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My Trusted Carpet Cleaners
2911 162nd Ave NE, Ham Lake, MN 55304, United States
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Jo
Review №1

They did an amazing job on our carpet and couch. We have three dogs and they did excellent at removing dog hair and smell. Thank you so much!

Me
Review №2

I had a family get-together recently and someone stubbed their toe in my basement leaving bloodstain trail on the carpet. I called My Trusted Carpet and the owner was very professional. He and another member of his team arrived on time and provided excellent service with results! The pricing was great for the job they did. I will use their service in the future again as we are extremely satisfied!

Ta
Review №3

Tim was amazing to work with. He was very responsive and the prices were reasonable, he even added a service on for free. I will definitely recommend his services to anyone who needs carpet cleaning and will continue to use him for future carpet needs.

Sa
Review №4

I would definitely recommend My Trusted Carpet Cleaners to anyone that needs their carpets cleaned. Not only did my carpets turn out great the turnaround time was even better. They also got a stain out that Zerorez couldn’t get out.

Ro
Review №5

They even gave us a bottle of organic stain stuff since we have a puppy. They were on time - actually early (super great!), like their website says there are NO HIDDEN FEES...their prices are published. They do their work fast! I think our carpets will now last a few extra years. We DEFINATELY will use them again!

Bo
Review №6

We were absolutely amased at how clean our badly stained carpets were when they were finished. Very proffessional, courtious, and high quality service!!!!!!! Definately will use them again when needed. Would highly recommend to others!!!!!!

Ch
Review №7

Tim was wonderful. Were in a rental, and needed to have the carpets cleaned (builders carpet about 20 years old). Tim was able to get it looking and feeling nearly new again. He also removed years of pet hair from our sofa. Hes very polite and timely. Great service, we would happily use My Trusted Carpet Cleaners again, and we shared his business card with our neighbors.

Su
Review №8

Tim and his crew were great! Efficient! Friendly! Appreciate how they were able to meet our needs for scheduling. Well Done.

sh
Review №9

I am really impressed with this company. They were timely, courteous, very thorough, and priced right. I definitely will call upon them again as well as recommend them to others.

Co
Review №10

The team at My Trusted Carpet Cleaners were professional, friendly, and great to work with! Our carpets look and smell great. We would definitely recommend Tim and his team!

He
Review №11

Great customer service. Friendly and professional. Explained the process well and were efficient. I will definitely use this company for future carpet cleaning needs.

Ga
Review №12

We were very pleased with the carpet cleaning that was done by Tim and would highly recommend his cleaning services. He goes above and beyond what might normally be expected. We had an old pet stain that reappeared after the deep cleaning and he promptly returned the next day to go over the area to our satisfaction. You will not be disappointed Im sure.

Pa
Review №13

I met Tim From My Trusted Carpet Cleaners about a week ago. I needed to get somebody in to clean our business carpets and chairs ASAP. Tim was extremely accommodating and coming out to give me a bid and scheduled the job two days later during hours that worked after our business hours. He went above and beyond to make sure everything looked perfect and I could not be happier with the end result. I would highly recommend My Trusted Carpet Cleaners to anyone looking for a carpet cleaner. He kept me notified via text as to when he would be arriving, did the job in an extremely reasonable amount of time was vey professional. He was able to get out tough stains and high traffic areas cleaned. We will definitely be using My Trusted Carpet Cleaners again soon.

Ka
Review №14

Tim did a wonderful job restoring our carpets to like-new condition. They look so good! It was easy to book, and the communication about arrival times was spot on. I highly recommend this business anyone who wants a refresh of their house. It looks amazing!

Jo
Review №15

Best carpet cleaning we’ve ever had. Carpets look new! Tim was so professional & courteous. Will definitely use again.

Ka
Review №16

Had a great first experience with My Trusted Carpet Cleaners! We just moved into a new home and had them clean carpets before we moved stuff in. They were on time, professional and the carpets look great!

Ki
Review №17

Tim did an excellent job and arrived right when he said he would! Our carpets look great! Its nice to be able to support local people.

Fr
Review №18

Very Great Work!!! Tim and Ben were amazing!!! We will definitely be returning customers!

Br
Review №19

Tim did an amazing job! He has excellent knowledge of how to remove stains and care for all types of carpet. We will definitely use My Trusted Carpet Cleaners again!

Da
Review №20

We were very happy with the carpet cleaning from My Trusted Carpet Cleaners!! Very prompt responses and great customer service. They got out a couple stains we couldn’t do on our own and the rooms are much more fresh than they’ve been in years. Also great prices! Thanks Tim for a job well done. :)

da
Review №21

Working with Tim was a great experience. We had to reschedule our appointment, but he was able to fit us into his schedule right away. He explained everything prior to the actual cleaning to ensure I was comfortable and knowledgeable. The service itself was excellent! We have hard to clean carpets since we have a new puppy, and the result was terrific! Tim also followed up to ensure we were happy with the results.We will definitely use this company again and will refer to our friends.

