bought used Ford Transit... Dealership dots all the is and crosses all the ts... Thorough prep job on van and smooth paperwork...

Ke
Review №14

Great place and Great service wouldnt go anywhere else

La
Review №15

I love this place they are always nice and very helpful with saving you money! They actually care about you and your safety rather than the money. I will continue to use Rose Automotive as long as I can.

Ke
Review №16

Michael & Allen in the service department are very transparent & they are nice & work has always been right & prices are very far Given A Try

gr
Review №17

Only reason Im giving em this high is because Im giving em the benefit of the doubt. I was told 15-20 minutes, it became 2.5 hrs and said it was an issue with the car and kinda half fixed the issue. Very disappointing, but willing to give em a pass.

mi
Review №18

I had a very good experience.joe went beyond and above for me to get my car thanks again joe

Ut
Review №19

I would highly recommend purchasing from Rose Automotive. Friendly staff no pressure and great service after the purchase! Joe Imhoff walked me through the process and followed up after I took delivery.

Ma
Review №20

The folks at Rose Automotive made me feel like a person, and not just a number. Their staff was positive, polite, and did their best to find the right car and the right deal for me. They succeeded across the board!No stress...no pressure...and their transparency gave me the confidence of knowing I got a great deal. They took care of me in every possible way...and left me with a smile. No other dealership has done that for me.

J
Review №21

I love my 2016 Chevy Trax I purchased a year ago

Da
Review №22

Always been helpful. Dink has always beenHonest and fair with us.

Ju
Review №23

Absolutely the most organized, low pressure, and expedient auto sales experience I’ve ever had. Would 100% recommend. Fantastic experience

Cl
Review №24

Ask for Joe, great guy to deal with.

Pa
Review №25

Got the job done fast and very friendly

Wi
Review №26

Good service. Nice people to work with

Br
Review №27

Rose Automotive are as honest as Ive seen in a car lot in along time. Drove three and half hours to look at a ford edge sport they had. Everything the sales man spoke with me about on the phone was exactly what I showed up to. Had a minor issue with vehicle that they took care of for me before I left the lot. Very honest guys and Im very happy with my purchase. If you ever visit Rose Automotive ask for Mike, you wont be dissapointed!!

th
Review №28

Greg Combs is awesome. He has been taking care of me and my families automotive needs for years. The smile on my daughters face when he showed her the car he thought would be perfect for her said it all.

mi
Review №29

Don’t ever get a car repaired here they will rip you off!!All the good reviews from this place came from family members lol they literally stole our car

Me
Review №30

Great place to buy a car or truck. Very friendly

Cl
Review №31

Stopped in for an out of state inspection that I needed immediately. Professional, friendly, and FAST service. I was in and out in under 20 minutes with all proper paperwork to title my out of state vehicle. Great service.

Po
Review №32

Totally ripped us off‼️this place was AAA recommended I only went here because AAA recommended them I had never heard of the place.So upon getting my car looked at they told me my transfer case on the All wheel drive was out and it would be $2000 after making the decision with my wife to do the $2000 repair they called and said they started fixing the problem but that wasn’t going to fix it it actually needs a $6000 transmission.I kindly declined and told them just put my car back like it was and I would come get it.He told me it would be $1000 for them to put it back like it was I was baffled like you misdiagnosed my car and want me to pay.!!Ive read other stories of them taking cars for repair and filing for a title and selling people’s cars.Read all bad reviews on these people they are bad news!!!

Fr
Review №33

Rose Automotive what can I say about this place good service always a friend with their prices and they never deceive you just remember you guys schedule appointment with them if you want something done to your vehicle sometimes they will accept walk-ins but on Saturday they close early so dont come in there at 12 thank you youre going to get a brake job done and its all going to be done in an hour thats who you real people and takes longer than that and plus they will close that one on Saturday I think you probably want to check more into that

lo
Review №34

Always friendly and excellent work done on my car.

To
Review №35

Very nice people in parts dept going back for service on fri

Al
Review №36

Have a crew of very knowledgable techs here, go with confidence

Su
Review №37

Always great sales staff and tips on the service department

Se
Review №38

Ok so went here to get car fixed and they gave me a price I told them to fix it.well a hour later they called back and said something else was wrong and wanted more money so I kindly declined and the guy demanded $800 before I come get my car that they mis diagnosed going through bs to get my car back

To
Review №39

Ill be a return customer

er
Review №40

Joe was awesome. Got turned down everywhere but he worked to get me an awesome deal. They treated me and my family right. Will definitely send more business their way!!

Ke
Review №41

Even though I give a score of 5 stars you still have your good & bad. But I will recommend Allen he his my go to guy thanks al.

