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Fast Fone Repair LLC
1901 Charles Blvd #900, Greenville, NC 27858, United States
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Ta
Review №1

This is an awesome place to go to if you need anything fixed. Had a phone screen fixed.. They are on top of it. Very friendly people and know what theyre doing. Quick service! Keep up the good work!

Ra
Review №2

I am currently waiting for the associate to give me back my cellphone, in which they replaced the screen (what I wanted), but still holding my phone claiming that it is a international phone and needs authorization. Now sitting here waiting. I expected better since they were so highly rated, but they changed the store name to UBREAKIFIX.

Ni
Review №3

Fixed and cleaned my charger port for free and even learned a few things about hoverboards while I waited

As
Review №4

These guys helped me so much! My phone decided to plunge out of my hands and it successfully died. (And tricked me because the screen wasnt cracked, but my LCD was completely gone. I couldnt get the screen to turn on at all.) When I brought it in they didnt push me one bit like some places will. They were also recommended to me by Verizon to fix it. When I got it fixed everything was great on it! About a month later I brought it back because something has been happening with my speaker. I was preparing for the thing you experience at a lot of places where they say Oh, thats not our problem. But thats the exact opposite of what happened here! They took my phone and told me to give them an hour and when I came back they went through with me what was going on and answered any questions that I had. The price for everything was to be expected, really. I have a phone that not a lot of people have so the price incorporated that. If you want cheaper prices on things, you have to get a phone that everyone else has. I fully believe they know what theyre doing and if anything else ever arises, I will definitely be back.

Br
Review №5

Excellent work. Great job! I will definitely use this business again if need be. Thanks!

Dr
Review №6

Had a phone repaired here and wow, talk about quick and painless. Staff member told me an hour, and right on the dot it was done. Smooth and works like a charm, cant really ask for anything else. Business was handled really professionally! Good stuff, keep it up you guys, it wont go unnoticed :)

dc
Review №7

Everything here is done in a very professional manner. They are savants at phone repair. Ignore most of the negative reviews. I bought a Droid Play there and was given an amazing deal. Everything works amazing. do not listen to the haters because these guys know what they are doing!

Ch
Review №8

Literally the best experience I’ve had with any type of business in a long time. It’s gotten to be a month or so I guess Sense I went in there and I’m finally getting around to write a review. The guy working in there did they work quickly for me because I was just passing through town. They really helped my dad and I out in a pinchGreat prices and great people

An
Review №9

Phone dropped, not shattering screen but it was blank. Technician predicted issue, gave reasonable quote, and promised if not fixed, I would owe nothing. Problem was simpler than thought and was 78% cheaper than quote. All employees I encountered were extremely friendly and professional! I highly recommend them!

Ri
Review №10

Overall this place provides great service. I made the mistake of spiking my phone to the carpet because I became frustrated. Even though its in an Otterbox, there was some internal damage. I decided to take it to Fast Fone Repair because it wouldve been too expensive to replace. They ran a couple of tests and found out I had damaged the main board inside. The quote I received was fair and told them to proceed in fixing it. Since it was going to be a few days for them to receive the part and make the repair they were kind enough to give me a loaner phone. When all was said and done I had my phone back good as new and I was happy. I asked them about the glass screen protector I had on it and they said they had to remove it to make the repair, but would order me another one, free of charge, if I wanted them to. I said yes and when it came in they installed it, since I had asked them to.The guys that work here are knowledgeable,friendly, and willing to help you out. I couldnt have asked for better service.

Ki
Review №11

My screen had been terribly cracked for 6 months and a coworker referred me to FAST FONE REPAIR. I went there the same day as soon as they opened and had my screen replaced within an hour! The customer service was absolutely terrific and I could not had gotten a better deal elsewhere!! They have my phone looking brand new. They included a tempered glass and gave me good advise concerning cases. They really made my day. 😄 I really appreciate the A+ customer service. Keep up the good work, guys!

Al
Review №12

Very smart and fast and friendly. If it can be fixed with out replacing they will try and save you some money. Definitely recommended!!

Ti
Review №13

Beyond incredible. I went in thinking that my phone was a lost cause. The charging port stopped working. Within 2 minutes, I was out the door with a perfectly working phone. They were super nice, super fast, and super worthy of a great review.

Ta
Review №14

Unbelievably Quick and the Job is well Done... Very Professional ... This makes my second time there and hopefully last.. but if my phone messes up again.... Im definitely taking to Fast Fone ... No where else .... The people who work there are Awesome.... Love it...

