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Alpine Events
3457 Roger B Chaffee Memorial Blvd SE, Grand Rapids, MI 49548, United States
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Ma
Review №1

Working with their sales team was a bit rocky. I may have been working with someone new who seemed a bit rigid and unsure about what they offered. Often providing information on what would be provided but then making changes due to not completely understanding the details. People raved about their service so I am hoping our event goes off without a hitch. Will write a post event rating to assist others.

Sa
Review №2

Diego was absolutely AMAZING! I couldn’t have asked for a smoother engagement party. My tent was beautiful. I got so many compliments on the set up! My expectations were beyond met. I will be passing on this great company to my friends & family. They were so easy to work with. Everyone I talked to was super nice and helpful. ♥️ Thank you so much!!

Th
Review №3

Thank you Alpine you have always been a pleasure to work with. Last year when I needed one of your beautiful tents Alpine was there to save the day. The experience was so great that again my neighborhood has decided to use Alpine again for our 4th of July celebration. Keep up the great customer service! Customers for life!

Ja
Review №4

Hi my niece had her fourth birthday party yesterday! Thank you Alpine Events for the amazing Frozen theme Arch that was made, it was perfect!! Not only did you make her day special it was beautiful outside!! Thank you again for the great service and to for Terry going the extra mile!!! We recommend that anyone looking for a place to rent any of there needs to be filled from Alpine Events!!!! Thank you for your generosity from the entire staff and especially to the owner of the company!!!

Gl
Review №5

Emily was wonderful to work with. Her friendly and helpful attitude made the process a very positive experience. We would highly recommend you contact Alpine for your event needs. Their pricing is competitive. Their knowledge and resources are impressive.

Ad
Review №6

Emily is wonderful to work with! She is always prompt and on top of things. I would highly recommend her and Alpine Events to anyone!

Ab
Review №7

Alpine events is your go-to place for any event needs you may have. Amazing staff, amazing prices!! If you go anywhere else you’re missing a great deal that will leave you 100% satisfied.

Ph
Review №8

If there was a 10 rating I would give it to this company!Emily from the moment she answered my Panicked call was totally professional and compassionate.We needed to make a total venue change for a wedding reception within 6 weeks of our wedding. They were exceptional in making this an UNBELIEVABLE experience for my daughter and son in-law.They knew exactly what we needed to make the event safe and FUN for our guest .I was SUPER impressed with the set up and take down staff, and the White Glove treatment the day of the reception.People are still talking about what a Great time it was! God helped with the Great weather!Everyone RAVED about the tent, tables, and fluff that made it a really great experience!

Li
Review №9

Alpine Tents was awesome to work with for our wedding. We had to plan a new version of our wedding within 6 weeks and Emily was awesome. She was calm, listened well, professional, and a joy to work with. We were especially appreciative that we were upgraded to the clear tent as it made our day magical!! The whole experience was great. Thank you!

Ka
Review №10

I used Alpine Rent All for my daughters grad party and this company was so friendly and cooperative to work with. The two main people I worked with was Carey and Tyler. Super friendly and helpful. My bit of feedback when renting for a grad party is to error on the side of more not less. I ordered a 20 X 20 tent and 60 chairs and 8 tables (I had 2 extra tables at home). I wasnt sure if I needed such a large tent- who comes all at once? However, I stayed with the large size and was so grateful because the sun was blazing that day and my guests all had proper shelter from the sun with out feeling cramped. Which means they stay longer. The same with the 60 chairs... I had enough seating for everyone and never had to worry about people standing unintentionally. I would recommend them to anyone. Reasonably priced and very happy customer.

Ta
Review №11

As a Wedding/Event planner, I can always count on Emily and her team at Alpine to make sure I get exactly what I need. I always get the best service, including wonderful communication and the kindest staff. They are the first people I call when the planning begins.

Am
Review №12

I used Alpine Rental to rent chairs for my holiday party and they were great! They were very organized, followed up with all of my requests and did a confirmation call the week of the event. The guys that came to setup were very professional and got the chairs set up quickly!

Br
Review №13

Emily was awesome to work with. She made sure we had everything we needed within our budget, and made sure we were taken care off. The set up was beautiful and perfect.

La
Review №14

Thank you so much to Alpine Events for your excellent service throughout our wedding weekend! We hosted our wedding at a private Air Bnb residence, and we had a three hour drive from our home base to get there. Although it was close to the end of their work day, Alpine Events was so flexible with making sure to deliver our china, tables, chairs and linens as we were checking in. They were also prompt with their pick up a couple days later. All rentals (tables, chairs, linens, china, silverware and glasses) were clearly very high quality, and actually served multiple purposes throughout our entire wedding weekend! We got so many complements on our table settings, and so much of that design was due to the rentals from Alpine Events. On their website they have SO many products to choose from, so I could get everything I needed in one stop shop! I would highly recommend Alpine Events to anyone looking for rentals to host a wedding/event!