De
Review №22

Very professional from beginning to end. This is the second time weve used them and we would not consider anyone else. Weve had tough blood and pet stains and Tim left no stone unturned in trying everything to get them out. We were going to replace our carpet but after our cleaning, we may not have to. This is my trusted cleaner from now on.

Na
Review №23

I was blown away by the quality and service provided by Tim and My trusted Carpet Cleaners. We had a very challenging carpet situation (Pet related) that required multiple visits and increasingly intense treatments. Tim was meticulous in his plan of attack and pulled out every tool in his arsenal. I dont often see this level of persistence, attentiveness, and quality. I also dont often write reviews, but everyone should know that this company should be their first call for any carpet needs. Thank you, Tim!

Ja
Review №24

Tim did a fantastic job! Tim showed up early, finished quickly with minimal disruption to our home. Our carpets look new again very pleased with his work and the value for his services.

De
Review №25

Tim thank you so much ! Excellent job. Looks beautiful and no intention of buying new carpetNow. You are a great company and I will recommend you to any friends looking for a awesome carpet cleaning !!

Wy
Review №26

Tim is very professional and excellent at carpet cleaning he does an amazing job and you can completely trust him in your home. He is a very hard worker that will get the job done to perfection!

Je
Review №27

Tim was very accommodating and professional. My carpet look so clean!

Br
Review №28

Tim was very responsive when I requested he came as early in the time frame as possible. Very quick, professional, respectful, and even gave my 2 year-old a goodie bag to keep him entertained! Highly recommend!

Ki
Review №29

So glad that a friend recommended My Trusted Carpet Cleaners! The name rings true. Service was so easy to schedule and they use friendly texts for confirmation and even let us know when they were on their way (slightly ahead of schedule). The work was excellent and efficient and every aspect of the experience was so professional from scheduling through completion of work. I wouldn’t hesitate to use My Trusted Carpet Cleaners again. I can comfortably recommend Tim and his company to anyone I know.

Ci
Review №30

We are all very impressed with your professionalism and love our carpet again!! We will definitely use you again!! We highly recommend you!! Our carpet is so clean and smells so good!! Thank you so much!!

Ji
Review №31

I chose My Trusted Carpet Cleaners because of their high standing with the BBB and I am so happy I did! Their website was easy to navigate and I was able to get pricing and schedule an appointment online. Tim was so friendly, courteous and professional. We had 4 rooms, stairs, and a hallway done. The whole process was quick and we are very happy with how they turned out! Tim even sent a follow up email the next day to make sure everything dried okay and we were fully satisfied with everything. I absolutely recommend My Trusted Carpet Cleaners and will definitely be using them again in the future!!

Sa
Review №32

I chose this company based on Shaws recommendation and Im glad I did. You couldnt ask for someone better than Tim to trust with your carpet. He was punctual, professional, and just a really nice guy. Communication was great, from setting up the appointment to getting the follow-up e-mail to make sure the job was to my satisfaction. Thanks, Tim. The carpet looks beautiful and thank you for the gift bag.

Ly
Review №33

I had 2 rooms and a stairway cleaned and the staff was amazing! I am extremely happy with the service and the results! Great to work with a local company

D
Review №34

I chose this carpet cleaning company based on my carpet companys recommendations and after reading the google reviews. They did not steer me wrong. Tim showed up on time and was very knowledgeable, conscientious, and professional. My carpets look and smell amazing! I would definitely call on this company again for any future carpet cleaning and will recommend to friends.

MI
Review №35

Efficient, Polite, Professional, Affordable!! Great job, looks terrific, Highly recommend!!

Ma
Review №36

My son got sick last night and made a mess on our carpet. I booked online at 9pm and Tim was where by 10am the next morning. AMAZING! He was efficient- and I loved that I got a text message when he was en route. Great service- thank you!

Ch
Review №37

We had an awesome experience with this company. They were on time, courteous, thorough, and priced right. We had a few rooms with stubborn smells due to dogs and it made all the difference! I highly recommend this local company!

Ma
Review №38

Excellent customer service! Every thing went smoothly and no surprises.

Sf
Review №39

Tim is prompt, professional and communicates well. The service is top notch! We will be return customers.Tims quote was fair and he delivered above expectations.