Tk
Review №15

Walked in with a problem I was having with my iPhone changing port an walked out in 5 minutes with my phone fixed. What a great place to have in Greenville NC. Excellent service and knowledgeable. Was a pleasure to see this type of attitude and customer service. Job well done 👍

Em
Review №16

I have an LG G3. I shattered the screen over week ago and the first replacement they gave me cost $150. After leaving the store I noticed the front facing camera was not working. I went in again and they gave me another replacement. Awesome! Immediately as I got home I noticed a scratch along the middle of the phone. I called right away (not even 20 minutes after leaving the store) so they would know I hadnt dropped it. I brought it in for a replacement the next day and they didnt have any LG G3 screens and said they would order a new one. They admitted that the scratch was their fault and offered a $75 refund (still cost me $75) to keep the scratched screen. I told them I would wait for their order instead. I called every day and asked if the order had arrived. Went in today to finally get it replaced and apparently the new screen they ordered didnt work. I like the guys who work there but cant help but feel like Im getting scammed.

Je
Review №17

Great customer service and reasonable prices. Call and get a quote for getting your phone repaired. Always make sure that your phone is fully functional before leaving the store

We
Review №18

Johnny, Ronnie, Al and the rest of the staff were extremely courteous and knowledgeable. They are professionals who are excellent at their craft. I would recommend them to anyone and everyone. They also have Sunday hours which was awesome for me.

Ar
Review №19

I took my phone in because my screen was cracked and although it was cracked it worked perfectly fine. They repaired my screen and it now it acts crazy. It disables me out of the phone because it types the wrong password. If I touch one app it will go to another app. It calls numbers in my contact.I took the phone back however I honestly feel like they did not look at it because it is still doing the same thing and its very annoying because it worked normal when the screen was cracked.

Ru
Review №20

Very professional service done on my iPhone which was water damaged. Best place to get your cell phones fixed. Great service and very reasonable.

Ch
Review №21

I took my phone (iPhone 5s) in to the store today for a battery and screen replacement. The technician took my information and phone, and told me to return within an hour to pick up my phone. I returned in about 50 minutes, because I couldnt find anything in Greenville to do (go figure!). He had my phone ready for me as soon as I walked into the door. I looked at it and said wow, it looks beautiful! They did excellent work and at a fair price. I would definitely recommend friends, family, and strangers to visit Fast Fone Repair for all your device repair needs! They even work on more electronics than phones, so if you need assistance in that area, they also can help!

He
Review №22

These guys are awesome. Helped me get my new phone back going in just a few minutes. They know their stuff.

Su
Review №23

Identified the problem why my phone wasnt charging as an issue with the cord I was using. When I asked if they had one I could buy, he said they had some with a lifetime guarantee, but they are pretty pricey. Sure, more expensive than at Wal-mart, but it was there, I was expecting a much larger charge to fix the phone and I didnt have to stop somewhere else to get one. Totally works for me! Thanks for a job well done!

KC
Review №24

Very honest and very fast. Samsung authorized repair center.

Da
Review №25

Ronnie anderson was really helpful. This is the second time that i have been to this store and they never disappoint. They provided very good service and were very approachable and friendly.

Jo
Review №26

Service was very professional as well as helpful. My phone screen was completely shattered and they had my screen replaced and working in what couldnt have been more than an hour. I will be using there service for any future phone problems I may have

Da
Review №27

My SIM card got stuck in my brand-new phone. They took care if it quickly, and I will definitely go there again if I have issues with my phone.

Go
Review №28

Very kind staff. Answered all of my concerns. My phone looks brand new again100$ may be a hefty price but think of it this way, it costs around 60$ for the replacement screen for an iPhone so 40$ is not that bad for labor, especially since it takes an hour to fix.

Ri
Review №29

Came with dead Google phone that everybody else assumed was because of dead battery or irrepairable problem and the only solution was to change the battery or exchange the phone. Since I had to leave the town in 3 days, that meant exchanging the phone and loosing all the unsaved data on the phone. After running from store to store, I was finally referred to Fast fone repair and true to their name, they immediately opened my phone (sealed from the back) without hesitation, moved few things around, put the same battery back and the phone was working. And it turned out the battery was fully charged. And I paid only minimal amount. Extremely professional, fast, helpful and sincere. Would highly recommend.

Ev
Review №30

Smashed my screen, and not only was this place the cheapest in town, when I went in and told the guy working I had thought about doing it myself he showed me how to safely remove an old screen. The repair was super fast, he made sure everything worked properly before I left, overall great and affordable.

Er
Review №31

Awful experience. I went in to just get my screen replaced, and my phone came out with a broken home button that I was not even informed about, nor refunded for; Even though they have a 30 day warranty. If you like the way your iPhone works, DO NOT take your phone here, because it will come out worse than it came in.

as
Review №32

Amazed at how fast and knowledgeable this intelligent group of guys work. Would recommend to anyone in need of device repairs.