As
Review №42

Great customer service, they were very patient and kind. My family always brings our Chevrolet and GMC trucks here and they are fixed quickly and run great

Am
Review №43

The guys that work there are polite. But I dont understand how they can be service and parts but not have any heater hoses in stock for a Chevy vehicle?

Cr
Review №44

The best in Hamilton.

Th
Review №45

Purchased multiple vehicles from Rose, and the difference is a real thing. Very easy, and smooth buying experience.

St
Review №46

Went in looking to just window shop, and ended up buying a truck Lol! Awesome staff up front, but when you get to the back to sign papers the guy is a little I guess u can say pushy. He didnt seem to care for the customers was just hey let me get money, sign here and get out. I only give 5 stars because the man that sold me the truck went above and beyond for us!

jo
Review №47

Great place for your automotive repairs

Le
Review №48

Ive been going to Rose Automotive almost as long as Ive been driving! Theyre always pleasant, courteous, and understanding. I now drive (or tow!) my car from Dayton to have them service it. Theyre the only repair shop I trust.

Ro
Review №49

Great service always, Phil very trust worthy.

Wh
Review №50

Excellent customer service. Refilled the air in my tires for free and it took less then 10 minutes total. Highly recommend.

Ta
Review №51

Nice people went to pick up a rental truck for out of town driving. They accommodated me after my reservation was messed up by the Northgate location in Cincinnati.

Sh
Review №52

Wonderful prompt service, great prices!

Ja
Review №53

My Mother and I had purchased four vehicles from them. Their Sales and Services here are very good.

Tr
Review №54

Best in town!

Sh
Review №55

They were honest and good service

Ma
Review №56

I bought a car there

Li
Review №57

Excellent service. Pulled in with flat tire and it was fixed within 45minutes. Thank you!!!!

Jo
Review №58

Great service and great friends

bu
Review №59

Well i normally dont write reviews, but i have to say that Rose Automotive was very professional. Coming from out of town to look at a car, not only was the car ready and clean but everyone was very nice and helpful. I was in and out of the dealership with in an hr with purchasinga car. I would diffently recommend Rose Automotive. Joe was a great guy and was great to work with.

Wa
Review №60

Great and honest service for your vehicle

te
Review №61

These guys handle their business. Im happy.

J.
Review №62

Most money hungry Repair department in all of car repair!!!I felt scammed when they told me a price over the phone then when I came to pick up the car they told me $300 more because I couldn’t remember who I talked to.Read bad reviews most of all the bad reviews are for money scams

Sk
Review №63

Actually was there for budget rental trucks, really nice people Ahmad very helpful at getting my truck rental lined out.

Mi
Review №64

I was very pleased with the prompt and friendly service.

Pa
Review №65

Greg combs is an awesome salesperson!

Ra
Review №66

They are good car lot

Ke
Review №67

This is a cat lot on Dixie hwy. In Hamilton,Ohio. They have a variety of cars, mostly used from what I seen. Depends on what your looking for, and Im sure its a buy here pay here lot cause mostly all of them are on that stretch of highway.

Ry
Review №68

Well frist off. People there were rude an unprofessional. An joe the young punk sale rep I had, was a jerk an was better than everyone. There cars were better than my trade in. Offer me a stupid price on my car. I hope he is not married. I feel bad for his wife. Oh watie he probably not married cuz he is a jerk. People dont waste your time there. Go to a good shop an get the respect you deserve when you go to buy a vehicle.

Ma
Review №69

Polite, professional only complaint is the waiting room was freezing.

Jo
Review №70

They do wonderful work there

Ja
Review №71

Very knowledgeable service and parts department

Mi
Review №72

Service department is top notch!

bu
Review №73

They are flat out thieves. The total job was $99. They got4 1/2 xs for labor. I will NEVER take my truck there again

le
Review №74

Just a big Thank you!!!

An
Review №75

Great service

Da
Review №76

Clean, nice personal

Sa
Review №77

Good quality work

St
Review №78

Service department Rocks!!

Ro
Review №79

Excellent service

To
Review №80

Good job!

Ed
Review №81

Good mechanics

Ro
Review №82

Great mechanics

Mi
Review №83

So kind

DA
Review №84

Good prices

Wa
Review №85

Rose 🌹 like family

Information
85 Comments
4.4 Rating
  • Address:110 N Erie Hwy, Hamilton, OH 45011, United States
  • Phone:+1 513-863-7878
Categories
  • Auto repair shop
  • Auto parts store
  • Car dealer
  • Car repair and maintenance
  • Mechanic
  • Used car dealer
Working hours
  • Monday:7:30am–7pm
  • Tuesday:7:30am–7pm
  • Wednesday:7:30am–7pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:7:30am–7pm
  • Sunday:7:30am–7pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations