user
Meineke Car Care Center
13835 Johnson St NE, Ham Lake, MN 55304, United States
Appearance

Comments
Ju
Review №1

We took are vehicle in for an oil change. On the report we were given with our receipt there was a list of various things they checked during the service. In the notes it listed a diagnosis and customer refused service. We didnt refuse service. - no one reviewed the list with us or brought anything to our attention. When I reviewed the paperwork at home most of it was illegible. I was very impressed with the level of communication.

Mi
Review №2

I will recommend this place to anyone wanting to find a good shop. They’ve always been extremely helpful and always got the job done no matter what the issues were great people to deal with

Mi
Review №3

I requested an A/C check and they checked my A/C system out. It was quick, fast and easy. I need more work done on my A/C. The team here is nice and explained things in simple ways for me to understand what’s going on. The work that needs to be done is pricey but well worth it in me opinion. Been here before and will go back. Thanks Guys!

CO
Review №4

Very nice people and they do very good work at a great price.

Ke
Review №5

We’ve been bringing our vehicles to Meineke for years now and have never had an issue with any of the repairs we’ve had done. More importantly, we’ve never been sold anything that didn’t need to be done, and honesty in this industry is hard to find. I recommend this shop to anyone who needs their vehicle serviced.

Br
Review №6

I have been bringing my cars there for about 5 years. Everyone is great to work with and they do great work especially Greg. He has been honest and has even referred me to others when it is beyond their scope of work.

Sh
Review №7

Were moving and we will miss the wonderful, quick, easy service this place has always blessed us with. Kristin is kind and always puts those coupons in for you! ❤️❤️❤️

Da
Review №8

They explain everything in detail, before work is done. I know my vehicles taken care of the right way here,. Good people and I trust them with my vehicle

Ch
Review №9

A great place with actual honest mechanics. I wont go anywhere else.

To
Review №10

Good value, excellent communication. Ive used them for all my vehicles. Theyve even talked me out of unnecessary repairs.

Pa
Review №11

Was lucky and had a same day appointment for a oil change. Compared price, the same as other shops in the area. 23 point safety check, and tire rotation Included. They also support the local boy scouts pack with a pine wood durby car. I enjoyed looking at them while I have a short wait for the oil change.

ni
Review №12

I used a Groupon for wheel alignment. They were very courteous and did accept appointment. I was in and out in about 45 mins.However coming to the actual alignment not sure the car feels the same prior to how it was before alignment work done. Tyres continue to wear on one side and upon driving car tend to sway on one side

Al
Review №13

They are super easy to work with & helpful. Dropped my car off the night before & they were able to pull my care in their garage over night. & worked on it the next day. I’d recommend them & I will continue to go to them for any of my cars needs .

Ph
Review №14

Friendly, very nice place, the result is great. My car is running straight, quiet. Happy!

Du
Review №15

The mechanic gave me some really good advice on why my steering wheel was shaking during driving and pointed out some loose tie rod ends that presented a safety hazard.What I liked (being mechanically inclined myself) was that he took me back to the shop and physically showed me the problems so there was no question about his integrity.He was really upfront about it and I appreciated that in a neighborly kind of way.

Ma
Review №16

Always gone above & beyond when weve been there over the last 7-8 yrs. We only use Meineke for our car repairs, even warrenty work with our preowned carsHonest & fair pricing.Knowledgeable & friendly.

be
Review №17

I didnt know where I was going to be working that day, so I made the appointment at 445. I arrived 40 minutes early, and they help me out and got my car right in. Thank you for that.

Se
Review №18

They have always been great. Been going there for 5 years and never had a problem!

Ka
Review №19

I am always very impressed with every experience I have ever had here! Friendly , honest service! They always can get me in in a timely manner to resolve the issue.

Mo
Review №20

A friend told me a few times to try them and I’m so happy I did!

Na
Review №21

Only shop that would do a same day repair. Vacuumed ac system and filled. About 45 from drop off it was done and the cheapest in town too I might add.

Ke
Review №22

Always friendly and a good price. We take all our cars there. I recommend highly!

