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Jack Martin - State Farm Insurance Agent
35 Tower Ct l, Gurnee, IL 60031, United States
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Comments
Ka
Review №1

Melissa was instrumental in maintaining my daughters’ lower cost car insurance. She was knowledgeable regarding the options that would best suit our needs & was proactive in contacting me to request the required documentation when it was required.

Ep
Review №2

For a first time insurance buyer at 25, Catherine was awesome and very helpful! Answered every question I had and explained everything very well! Would definitely recommend!

Su
Review №3

State Farms is professional. They are dependable and quick to respond to your needs! They also will notify you if you may qualify for additional discounts. Thank you State Farm!

Ol
Review №4

I have been using jack Martin for many years now. Always very professional courteous quick service for all my insurance needs.Thanks Jack and team.

D
Review №5

Dan at State Farm was Awesome, and the service was great. Love doing business here.

Jp
Review №6

Thanks Melissa for answering my request so promptly

Ci
Review №7

I was in an accident this morning 01/13/20 & had thought that I wasnt covered on my own vehicle. I e mailed Jack this morning to send him the accident report & let him know. Within minutes Jack called me to let me know that I WAS covered to get my car fixed because I had collision & comprehensive coverage. I do not have Full coverage because the age of my car, but wasnt aware that My car could get fixed due to the collision coverage. I also have rental car! WOW WHAT A EXCELLENT WAY TO MAKE MY DAY TURN FROM GARBAGE TO AWESOMENESS ! A personal phone call ! Then within 4 hours of my accident happening, all my appointments are scheduled & ready to get my car fixed. The rental car was arranged by the claims person Jack transferred me over to, & my garage estimate appointment had already called me to see when I can come in for my repair estimate! & let me know that Jack had already sent them over the necessary paperwork to get started. Thank You Jack & youre wonderful Team ! You never know how good your Auto Insurance is until You need them! Ive been bragging all day to co-workers & friends about how my Stinky day started & then ended up GREAT All because of the way I was treated! Cindy S. now a life time customer

Ra
Review №8

Daniel makes me feel comfortable and he took the time to explain my coverages when quoting me. I was happy with the results of our appointment. I would recommend him to anyone.

Ph
Review №9

I called Jack Martin’s office at 1:40 this afternoon to make changes to my policies and get my dad added. They said to come right in and they would get it done. Dan spent two hours going over everything with me and all changes were made effective today! I’m so happy with State Farm and with the people at this office in particular. I wished I had dumped GEICO years ago.

Ju
Review №10

I have been working with Jack Martin and his team for over 15 years. They are incredibly responsive and knowledgeable. I highly recommend them for your auto and home insurance needs.

Lo
Review №11

Dan did an excellent job with listening to what I was looking for and helped me exactly with what I needed in a proper manner! State Farm made the right choice with having Dan in the team! Thank you once again!

Ro
Review №12

If you need insurance, Jack is your man!

he
Review №13

Jack Martin is one of the nicest and honest men Ive ever had the pleasure to work with. If you want top notch and knowledgeable insurance broker, Jack is the man for you. A wonderful family man that loves his job. Great rates and prompt payouts on claims. If there were 10 stars he would get them from me.

Jo
Review №14

Jack Martin does a poor job resolving customer concerns. I was misquoted for auto insurance and notified a month into the policy. The change required me to pay double. Now, my personal articles policy has been cancelled with no explanation. For both incidents, Jack has NEVER returned a phone call. I’ve been a customer for over 20 years. Very disappointed overall. I think I may have to cancel my home policy as well. STAT AWAY FROM THIS BRANCH

Dy
Review №15

I found this to be a very disorganized and misleading State Farm office. They are sloppy with paperwork and deceptive in how they handle quotes.The receptionist is a silly, wannabe insurance agent that runs interference for a dorky manchild of an agent named Dan.Overall, a very bad experience. Their actions even lead torwards racial profiling. I believe they only cater to a select demographic group that they target as the best customers for that particular office.My time was severely wasted there.

Ni
Review №16

I have been here for over 20 years and they have always had great seevice.

Ma
Review №17

Waiting for Jake🙌🙌🙌from State Farm Maybe he can do Something for my House😕 after a month of waiting😠

Al
Review №18

Terrific service and assistance with all our familys insurance needs for nearly 30 years. Thanks team Jack Martin for all you do!

Dr
Review №19

AAA+++ Jack and his team are an incredible group. They will treat you like family.

pa
Review №20

Good

Jo
Review №21

EXCELLENT customer service!

Ni
Review №22

Always attentive, honest and fast.

Information
2 Photos
22 Comments
4.1 Rating
  • Address:35 Tower Ct l, Gurnee, IL 60031, United States
  • Site:http://www.jacktmartin.com/?cmpid=by9v_blm_0001
  • Phone:+1 847-336-6800
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:10am–1pm
  • Saturday:Closed
  • Sunday:9am–5pm
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