user
Ricca Auto Body
212 River St, Hackensack, NJ 07601, United States
Appearance

Comments
Ol
Review №1

THE BEST OF THE BEST!!I made a huge mistake of trying to reverse the car with the door open and hit a tree, literally. But the amazing team at RICCA AUTO BODY saved the day! Not only did they do it in an hour but without having to buy a new door it looked like nothing had happen to the car!! Carl and Shameer are GREAT! Thank you guys again

Do
Review №2

Several months ago I called Ricca to obtain a quote on a relatively simple project of painting and installing a new side-view mirror on a relatively new car. Greg gave us a quote and a time estimate and several months passed (our doing, not theirs). Last week we took the part in and today picked up the car. Call me a skeptic, but I was expecting sticker shock when he presented the bill, figuring they would have some way to charge us more. To my pleasant surprise, they came in UNDER budget and were complete professionals in every interaction. Great service at a fair price--thats what I call a successful operation. Thank you very much Greg and Ricca Auto Body!

Ma
Review №3

What a great place to bring your vehicle for auto body and paint. I stopped in for estimate on some scratches and chips and before I knew it my car was in the back and he someone fixing it.. Robin and the crew are amazing, knowledgeable and it is a pleasure knowing that they will not take advantage of you..Thanks Ricca Auto Body you guys rock!

Pa
Review №4

I blew my tire about a half mile away from this auto body shop and drove specifically towards it after looking at their amazing google reviews. I was just looking to get some help or advice and they helped me by replacing donut and ended up ordering new tires for replacement. They earned my trust right away. I will definitely be coming back. Thanks so much Robin, Carl, and Edwin and happy early 45th shop anniversary 👏

Ma
Review №5

Ricca Auto Body did a fantastic job on my vehicle!!! They were so helpful working with the insurance company and car rental. The work on the vehicle is fantastic!! Great job Ricca Auto Body!! Thanks to the entire team!!!!

Br
Review №6

Ricca Auto Body did a great job on my car and with handling the insurance claim. The paint blending looks amazing and the repair to my door came out better than I could have expected! They were a pleasure to work with through the entire process. Highly recommended!

Ch
Review №7

They put on a good show till there is a problem with the work they performed then all the excuses start to fly these are rock chips and the roads you travel. Owning the car for 5 years previous and that these “rock chips” never happened to the factory paint and being that paint is flaking off the back bumper lve never seen rock chips on a back bumper. So that just tells me that there work is subpar. Also them offering to repaint the bumper for 250 that just tells me that they know they did poor work. It’s just very disappointing that $15,000 in damage and the car still isn’t 100% because Rica auto body will stand by there work

Th
Review №8

Ricca is done nothing but a wonderful job doing my auto bodywork every time someone sits here and hits me.

Do
Review №9

Ricca has worked on three of my cars in the past. Always professional, always courteous.

Di
Review №10

Karl, Robin and the whole crew is amazing!! Ive used them a few times and they never disappoint. They are my GO TO guys and I highly recommend them to everyone.

Do
Review №11

Robin and Carl handled my insurance claim -very professional -courteous. Did an amazing job on my Kia. Outstanding job. The ease of the claims process was amazing. I could not be more pleased with my experience. I would give them A+ in every aspect and would highly recommend them.

Ch
Review №12

Came to Ricca Auto Body to fix my bumper and I was so impressed with their customer service and PRICE!!! Their team did a great job and on top of it all The job took less than a day once they received the replacement bumper. I will definitely refer this establishment to my family and friends. Great work and Thank you!!!

St
Review №13

You are in great hands! Trustworthy shop & professional. My car was rear ended a few days before my lease was terminated & they did everything they could to help me give it back on time. Carl was very nice & helpfull. I would definitely recommend them! Thank you Ricca Auto body :)!

No
Review №14

I got into a a minor accident in a parking lot. Other shops quoted over $1400. Not only did Ricca quote me a lower price, but they also guaranteed the job would be done quicker than other shops. When I picked up the car it was detailed inside and out and looked brand new. Friendly staff, awesome results.

La
Review №15

They are nice and professional! First time ,but love it !Strongly recommend!

Fr
Review №16

Excellent. Very informative and professional

To
Review №17

I’ve used these guys several times for both my personal vehicle, and business vehicles. Carl and Robin provide amazing service and do exceptional work. I’ve had some pretty bad experiences with other autobody shops over the years. Having worked with this shop several times, I can say without question that they are honest, informative, fast with turnaround, and most importantly accountable for their work. I recommend them whenever I have the chance. Do yourself a favor and stop shopping around right now… these guys set the bar!