Br
Review №23

Ive had several vehicle 4 wheel alignments done by the Meineke Ham Lake location. They are able to schedule me in within a couple days of my call and the alignment process is very quick. They usually get me out the door within an hour without the (false) guilty feeling that I need a bunch of suspension components replaced (tie rod ends, etc). If something does need work I receive a fair and honest estimate and they show me the problem. I feel they go the extra mile to make sure Im satisfied with the work theyve done on my vehicles.

Bu
Review №24

The team at Meineke did a great job and did it quickly. The value for the work was on target!

Ma
Review №25

Had a great experience here. I have been looking for a new auto shop and I don’t have to look any further! Love my new tires!

Ca
Review №26

They are the best! I had an electrical failure and they fixed it so quickly! Highly recommend!

ch
Review №27

As usual, great work and got me in quick.

Wi
Review №28

Great staff at the Ham Lake location. Very reasonable prices and they always fix any issue I have, and they do it correctly the first time. Only place I will go. Would highly recommend!

Ni
Review №29

Greeted upon my appt. Appt took an hour as stated. Nice staff and was informed of my vehicles status at all times. Good value. I loved the sticker they put on my windshield, for it was typed and easy to read! Not written in own and smudged like other places! Never had that, so was exciting to me! I appreciate the little things!

My
Review №30

The air bag light was on and the cost to fix it was too much for our budget.

Ta
Review №31

Very prompt service. Oil change was exactly what they said it would cost. Rotated our tires. Never tried to convince us we needed extra costs

Ch
Review №32

The best repair shop in the twin cities, hands down. Going in not knowing much about repairs only that I see all of thrm rip people off even proved one a few years back still nothing you can do, But MEINEKE works donating for cars for neibors and free to be both anoka county programs so they are government contracts to help people like me understand repairs and costs. GUYS trust meineke in Ham lake hands down no questions asked and I am so glad to be able to report this personal knowing of this as a cars for neiblors grant I got thru anoka county i gave my boyfriends car the clutch....but now im smarter and have mine and will only trust you guys thank you!!! Love always, Christina

Ta
Review №33

I had an inspection done. They were friendly and quick. I was concerned they would try to sell me “extra” services I didn’t need... they didn’t. I have not been here before. It was in my neighborhood and not super busy at 8:00a. I may check them out for a future service.

Ca
Review №34

It was a great experience. In and out in no time. Great service, reasonably priced.Thank You

Su
Review №35

Went in for an oil change. Easy to get an appointment, timely and great value.Update. Repeat customer. Best value oil changes in the Minneapolis area! These guys are awesome.Update. Repeat customer. Still provide awesome service and the best prices. Will continue to use.

Tr
Review №36

I always have great service here. As a woman I don’t feel taken advantage of, I trust the staff on recommended services and never feel they are trying to up sell to me. Highly recommend

Ki
Review №37

They were on time. They were professional. The price was fair. I believe the employee that assisted me was Greg. He was kind, honest and he gave me a feeling of trust. i will definitely go back there.

Sc
Review №38

Can’t properly update their hours on the phone or google

Tr
Review №39

Always a great experience at this location. I’ve been bringing my vehicles here for a few years now and I’ve never been disappointed in the quality of service or the professionalism of the staff.

Ja
Review №40

Fast turnaround on a tire plug for spare tire I brought in on a Friday 30 min b4 closing... Price was highway robbery for $26,,, for a tire plug that took less than five minutes! Thats $520/hr for service makes me avoid this place like the Corona virus

J
Review №41

Good service at an affordable price

Pa
Review №42

Went for wheel alignment and I think they did a good job with it. Friendly and helpful.Only thing I did not like was no precautions were taken during this covid times. No masks worn by anyone.

Me
Review №43

I swung in after seeing the AC recharge sale ad on their sign out front. They scheduled me and got me in and out in under an hour. They didnt try to talk me into any other car repair or maintenance services. Highly recommend.

