user
Aira Fitness
5101 Washington St, Gurnee, IL 60031, United States
Appearance

Comments
Lu
Review №1

Honestly I have come in and really enjoyed my workouts. Mainly, most of the time I come in there isnt too many people here. Its very peaceful. Great equipment selection!! Very clean and organized. Alex, the owner or man in charge, is a great dude. He is cool to chat with when he is around and he even helps you in your workouts if you need it! Clean towels and the all time perk 24/7!! I am loving it!!

Ry
Review №2

Looks like this gym is turning itself around, and for the better. It starts off with who you see inside, Hector is one of the more personable employees Iv met and he genuinely looks out for you and your goals. It’s a nice place because it’s 24 hours, you can text the employees for work out advice and the equipment is pretty nice as well. Worth checking out imo

Ar
Review №3

It was my first time back since the pandemic started and I really appreciate the practices in place for maintaining a clean workout area and social distancing. Everyone followed the rules and it felt very safe. Plan to try and make more time again to workout safely.

va
Review №4

I love that this gym is 24 hour and a great price. Has about everything I need to workout and I can bring my child if needed!

Hu
Review №5

SCAM, do not subscribe to their online programmes. Even after unsubscribing they will continue to charge u.

Jo
Review №6

This is one of the best gyms in the lake county area, the trainers are great..Also the facilities are in immaculate conditions and its 24/7 ... I would recommend this facility to anyone ..

na
Review №7

I bought the aira fitness challenge kit online in August and since then I have been charged the same amount every month for a service to which I do not have access.The opt-out option was not found in the app and on the site. And no one answers. Beware of scam !!

Jo
Review №8

Soon after I got my membership I became pregnant and did not want to keep the membership so I emailed and got a response from MIKE BELL in July he even sent me a email confirmation that my membership was cancelled. Yet every month I kept getting a $10 charge from them however I was able to dispute the transactions through my bank’s app so this went on for 6 months, bc when I emailed again he said it wasn’t them it was a membership portalThen in December I saw I had a $39 charge and I finally called my bank told them what was going on and had to cancel my card.****After reading multiple reviews here it’s clear Aira likes to take advantage of customers & steal they’re money !! ****

Ge
Review №9

I love this Gym, so convenient that it’s 24hrs!The owner Maria is amazing, it’s so easy to communicate with her and she’s super professional.The gym has all the equipment I need!The boot camp room is my favorite

Ch
Review №10

Place is great. Plenty of equipment. Decent price. Showers. Multiple bathrooms. And they offer classes.

Br
Review №11

Just signed up a few days ago and let me tell you I was impressed, I worked at other gyms in the area and aira is by far the best bang for you buck. Great customer service, clean facility, new equipment and is open 24/7. You can’t beat that especially for $24.99 a month. If you ever see the owner take a second to introduce yourself he is a great guy with a lot of passion for his Buisness. I would highly recommend this gym to anyone in the area.

Co
Review №12

Quite nice, doesnt close, clean, decent equipment.

ou
Review №13

Excellent space to work out, quality quiptment, clean bathrooms and showers. Lots of options for your workout, cardio or weights.. Disinfecting wipes, and hand sanitizer avaliable.

LA
Review №14

24/7 under new management ,great staff,clean great trainers

Ph
Review №15

Very affordable and the staff is always professional. Great local gym!!

ke
Review №16

When i signed up you guys would reply to my messages call me act so friendly now that i want to cancel you guys are providing the worst service. Not txting back or answering my calls. I said i was out of town and i could not go in to cancel and you guys never replied. I asked for an email never got one. I cant keep paying 13 every week plus 25 a month when i have not used the gym the last 4 months! Why is it so hard to cancel my bank even stopped payments and blocked payments and someone you still taking my money! What service is this? I am back in town i hope you guys answer and i am able to cancel my contract. I have been trying to cancel for the last two months! Which is $154 please stop taking my money!

An
Review №17

It’s a great gym always empty and enjoy all the people that work here wish I could stay but moving out the area!

ty
Review №18

Great gym! Love the staff there! Ive done Bootcamp and Personal Training before, but Aira Fitness BC & PT is handsdown the best.

Ry
Review №19

I absolutely LOVE Aira fitness. If your looking to change your life for the better, this is the gym for you! The staff is beyond helpful and they treat you like family and actually care about you achieving your goals. I have been to many gym and this one stands out. I would recommend Aira Fitness to anyone.

To
Review №20

This place is awesome! Bootcamps are crazy good! I’ve already lost 10lbs and the instructors help me with much more than just my workouts. Huge help with goal setting and nutrition advice. Super affordable too.