Mo
Review №33

Great group of guys! Fast service and friendly staff. Definitely recommending to others.

Jo
Review №34

Was able to fix power button on Samsung galaxy s6 very quickly. Would recommend!

Da
Review №35

Phone wouldnt charge. Thought it was the charging port. They diagnosed it as my charging cable. Bought a new one from them, with a lifetime warranty for $15. Highly recommed.

Br
Review №36

If I could rate them a 0 I would. Worst business I have ever seen. Fire the employees immediately and let someone turn that place around. They do not know what customer service is.

Ke
Review №37

One of the absolute worst customer service experiences of my life! I am sure this review will be looked at by the management as just another angry Black woman’s ranting, but I have to express my complete disgust with the way that scrawny boy behind the counter treated my husband and I. For the love of Jesus I cannot remember the boys name, lanky, thin and the name began with a J or something. He talked to us like we were sub human. I may not be well versed as to the inner workings of a cellular phone, but this does not make me ignorant nor does it make you better than me. #blackopinionsmatter

Br
Review №38

Al and his team are great. They always take care of my repairs quickly and cheaply.

Bo
Review №39

EXCELLENT SERVICE, took my IPHONE 5S in and they replaced the cracked screen in less than 30 minutes, did a great job. HIGHLY recommend their services.AAAAAA+++++

Ad
Review №40

Pricey but they do quality work.

Ro
Review №41

LIFE SAVERS! I ama realtor and dropped my two week old phone today. The screened shattered and screen looked like ink was bleeding allover it. Within one hour I was up and running agin. I am a REALTOR and my phone is the lifeblood of my business. THANK YOU SO MUCH!

Al
Review №42

I had a peice of debre in my charging port, walk in and in a matter of 3 minutes I was walking out. Very friendly, fast service. Couldnt of been more pleased.

Ga
Review №43

Came in with a problematic Samsung, Al came to the rescue and got it fixed quickly and efficiently. Definitely a great place to get your tech fixed!

AJ
Review №44

Awesome service, fair prices and the work is professional!

Co
Review №45

Amazing service got my iPhone back yay! Highly recommend!!

Ja
Review №46

Great service and prices -- super fast.

Da
Review №47

Awesome service! Fixed my desktop computer that had a bad hard dive in no time!

Br
Review №48

They can fix 99.9% of any problem when dealing with a phone. These guys are great!

Ti
Review №49

Fast and friendly service. Thanks so much!

Sc
Review №50

Fast, friendly, knowledgable and fair pricing. If you live in Greenville and have a problem with your phone or tablet, go see these guys Great!!

Ja
Review №51

The fixed my phone in under an hour, really nice guys!

Wi
Review №52

TOTAL THIEF. THIS CON ARTIST BUYS ELECTONICS ONLINE, STEAL PARTS OUT OF THEM FOR HIS SHOP THEN TRY TO BLACKMAIL THE SELLERS TO TAKE THEM BACK. BEWARE BECAUSE HES USING STOLEN PARTS

ka
Review №53

Fast service and friendly faces! Highly recommend this business!

Dr
Review №54

They fix my camera screen and minutes and I was really impressed by the two men that fix my phone while being yelled at by a crazy lady who wouldnt stop cussing and was making complete fool of herself and her family. Those two men need a raise for that. They were super professional.

De
Review №55

HTC one m7 Mic went out these phones are ver difficult to open...but they fix It in a few hours...very pleased

Da
Review №56

Complete screen replacement in under an hour and price was right. Thanks Guys.

Ma
Review №57

Guys here are awesome. Fast and great pricing.

Ry
Review №58

I went to them after I had been screwed over by emergency phone repair. They helped me out right away. They even gave me a break on the price bc I had such a bad experience with emergency phone repair. I will deff be going back.

Ch
Review №59

They got my phone looking brand new

Ca
Review №60

Fast service and friendly staff!!

Ja
Review №61

My phone wasnt picking up network after getting my screen fixed at another location, they were very helpful in figuring out the problem and it works like new!

De
Review №62

Good work great prices

Ro
Review №63

My first visit unfortunately became my final visit.

Bu
Review №64

Good Service.

AL
Review №65

Great Customer Service!! Fast Service & Quality Work!!!!

Ke
Review №66

Great people

D.
Review №67

Terrific

Ol
Review №68

Great!

Information
4 Photos
68 Comments
4.6 Rating
  • Address:1901 Charles Blvd #900, Greenville, NC 27858, United States
  • Site:http://www.fastfonerepairs.com/
  • Phone:+1 252-215-8889
Categories
  • Computer repair service
  • Cell phone store
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–6pm
  • Friday:12–5pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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