Ch
Review №18

Incredibly reliable. Very professional.From the minute I walked in with my 2 toddlers to the time my car was taken in and I was off to the rental company was about 5, maybe 10 minutes. Carl prepped everything so it was seamless. I walked in, dropped off the keys, he called ahead to the rental company for them to get me from his shop. I mean smooth. His fees are reasonable and his work is incredible. He really takes pride in his work.WORK:They replaced a busted fender and other issues with my Lexus. I have never met an auto body / mechanic like this. Carl is passionate about his work. He also fights insurance for you.UPDATE: I was asking people about who they have used and was very happy to hear Ricca Autobody pop up many times.

RJ
Review №19

Honest, reliable, and most especially does an excellent work. Ive been in this shop for several occasions: rear bumper on my Caravan; front bumper; headlights; and the wiper arm replacement on my Suburban. Their paint job is absolutely great. Its flawless. The gentlemen who manages the shop are true to their words and best of all, theyre knowledgeable. Many years in business is what they have to offer. Youll feel their sincerity when you talk to them. They also do mechanical work, not just auto body. I recommend this shop and will continue to do so, to my friends and family. - Robert

Ra
Review №20

I highly recommend Ricca auto body shop. They did paint work for my car. Really they did a fantastic job. Carl & Robin they are really good. Thank you guys

De
Review №21

Great autobody shop. I was in a small accident and claimed through the other drivers insurance. The insurance recommended Ricca when they sent the payment for my repairs - since I didnt know about any local shops. The Ricca shop was highly professional and organized with keeping me in the loop about the repairs. Their work is AMAZING. My car looks brand new.

Cy
Review №22

Found them on google reviews and Robin was the best off the first phone call! He gave me many options which made me want to get my car serviced there! Him and his team are definitely the best I’ve ever experienced in NJ. 10 stars for Go visit Ricca they are a great family owned business that is definitely there to help their customers in any way possible!

Jo
Review №23

Fantastic Auto Body shop. The staff is wonderful and knowledgeable about car repairs and options to pursue. Well educated staff. The repairs completed were excellent and the car never looked better. Repairs were also done in a timely manner. Would highly recommend.

Me
Review №24

More than a Great experience with this guys!!Brought my 2014 Ford Escape after an accident, since the first day Carl convinced me that I came to the right place with his knowledge and ability to deal with Insurance Companies. The estimated lead time for the repair was very accurate and the quality excellent. My car looks like brand new.At all the time I felt this company was on my side and they are willing to represent you.Highly Recommend this Company!! Great JOB!!

Vi
Review №25

Ricca Auto Body are top notch. I brought my Benz in for a banged fender. They went above and beyond by properly doing the job which required the bumper to also be repainted. They also noticed some areas to fix and did those as well. The paint match and bodywork are perfect. Its a Benz so I like to keep it perfect and Ricca Auto Body does such a great job for a fair price. A fair price for great work. Thats rare.

An
Review №26

Friendly and considerate. Would use them again in the future.

Cy
Review №27

Robin was a great communicator and made sure he took care of me from the first call! Him and his team did a great job on my car and they were all super friendly! Definitely my new auto body repair shop! Thanks for everything Robin!

Li
Review №28

Highly recommend the service and repair work at Ricca. They are helpful, honest and do quality repairs. Friendly and personable owners and employees. If you need repairs I would not hesitate to use them.

Er
Review №29

The staff, Robin and Greg, were helpful and supportive. They saved the car as I put a lot of money into it a few months ago. Great guys. Glad I went there.

Da
Review №30

I highly recommend Ricca auto body shop. I needed a new bumper for my car. He did a fantastic job. Thank you Mr Ricca

Ja
Review №31

They did a wonderful job very professional very happy with the results. Mike H.

DE
Review №32

I drove a hour to ricca Auto body after i was let down by 8 other bodyshops..all i wanted was my rear bumper cover painted but everyone kept giving me an estimate for over 2000..i told them that i can get a brand new bumper cover for under 200 so why so much money...the other shops claim that i needed more than a bumper because my car has structure damage..so its going to take atleast 4-5000 to fix..what a money scam..i found ricca on Google and decided to give them a chance because they have 5 star reviews...they gave me an estimate that was so shocking low that i was able to get my bumper..mirror and fender fix..when I arrived back to the shop they had everything painted perfect and shiny looking..so i guess that i didnt need more work done because of of structure damage 🤔🤔🤔🤔...they even finish it up with a car wash..damm good place..they are fair and they dont try to rip people off by over charging for parts and labor that they didnt do..i drove over a hour to get here when there is 5 body shops 5miles from my house so that should tell you something...dont be stupid stop here for an estimate and i bet that you will not go anywhere else..you can thank me later..

Sa
Review №33

Rica makes auto repair simple. They make sure that you have all your papers in order and deal easily with your insurance agency. Need a rental they will call one for you. They said my car would be ready in 4 days and its was ready and in perfect condition after being rear ended They made sure the car was cleaned also with a hand wash. I highly recommend them for your auto repairs

Iv
Review №34

I been to this place twice and I dont regret it. the body work they did on my car was beautiful left it brand new and they are very nice and friendly there they try to help you as much as they could I would recommend this place definitely!

Jo
Review №35

Straight-up 5-Star auto body shop and experience! This family-owned business has been serving Northern New Jersey and area drivers for decades, and their work proves it. Put your automobiles dings, dents, and frame damage into the past with their expert repair service. The rear damage on my Toyota sedan was considerable given the low-speed impact at which it was sustained, but Carl and his team at Ricca Auto Body completely obliterated ALL of it, and today my car drives and looks as good as new! I am grateful for their professional response to my claim, and highly encourage anyone in need of auto body repair services to avail themselves of this friendly and professional family business. 5-Star and A+ Experience!

Ja
Review №36

After getting into a bad accident, my dad recommended I use Ricca Auto Body. I am so glad I listened to him! They were quick, professional, and fixed my car as if nothing had ever happened. They worked with my insurance company which made the process that much easier. I would absolutely recommend Ricca, thanks guys!

Fu
Review №37

Great service. Literally just stopped to ask if they could mount a license plate. They told me to go get the screw parts I needed and they had someone come right out. They didnt charge me, they were extremely friendly and convenient. Highly recommend.

An
Review №38

Awesome Place! The people are very friendly and they are very affordable. The work was also done quickly. I highly recommend this shop.

Ja
Review №39

Ricca Auto Body has helped me and my family for the past 20 years. They recently helped me out with my wifes vehicle and went above and beyond to the point where I felt the need to give them a well-deserved 5 Star Review. Not only did they beat their initial estimate but they also finished the work a day earlier than expected. They are honest and fair auto body shot....no wonder they have been in business over 40 years. Thank you Ricca Auto Body for another great job!

ch
Review №40

Ricca auto body did very good job on car Rang Rover Evoque and my car in very new condition. Some old man did not stop at stop sign and hit car. My insurance agent Travelers told me Ricca auto body have good review. Due to my car is new Ricca auto body needed order all new parts directly from Rang Rover and replaced all damages and fixed my car in same condition as before. I am happy with the professional service and personal touch. It made me feel much better. Today picked my car and it is almost like new again! :)

Da
Review №41

Robin and Carl did a great job repairing my car. Painted and replaced part is indistinguishable from new. Ricca ordered the parts ahead of time and had the car back to me the next day.Before another satisfied customer recommended Ricca to me, Id gone to another shop for an estimate. The other shop said the repair would take 1 week and gave me an estimate for double the cost.I wouldnt hesitate to bring my vehicle to Ricca for any body work I might need in the future.

Li
Review №42

I recently had body work done at Ricca Auto Body, referred by a neighbor and they were kind, efficient, and most importantly did great work on my rear door panel. They really went the extra mile in more ways than one to making the paint match the unworked on portion of my car to helping arrange a rental car while mine was being worked on. They made this inconvenience a very smooth process. I would go back anytime (if I have too :))

su
Review №43

Super nice guys and very generous with the work they give. They were very accommodating and honest to my inquiries and needs with my car and helped on the spot. Im new in town and Im so glad I found Ricca as this will be my place to go for any car repairs I need. Thank you Ricca!!

Ja
Review №44

Took my car to Ricca to get some work done on the hood of my car which was ruined by some meddling kids. Carl down at the shop made everything painless from sorting out a rental vehicle to getting the work done in a timely manner.As for the work itself - I couldnt be happier. They color matched the fender to the hood itself and the work is flawless. The deep scratches and dents were properly worked out and are now unrecognizable.I would heartily recommend these guys to friends, family, and anyone else that needs a good body shop.

Cr
Review №45

These guys are the best. They were very help ful and understanding when my mom took our car to get repaired after we got hit by another car. My mom was skeptical about taking the car to get repaired knowing women for the most part get taken advantage of when dealing with car repair. But these guys were great. Very commendable. Great job.

