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Palumbos Automotive Unlimited
1099 Boston Post Rd, Guilford, CT 06437, United States
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Sa
Review №1

This is my first experience using Palumbo’s Automotive since moving to town. For years my brother had recommended them. My move made my realize that this would be a convenient place for service if I liked them. I had a friendly, professionalMaintenance today that was done in a convenient time frame. I have found new auto mechanics!!!Thank you!

Kr
Review №2

All the staff at the front desk were very friendly and helpful. The mechanics are very thorough and I trust them to do only what is needed on my car. The owner is always giving back to the community. I feel very fortunate to have them nearby.

Me
Review №3

Just had our Prius serviced and had a great experience. Same excellent leadership that weve relied on for years with great new, friendly, staff. Customer service was spot on with communication along the way, lower cost than the dealership quoted, and quick turnaround. We know we can trust Palumbos with all our automotive needs.

Ka
Review №4

Have you ever left after getting an oil change and your kids felt like they just left Disneyland? This place is so awesome. I trust them. They are beyond kind and seem super honest.

Li
Review №5

My first repair at Palumbos was superb. My second experience broke my trust. I asked for an estimate to install a hitch for a bike rack to my car. The mechanics inspected my car and the hitch and then initially quoted a reasonable fee of $260 for two hours. Then the woman at the cash register quoted a price of $350 after the mechanics told her two hours. When I brought my car in for the hitch installation, i received a phone call a couple of hours later from Palumbos stating they needed to charge me an additional $500 for brackets, effectively increasing the bike rack hitch installation price from $350 to $850. I emailed Etrailer customer service, the seller of the hitch I had purchased, and they told me the hitch attaches straight to my specific car model using the small parts that were provided in the box. Etrailer even emailed me video instructions for my car model and alas, no extra parts like $500 brackets were needed. I then took my car to UHaul in Guilford and UHaul installed the hitch for $162 versus the $850 Palumbos quoted, no $500 brackets needed. This experience has made me question whether I misplaced my trust.

De
Review №6

Peter Palumbo is generous with his time and extremely helpful. I came in on a Saturday when he was closed looking for an assessment of a car I was considering buying. He took the time to help me with very little notice. I will definitely be back.

Pa
Review №7

Home service with Heart! Peter went above and beyond to assist us in purchasing a new vehicle. I am greatful for his guidance!Welcome a new customer to the biz!

Na
Review №8

Palumbos provides friendly, professional and excellent service. They offer maintenance that exceeds my expectations - every time!

Br
Review №9

Palumbos staff were extremely professional, in time and honest. I would recommend them to anyone.

Sh
Review №10

Very nice people. Didnt have tires on hand but put my donut on so I can get on my way safely!

Ke
Review №11

Brought my car in for some preventative maintenance, and they informed me that my brakes desperately needed some attention. They performed the repairs quickly and for a very reasonable price. Even sent videos of progress as they were working on it. I can’t recommend them enough.

Em
Review №12

I had just begun swapping out the bumpers on my 2011 Tacoma when I realized my little socket wrench just wasnt cutting it. I bit the bullet and gave Palumbos a call hoping to borrow some extra torque so I could finish the job. They welcomed me in and loosened the six offending nuts so that I could drive home safely and finish up myself. Took all of three minutes from the friendly neighborhood shop -- thank you, Palumbos!

Al
Review №13

Palumbos Automotive Is absolutely amazing! All the employees work wonderfully together and are incredibly knowledgeable in all areas. They are always polite, caring and respectful. One cannot ask for better service. They go above and beyond just service. Thank you all!!!!!!

Li
Review №14

My family and I were visiting friends in my hometown of Guilford and my daughter had a little mishap with the front bumper of our car. Our friend recommended Palumbos and when we arrived, Joe came out and popped it back on so we could safely travel back home without worrying it would fall off on I-95. The office staff was so friendly and professional and, despite the fact they had a full garage, they squeezed us in so we could be on our way. Great customer service and quality work!

