Has this company gone out of business, or have gone bankrupt? Weve been a customer with them for years but now they wont return my emails or phone calls. They owe us a large sum of money, but I havent heard anything from them even though Ive asked that they simply send us product instead of having to pay us back for the product we didnt receive months ago. Its very bizarre that nobody is addressing this with us.

I was suppose to get my refund 10 days ago . I have emailed this business on Wednesday 8/11/21 and still no response but this place is awful on responding back and unprofessional if you are moving then why do you still have your website up saying products are available but in reality you have nothing made for your customers.You are taking people money and not being considered on updating your customers on the status of their order. I do have the email stating you were going to give me a refund so where is it ? That email was from july 30th

I mean I think they address great, but then again I do own the place, lol. Come and visit us, learn about essential oils, herbs and automatic remedies

Great place with quality products. Extremely helpful people.

Kimberly and Amber have been amazing in every aspect when it comes to helping find products or even blending to make new products to meet my entire families needs for any situation. Their dedication to their passion shows through all the hardwork these ladies have put into their business and take personal care in every customers needs. Love this place and will be a lifetime customer! Thanks guys!!

Their mixes are smooth and the fragrance is lasting.

High quality products with helpful, highly knowledgeable staff. Kimberly and Amber know their stuff! Well educated and willing to share their knowledge with us. I have taken many classes over the years and have not only enjoyed them all but learned so much! As for their products, they are effective, well priced and of high quality essential oils. They have a fantastic line already created but also offer custom creations. I highly recommend Botanically Rooted.

Great shop for oils.

The level of aromatherapy knowledge here is unsurpassed and continues to grow. They are my #1 resource for information about essential oils. I have been using their oils (originally Loving Scents) for about 10 years now, and have always had wonderful results. I highly recommend them to anyone and everyone who has questions about essential oils. Remember - there are many distributors/consultants/wellness advocates of essential oils from other companies - *most of them have never actually studied aromatherapy*. While their claims may be valid - I always double check with the ladies at Botanically Rooted, because their knowledge is vast and safe use is important. Top notch quality information and products, and a far wider selection than Ive found anywhere else...and theyre local! I feel like I hit the essential oil jackpot :-)

Absolutely the best quality of essential oils I’ve ever had. The staff is very friendly and knowledgeable about everything in the store. Used to go there all the time when I went to UNCG, but now I ship them to me in New Jersey! One of my favorite places ♥️

Amazing staff to match the amazing products this place has to offer! I absolutely love coming here for all my needs!!!

The only aspect of Botanically Rooted that I don’t like is that I can only give then 5 stars. They make and sell the best essential oils I have ever used as well as many products to use with essential oils. . The staff is friendly, professional and knowledgeable. If you haven’t been to Botanically Rooted you are missing out on a wonderful experience.

I have been with this company for years doing Aromatherapy education classes and just love these guys! Very knowledgeable staff, great quality products you can trust and excellent customer service!

The knowledgeable staff are a joy to work with.

Excellence in Aromatherapy education. Responsible in sharing their knowledge. Great retail store but also easy to buy online.

Let me tell ya, SHOP LOCAL! These people know what they are doing and make a wonderful product. They have knowledgable staff and are super friendly.

Wonderful oils, excellent educator, superior quality. What a great place. Thank you for all you do. If ever a person want to learn and receive knowledge that can be used forever go to Loving Scents.

These folks are super knowledgable and super friendly. Highly recommend.

Great place, staff is very knowledgeable and pleasant.Will be going back there for all my aromatherapy needs.

Everyone is very friendly, knowledgeable and helpful!! Love this place!!❤

I have pulmary fibrosis. I got a virus several weeks ago and it went straight to my lungs. The cough kept getting worse . I was coughing until I could not breath.My daughter called and told you my issues. You knew exactly what I needed. Within 20 min of applying I got relief!! It lasted about 4-5 hrs. The next day the relief was longer. I took a bottle to my Bonus Mom which has the same issues but has asma also. Same thing happened!! The mixture is called Breath Again and thats exactly what we did!!! We feel very blessed and thankful for your help!!! God Bless you ladies!!!

Ummmm aaaahmazing!!! One hundred percent the place to buy essential oils.... quality, local, scentsational shop!! Seriously the best!!! I met Cindy on her last day and she spent so much time talking and informing me! What a treasure! Enjoy the next adventure(s)!!!

Excellent pure essential oil products

Perfect scents amazing products great service

Knowledgeable staff and it smells delicious in there. Visit!

Very knowledgeable and helpful ladies. Wonderful oils!

Because it’s the real deal