Le
Review №15

I have rented China for hosting holidays and family gatherings from Alpine for a few years now, and it is by far my favorite hosting secret! No matter the size, I will have matching China for all. Alpine is easy to work with, has great suggestions, and lot of choices!

Pa
Review №16

Called 2 or 3 times to get a quote and nobody ever called back as they said they would

Da
Review №17

Patrick and the Alpine Event Staff were awesome to work with. Patrick always answered his phone, texts and always responded back the same day on the weekends. The staff were professional at setup and pleasant when communicating with us.Thanks for working with us through our four date changes. Thanks for making our day perfect!

Ma
Review №18

They made our dream a reality! The Alpine team was great every step of the way -- from planning with Emily who was so sweet and really listened to our vision, all the way to the set up team who executed it all to perfection! Everything was beautiful and we are so happy we chose them!! They are truly a team of experts and it shows in their work!

Li
Review №19

For the second time, I’ve received dirty and broken chairs from this company. When you order White Chiavari chairs for a wedding @ $9 per chair (more expensive than the other rental companies, which is why I THOUGHT I’d get a nice product) and they come dirty and a few of them are unusable because they are broken and wobbly.... WOW it’s disappointing. Next time I’m going to one of the other 10+ rental companies in Grand Rapids.

As
Review №20

Wonderful service! Blown away. Thank you!!

St
Review №21

We rented chairs for our wedding through Alpine Events - they were very easy and professional to work with. Ill definitely use them for future event rentals!

Al
Review №22

Alpine did above and beyond with our ceremony! They provided the best linens and silverware! The decorations and flowers were absolutely adorable. A big thanks to Emily for helping us on our special day! Thank you Alpine!

Jo
Review №23

Friendly staff with good communication - 5 Stars from me :)

Ca
Review №24

Best place on earth

Sa
Review №25

If I could give this company a negative star I would. The owner isn’t willing to refund any portion of our hefty deposit for a tent and dance floor. This is NOT okay. The pandemic has hit us all in many different ways. Do the right thing Alpine. I’ll continue to steer people clear of this company in the mean time.

Al
Review №26

Fantastic customer service! Was great to work with for multiple events/rentals.

To
Review №27

Very professional and easy to work with.

Do
Review №28

Excellent customer service!I recently worked with Corey at Alpine Rentals to help me get items needed to decorate for a special recognition event at work. The decoration of the event played a big part at making our employees feel valued and celebrated. Corey was great to work with, great communicator and went above and beyond to provide the items for my complex request. We will definitely be using your services again in our future events. Thank you Corey and Alpine Rentals for helping make our vision for event come true!

Me
Review №29

I have been to this company a few times and every time I am there they are extremely friendly and super helpful. You can honestly tell they care about their costumers. I have used the “store” part of Alpine Rent All and I have used the rental/event side. In the store they were so helpful. They got me everything I needed and made sure all my concerns were handled and answered all of my questions. I used them for my kids birthday party as well for rentals. They were there on time, set up everything to my likings, the equipment was super clean and the staff were friendly and professional. The event side was amazing as well. He contacted me often to see how I was doing, show me some ideas, he was honest on what I needed and didn’t (which saved me money) and I could contact him after store hours with any concerns. If I had any problems he dropped everything he was doing at the time (even at home) and came to my rescue. I will only use alpine rent all in the future and I hope they go nation/world wide so everyone can enjoy them!!! Thanks Alpine Rent All!!!

Mi
Review №30

The staff here is great. We made our reservation very late and they still made it work for our day. They came from Grand Rapids to Whitehall and were even earlier then we talked about. Which is good; very punctual especially for an event. From the equipment to the management and workers it is a very professional, cost friendly and reliable business. Highly recommend.

Ga
Review №31

Loved the opportunity to use Corey and his team for a silent auction/festival event in our corporation. His team was efficient, professional, courteous and filled with a heart of service. You can bet they will be the first in line for consideration of our next event rental. Major league kudos!!

Ke
Review №32

I am so glad to have found Corey and Alpine Rental for our event planning needs! I own All Buttoned Up Events and am using Alpine several times this summer. Their chairs and products are of the highest quality and their prices are a really reasonable for the industry. What I appreciate most is their professionalism and flexibility.

