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Toms Car Care
13473 Colfax Hwy, Grass Valley, CA 95945, United States
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La
Review №1

WOW! My day started out as a non-starter, literally, my car with a brand new battery just would not start. It was an “I need a tow truck and possibly a therapist” kind of morning after I was stranded at my kid’s school with a huge $$ bill looming over my head. I called my car’s primary care physician, and they couldn’t take a look at it until minimum three days, possibly 8 days. Whaaaa?!?! So I called around, and all the places I knew offhand said I could leave it with them and they could hopefully take a look at it before the end of the week. Then, off the recommendation of a friend, we called Tom’s. He sounded optimistic over the phone, like it may be something simple. He told us to drop it off and he’d get to it within the next two days. Okay... well, that was the best offer we got so we drove out there and left the car. We got a call only a few hours later that he’d already taken a look, and as he’d suspected it was nothing more than some loose contacts that he’d tightened up with no problems. I was able to pick up my car five minutes after that call. I cannot believe how respectful and efficient he was, and that with no prior relationship he cared enough to make it happen same day because he could. I will 100% be bringing my car back for future work, and I will be paying this recommendation forward whenever I can. Thanks Tom! Three kids in the country without a car would have been a nightmare - you really saved the day!! 🙏🏽

Me
Review №2

Shout out to Tom!I rolled up with a loud metal scrapping noise (thankfully was just a rock). Tom stopped what he was doing and serviced my car.I was surprised they were still open but they were working late- with a large work load.Tom still stopped and helped. Personable and caring.Ill be going back.

T
Review №3

I have been going to Toms for about a year now and these guys are good at what they do and are even helpful with giving information to help me with things I can do myself. Much appreciated!!

To
Review №4

Brought my Mazda in because it is smoking bad in the morning and after sitting for another 8 hours. After leaving it over night they saw the problem and quoted me a price of $2500.00. When i got home i checked the dip stick and there was no oil at all on it, I cant be leave they never even checked the oil even after i told them that it has been burning oil. NOT COOL

Se
Review №5

Fair, honest and reasonable. A perfect Tri-fecta. In todays day and age you cant do any better than Toms Car Care.

Ro
Review №6

The only guy, I would go too

Pa
Review №7

They got my car ready to be smogged in less than an hour. Affordable too!

Ga
Review №8

They said I had metal in the AC line and had to replace everything quoted at 1600$. Had it done by other mechanic with no metal in line for a few hundred dollars. They also said I had several other issues with huge quotes. Not to mention they had my vehicle for three full days before even looking at it. They seemed surprised when I told them someone else had just looked it over. Wasted a half week of my life and were trying to make thousands off me to fix an older vehicle. Last time Ill go there.

Jo
Review №9

Had a tough electrical problem and was broke down. The tow truck driver highly recommended Toms Car Care and now I completely understand why. In less than two hours, my truck was back on the road with little cost. It was a very complicated problem and I was surprised they had it resolved so quickly. My impression is that they are very good and knowledgeable with every kind of auto problem and are very professional, friendly, and honest. Ill never go anywhere else from now on.

Jo
Review №10

Took my truck in for the same problem twice. Still not fixed.

ma
Review №11

I wish there was an option to give no stars, I definitely would.. one of the mechanics Derek, tried to tell me my car wasn’t fast. Which I don’t know why that is a thing you tell a costumer, me being 16 at the time with my car which I loved and worked hard for.. I did not appreciate that, you being a old man talking down on a kid? That’s ridiculous. Now I am 18 I just came back here to write a review because truly, terrible service and all around bad experiences every time I have been. And I have been there multiple times spending over 6k at this shop, not just saying this over a one time bad experience

ma
Review №12

Great service... needed a muffler welded up on my truck. The shop Foreman fit me in at the last minute and got the job done. Price was good!!! Way under $100. I highly recommend this shop.

Ma
Review №13

Tom is a good guy and he will take care of your vehicle with honesty and integrity. He takes great care of my 2011 Mustang.

Sh
Review №14

These guys rock and know there stuff. I wont take any of my vehicles anywhere else and I tell everyone I know to go there. Never been disappointed.