Be
Review №40

I own a small moving company in the cities, and after working with Tim I know that this is the company I will be referring every one of my customers to. He is polite, courteous, and a stand up gentleman. Not only that, but when he is finished cleaning your carpet it looks nothing less than brand new! These are the guys you can trust across the board.

Th
Review №41

Right on time excellent communication and the job was well done Tim and his partner took time to show us before and after while working in progress ......helped us to see the quality work they completed while they were doing it. Helped us move items so they could do their job and more able to complete in a very short amount of time ...four rooms and stairs 1 hour. I will be calling them again in the future.

Ka
Review №42

Tim was excellent to work with on every front. Prompt communication. Professional & friendly in person. Over the top in checking to be sure we were happy with the finished product. And followed up a couple days later being sure all looked good & asking for the opportunity to come back if anything wasn’t up to our standards. Our couch looks as good as new & our carpets have never looked better!

Je
Review №43

Tim was awesome! Our renters had him clean the carpets before they moved out. When we moved in the living room carpet was dirty (from the renters walking on it when it was still wet). Tim took the time to come back out and clean the living room carpet for us again! Thank you for your amazing customer service!!

Sc
Review №44

Tim did a fantastic job for us - such a better experience than other folks we have worked with for carpet cleaning. Id recommend his company to anyone!

Ja
Review №45

From the first time Tim came out I knew he would be getting more of my business. He made our 20 year old carpet look like new! Hes also super friendly and he just had a way of putting you at ease. He also was NOT leaving until he knew I was completely satisfied. Ive had him out 2 more times and I think the next time Im a little lonely I will just toss some blood, red wine, and some mustard on the floor and rub it in so he has to stay 2 more minutes. Ha ha

Wi
Review №46

Tim notified me he was on the way and showed up when expected. He reviewed work to be done and made recommendations which saved me money. He didnt try to upsell me like other carpet cleaning businesses do. I knew up front the cost. 90 minutes later, I had clean and fresh smelling carpets. Thank you Tim!

Jo
Review №47

What a delightful experience! Tim is a real pro, and also extremely approachable and honest. I will continue to use Tim’s services forever.

ke
Review №48

Highly recommended! Very professional and my carpets look great.

Ke
Review №49

Such an easy process to book online. Tim and his partner came 1/2 hour early and finished quickly. The Carpet looks and smells great! Very satisfied with them and will definitely call them when I need carpet or upholstery cleaning in the future!

Je
Review №50

Highly recommended! Tim was very professional, careful, and detailed in his work for our church.

Ja
Review №51

Tim did a great job! When he arrived on site, we realized we had some additional rooms we wanted cleaned. He was more than accommodating and even gave us a deal. He was also on time on one of the coldest days in 20+ years. Professional and reliable, we will be using him in the future if we need additional services.

Ki
Review №52

I’ve been looking for a carpet cleaner that I can trust and count on. I’m happy to say I’ve found it!Tim did an excellent job cleaning our carpet. He is punctual, courteous, professional and customer service oriented. We are very pleased with his work and will recommend him to friends and family with full confidence!

Ki
Review №53

My husband and I were thinking we needed to get all new carpet on our main floor. After an efficient and cost effective visit from My Trusted Carpet Cleaners we realized all we needed was a professional cleaning. Our clean carpets look and feel new again! I assumed they would look better but I had no idea they could look this good again. I strongly recommend this company.

St
Review №54

We found Trusted Carpet through Shaw, a leading US carpet mfg. We wanted to be sure that we had our carpet cleaned by a service that supported our warranty.Tim, at Trusted Carpet, did more than we expected. He reworked high traffic areas like the stairs as if it was own house. He was on time, easy to work with and his estimate did not change.

Al
Review №55

Tim did a great job cleaning the carpets in our office. We have some high traffic areas - they were cleaned and look like new. Also, Tim did the work after hours so our customers wouldnt be bothered.

ch
Review №56

Excellent job on cleaning our tile! Results surpassed expectations. Having them come back for additional work. Courteous, prompt, professional and fairly priced. Did what they said they were going to do! Refreshing!

Ma
Review №57

We had Tim out a couple weeks ago to clean all of our carpet. It had been a number of years since we had them done and with two big dogs and a cat... they needed it. The carpets all now look great and the house smells much better too! Very reasonably priced as well.

ja
Review №58

Great job. Easy to find online, answered right away, called to confirm appointment, emailed appointment, reduced price when they arrived, fast, friendly, Excellent job. Id recommend them.

Me
Review №59

One of the best customer service experiences I have ever had. They had immediate availability, communicated frequently prior to arrival, showed up early in the 2-hour window of time we were given, and were completely pleasant, professional and careful. Tim went above and beyond expectations to help me with an upholstery stain, and the results were amazing. Would absolutely recommend this company.

Pa
Review №60

My Trusted Carpet Cleaners and Tim Ross are incredible. They do an excellent job and the people there actually CARE about the quality of service and earning your business. The people actually doing the work have a vested interest in the business and it really shows. They take the extra step of bringing in special fans to dry out your carpet so you dont have to sorry about staying off it for 2 days or having wet socks, etc. Highly recommend. Will never call anyone else again.

Je
Review №61

Great service and communication. Very easy to work with and our carpet looked amazing after they left. I liked the automated text messages to communicate updates. Would recommend to others.

Ch
Review №62

Very professional, did a excellent job. We got the full package at our place and were very happy with the results, removed all stains including makeup, wine, and misc spots. Our couch and love seat were also cleaned which fluffed up our pillows, and also removed a food spill on the end of the couch. We also tried the odor treatment which removed our dog/cat smells in the apartment and left a very pleasant smell afterwards. 5/5 we will definitely use Tim and Dalton again!

Mi
Review №63

We had Tim clean our Carpets including the hard to clean stairs. It was an awesome change long overdue. Looks like new and smells fresh!

Sh
Review №64

My Trusted Carpet Cleaners did an INCREDIBLE job with our carpets! They went above and beyond our expectations, and their customer service was amazing. The work they did was the best weve ever had in terms of carpet cleaning services. We would HIGHLY recommend them for anyone!

Al
Review №65

If only I thought to take a BEFORE photo of the stain that happened on the carpet in the doorway of my office.. a pretty hefty salad dressing spill during an office party left all of us stunned at just how much coverage it reached. Weeks after, the stain grew noticeably darker with the wear traffic in this area. I am blown away by the incredible job My Trusted Carpet Cleaners did. Its literally as if the stain never happened! The carpet is better than I have ever seen it. Brighter, fresh, like new. I will definitely use My Trusted Carpet Cleaners for future needs. Thank you!

AA
Review №66

We had Tim and Dalton out to Clean our carpets due to a cat that had gotten closed in a room for a day. The room is no longer an issue and the rest of the home looks great too! Now to keep an eye on the cat before doors are closed.Would anyone want her? Just kidding the kids would be bummed if the cat weren’t around.

Jo
Review №67

He did a great job, very timely, professional and was able to get stains out others couldn’t!

Sa
Review №68

My trusted cleaners did an amazing job on our carpets. They were very professional and friendly. I am so happy the complete experience using this company. I would highly recommend them!

Tr
Review №69

Tim and Dalton did a fantastic job. The previous people had done a very poor job and our carpet was in trouble. They kept going and going and our carpet now looks as good as it possibly can.

Li
Review №70

Carpet, sofa and chairs look like new. Tim was efficient and prompt. This is our second time using this company and will not be the last. Linda

Me
Review №71

We love My Trusted Carpet Cleaners! They make everything feel and look brand new!

La
Review №72

My Trusted Carpet Cleaners did a great job on a carpet that needed some serious cleaning. My business has lots of foot traffic and the traffic was showing! They showed up on time and when they left the carpet looked new!

An
Review №73

One of our reps came in and asked if we got new carpet! Yep it looks that good! Great job Tim and team!

Sh
Review №74

Tim was incredibly timely and efficient. The experience was painless and he was very pleasant and responsive to all of my concerns.

Mi
Review №75

My appointment was really easy to schedule and Tim was right on time and did a great job! Thanks Tim

Ke
Review №76

Excellent communication, great service, went out of their way to make sure we were happy with the office cleaning - and we are! Dont hesitate to book your cleaning with Tim. Very fair pricing with great results.

Du
Review №77

Quick and efficient. Also, I didnt know carpet cleanings came with free snacks.

No
Review №78

Great customer service. End results were amazing!

Ka
Review №79

My Trusted Carpet Cleaners cleaned my basement carpets and my couch. Everything looks and smells clean and fresh! Tim was professional and left my house cleaner than he found it!

ja
Review №80

Hands down the best carpet cleaning service weve ever used. Completely removed all of our pet stains. And customer service was excellent. Nothing but good things to say about My Trusted Carpet Cleaners.

Jo
Review №81

Very nice and professional crew. Very reasonable price. Will definitely use them again.

De
Review №82

Tim and Ben did a fantastic job, highly recommend our carpets look brand new! We will be using them in future.

Information
73 Photos
82 Comments
5 Rating
  • Address:2911 162nd Ave NE, Ham Lake, MN 55304, United States
  • Site:https://mytrustedcarpetcleaners.com/
  • Phone:+1 612-961-0906
Categories
  • Carpet cleaning service
Working hours
  • Monday:Closed
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–4pm
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