De
Review №44

My exhaust pipe blew a hole in it. I brought it into meineke to see if they could get my car in, she said yep just leave the car and we will get to it (I did not have an appointment but we had an extra vehicles so I wasnt worried on how long they would have my car). It was my first time going to meineke. Meineke called me the next day and said it was done. I worked a double that day and couldnt pick it up till Saturday, they said that was fine and would keep it inside overnight. The price was very reasonable! The lady at the front desk was super nice and helpful. I would definitely go back and recommend them

Me
Review №45

I love this place! Awesome and honest!👍❤

El
Review №46

Amazing service done by them. Treat you with respect the second you walk in. People that actually care about the business and customer.

Yo
Review №47

The lady Kirsten at the front desk is really nice. I have been going to this place for a while. I do like the fact they get you in in a reasonable time. They explain all your car issues and give quotes.

Le
Review №48

Satisfied with the 4wheel alignment.. Great job!!

Br
Review №49

They are alway professional, friendly, helpful, honest and always do a great job!

Ni
Review №50

Great guys. Honest. Many times have told me about less expensive options that I did not know were possibilities. Always do good work, on time. Really easy to talk to.

Ja
Review №51

Awesome shop, great staff

Je
Review №52

Friendly efficient service. Got me in on short notice late in the day. A/C service was done well, and completed quicker than promised. They happily ran several quotes for me on other services I wanted to check prices on (vehicle typically needs special procedures and parts), as well as making recommendations without being pushy. Will be back again.

Em
Review №53

Everything was good. I dropped off my car but nobody called me. I had to call to keep checking on my car and see how it was going. Come to find out there was a default part put on my vehicle, I was directed to either drive it home with that part on it and bringIt back the following day or to leave it which I did. They replaced a new part with no extra charge but then the next day I again had no update on my vehicle and had to call so about 2 hrs later, I got a call to come pick it up. After picking it up I noticed my car was making alot noise after the repair which was not normal and I have never heard before. It sounds like my cares about to fall apart! I asked about the before I left the premises and they told me first that my car was sounding like that before I brought it in ( which it didn’t I know my car), then I was told it wasn’t a right fitting part, So all in all 1/5. Don’t ever want to take my car here EVER AGAIN!

Ma
Review №54

Always the best service!Upon bringing my car to a different shop, who told me I needed all new breaks and tires at 20,000 miles.I then brought my car here, to Mieneke informing them of what the other shop told me was wrong with my car.I dropped it off and they gave me a FREE loaner car to use. I got a call a short time later where the owner, Mark, told me there was nothing wrong with my car.I have never had an experience where a Car shop has told me NOTHING is wrong. On top of it, Mieneke charged me nothing, even though it took time for their mechanics to go through my car!They have earned my business for life and are one of the most honest companies I have ever encountered.Great care, affordable prices, and extremely ethical!

Je
Review №55

Great prices, customer service and quality service. I know my vehicle is in good hands. They are honest and straight forward and what they quote you at Is what you pay no surprises. They also let me know what needed to be fixed how urgent and how much. They also tossed in a free oil change and I was missing a wiper and they just replaced it. I highly recommend

Br
Review №56

I’ve been using this Meineke location for several years. The service desk is efficient and friendly, the work is done correctly and on time, (generally faster than the initial estimated time), and they will call with recommendations for other service I can choose or decline. I heartily recommend this service center!

Li
Review №57

Always have good luck with this place, and the staff is very nice.

fr
Review №58

Great service and timely work. Thank you, got me out plowing.

Os
Review №59

Easy transparent. Communication with staff over there was quick n smooth. Dropped off car and picked up car after hours. Didnt have to take time off work. Thanks Dave!!!

Ca
Review №60

I’ve used Meineke in Ham Lake, MN several times and they are always pleasant, friendly and efficient.

Mi
Review №61

Why does this seem extraordinary? Because I have had mechanics in the past that have taken advantage of the trust I placed in them. Took my car in to him on four different occasions for four different problems over the course of a year and every single issue was $500.00.Took one of the business cars into my friends at Meineke because the brakes were squeaky and grabbing. Assumed I would be paying for a brake job. Nope. There is nothing wrong with the brakes. Pads, discs, rotors all good. No charge.A mechanic you can trust is worth their weight in gold. If you are dissatisfied with yours; give these folks a try.

