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Franko Small Engine LLC
5825 Old Alton Rd, Granite City, IL 62040, United States
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Comments
Ri
Review №1

Very impressed with every one involved in this establishment. Very fast turn around. Well explained all action taken on my mower. All questions answered. Even helped me load my mower on my trailer. Also, my wife said the wants to invite the owners wife to our next tupperware party .

Ed
Review №2

If you need your LAWN MOWER Fixed or Need a NEW LAWN Mower ... go visit Kevin & Teresa at Franko Small Engines ... They have an Amazing Selection in their Showroom ... Family Owned & Operated ... I Love their Family Owned ... Lawn Trusted Motto!

Ke
Review №3

Super quality products! Sold and serviced by fantastic people who take the time to talk with you about your questions to ensure you are a satisfied customer. The show room is spotless clean and there is a full range of lawn care machines, large and small. Five stars from a very happy customer! 🇺🇸

El
Review №4

Poorest costumer service I have ever encountered, just a bunch of hicks pretending to know that they are doing, slow repair rate, probably going to start a lawsuit over the fact that my mower was running when I brought it and now it does, seems like this small business “repairs” your mower just to break something else on it, also to anyone that has a mower or another small engine if they can’t get it to start they are using a forklift to move it around. They do not care about your belongings! Take them elsewhere

MA
Review №5

When people tell you not to go somewhere, listen to them! Took a chainsaw in for routine check. A month later it wasnt even touched. Was told it would be ready last week and never heard anything from them. Went to pick it up and not even an apology ....They just sat on it for a month. I wont be back and will be sure to tell anyone I know to stay away. Go to Marine Saw They work on all brands.

Ja
Review №6

Call them about repairing my ingersoll riding mower that only needed a new flywheel that was missing a couple teeth on a Briggs and Stratton engine and was told that since it was on an ingersoll mower they wont work on it. They would only fix the engine if it was on a Toro or snapper mower.

Ja
Review №7

Excellent small business owners!! Very reliable and dependable. They treat you with respect and help in all the best ways they can. We will definitely be back!

Ch
Review №8

My fiancé purchased a zero turn from Franco’s and they were so kind and helpful. We highly recommend and will bring them all our future business.

Du
Review №9

Nice place. Id love to buy from them but they havent answered their phone during business hours in a week and when I go there (also during business hours) It had a closed sign up and no body was there. I had a few friends say the same thing about them. I hope to make a purchase as soon as possible.

Mi
Review №10

Fast - Friendly service - Quality parts at a fair price. Well done Franko !!!

1g
Review №11

Great Service. Great People. Always the Best Product with Good Warranties.

Aa
Review №12

I came here to get a belt for my Toro. I normally go to Emils in Troy, but they are closed indefinitely. Guy behind counter has great customer service skills and went above and behind my expectations. He showed me how to put the new belt on.

To
Review №13

This place has been here for 60 years and still family-owned fantastic people

Ka
Review №14

I am always very satisfied with the services and have purchased two lawn mowers from there.Would recommend them

La
Review №15

This establishment is an icon,,, from the times when I was 12 years old buying minibike parts and getting things worked on, to the jobs they do today 40 plus years later.. carry on the family morals and trusts great family and place

Jo
Review №16

I’m biased (see my last name) but NO ONE knows small engines like these guys. 10/10 would ABSOLUTELY recommend.

Ro
Review №17

Don’t buy anything from them if you are expecting them to service what you purchased. I just purchased a expensive Toro Zero turn mower and needed it serviced (never had even mowed with it). When I called Francos I was transferred one of the owners and was told it was my problem not theirs and have someone else service the mower. Unbelievable stay away.

Ro
Review №18

I called about a starter gear for my riding lawn mower, and the lady on the phone was super nice and helpful. thanks for your A+ service. Will do business in the future,Bob, Granite City

Br
Review №19

Giving 5 based on he referred me to another company he only handles TORO brand repairs i had 7 riding lawnmowers needing tuneups and only handled toro should add franks smallbengine TORO REPAIR since google pulls them up under mobile lawn mower repair and lawn repair nothing about toro in search

Ke
Review №20

Great place to get lawn equipment also Kevin and Teresa are so nice and amazing!!

An
Review №21

Professional, reliable and super nice! It was a pleasure to do business with...will definitely go back.

Ja
Review №22

Kevin and Theresa have always been there when weve needed them! We couldnt be happier!

Ti
Review №23

Very good people been dealing with them for years

Mi
Review №24

Best service, Kevin, Teresa, and Randy are great people to deal with.

Cl
Review №25

So if you dont have what they sell they will not work on it... Poor business decision

Ri
Review №26

They dont work on China engines

pa
Review №27

Only place will buy my lawnmower

Ph
Review №28

Great service!!

Jo
Review №29

Very good

Information
7 Photos
29 Comments
4.3 Rating
  • Address:5825 Old Alton Rd, Granite City, IL 62040, United States
  • Site:http://www.frankosmallengines.com/
  • Phone:+1 618-931-0926
Categories
  • Lawn mower repair service
  • Lawn mower store
  • Small engine repair service
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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