D
Review №33

The guys over at Alpine Rent All are the best! Rented a Bobcat that was in great running condition. Their service is super friendly and flexible, especially when the weather doesnt cooperate. Details aside, there were some complications in my home project (nothing to do with Alpine Rent All) and the guys not only understood, but went way beyond my expectations to help out... I couldnt be more satisfied and highly recommend there service and products to anyone. Alpine Rent All provides a human touch to the process and that is a much needed relief in times when others are more interested in hard-line policy and the bottom-line. Thanks again guys!

El
Review №34

Made the whole process not a process! So flexible and easily handled last minute add ons! Corey was awesome and we ended up meeting some of the guys setting up, they were all extremely friendly and helpful, worked with us in moving some last minute things around. We used them for a wedding and everyone was raving about the awesome tent and globe lights! THANKS FOR EVERYTHING!

Ju
Review №35

Alpine Events refused to return our deposit after having to cancel our wedding because of COVID-19. My fiancé and I have both lost our jobs and that money could go to help buy food and keep lights on while we are out of work even in a time of global crisis they refuse to help on any level. Be aware they don’t care about the community they claim to serve. Also they removed my last response to their terrible customer service.

Ma
Review №36

Corey and his crew did an amazing job helping us, at Destination Consultants, to create a custom, corporate event, for our clients by providing so many beautiful products for us and installing them in a timely fashion. From having available the wider 48 x 8ft banquet tables, beautiful mahogany chairs, to the large tents, and stage....everything was top notch. Coreys fabulous attitude made our great experience even better. We love it when vendors are friendly and helpful! They went the extra mile for us and we so appreciate them!

Al
Review №37

Alpine has been a customer of ours for the past few years. They have financed some very high end software and computers from us. You can trust Carey and the team with any of your events. They are a great group of people who care for their inventory and their customers!

Do
Review №38

Amazing customer service!! I have rented the dingo, sod cutter and bob cat on numerous occasions. Never no issues. Corey and Aaron are great people to work with, when reserving any equipment. Never had any issues with any equipment. Prices are very reasonable .I have also purchased a number of chainsaws, pruner, weed whip and more. All stihl brand and Alpine rental always backs their stuff. Contact Corey or Aaron for all your rental needs!!.

La
Review №39

Alpine Rent All is a great company! They are very professional, prompt and always come through in a pinch. Corey Merritt - my go to guy at Alpine - is extremely well organized and knows how to get the job done and done right. Thanks for all youve done for Grand Haven Golf Club! We highly recommend Alpine Rent All!

Ri
Review №40

The manager at this store was very knowledgeable in the rental tools i needed and the entire staff was very helpful to help load and unload the heavy equipment i was renting.

Ke
Review №41

Great customer service. Very friendly staff. If youre dissatisfied with a product or service the employees are willing to help make sure youre satisfied in the end and will do whatever it takes to make sure you leave happy. They were also extremely helpful with setting up the tents I rented. Im going to recommend this company to all of my friends and family.

Je
Review №42

The service was great. I was greeted quickly and the gentleman was very friendly and very helpful. He had what I wanted to rent went and got it, and loaded it in my car for me. It was wonderful to have such great customer service. Thank you!

Le
Review №43

Great customer care and products at a reasonable price! I rented a power washer and it did an excellent job on our deck and siding. Will definitely be renting again from them.

Li
Review №44

We use Alpine Rentals for all of our off-site catering rentals. Corey is an absolute delight to work with and is always accommodating. The rest of his staff is always kind, quick, and courteous when dropping off and picking up rentals from our events. From all of us at San Chez, THANK YOU! You make our jobs so much better because you are always so easy to work with!

Ro
Review №45

Been going here 30+ years. Always fair priced. Could be better on short notice, but still acceptable.

Bo
Review №46

Always receive great service and can count on the equipment dependability with a great price. Fantastic service from Charley this time around! Will be back for sure!

Ro
Review №47

Alpine rental was very helpful and great to work with. They were flexible when we needed to update our order several times and timely in refunding us when we fell below our original order and deposit amount in the end. Thanks so much!

Ti
Review №48

Very disappointed with the service department here. I worked with Jon for service on my zero turn, and after a week and a half (when the tractor was supposed to be done) I called to check on it. I was told it would be worked on the next day. The following day I hear back and was told (among other things) I need a starter which I told them I needed when it was dropped off. I authorized the repair and was told it would be a few more days. A week later I get a call and they tell me a starter was not available. REALLY!? I would have loved to know this a week ago so I could have taken it to another dealer. Three weeks with little progress and will need to find another service repair company. I am giving a 3 star because they did sharpen my blades and changed the oil during this time. At least that is done.