Je
Review №62

Aside from the price which is hard for this mother / teacher /student as it is for all... I love the Ham Lake Mineke. They always are able to squeeze me in, help me find all coupons or deals that will help, and get things fixed fast. The staff are polite and prompt.

Ve
Review №63

Greg and the staff did a fantastic job on my Jeep. They installed a lift, custom rims, tires and a drop hitch. Everything turned out perfect and the price was very fair. Greg even had my Jeep washed for me and ready to go when I picked it up. The next day Greg called to make sure I was satisfied. I would recommend this shop to family and friends!!

Co
Review №64

Super fast, clean, friendly.

St
Review №65

GOT ME IN ON SHORT NOTICE.THEY DO NICE WORK.

Su
Review №66

If I could give zero stars I would. I brought my car in to have my timing cover gasket replaced. $1500.00 and almost 3 days. On the way home from picking it up from Meineke, it started backfiring. The next day my low oil pressure light came on then within minutes the engine seized. I had a 2008 Pontiac Grand Prix. The oil pump is in the front timing cover. So not only did it cost me $1500 I also had to buy another car to get to work. I contacted Meineke corporate and they sent me a reply asking me to give them another opportunity to essentially take my money and run. DO NOT GO TO MEINEKE! They have zero idea what they are doing. If you live in the East Bethel, Ham Lake area, take your vehicle to Cedar Creek Automotive. They will treat you right.

Le
Review №67

I LOVE the service I receive when having to bring my car in for repair. Friendly, honest and go out of their way to help however they can. I wont bring my car any other place.

Te
Review №68

Not much waiting and very pleasant people

Je
Review №69

Excellent service. Honest shop. Good pricing. Clean pleasant waiting area.

Au
Review №70

Greg and the team at Meineke deserve 6-stars for their recent service on my vehicle. When I thought I was SOL on my DIY, they took over and everything went smoothly. I needed to replace my a wheel hub assembly that I intended to work on at home but my axle nut was seized into place (even after putting 1200 foot pounds of torque on it). After bringing it into them to break the nut loose for me, I was so impressed with their transparency and know-how, that I decided to hire them to take care of the full job. They used the parts that I supplied and everything runs great now. Since I live fairly close, the staff was courteous enough to offer to drive me home and pick me up when the job was done. This is by far the best service Ive ever had in the Blaine/Ham Lake area.

Th
Review №71

They are very friendly and on time and reliable

An
Review №72

Great & friendly customer service. Service was done quickly & they helped me know I can get coupons for future visits. Thanks!

Ja
Review №73

Recently I took my truck to a different shop to have it inspected. Once they did they strait tried to tell me I needed I timing chain job done that would cost at least 2400 and that they would do any work on it unless they started with that job. Naturally I told them Im gunna hold off on that. After some asking around from friends and family I took it to meineke and asked them to do the same and gave them next to no info. They got back to me quick and told it was most likely a timing solenoid issue based on there inspection and they would start there instead of jumping in to a major job. Turned out they were right and they saved me 1900$$$ truck runs like it did when I bought it know and I couldnt be happier!!!! Thanks again I will be going ba k to them

Le
Review №74

Very friendly job was done pretty fast good job

Ro
Review №75

They are the only auto mechanics I trust. Honest, fast and really want to help you get back on the road. They are never to busy for a quick diagnosis. They once drove me to the car rental place because I needed a car that day. Cant say enough good things about them.

Mi
Review №76

I tried Meineke in Ham Lake after reading their profile in the Ham Laker. They sounded like a family based business with great philosophies on how customers should be treated. We have now had all of our families vehicles there for one thing or another and I finally feel like I have found an auto mechanic I can trust!! Thank you Greg for your honesty and great customer service.

Ga
Review №77

I was hit by a dump truck, mind you I was lucky, think least damage possible by getting hit by one. They had my car fixed up in a day! Great people!