Ma
Review №46

The customer service was very personable and flexible. The work done on the damaged area was like new afterwards. The blend of the paint was very well done. Restored my confidence, we are driving with our head held high again. Riccas is very time sensitive. Try them!

JJ
Review №47

THIS AUTO SHOP DESERVES 100 STARS! ********I wish I have better ways to recommend Ricca to everyone who needs auto repairs! I had the pleasure of working with Carl Ricca. I was a victim of a hit and run in New York and my car was hit badly in front. Ricca had to take care of the bumper and paint my car. I explained to Carl that I am leasing the car and I really really need it back to its original state. Not only that he worked to get me original parts, but he and his men also did a STELLAR JOB on the paint. I couldnt be happier and more satisfied with Ricca.Both Carl and Robin are most friendly and professional people that I ever worked with. The estimates were given to me within a few hours, the job took 3 days and I got free vacuum and the car was really really clean and like brand new when I picked it up.I already told my workmates about Ricca and one of my officemates is also going to get his Civic paint job done.Carl, if you happen to see this review, I want you to know how grateful I am for your work and your professionalism. I am a very VERY VERY VERY satisfied customer.Thanks!Jean

BT
Review №48

They did a awesome job fixing my Subaru it looks brand new. The guys there were very friendly and professional. I got a quote within 10 minutes. The price was much cheaper then other estimates I had gotten. They worked around my schedule and did a great job. Ricca came highly recommended by someone I work with who owned his own shop and has been in the business for over 30 years and they did not disappoint. I am an administrator at the Bergen County Technical Schools and I would recommend this body shop to anyone.

Ni
Review №49

Great service! I got both of my car doors keyed - they took a look at it and said that the scratch was not deep and will fix it for free. Got the scratch fixed in 10 mins. Just left a $20 tip. Very friendly and helpful - 40 years in service.

Ch
Review №50

My car was hit in a parking garage and within 12 hours of contacting my insurance carrier, Robin from Riccas Auto Body called me to set up an estimate. Ricca Auto Body took care of the details with my insurance, organizing a rental car and fixing my car beautifully! It was a completely hassle free experience and I couldnt be a more satisfied customer. I would HIGHLY recommend them.

da
Review №51

The two Ricca brothers are intelligent, honest, caring people. I have trusted my Honda to them twice for body work. They have been outstanding. They are not simply expert as workers and businessmen; they are helpful, decent. prompt, fair. I couldnt recommend them more.

An
Review №52

My girlfriend and I had our Toyota rear ended and honestly we were pretty sad about the damage done to the car. It took a few weeks but its back in our possession and honestly, I am glad our car was taken care of by the team at Riccas. Its like I have a brand new car. Fantastic job, and amazing sense of professionalism from this team.

jf
Review №53

This may not be the worlds biggest auto body shop, but it the worlds BEST auto body shop. Outstanding work and service (they even detail your car after they fix it) and people you can trust. I have worked specifically with Carl and Robin for three different repairs on two different vehicles, and I can personally recommend them extremely highly. Thank you gentlemen. Whenever your work is needed, I will be back.Jeff Kirshbaum, Oradell

Pe
Review №54

Very knowledgeable, very helpful people. Absolutely appreciated how friendly they were. Went in for a bumper job, and was completely satisfied. Carl knows his stuff, saved me a lot of money, and was very friendly.

Cl
Review №55

Extremely helpful and informative! Answered all my car questions and more. Very knowledgable about dealing with insurance and more. Super friendly and do wonderful work. Cannot rate them high enough!!!

An
Review №56

I cant say enough good things about these gentlemen. Excellent body work, even better people who actually get to know the consumer and help make light of a bad situation. Mr Ricca was a professional through and through and I will definitely be a returning customer

Go
Review №57

They know what they’re doing

Ma
Review №58

Great service at Fair price

Ma
Review №59

They did a great job on my car. Knowledgeable and friendly. I highly recommend them.

Ja
Review №60

The two gentlemen were very nice in the office. The job was done quick and easy. I am completely satisfied. And I will return.

Da
Review №61

I cant say enough good things about Carl and Robin Ricca and Mike Luciano of Ricca Auto Body.I wrecked my car pretty bad and brought it to this shop after reading the Google reviews. Its not easy to find an auto body shop you can trust. I found out you can trust these guys.My car was repaired perfectly, delivered on time and for what they said it would cost. They handled the insurance company paperwork and all I had to do was pick it up when it was done(early then expected, actually). The car was cleaner inside and out when I picked it up than when it was dropped off.Great shop, great people.