An
Review №21

I signed up for a 6 week challenge last year not knowing that they had signed me up for 1 yr of boot camp. The usual hours for boot camp at 6:30am, 8am and 6pm, 7pm. There used to be 4:30pm classes which worked for me however they don’t offer many class times, space is limited and the equipment is mediocre. For the price they charged $33/week which is basically $132, you can get better classes, schedules and ample space and equipment and CrossFit gyms/other boot camps. It is true that they don’t answer the phones or return messages. I went there in person to personally cancel my membership because they continued to charge me even though Mike, the CEO, communicated through email that he would cancel on the date exactly 1 year from when I initially signed up. If the schedules and the costs work for you, great! But do keep in mind, you can get plenty more and better results for boot camp for your money.

J
Review №22

I have tried to cancel my subscription for months! No number to call, emails and instant messages not acknowledged!!! Finally disputed the charges with my credit card company. That was a couple of months ago! They removed the charges and lo and behold, this month they charged me again!!!!

Ri
Review №23

This will be removed when you properly reimburse my friend for charging their card $220 without consent or approval after only utilizing a trial membership.

Ca
Review №24

Edit 8/2/2020: Im editing my review and will give them one more star. After having to track down the CEO on LinkedIn, I was able to get my situation resolved. I was told the manager is extremely ill which is fine, that happens and I hope its nothing serious, but its still poor communication to not have someone covering for him to return peoples calls. All in all, Im still not overly impressed and it shouldnt have taken the measures it did to get a response.I had hoped it wouldnt come to this point, but because the manager Mike will not return my calls after leaving several voicemails, Im not sure what else to do. Clearly you do not value my business enough to return a phone call. Due to the complete lack of professionalism, I would advise anyone who is considering this gym to take your money elsewhere.

La
Review №25

Love the 24/7 convenience! Has everything that I need to reach my fitness goals and equipped with great trainers and boot camps as well. Check them out several locations going up like crazy.

Ha
Review №26

Nice gym with good equipment. Great vibe! whatever they offer is more than enough to keep you fit, become powerful and great endurance! the only functional training you need.You have less crowd and peace in the afternoons. gym converts to a yoga studio.Aira means White Elephant! Its a rare gym in town! Bravo !!!

Sh
Review №27

Awesome atmosphere!My experience with the trainer/instructor has been pleasant and they are motivating. I LOOOOVEEE that it’s 24 hours! My life is very busy and ever changing so I need a facility that can keep up with my changing schedule!Also the people are very helpful in getting me up to speed as the newcomer in class 🤗

An
Review №28

Do not get a membership here all they care about is your money & they don’t do refunds at all. such a scam there are so many more gyms that offer a better price with more equipment and space anyways. bs.

Ma
Review №29

I’m still new at Aira Fitness and the bootcamp has me more motivated than I have ever been! The people are great they work you hard and make it fun! I’m looking forward to continuing my weight loss and fitness journey here love love love it!!!

Lu
Review №30

Tried this gym on a “free 7 day trial” and attempted to cancel at the end of the 7 days. I then noticed monthly charges from AIRA on my card and when I went in I was told that I had somehow been enrolled in a membership at the gym despite not signing anything. I later found out that the employee I spoke to was actually the CEO of AIRA Fitness, and he was trying to tell me that they did me a favor by not charging the usual enrollment fee for the membership they forged in my name. Is this the way you want your business to be represented, Mike? Is this a reflection of your values and how you want to be doing business?Edit: since I can’t post a response to the owner’s response, I guess I should point out that I specifically asked for my membership to be cancelled at the end of the 7 day trial and did not work out after that period as I was under the impression that I had no membership at the gym and had returned my key fob. The notion that the employee who I spoke with did me a favor is laughable as he mislead me into believing I had ended my financial obligation to the company and cancelled my trial. If what you’re saying is true regarding your company’s policy this should have been communicated to me.

Ca
Review №31

Don’t know how this gym has a 4.3 star rating. They are only after your money. Those free trials are not actually free and they charge your card multiple times. Their membership is also way overpriced for what they offer and how big the space is. Avoid this gym and their free trial promos. You can find a gym that costs less with more space/equipment and 1000x less of a hassle.

Ja
Review №32

I was supposed to sign up for a trial but was then forced to pick a package and sign up for this gym the first time I walked in. I was advised of being charged for 1yr a certain amount and just $17 thereafter every month. I had only gone 4x in total since I signed up in JUNE we are now in AUGUST and they tried charging me again $89 to which I didnt agree to or was NOT told. They do NOT get back to you via your calls, e-mails, texts, etc. Even when i was new there I let it slide thinking maybe they are busy but NO they just never respond. Their communication and professionalism is TERRIBLE! And the Hours for the boot camp classes werent fitting for my schedule which I didnt like so I couldnt even go. DO NOT SIGN UP FOR THIS GYM as I am still waiting for a response since last month and I had to file a dispute on my account and close my card. I am now waiting for my $400+ refund plus $89 they managed to take out for JULY and I didnt even go the whole month.I used to go to a different boot camp and this one does not come CLOSE to the training and better service i had at the other Gym with the trainers.

