Very bad to deal with! I asked a very simple thing and they couldn’t get it right at all. Had to call 4 times and I just got the run around. I would never use them again. Taking my house insurance else where even if it cost more. They are definitely not honest either.

I am pleased with the experience that I have received so far

Professional, prompt with requests, good people

I would never recommend this agent to anyone ever!! Worst customer service I have ever experienced. I had simple questions regarding my policy and Bert could not answer my questions. A 45 minute phone call and 10 emails later with not even the correct answers. He was even laughing at me on the phone!! After this encounter I called the main Allstate line and someone answered my question in 10 minutes. I have since transferred to a new Allstate agent who is much more informative and knowledgeable!! I love Allstate but BERT AND DALE ARE TERRIBLE!!!

Gave me lower rates than any other company with a not perfect driving record customer service is always friendly

Great agent to deal with. Customer service is always top notch!