Ja
Review №49

Alpine Rent All & Sales helped me with my sons graduation party needs. Alpine was helpful, kind, flexible (which was awesome because I changed my order 5 times), and the delivery team was excellent. I would rent from Alpine again and would recommend them to you too! Thanks for making our event easy!

Ly
Review №50

We rented chairs and tables from Alpine Rent All for the 2nd year for the annual Building a Legacy Catholic mens conference for 1100 men. They did a great job. Arrived on time, quick setup. After the conference, arrived on time, quick tear down. Its a pleasure to work with Alpine Rent All.

Ti
Review №51

Great service and flexible to work with. Someone was always responding quickly and they had many options. I would highly suggest working with Alpine Rent-All. Thanks for making my wedding day so easy! 7-22-17

Ro
Review №52

This will be our second season working with Alpine Rent All for the WGHN 92.1FM Summer Concert Series. Corey and his Grand Haven Team worked with us on stage set-up & tear down each week. The Alpine Rent All team is fast, professional and helpful every step of the way. We look forward to working with them this Summer.

Ke
Review №53

A must use for any event or large gathering!

Li
Review №54

I just have to let you guys know that Im so thankful for your help in organizing my sons graduation party last weekend. I waited until the last minute and made so many changes, but your service was outstanding! Danielle was just the best to work with and your delivery crew waited patiently for me to make up my mind on the layout of the tent. Thank you again!

Di
Review №55

Employees are the best in the field, they are very helpful, and the actually care about the customers. They are always willing to help and they are very knowledgeable. Would highly recommended them to all my friends and family.

An
Review №56

Alpine Rentals has customer service that you would not expect from a rental company. I have used several other companies in the past and felt they did not really care about what I needed and were not willing to help however Carey, the Owner, and his employees will go above and beyond to try to help with your needs. He had great suggestions and ideas that worked out perfectly for what I needed. I would definitely recommend them to anyone in need of party supplies or tool rentals!

Je
Review №57

Working with Alpine Rental has been a life saver. They go above and beyond to take care of their customers needs. I have worked with many rental companies in the past but Alpine Rent All & Sales, outshines them 1000%.

Ky
Review №58

The customer service is outstanding, the employees are very helpful and respectful! Ive been going here for years for equipment. I highly recommend this company for your rental needs.

We
Review №59

Looks like big things happening at Alpine Rent All. I am really liking the new logo and website. A much improved update. I also cant wait to see the finished product of the in store remodel.

Bl
Review №60

About a week ago we rented a 40x100 ft. Tent from Alpine rentals for our wedding at Fallasburg Park and we couldnt be happier or more please with the way everything turned out. The tent was very nice and suited the needs of what it was used for. Finally, Alpine was kind and curtious and very nice to work with. Highly recommend Alpine :)

Jo
Review №61

Rented the riding lawn mower twice and the refuse to change the blades and I mean the blade are hit. And tried to rent it again today asked if the blades were changed and he said no there not worrying about it. Lost my business

Br
Review №62

As a regular ARA customer I was worried about the change in ownership, but to my surprise the customer service has actually improved! Managing several rental properties Im often in need of equipment and I wouldnt go anywhere else. This place goes out of their way to take care of you!

Ca
Review №63

Love this place!

Th
Review №64

Hands down top notch customer service! I regularly go for simple things like propane and Im always in and out in 10 minutes or less... have had zero problems here, keep up the good work guys!

Ni
Review №65

I needed a sod cutter this weekend and they reserved one with no problem. However, 3 cuts into the job, the thing broke. It was Saturday evening, store was closed and I was MAD! I left a note on sales quote space since I couldnt find another way to message them. Immediately a guy called me, (Carry i think it was) he was super kind, very professional and set up a replacement cutter for the next morning. Not only that, when I returned it they refunded part of the rental for my trouble. Awesome guys. Would absolutely rent again.

Je
Review №66

Boatwerks Banquet & Catering in Holland, MI have been very impressed with the quality and service in the delivery, set up and collection of the Gold Chiavari chairs that Alpine Rent-All supply.Corey and the team at Alpine Rent All have been a delight to deal with and we will continue to call them for rental items that we use for large events in our Black River Ballroom

Ma
Review №67

They do all kinds of equipment repair at a fair price and quick pace.

Da
Review №68

Good, local shop with many useful items for sale or rent. Nice selection of Toro mowers and snow-throwers (single and two-stage).We were able to rent a Penske moving truck for the best price I could find in town. They also take AAA discounts on Penske Truck rentals.Other items available include STIHL chainsaws, lawn tractors, among other outdoor equipment and accessories.Staff is friendly and helpful - they make sure you have everything you need!