An
Review №62

Robin and Carl have always done phenomenal work on my vehicles. Someone did a number on the rear bumper of my 2013 Infiniti Coupe in a parking lot and Robin gave me a very fair quote and they did the work so well that you would never know that anything had ever happened. These guys have been here in Hackensack for 40 years and its obviously not because they rip people off. I highly recommend Ricca Auto Body!!!

OM
Review №63

Rhino Lined the bed of my Ford Raptor. Quick and professional service. Lining came out prefect.

Se
Review №64

I went to about 10 auto body shops in the area to get a quote on fixing my 2016 Tesla Model S bumper trying to find someone I could trust to do the job. Some of them took pictures and my info and either never sent a quote or sent it a week later. Some didnt really want to deal with me because I was paying out of pocket and apparently all they want is insurance jobs which tells you where their head is. A couple said they would possibly fix the car but insisted on taking the bumper off to replace it which I did not want them to do for technical reasons since that would cause me other problems to fix - basically they would not even try to fix the car without taking the bumper off, not sure if for lack of skill or equipment.Carl at Ricca was the only one who looked at my car carefully, listened to exactly what I requested and gave me the most honest answer I had gotten from any other place, he simply said, Ill try. Based on that fair and honest answer I gave him the job. He gave me an appointment and I brought the car in, long story short, I was not expecting perfection under the guidelines of not removing/replacing the bumper. And not only is Carl a great, down to earth guy but he is truly a craftsman because what he delivered was nothing short of perfection. They literally took the car back in time to the moment before I screwed up the bumper. Bottomline is I could not be more grateful and I highly recommend Carl and Greg, their crew and this place.

Um
Review №65

People were really nice and work was done in a timely manner. Definitely going back to these guys!

Au
Review №66

I am extremely satisfied with the experience I had dealing with Ricca Auto Body. Before going here, I went to other body shops around the area to get an estimate on my rocker panel that had been dented and the paint scraped off from going over a snowbank and I was given very high priced estimates to have it fixed. After a search on the internet and reading other reviews I decided to give this place a try and I am very happy I did. Carl gave me the most honest answer to having it fixed as well as the most reasonable price for it to be done (which by the way was A LOT lower than the other estimates I received). My car was done exactly in 3 days as they said it would be and it came out great like nothing has happened to it before. They also included a minor scratch on my car even though I did not inquire about it. Carl, Robin, Mike, and Shamir are trustworthy, honest, and personable and I highly recommend this place!

Mi
Review №67

Very courteous and honest.

Ma
Review №68

I highly recommend Ricca Auto Body. They performed an outstanding rework on my Audi A4 at a reasonable price.And the owner is very friendly and accommodating!

ra
Review №69

They did an excellent job on the damaged part of my car....it looks brand new now and when we requested for the pick up within a limited time ,they were very nice to do that for us.They gave us even a price reduction.I would suggest them for the best and quality service.

Ir
Review №70

Good work promised and delivered.Friendly to deal with. Recommended

Ad
Review №71

I spent around half hour waiting for one of the owners just for him to tell me, ill send you an estimate by email something that i never received and also never call me back.He spent the time trying to look like he knew what he was talking about and calling people by phone, when he had a customer at that moment in his office. Also, complained about his employees, saying that they dont have education etc. If you dont trust them why should i trust your business?

Ba
Review №72

Had a problem with the exhaust system on my 2004 VW passat and Carl Ricca was quick to diagnose, show me pics of the problem, and repair it the same day for a very reasonable cost. I would highly recommend this fair and friendly family business.

Th
Review №73

The shop owners are phenomenon, they have competitive prices, and excellent service.

Ad
Review №74

I gave them my car last year and they said it would only take 2 weeks to fix it but ended up taking 4 weeks I didnt want to rush them so they mess up my car so i didnt say anything.

Pe
Review №75

Honest and friendly

Ry
Review №76

I got bids on a job from three other places. One bid was 9x higher than Ricca’s bid. 9 times. They fixed it perfectly, fast and they seem like a good group of guys. I’ll be going back.

Information
37 Photos
76 Comments
4.9 Rating
  • Address:212 River St, Hackensack, NJ 07601, United States
  • Site:http://www.riccaautobody.com/
  • Phone:+1 201-488-8423
Categories
  • Auto dent removal service
  • Auto body shop
  • Auto glass shop
  • Auto parts store
  • Auto repair shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:7:30am–5pm
  • Friday:7:30am–5pm
  • Saturday:8am–12pm
  • Sunday:Closed
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Similar organizations