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PetSmart
4645 Canal Ave SW, Grandville, MI 49418, United States
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Rh
Review №1

Always have a great grooming experience here. They treat my dog like a queen and she comes out without a heavy coat! My checkout experience could have been better. I didnt realize I had to ask about redeeming points before the purchase had been scanned.

Ji
Review №2

Great selection of pet supplies for all your pets needs. Friendly, knowledgeable staff. Demonstrated sincere interest in our puppy during our visit, helping us to select the right products for our new puppy. Highly recommend PetSmart.

Ma
Review №3

I love this place i got my little rosie here and she was very healthy and ready to go! I find some things a little on the expensive side but it is worth it for her. Highly recommend

Sh
Review №4

Staff were very friendly and helpful. I didn’t bring my dog in, but each staff person I interacted with asked me the breed and seemed genuinely interested. The store seemed a little smaller than other locations, but it was still stocked well. All areas were clean and the environment was pleasant.

St
Review №5

I wish I got her name! Dark hair blue eyes. Well she was amazing!!!!! I am mourning one of my guinea pigs. She was so kind and empathetic. Thank you again!!!

Ro
Review №6

I like this store. Employees are wonderful people. Always willing to help when I ask for help.

Je
Review №7

Most likely will not bring my dog back to the groomers here again. My family and I have been brining our dog here for years to get groomed. I understand he is a big dog, but now telling my family is not allowed to bring him here anymore is RUDE and uncalled for. Dont come here for grooming needs, go somewhere else that has a more friendly and hospitality staff. Plus the previous time he was groomed here he was cut too short and had cuts on him. Now my family dog is not his happy self after leaving the groomers by the way he was treated. Other staff members here are nice just not the staff members that do the grooming. Dogs are family, so please treat all dogs kindly next time and provide better service

Mi
Review №8

My dog loves this place. I just found out this morning , that Google reviews has a game to play, sorta, So Im making a bunch of reviews, to see if Im any good at it. I cant wait to add photos of all the goodies my girl gets from here. Tail wags included! ArfArfWOOF!

Ki
Review №9

There were no mess or clutter. Enjoy Petsmart the customers, employees.

Pa
Review №10

It is always a pleasure to shop at our Wyoming/Grandville PetSmart store!

Ni
Review №11

Good place to get pet food and fish and other stuff

Ja
Review №12

Awesome dog grooming here ask for Amanda.

Ol
Review №13

Always has what we are looking for and the staff is very knowledgeable.

Ti
Review №14

I love the groomers here at Petsmart. We take our Newfie in monthly and he always comes out looking beautiful. Hes a large dog and theyre so patient with him. Wont go anywhere else.

Ro
Review №15

Friendly staff, very good inventory of items for most pets

De
Review №16

Fish head got good quality for cheap

Ti
Review №17

Nice clean place and friendly staff.

De
Review №18

I never went to the store. Foster brought her to me.

Mi
Review №19

Very helpful and friendly stuff! Very organized and clean! Big parking lot. 5 stars, no doubt.

Ma
Review №20

Great people and knowledgeable staff. Has almost anything your pets should need in a clean organized store!

ch
Review №21

The place is pretty clean, but I always struggle to find things or to find a worker to help me. Prices are a little bit higher than shops I tend to go to. I primarily come for aquatic needs. Check out is speedy and they are always friendly but I feel most of the staff is a bit under knowledged on fish and fish needs based on those Ive spoken with.

Jo
Review №22

A great place for pets. Im so grateful to have this in my community. Such a great customer service!

We
Review №23

My puppy Waylon had a great time. He found a couple rowdy puppy pals marked 50% percent off. Plus he came out with a treat or two

Er
Review №24

Great one stop for all your pet needs. Very friendly and knowledgeable staff makes this a must stop if you have pets.

Je
Review №25

My dogs have been going here every month for a little over a year now and its always the best experience. The people who work in the grooming area are amazing. They remember my dogs everytime and they have established a relationship with them and my dogs get so excited to see them every time. Not only is this team very friendly but they also do an amazing job and I can not see myself going anywhere else to get my dogs groomed

Sh
Review №26

They were easily able to do my pugs toe nails. Great staff and super friendly!

Ru
Review №27

Helping my grandson pick out his first fish was a heart felt experience. After looking at the fish we asked for help with understanding the needs of the different kinds. He was able to choose what he wanted and with the knowledge he needed.

Ra
Review №28

Always a great experience here. Wish the prices were lower but Im glad I have coupons to get the treats that my dogs love and can only find at PetSmart besides online

Ma
Review №29

Girl was very helpful with fish. Very pleased

St
Review №30

Very friendly staff that gave our dogs a lot of attention and affection. The dogs enjoy going to the store and getting treats from the employees. They always get attention from customers as well. It is a good time for socializing with other people and animals.

Jo
Review №31

Great store great ppl always ready to help at anytime!!

Kr
Review №32

Everyone at the Grandville PetSmart location treat my Dog like she is one of their own fur babies.

Ad
Review №33

This place is great, my daughter loves to see the live animals.

de
Review №34

I have a skiddish dog, that shakes the entire time. Shes a good customer shes not aggressive at all just scared to death. The staff takes such good care of her and takes into account her fear. I got her bath and brushed toenails clipped and her pads shaved between her toes and the middle. Never had a bad experience. I am talking about the Grandville location for grooming.

El
Review №35

They had the pet supplies we needed, including a life vest for our dog.

Ly
Review №36

Customer service is hit or miss. Good prices. Like the set up

Je
Review №37

This is a good place to shop for your pet.

Je
Review №38

Great selection of multiple things its hard to know where to start! Many adoptable pets of many types and sizes. Food and care items everywhere for whatever type of animal it is you might have and can usually even bring into the store. Play things for usually cats or dogs but they have a couple of other species as well. In general if you have a pet, you can get what you need to take care of it. The service is great aswell!

Ju
Review №39

Best pet store

Ma
Review №40

Nice everything for pets store..Grooming service for dogs, Kittens and adult cats for adoption. Tropical fish for aquarium, and supplies, decor and complete tank set up all sizes.Pet food, some pet meds, toys and dress your doggie up clothes. Kennels and carriers, and cat furniture, some small birds, gerbils also for adoption. An assortment of everything pet related.

Je
Review №41

The store is always pretty clean and the staff is helpful. They have a good selection of products. I wish in-store prices matched online or that theyd price match their own website. Ive been doing more curbside pickup because the online prices are better.

Br
Review №42

First time using the grooming services for our dog Willow and were quite pleased. Shes soft and tangle free and the length is just about right. Moreover, the cost was less than another groomer we had tried before. Our groomer was Dana and well certainly request her again.

Jo
Review №43

Friendly staff and selection of betas are great!

La
Review №44

Store was very clean and organized .The cashier was friendly and efficient at her position so check out was fast and easy.

Br
Review №45

Very knowledgeable and helpful, great selection of products. Prices a bit high though.

mo
Review №46

- Good overall- Had no emergency medical kit for dogs, and when I asked they looked at me like I was crazy (and asked stupid questions) Not cool.Emergency medical kits for pets are what everyone should have, BEFORE you need them. If my dog gets hurt, im heading to the Vet, not a pet store. It is like having a first aid kit for your children, EVERYONE should have one.

Ti
Review №47

Love their sale prices and customer service

Ja
Review №48

Well maintained store

Ja
Review №49

Great prices. Employees very helpful. Love going here!

Ho
Review №50

Do not buy the fish from here. Gave my whole tank a bacterial disease and two died. Just outside of the return policy ironically enough. Not that I would return them anyways since the disease made them smell rancid

Da
Review №51

They have stuff for pets there. The people dont punch you. So there ya go.

Ja
Review №52

Staff was very nice and helpful

Da
Review №53

Brought in my labradoodle to be groomed (the whole dog package)and I have to say Amanda did an amazing job! He is nervous with groomers and most wont do him. He was a very happy dog from start to finish. Thank you. Its nice to finally find a good groomer. You are a god send.

Be
Review №54

Very helpful and groomed my cat super well

Mr
Review №55

The grooming team is amazing. Kind & caring for all my dogs no matter 4 months or 12 years. Dana, Hannah and the rest do care very much for their fur clients.The rest of the store is standard petsmart and understaffed on most days

Sh
Review №56

Great experience with Tara in dog training class. Knowledgeable employees when it comes to dog supplies.

Ca
Review №57

Fantastic..good svc.

Pa
Review №58

We stopped to purchase fish twice over the past two weeks and we were very disappointed in the lack of selection and the tanks were full of algea. We asked when they would get more fish in and the answer was every Wednesday. I asked about the lack of fish...answer was not sure why we are not getting more fish. I know this isnt normal for Petsmart....you guys need to step up your game.

Je
Review №59

Love the groomers. They are great with my nervous dogs to get their nails done

La
Review №60

Kind of messy! And no prices on things we looked at

ma
Review №61

Nice, but didnt have what i was looking for

SK
Review №62

Great quality service.

Ra
Review №63

Incredibly overpriced. You can go a block over to Pet Supplies Plus for at least $2 cheaper. I have 2 cats and 2 dogs, PSP has the best prices and a rewards program that is similar to PetSmart. If you or your pet is excessively finicky, then thats where Pets PetSmart outshines PSP. They have a minorly larger selection, but I still have been able to find all our higher end items at PSP.

Vi
Review №64

They all love the animals brought to them.

Ad
Review №65

Amazing pet store. Friendly staff members. Very knowledgeable made my family & I’s choice in pet very easy.

Ca
Review №66

Too expensive! Petsmart is a better deal for me.