Pa
Review №15

Nicest, honest, courteous and caring company and all employees. They go above and beyond.

ri
Review №16

My son was on leave and needed work done quickly on his truck in order to get back on time! We were amazed at how quickly they looked at the truck and did the repairs needed so he could get back safely (they are very military friendly!). A huge thank you to the Palumbo team for making time for us, for the professionalism, and for ensuring everything was done so fast (and right!). We are new long-term customers.

Ca
Review №17

Love everyone at Palumbos! So helpful always and I think that donating to the Food Bank if the job is minor, is completely wonderful! Nowhere else to take your car in my opinion. Thanks to all for the wonderful care.

Ro
Review №18

Staff was extremely helpful and explained everything. Thank you.

B
Review №19

Ive been going to Palumbos for about two years, and have consistently been impressed with the service I have received. I have found them to be attentive, knowledgeable, courteous, and very fair. I appreciate that they have taken the time to explain things thoroughly to me and have gone on multiple test drives with me to properly diagnose issues I have experienced with my car. I also appreciate that they take pictures of the parts that need replacing, which helps me to better understand an issue. I completely trust their explanations and work. Additionally, they do a great job of getting me in the schedule and fixing my car promptly. Five stars all around.

No
Review №20

I called to inquire about maintenance for my Nissan patrol I spoke to JV their customer service is excellent I look forward to bringing my car for service at their garage

Sa
Review №21

They are great! Replaced my headlights for free and just asked for a donation to the food bank. Even gave my toddler a little truck to take home! Recently had them do a diagnostic on a “weird noise” my car was making. They figured out the problem, did the leg work to find out it was covered under warranty, and set me up with a dealer to fix it for free. Above and beyond. Highly recommend.

Al
Review №22

I had my front brakes done here and I needed them to be fixed fast!! Palumbos got me right in their schedule and I was back on the road within a day. They called to verify the estimated amount for the job and once I gave the O.K. they had my car back to me that afternoon. I didn’t have to wait until the end of the day! Love the service and quality of work here. The service team is very honest and their work is quality! I would recommend this place to everyone!

Ch
Review №23

My first time there. I made an appointment for a front end alignment.The people at Palumbos are very friendly, professional, and efficient.While I was waiting for the alignment to be done, many people were coming in to drop cars off. I could tell that most people were greeted by name, so there is a lot of repeat business. That says much about a company. The alignment was great. Car tracks straight as an arrow. No grease on steering wheel, or seats. Seat not moved, mirrors moved, or radio changed. Amazing! Great job to all! (No, I dont work there.)

Sc
Review №24

Good people

Pa
Review №25

Great place for service!

Ro
Review №26

These guys are the best. Ive been bringing my car here since I moved to town 9 years ago and wouldnt go anywhere else. They are available within days for an appointment, have shuttle service and loaner cars, and are the most friendly and helpful of people. They are very reasonable with their prices and always talk me through the details of work that my car needs.

Ni
Review №27

Good place

G.
Review №28

I appreciated them helping me out with a battery replacement this weekend! Such a great group of folks. Thank you Brian!😊

Ra
Review №29

Called Palumbos on a Thursday morning to see if I could get a tire mounted on a rim, tire rotation and alignment due to a bent rim thanks to a deep pothole. I dropped the car off at 11:30, got a friendly courtesy ride back to work, picked the car up at 4:30. No hassles, nice results, very pleasant people. The even gave me a cute little box of chocolates with my keys. Sweet, literally and figuratively.

An
Review №30

The staff and mechanics are very courteous, understanding, knowledgeable, friendly, and are there for you. It is a hometown feel when you call it walk in. Everyone knows your name and greet you with a smile. Their prices are reasonable and do not push you to have more work done to add to the bill! Mr. Palumbo has been a fixture in our community for as long as I can remember and is always there to lend a helping hand to the groups in Guilford from carwashes to purple flags!

Su
Review №31

Ethical, honest, knowledgable and committed to the community- they go above and beyond.

Ry
Review №32

Had nothing but the best service and experience. They are fair and transparent with their pricing. Both my bmws have been serviced there.

Je
Review №33

Excellent service both from a customer relations and technical side. Competitive on price, worked with my schedule, and even provided transportation. Genuine care for customer satisfaction. Palumbos has state of the art equipment - we used Palumbos for new tires. Choosing local beats the hassle of the dealer (or uncertainty of a tire shop). Happy to have found quality repair shop with people who are not only skilled, but care to do the job right.

Ju
Review №34

Ive been a customer for about two years, and have always received excellent service at Palumbos. This past week, they went above and beyond, squeezing us in at the last minute to make sure that our car was ready for safe holiday travel. Chris was even kind enough to accommodate our need to have the car dropped off at our home afterward. This is a wonderful and honest business, and Ill be a customer for life.

Da
Review №35

Having lived in this area for decades, I was surprised to find this gem set back off Boston Post Road (Guilford). They are the most honest shop I have ever taken my 3 vehicles for service. Then, they turned out to charge reasonable amounts for their service and have never been stumped by any of the ailments suffered by my vehicles. I will never go back to the dealers shops again!!

Ka
Review №36

Palumbos has been my familys go-to auto repair shop for so many years! Having a couple older cars, it seems like weve had them help us with every possible issue a car can have - and its always a painless, seamless, and quick process. They are WONDERFUL to work with and have always been accommodating to our schedule. I love the treats (from the Guilford chocolatier - my FAVE) they give us and our pup (dog treats, not chocolate, of course) when we come in for service!

Jo
Review №37

I am a first time customer. My experience with Palumbos Automotive was truly exceptional, which why I am writing this review and recommendation. From the ease of booking the service appointment, the cordial and efficient interface with the customer service team; as well as the technical competency of the staff in terms of taking the time to explain and show me the work that was being performed on myBMW i8.............truly unique. You have a customer for life ! My compliments to Lela, Chris, Mathew, and Peter for a great experience.

Jo
Review №38

I have lived in town now for 13 years and have been lucky to not need much in the way of Automotive service. Recently I needed major work done on one vehicle. Palumbos Automotive went well beyond my expectations of a repair shop. I have now found my one and only go to place for basic services(oil and filter, all fluids and the like), Tires(Way better than Town Fair) and anything major. If you need service I highly recommend! From the service writer to the technicians, they are all top notch in my book.

Ka
Review №39

My favorite auto repair shop!! Excellent customer service. Honest reliable and hardworking. They care about you and the community! Love the front desk. Lela and Chris are the best!Thank you for all your help Palumbos!!

Ra
Review №40

Ive been taking my Jeep to Palumbos for about 2 years, mostly suspension work as you do on an old Jeep. Theyve always done a great job, and always made sure the job was done right. Recently they helped me pass emissions testing (Thanks guys!). Cant say enough nice things about Palumbos.

Su
Review №41

Wonderful family business. Trustworthy. Expert attention to detail. Worth every penny for excellent service.

Ru
Review №42

The folks at Palumbos are fantastic! They are competent, customer-focused, and provide timely service. I recommend them highly for any car repair work you need.

Ky
Review №43

The mechanic staff is knowledgeable, and at times over-intelligent, making them very good at what they do. Ive trusted Palumbos to offer great quality service for years, and they never fail. The people are very professional and once you get to know them theyre also just plain fun to be around. I recommend this place and only this place to people when the subject comes up.

Pa
Review №44

I had an amazing experience here! Fast, friendly service and best price available! Keep it up!

St
Review №45

Great place to bring your car. Owner is great and respectful, and as well fair. been going there for years.

Fr
Review №46

I honestly cant say enough superlatives about Palumbos. They saved me at least $8000.00 vs the price I was quoted from the dealer, and did a much more thorough and effective job than the dealer was proposing (the dealership would have just replaced expensive parts - then reassessed, and although Id paid for an evaluation, the dealers evaluation was very superficial). The dealer actually stated that one of their mechanics would be willing to give me something for the car, though it wouldnt be much. Today, I have my car back, running wonderfully/normally, and it cost me less than 1/5th what the dealer was proposing.The price differential wasnt because Palumbos did a lesser job. Absolutely the contrary. They did a much more extensive evaluation and assessed the mechanical issues much more accurately and fully than the dealer.The bottom line is that Palumbos is an absolutely outstanding shop, can fix anything, and you can trust them. They have my very highest recommendation, and I will use them exclusively moving forward.

Eu
Review №47

Excellent service and wonderful staff! Everyone was very professional, friendly and couldnt have been more helpful. I found their work thorough, complete and very well done. They exceeded my expectations and the price was reasonable. They were also very good at keeping in touch with me which I appreciate very much. I would highly recommend Palumbo Automotive and will definitely be returning.

Ka
Review №48

If you live any where on the Shoreline, there is no place else to take your car.Palumbos staff are HONEST, friendly, enthusiastic, knowledgeable, and go beyond the extra mile. They went all the way to Boston to help me get my car. I always trust their advice. And theyre nice to women!!!!

Ga
Review №49

I love these guys! Nothing is a problem for them. Can do attitude. Keep up the good work!

Br
Review №50

I felt really taken care of throughout the whole process. Maggie communicated with me daily about the status of my car (it needed several major issues corrected), and she worked with me to find the least expensive, best options for what I needed done. My car was done exactly when promised, and I am very happy with the work (runs great!). They even cleaned my wheels, even though it was a rainy day!

Ro
Review №51

Palumbos DOES NOT offer emissions testing, though the very friendly woman at the desk did state emissions repairs are done on site. Please note Ive never had my cars serviced at Palumbos, and wanted to add this note, but had to select stars. As such, Ive added five stars as that appears to be the average, and I didnt want to disrupt that based on the many positive reviews.

Ke
Review №52

I would like to thank everyone at Palumbos for their excellent service. I had a small issue with my Prius and they were quick to assist and even when they had a full day of work ahead of them (I saw the pile of keys), they took the time to fix my issue in a relatively short time, and for reasonable cost. I was so happy with them I am going to take my other vehicle in for a service appointment there instead of at the dealership. Thank you again, and see you guys soon.

Je
Review №53

Palumbos really cares about doing the best job and providing the best service. They went out of their way recently to diagnose and effect a repair to my car and make sure I had a way to leave on time for a planned trip after a last-minute problem surfaced. It was the first time Id put them to the test this way, but certainly not the first time Id witnessed their high professional quality and genuine interest in their customer. I even got a call the next day to make sure Id arrived safely! Sure, youll get a friendly smile and a functioning car back at a lot of places, but I doubt that anyone inspires greater trust than Palumbos between their honesty, skill and service orientation.

Ca
Review №54

We were in need of two used pick up trucks for our business. We talked with Peter Palumbo what we were looking for and how much we were looking to spend. He was able to keep an eye out for us at auctions and such that he has access too and found us two great trucks. Palumbos is always a pleasure to work with.

Ma
Review №55

Palumbos always seems readily available to address the service of my car. I have recently been going there for everything! Replacing windshield wipers, brakes, oil changes, air conditioning overhaul.Maggie at the service desk knows my car inside and out and is able to answer any questions I might have!

Br
Review №56

Absolutly amazing service. Super nice people who are extremely good at their job. Definitely go support a local business, you won’t be disappointed.

Ja
Review №57

The owner and staff at Palumbos consistently does quality work and goes out of their way to make sure you have a good experience with them. We can usually get our cars in and fixed within a day of calling and the staff is very prompt and friendly in calling you with updates. I feel the prices are fair and the quality of work is high.I have been bringing my car there for years and will continue to do so.

Je
Review №58

Lela was very helpful when I called for an estimate on a tune-up. She took my information and got me a good estimate and explained any possible exceptions before I even made the appointment. Once I got there they took care of my car and got it back to me quickly. When I picked the car up she told me that the car was in great shape and there wasnt anything else that looked like it needed attention.

Jo
Review №59

My cars wiper had a problem this morning and Chris helped me to have a quick check on it and fixed it. He also shared me some basic knowledges in maintaining my car. He is super helpful. Thanks Chris!

Je
Review №60

Absolutely amazing service. Super nice people who are extremely good at their job. Definitely the best around.

as
Review №61

My battery was dead this morning just when I was supposed to be going in for an oil change. I called and Peter was on his way immediately to jump the car. I was amazed at the quick help. I have used Palumbos many times over the years and find them always friendly, competent, and reasonably priced. Good location, too, for walking to the green and having a coffee or going to the library as your car is fixed.

Ph
Review №62

Had an AC issue with my car and was able to drop it off without an appointment. They got to it in less than a day and a half. Job was completed and the cost seemed in line. They even delivered the car to my house since I could not get off work before they closed. Great place and great people.

ja
Review №63

Palumbos is a top of the line automotive service shop. I have brought my car there numerous times and been happy with each service performed. My car has 130,000 miles and is still purring away due to their great service. They will do everything they can to ensure your customer satisfaction. If you are unhappy with any service that has been performed on your car, they will go the extra mile to resolve the matter at hand.They are a couple notches above any other automotive service in the area, and will be truthful with your quotes and service needs. I will continue use them as my primary mechanic as they have always provided me the great service that one could only wish for from a car mechanic.

St
Review №64

Palumbos is a honest, fair and competitively priced. They have been working on my familys cars for many years now and have done everything from an oil change to building a new engine. They also provide options in their service at different price points and are honest in what needs to be done right now and what can wait. In my most recent visit I had new tires put on my car and the estimate was cheaper than the bill presented to me for payment. I mentioned this and it was verified in the computer and changed immediately. Great service, super friendly staff!

Ia
Review №65

Ive always really disliked auto shops. But my experience at Palumbos was excellent. I went in saying that I needed new brake pads and rotors and left my car there, a few hours later I got a call saying that my brakes were in good shape and the reason I had thought I needed new brakes was something else entirely, which they promptly resolved. I couldnt believe it, an honest shop!!! They could have easily just charged me $600 and replaced the brakes and I would have been none the wiser. I am very impressed. These folks are absolutely worth it. If you want your vehicle to be taken care of, these are the people you want doing it. And to top it off, they are extremely pleasant to deal with, which is like the cherry.

Ch
Review №66

These guys never fail us. My wifes Suburban died and needed a new alternator and battery. Matt and Lela were ready when we got there and had the Suburban back to our house the same day! You want the best? Go to Palumbos and youll have it.

Be
Review №67

After getting a laundry list of parts and labor from the BMW dealer I was sceptical I was being taken for a ride because I use a wheelchair and cant really check for myself. Well I took my car back and brought out here to find that the pump and check valve I was told to replace were plugged and didnt need any parts at all. Emissions passed and checked up and in a few hours. 5 stars!!!!! gotta appreciate honesty these days!

Ta
Review №68

I cant rave enough about how helpful and friendly the staff is. I have had a couple of tire dilemmas in the past couple of months (thank god for their road hazard warranty, I highly recommend it!) and they have helped me right away. They look out for their customers and it definitely shows!

Er
Review №69

Nice people, helpful and they do quality work

Ch
Review №70

Great people to work with!I always feel like a family member never like a numberProfessional, efficient and friendly service. As honest as the day is long. A special shoutout to Lela and Maggie who are really friendly and knowledgeable.

sa
Review №71

Got my head light fixed by them a year ago!! they fixed it for free. come to find out the just sip tied the light to something and didn’t actually fix it

Mi
Review №72

We have our cars regularly serviced at Palumbos. Simply stated, probably any garage can repair the problem with your car, but we keep going to Palumbos, because we are not only buying the repair, we are buying trust and a relationship - and we have been very pleased for all of these years in every respect.

Ri
Review №73

Last winter my wife hung her car up on a snowbank trying to maneuver out of a tight spot in our neighborhood. I was up in Providence, so she called Palumbos. Peter Palumbo himself came out to free up the car - just the most recent time that weve experienced the above and beyond philosophy that his shop operates by. Great work, fair prices, community-minded - you will not be disappointed.

Ju
Review №74

What a great place! Not only did they do a great job on what you would expect with an oil change, they went the extra mile. They serviced my daughters first used car purchase and took the time after the appointment to go over safety items. The receptionist took her outside and taught her how to check her oil!! She felt like the receptionist was more like an aunty! My daughter found her car care home!

Te
Review №75

Trust is vital when taking your car anywhere for service, because you dont really know whats wrong with it most times. Id been to places where I was pretty sure recommendations were made more to line their pockets than to treat me fairly. Not the case at Palumbos. I never feel like Im being squeezed, and I always walk out feeling good about the work thats been done. And thats not easy to say about most places. Kudos to Peter and the crew for the work they do....and for supporting so many community activities. I always try to stop in when one of the high school teams is using his space for a car wash. Keep up the good work, guys!

Li
Review №76

My experience with Palumbos is always top rate. Peter and his staff are the consummate professionals. They treat their customers like family. I always feel he is looking out for the welfare of my family and making only the necessary recommendations for service to our cars with our safety and well-being in mind.

Al
Review №77

This is our go-to place for anything auto related. Had tires replaced last year. Regular oil change place. Everyone is so nice there too!

An
Review №78

I want to tell you about my experience with Palumbos Automotive. Many times in the past, Ive felt that Ive been taken by car mechanics regarding repairs required on my vehicles. Not at Palumbos, as everyone is friendly, courteous and above all KNOWLEDGEABLE! From the owner, Pete, who personally called me and spoke to me at length about my repair options, to Lela, the manager, who also talked me through the process of either repairing or donating my clunker, or purchasing a new vehicle, to Maggie at the front desk and the guys in the garage. I cannot say enough about the care and respect that these hardworking people afforded me and my car. No matter the car repair, please consider taking your vehicle to Palumbos, they will do right by you!

Ri
Review №79

Ive been to Palumbos a few times now and each time I get good, friendly service that I trust. Im not sure where they fall out on the price scale, but I always feel confident that they are giving me honest work and straight information on what is wrong with my car. I will continue to use them as my go-to mechanic.

Su
Review №80

I trust my car to these professionals because they have consistently been honest, caring, and willing to accommodate my schedule and needs. In addition to treating customers like family, the business is grounded in the community, respected for their willingness to sponsor car washes, food drives, and educational initiatives.

Br
Review №81

Took my Buick in and after looking at it for a little while they strongly advised me not to get it repaired,I appreciated the honesty but they charged me 140 dollars just to look at it (every mechanic I have been to before hand would do a diagnosis free of charge)even after I explained to them I had a very tight budget. Then when I went to pay the receptionist couldnt have acted more annoyed that I had to call somebody to help me pay and had to dictate to her the credit card info (because Im waiting to get on disability).Then I recently bought a Subaru to replace the Buick they advised I get rid of,the Subaru sustained a small crack in the gas tank before I got it,special patches are made for these types of situations,countless videos on how to even do it yourself (if you can get the car up on something) and patches for sale online. I called to get a quote on how much it would cost them to patch it and they first told me I would have to bring it in to get looked at(for 140 dollars again) to see if they could apply the patch but they would likely have to replace the tank. I said I would call back to make an appointment as soon as I could,which I did. When I called the second time another receptionist took the phone from the first one and outright told me they would not patch my tank and wouldnt even try (despite all the information online,youtube videos and testimony in forums about how well it works ). I cant tell if theyre price gouging or ignorant in advances in technology.

ma
Review №82

Amazing experience! Fast, friendly service and best price available! Thank you!

S
Review №83

Came in through a pinch. Gave honest and sincere recommendations in addition to what I originally went in for. Highly recommend.

Pe
Review №84

I have used Palumbos for years as has my mother. She has also bought several cars from them and been satisfied with them. Whenever I have a question Pete or his staff has taken the time to explain things to me.

Ba
Review №85

The whole crew at Palumbos is great, and they do good work. Car repair and maintenance has become increasingly complex over the years...so from an ancient Chevy Pick-up to new foreign cars still covered by dealer warranties, my whole family trusts them and relies upon their expertise.

Vi
Review №86

Explode every bad mechanic stereotype and frustrating experience in just one call or visit! Seriously, car repair as stress-free as a visit to a day spa!I took my car to have the AC fixed just days before my wedding. The whole team was very nice, discussing the problem and my options in a down-to-earth, friendly way. Nobody talked down to me.I got my car back the next day, in good working order. Plus friendly conversation not only from my friends from my drop-off visit, but new staff who had been told to expect me and knew just who I was, down to a cheery you must be Elise! when I walked in. Plus they checked it over for free and let me know what to keep an eye on.A few days ago, my new husband brought my moms van in with an AC issue that the dealer had failed to fix.In addition to finding and fixing the problem, and making sure everything else was up to date and working properly, they talked my handy husband, whos something of an amateur mechanic himself, through how to repair/replace the bits of the AC system, which, knowing our AC mojo in my family, will break any day. They placed special focus on the parts that are easy/safe to do at home.Check it out: they told him that he could bring his car in and theyd find what part(s) need replacing, and then he could take the car home, do the repair, and theyd recharge it for him. Which would save us fistfuls of money.For real, Im telling everyone how awesome these guys are. And none of the cars in my family is ever going anyplace else except my husbands garage or Palumbro!

Br
Review №87

Wonderful staff and management!

Ei
Review №88

A home town business that really cares about their customers and does quality work. Its not fancy like the dealerships but so much more pleasant and less costly.

Gr
Review №89

Weve been taking our cars to Palumbos for more than a decade. The service is always good. Costs are reasonable. The staff is very professional.

Ma
Review №90

New to Guilford and will definitely go back to Palumbos. Front of house is great, operation seems flawless, and mechanics took great care of my 94 Explorer. Highly recommend.

Er
Review №91

A top notch automotive repair shop with very friendly service and that contributes back to the local community like a champ.

Ja
Review №92

Maggie is flying the Palumbo airship solo today, and doing a fantastic job. The prices she got from a regular vendor for the parts she needed (front axle/front brakes) for my 2004 Subaru Forester seemed strangely high, so she called a sometime vendor 40 or so minutes away, got some wicked good prices, and promptly dispatched her boss to pick them parts up. In/out, less than a day, w/time for an oil change. So Maggie, here a Tip o the Hat (only the old timers will get that reference!) to ya, with an atta girl thrown in for good measure. You truly represented Palumbo Motors in a professional manner.

Ca
Review №93

The team at Palumbos goes over and above to help customers!!

Do
Review №94

I deeply appreciate the personal interest that the Palumbo crew takes in caring for my family vehicles. The help has always gone beyond what is to be expected in a business relationship. Thanks to Peter, Lela, Matt and all.

Ca
Review №95

Oct. 3, 2011 Palumbo’s Automotive in Guilford, CT really cares about their customers. I recently took a used truck to them for pre-purchase evaluation. They very carefully looked over the vehicle and made a point of being sure I saw for myself what they found and took the time to be sure I understood. They made good recommendations and every person on staff who helped me was sincerely concerned that I had the best service possible. I cannot say enough good things! Go to Palumbo’s they’re the BEST! ASE certified technicians and old fashioned customer service.

Wa
Review №96

Friendly, fast, fair and professional. The way it should be.

An
Review №97

We have had everything done at Palumbos from an oil change to major repairs and have always been satisfied. This is a shop that always stands behind the work done. You might be able to get something done a little more cheaply but you won;t get the level of service & care Peter and his staff always provide.In addition, when you go to Palumbos, you are supporting the Guilford community! From the Food Bank to the Youth Mentoring Program to car wash fundraisers for sports teams, Peter gives back to Guilford in so many ways

Co
Review №98

We were traveling through CT when we began having car trouble, we went and the young man there was extremely helpful and even showed me how to prevent future issues. Extremely friendly staff and overall great service.

Ba
Review №99

Very helpful to me....I have dropped by a couple of times with problems. They took care of me on the spot....A fantastic team. I get an appt. right away @ a reasonable rate . I trust them so much, I bought a used car for a family member. That says it all. ....b.v.

JP
Review №100

Service was amazing chris was excellent and whole process better than the dealership

Information
23 Photos
100 Comments
4.7 Rating
  • Address:1099 Boston Post Rd, Guilford, CT 06437, United States
  • Site:http://palumbosautomotive.com/
  • Phone:+1 203-453-1788
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Muffler shop
  • Small engine repair service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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