Du
Review №69

They are a very good place to go when needing repairs on things Ive been going to them for 20 years now and have never had a problem

Ka
Review №70

Horrible Experience! I called and reserved a helium tank and nozzle about 5 days before I needed it. They said they would have it ready for me to pick up on Saturday morning. When I got there in the morning, they had the tank but no nozzle so I couldnt fill the balloons I needed for the wedding. Therefore, it left me running around trying to find a plan B.Normally, I wouldnt write a bad review for a onetime event like this because I understand mistakes happen. However, I witness that this was not a onetime deal. They also did not have the reserved equipment for the person in front of me. I will never rent from this place again and will never recommend this place to anyone.

Ja
Review №71

Alpine Rent-All has a vast range of quality products while providing excellent and timely service. Highly recommend!

Ki
Review №72

My regular place for mower and snowblower repairs. They sell Toro products at pretty appealing prices.

je
Review №73

Excellent service and equipment! Great group of guys over there.

An
Review №74

We had the privilege of sharing a jobsite with Alpine. As a fellow rental company owner i was impressed by the quality of thier work and the cleanliness of thier rental products.. I look forwards to being able to work with them again.

DB
Review №75

Staff was excellent getting my the right tools for the job (concrete driveway). Friendly, and priced accordingly with the competitors.

Mi
Review №76

Nice equipment at a reasonable price. Helpful and friendly staff.

Ka
Review №77

Excellent customer service and delivered on time service. Great experience and would recommend Alpine Rent All to anyone.

Tr
Review №78

They had what I need and even gave me advice on how to use it. They then went out of their way to assist my father with solutions for his yard.

Ja
Review №79

Everything you need to get your diy project done for reasonable price.

Te
Review №80

Family run, friendly rental/repair location. always our first contact for equipment rental needs

Er
Review №81

Very nice, friendly staff! We use them on a bi-weekly basis for renting our Penske Trucks for work.

GC
Review №82

Knowledgeable, friendly staff. Excellent customer service.

Co
Review №83

Good prices friendly people.

Da
Review №84

Brought in a Stihl ms 291 due to poor performance, still covered by warranty, got a work order that estimated 10 days for tune up and repair. Called 14 days later, they still hadnt even started working on the saw, said they would have it done the next day at the latest. Came by the shop the next day and they said they still had two other saws to fix before they could get to it. This is the second Stihl dealer that has disappointed me greatly with their service, the first being Rylees Ace Hardware taking an even longer time on a fuel tank vent recall on an fs-40 c-e. I thought Stihl only worked with dealers that provide quality service. What gives?

Ja
Review №85

Great customer service, good reliable equipment. My only choice for all my rental needs.

La
Review №86

You can rent almost anything here at a fair price

Ma
Review №87

Awesome Service and Great amazing staff! HIGHLY RECOMMEND

Ca
Review №88

Great selection of equipment, friendly service and knowledgeable staff. A great extension of the Alpine RentAll family

Br
Review №89

Best place in Grand Rapids for fixing your personal equipment or renting the equipment you dont own. Repeat customer!

Mi
Review №90

Good people. Super nice and helpful.

TJ
Review №91

Great service! Definitely a repeat customer.

Ke
Review №92

Great guys with lots of home repair and garden equipment available. Worked with us for discounted rental when rain interfered with sidewalk installation plans.

Lo
Review №93

Like the Stihl product line. Friendly service too.

er
Review №94

Stopped in to check out the selection of table and chairs to rent for a party, ended up leaving with a new lawn mower, a new Stihl chainsaw and of course enough table and chairs for the party I was having. Great service and great prices.

Jo
Review №95

Great people to deal with easy in and out.

Ma
Review №96

Great place to rent equipment

Ro
Review №97

I go here for the equipment repair and I think I am done using them cause I had them try to fix my ice auger and they couldnt do it but they didnt give me back all my parts,and they dont call you back very good when you leave a message.

Ba
Review №98

Great service by “Charly”

Ja
Review №99

Great pricing on rentals

Jo
Review №100

Had to return a pole saw that didnt work. The one they replaced had a chain that was extremely dull.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:3457 Roger B Chaffee Memorial Blvd SE, Grand Rapids, MI 49548, United States
  • Site:http://www.alpineevents.com/
  • Phone:+1 616-396-7300
Categories
  • Audio visual equipment rental service
  • Party equipment rental service
  • Event planner
  • Karaoke equipment rental service
  • Tent rental service
  • Wedding planner
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
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