Ma
Review №67

I always take my 2 year old pup to this location, and I absolutely love it! Storm is an incredible groomer, and always makes my dog feel so comfortable! He does great work, and cares deeply for the animals he works on. I will continue returning because I have not met another groomer or location that treats my dog as well as they do!

J
Review №68

Friendly service, large variety of pet supplies, about average on prices.

st
Review №69

Bought new coat for my pet and treats. They had a large selection

Cr
Review №70

Love petsmart

Rc
Review №71

Lots of selections. Many sales too !

Tr
Review №72

Great store fkr all your pets needs. My wife and I have two cats of our own and we always buy our food and litter from here. Excellent customer service and the rewards program is great as well - has helped us get a discount, even if only a small amount, for all the products we buy.

Ja
Review №73

They are so friendly and always love on my puppers when we shop. They are knowledgeable about their products and have helpful recommendations

Co
Review №74

Amanda is the best groomer in the salon

Ze
Review №75

Always get my hamster here staff is very helpful

Lo
Review №76

Love classes with Tara! Highly suggest it for well behaved dogs!

Ta
Review №77

The store is clean, allows pets and the staff are very helpful

Er
Review №78

A lot of activity in the store. Good to see the dog training classes up and running...

Da
Review №79

Nice, friendly, animal-loving employees. Will match Chewy prices online. Always have rescue cats there for adoption.

bo
Review №80

Called and spoke with Matt regarding an issue with some dog food I purchased...he told me maybe it was a opened bag or just a bad bag.. He replaced it for me and all is good. Thanks Matt and your great crew....

me
Review №81

Easy to find everything you need

Ch
Review №82

Exelent help, knowledgeable workers that are fellow pet parents, and are more than willing to help you find what you need and answer what ever questions (even stupid ones) you have, with a smile.

Ad
Review №83

They pretty much have all the animal supplies you need. And knowledgeable staff.

Sh
Review №84

They have everything a person would need for their fir-baby, lizard, bird, turtle, snake or fish. You can bring your fir-baby in for a bath. You can adopt a pet or even help out by fostering a pet. Come on in and see the store, the customer service is great too

La
Review №85

Super friendly and Nice! Very knowledgeable.

rh
Review №86

We had our Goldendoodle groomed here, they did such a good job. Really cared about her comfort as well as the end result. Easy to make appointment, did it online.

Bi
Review №87

Great service all around great workers keep it up GOD BLESS YOU

Sa
Review №88

I love being able to see all the kittens (although its always so hard not to adopt them!) and other animals. The store is well organized and the staff is more knowledgeable than other pet stores as well as friendly. One thing, though, I wish the beta containers they are kept in were bigger.

Mi
Review №89

We loved taking Luna here for training. We would recommend the puppy and intermediate classes to any of our friends & family. Tara was a great instructor and will help you understand your dog and improve your abilities to communicate with them. We hope to have Luna take more advanced training here in the near future.

Em
Review №90

Cute pets. Great supplies

Fl
Review №91

I went in looking for a simple water pump for my fish tank. Never found one nor an employee who wasnt all over dogs who were in the store. I get it dogs are awesome but people pay your salary.

Co
Review №92

Long Wait. We needed just a few items and waited by the fish for a good 30 minutes. When someone did come over, they told us the knew nothing about fish and she was not really good at catching them and it all just a mess. Thankful I have nothing left on my gift card to there...I wont have to go back.

Ki
Review №93

I really like the selection of pet supplies that they carry. Also their puppy training classes are great they really helped my Standard Poodle

J.
Review №94

Alexie and Matt were super friendly.

Pa
Review №95

Love the choices they have. Staff is so helpful and friendly.

Ke
Review №96

Nice excellent service

Be
Review №97

Very friendly staff. We have taken a handful of puppy training classes at this location and the training staff is very insightful and friendly. Jordan, our trainer, did a wonderful job with his classes and will always come to greet us when we visit. The grooming staff are friendly, helpful, and the wait times for an appointment arent weeks out. We usually take our puppy, Gus, to see Storm every month or two and he Gus comes back looking good, smelling great, and is so happy and full of energy. Highly recommend this store.

L
Review №98

Clean friendly

Ka
Review №99

Decent. Some of the prices arent super competitive and they wouldnt abide by their price match promise listed on the website for a competitors cheaper priced item unfortunately.

Ma
Review №100

The manager was great. He walked up, helped find a suitable beginner enclosure with room to grow. Then he even shopped it out online and price matched for a lot cheaper price. Great customer service.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:4645 Canal Ave SW, Grandville, MI 49418, United States
  • Site:https://www.petsmart.com/stores/us/mi/grandville-store1064.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
  • Phone:+1 616-406-3344
Categories
  • Pet adoption service
  • Pet supply store
  • Pet groomer
  • Pet trainer
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:10am–7pm
  • Saturday:8am–9pm
  • Sunday:8am–9pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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