Br
Review №78

If you like saving money and getting an honest opinion on your car, this is the place to go. The girl at the desk was very friendly and also loves John Cena! Always a bonus.

Mu
Review №79

Very nice people.Fast service.Great prices.

St
Review №80

Greg was very courteous and professional. Oil change and windshield wipers were performed in less than a half an hour. I would recommend this meineke place to anyone.

Ma
Review №81

Great job at a fair price.

Ni
Review №82

Great facilities. There are very comfortable chairs, a tv, and childrens toys if you wish to wait there. The service was good, and I really appreciate that they actually list their prices online. I got an oil change and grease job for $20. All said, no complaints. Great experience.

De
Review №83

In and out within 15 minutes for an oil change. Didnt try to upsell my girlfriend, yet just mentioned the tires and brakes which did need some TLC.

El
Review №84

Called at 9am and had a full set of new tires and an oil change done that same afternoon! Only took them 45 minutes to do it too! Very happy!!!

Kr
Review №85

This was one of the best experiences ive had with auto repair shops. My car had many issues that were able to be fixed quickly and at better prices than any other shop in the area. The employees were friendly and showed me the exact issues on my car so I know more about the issues (how and why they occurred). But I think the best part about this shop, was they took more than the minimum amount of time to help me understand when I wasnt. I would recommend this shop to everyone!!!!!

Bo
Review №86

Friendly service; only needed an Uber inspection but they took care of me without an appointment, quickly and easily.

we
Review №87

They are honest, straight forward, and prompt. They did a great job of explaining their work and are obviously knowledgeable. I finally found a go to mechanic.

Ka
Review №88

The staff were EXCEPTIONAL! I knew what services I wanted to have done, they didnt try to over sell me, nor did they treat me like I was an idiot because Im a female (yes, this is still a problem in todays world in some places). It was a clean and friendly environment and the prices were fair. I TRUST bringing my vehicle to them for service. Thank you, David and the rest of the crew that worked on my truck, I appreciate all that you did and the friendly service!

Ch
Review №89

Love that they do good work and stand by it! Wouldnt take our cars and trucks anywhere else and we live in Plymouth! Once you find a great repair shop with great people its like youve struck gold👍 Happy to provide feedback when you get what you pay for! Thanks to the Ham Lake Meineke team!

Vo
Review №90

The team was friendly and helpful. After taking care of the original issue with my brakes I noticed a noise coming from the rear brakes. Though it wasnt directly related to the original issue - they fixed it quickly and did not charge me extra. I highly recommend these guys.

Ta
Review №91

Professional, thorough

Ja
Review №92

I recommend them to anyone in need of good quality car care. You won’t b disappointed.

Ma
Review №93

Excellent service always .... honest, professional and great to work with!

Je
Review №94

Great place to get your vehicle fix

Jo
Review №95

Awesome pros! Gave me accurate information about my car after thoroughly diagnosing it and had it repaired. Keep it up!

Ma
Review №96

Very thankful they get me Internet marry quick a preciated

Ar
Review №97

We had great service and fantastic pricing. Every encounter with a team member from this company has been great! We will continue to bring our company vehicles here for service

St
Review №98

I have visited this shop several times, and each time it has been an enjoyable experience. The staff is friendly and know a great deal about vehicles. They always seem to be looking out for my best interest! Strongly recommend!

Er
Review №99

Excellent and honest approach to car care! Gave my car a thorough inspection during routine oil change and provided advice on what future service items would be needed and gave an accurate estimate. Super employees, friendly and prompt. Thanks! Ill be back for my next service..

La
Review №100

Excellent customer service, very friendly staff

Information
39 Photos
100 Comments
4.7 Rating
  • Address:13835 Johnson St NE, Ham Lake, MN 55304, United States
  • Site:https://www.meineke.com/locations/mn/ham-lake-2126/
  • Phone:+1 763-575-7170
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:8am–4pm
  • Saturday:Closed
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible toilet:No
Offerings
  • Oil change:Yes
Planning
  • Appointments recommended:Yes
Similar organizations