RH
Review №15

This business is the best. I’ve been ripped off by other shops from Roseville and Auburn. Tom and his crew have been honest, professional and very knowledgeable working on my vehicle. THANKS GUYS. UPDATE 1 YEAR LATER: I HAVE CONTINUED TO HAVE TOM WORK ON MY 4x4 TACOMA, AND THIS VEHICLE RUNS AND DRIVES VERY WELL. FOR THE MONEY, YOU CANT FIND A MORE KNOWLEDGEABLE SHOP IN THIS REGION. — THIS LEVEL 6 GOOGLE GUIDE RECOMMENDS THIS SHOP—-

Tr
Review №16

Friendly, honest, reliable and consistent. I’ve been taking my cars here for over 7 years, and I’ve got to say, they’re absolutely wonderful.

Mi
Review №17

Tom an his employees are very professional and gave me a great price compared to others

Sh
Review №18

Honest, efficient and qualified! Full service auto repairs at reasonable prices. Toms is exactly the kind of business you hope to find in a small town, friendly, hard working and considerate.

ER
Review №19

Never met better mechanics.Friendly group of guys.Clean shop, good on prices.I recommend them to all my froends.

Ra
Review №20

Small town feeling, they do the best because they know theyll see you again

ni
Review №21

If I could give tom and his guys a 0 rating I would...horrible service .never called me back . Did a big job on my truck 4500$ worth of work . Wasnt until after I paid tom he says there might be frame damage , but hey I got a guy who can fix it for 500$ no problem .knowing there was frame damage they continued working..,not once warning me or asking if he thought they should continue. Being that there would be another huge job after around another 5-6thousand $... Being ppl that know cars I feel they completely took advantage of me and pulled a very shady move . No no no not recommended n the least ...tom is a shady individual .

Ca
Review №22

This service is efficient, honest & reasonably priced. I will definitely return for my auto repairs! Of course, hopefully I wont need them & my truck will now run forever!

Br
Review №23

Cant say enough about the customer service and quality of work we received from Toms Car Care Center...It was truly amazing. After going 4-wheeling in our 2-wheel drive truck (not recommended) we had dislodged our exhaust manifold causing a long loud trip home. We noticed Toms was still open even though it was after hours on a friday night. They put our truck up on the rack and fixed the exhaust, putting a really sweet weld on the manifold....and the price was beyond awesome. We are so impressed that we will be bringing our vehicles up 40 miles from Fair Oaks to get serviced. Thanks so much Toms for the above and beyond service!

Wi
Review №24

I wanted to give kudos to Toms Car Care. I honestly feel this may be one of the best automotive shops in town. My wife and I have been bringing our cars and diesel trucks in here for years. At times I will wait for my oil change and just watch the way TJ puts people before profit. TJ makes you feel like an old friend. I think he genuinely cares. The whole crew is very friendly. They are fast, efficient and know what they are doing. Thanks Toms Car Care.

Am
Review №25

Great service and friendly staff! Thank you!

Au
Review №26

Nice, honest, and affordable.

Jo
Review №27

Repaired my rear brakes in a timely manner.

je
Review №28

Tom has been a big help on short notice rush jobs. Being a auto business owner myself I appreciate good service.

Se
Review №29

TJ and his team take very good care of our vehicles. He always greets us with a friendly smile, and his professionalism along with his honesty and knowledge keeps us happy customers that would never find any other repair facility to work on our vehicles! Thank you TJ and staff for always doing such a great job! :0)

Ra
Review №30

OCool shop

An
Review №31

Have brought multiple vehicles here for years. Even though I currently live in Sacramento, I will make the drive to Tom’s to deal with mechanics I can legitimately trust.

St
Review №32

Always great service

Su
Review №33

Incredibly knowledgeable, efficient and super friendly folks at Toms.

Ch
Review №34

These guys are AWESOME ! Great prices and fantastic work !!!

Information
3 Photos
34 Comments
4.5 Rating
  • Address:13473 Colfax Hwy, Grass Valley, CA 95945, United States
  • Site:http://www.tomscarcare.com/
  • Phone:+1 530-477-8880
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto tune up service
  • Brake shop
  • Oil change service
  • Small engine repair service
  • Transmission shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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