Mi
Review №33

The bootcamps at Aira are amazing! They are super intense and high energy. The 6 week challenge is the way to go

J
Review №34

Stopped by and Mike the owner gave us a tour. What a nice guy with a great setup. Will be back again.

l
Review №35

This is my fourth week participating in the bootcamp and I feel stronger and have lost 10lbs. I love it👌🏼💥❤️

Mo
Review №36

The bootcamp classes are awesome! Friendly people. I lost 28 pounds! Love this gym !

As
Review №37

I loved how everyone was friendly and welcoming. No judgement at all. Really care about you and your goals.

Lu
Review №38

Worst place ever they only care about money. They don’t even have the proper people to train. They have schedule classes and the trainers don’t even show up. The keys don’t work and they charge your card 3 times. They also charge for your free trial. Multiple people have complained and they don’t do nothing about it. When i tried to get info to complain they would not even give me the information. When i called they don’t pick up the phone. They have fees they don’t discussed with you and they don’t give you a copy of your contract!!!

Lo
Review №39

The only bootcamp program that helped me achieve my goal! Best 6 weeks of my life and the staff is so friendly-I actually look forward going to the gym!

Mi
Review №40

Great gym, great staff, great owner and dedicated members! Give it a try. You only have pounds to loose!

Jo
Review №41

The gym is so clean and all the staff are friendly and personable!!!

Vi
Review №42

My experience with this gym was terrible. I won a free one week trial and got charged $200 twice throughout the trial. They had my card information because I had to put down a $25 deposit in case I didnt return the key fob, but that was supposed to be refunded if I returned it once the trial was up. The first time I got charged $200, I was refunded, no problem. The second time (charged $200 again and no refund of the $25), I had to file a dispute because the manager there refused to give me a refund even though I returned the fob before the week was over. The key fob that was given to me never even worked in the first place. After I won the dispute, thank goodness I got a new card number because even though they claimed that they deleted my account, I got an email saying that my $50 payment didnt go through. Idk why they would even attempt to take more money from me when I never agreed to a membership and dont have a key fob in my possession. Stay far away if u dont want surprise charges on your account.

Ko
Review №43

Love it! Been working out here since its start in the area and I started really liking it. They have both strength training and bootcamp and both are exactly more than what you need. You need to see this.. awesome team with flexible timings with information on app. you can schedule your workout before itself before checking in. they take max 20 people and get the bootcamp done for 45 mins.. It is very taxing and tiring but its fun.. you have all kinds of conditioning exercises and methods, TRX, Rower, dumbbells, kettle bells, Rope, Ramp and barbells etc.. Aira is the way to go!

kr
Review №44

I honestly like the gym just the enrollment fee is way to pricey..There is no sauna here or a pool for the price they are asking.But it is a Gym and they only have 9 locations which is all in Illinois..

Su
Review №45

Perfect mix of Fitness, Fun and Strength Training !!! This is one of the best cute and short gyms available in the area. I have been living on and off in Gurnee since couple of years. I am an actor and travel and back forth to India. My apartment complex had a gym but never had the motivation to go and its always boring. Missed a serious gym where we can train with other people in a great motivating atmosphere with coaches. I always wished a great HIIT gym nearby. Unfortunately, I am moving out of this area and almost permanently from United States.Here comes the gym with perfect blend of equipment and space for group fitness HIIT BOOTCAMP! The staff and coaches are amazing. Especially Chris Beach and Derek Keener under supervision of Mike.Lucky to have found the gym right beside my apartments at the point where I am demotivated. I have done two months of BOOTCAMP training with them and completely rejuvenated and feels energized. This is exactly what I was looking before moving to India. I can fully go with much power and determination. Glad that Aira Fitness gave me that confidence and much needed boost for me before prepping and trying for my next films. I can prepare my body with good conditioning for any auditions and it gives me that kickstart to start back my workout routine.Please do try this gym with 7 day free membership class and decide for yourself. You can tell my name VS and who knows you might get some great deals.Thanks Aira Fitness!!

Ja
Review №46

Gurnee location is good to go.

Ma
Review №47

Such a clean facility! The staff is friendly and the trainers are very knowledgeable!

An
Review №48

The gym was clean but i got tricked into a contract i cant get out of.

mi
Review №49

Very friendly staff!!

Ha
Review №50

Amazing gym!!!

cy
Review №51

Husband tried a free trial months ago… was not interested, returned the key before the week was up. 3 months later and our card was charged $136! Can’t find any number to contact anyone and we did not agree to any sort of membership! Very afraid they are going to charge our card again in the future. Insane that they do not have a phone number.

Li
Review №52

This gym has changed my life. I have a super busy schedule and I always thought that I could not go to the gym because of that but since they are open 24 hours a day, 7 days a week, I have no excuse and I am finally on my way to achieving the body of my dreams. Thanks Aira Fitness!

Information
24 Photos
52 Comments
3.7 Rating
  • Address:5101 Washington St, Gurnee, IL 60031, United States
  • Site:http://www.airafitness.com/
Categories
  • Gym
  • Boot camp
  • Fitness center
  • Personal trainer
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations