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Top Down Cleaning Services
182 1/2 Bel Mont Dr, Grand Junction, CO 81503, United States
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Al
Review №1

DO NOT USE! Hired for a deep clean after moving in and was very dissatisfied with their service. Had to pre-pay and came back to mildew in the bathtubs and furniture not even dusted. Called to ask them to make it right and they hung up on me and have not answered my countless calls or emails since then. Very unhappy.

Mi
Review №2

DO NOT USE!!!! BUYER BEWARE!!!!! PAID IN ADVANCE AS REQUIRED AND THEY DIDNT SHOW UP OR CLEAN! AS A REAL ESTATE PROFESSIONAL IN GRAND JUNCTION I WANT EVERYONE TO KNOW NOT TO USE THEM. FILING A POLICE REPORT AND WILL BE TAKING THEM TO SMALL CLAIMS COURT. APPARENTLY THEY ARE OKAY WITH DOING THIS TO PEOPLE. NOT OKAY!!!!

Me
Review №3

My family hired them to do a move out clean. Never showed up or answered call. Had to do a last minute clean ourselves.Owner was unprofessional and didn’t care what so ever. She tried to “reschedule” after the move out already happened and refused to refund our money.I can’t believe someone could do something like this. Absolutely disgusted and out $400.

Au
Review №4

DO NOT USE. Cleaning never happened, out $450. I am devastated and furious.

La
Review №5

$600 dollars later....the 2100 square ft house is NOT clean. A DEEP CLEAN is what was PRE paid for!! One lady showed and it was her FIRST day. The only supplies She had were a roll of paper towels and 2 squirt bottles!!! That was it!! She worked as hard and as fast as she could, and was amazing, yet the job was way over her abilities. She was unable to solve the issue because her superviser, Lindsey, never returned her calls. VERY UNPROFESSIONAL!!!

Ma
Review №6

I love this cleaning service. To me there is nothing better than coming home to a clean house. These cleaners are always on time and always do a great job. I get a quarterly deep clean and each and every time I am amazed by their work. Glad to see the dedication from this staff.

Am
Review №7

DON’T HIRE. After hiring this company and paying $400 for a “deep clean”, they did nothing they said they would do. After the “cleaning” dust could still be seen on surfaces and parts of the vacant home were not touched. The owner refused to answer and return phone calls (but would answer when another number called). Absolutely would never do business with them or recommend them to anyone.

Di
Review №8

If I could give a zero I would. I am beyond frustrated with this company. I needed my house deep cleaned so I could put it on the market, and didn’t have time to do it myself so I hired this company. I told the manager on the phone exactly what I needed and also left them a note for when they arrived. They quoted me $325, when I got the bill, it was $397. I come home to inspect the cleaning and aside from the floors being mopped, you literally would not know they had ever been there. I asked for the doors to be cleaned, walls, outside of cupboards... hence a deep clean... and none of those things were done, even the showers were still a mess, and yet they want almost $400 from me?! What a joke. I called and asked if they could come back, and make it right, and once Again, told the lady what needed done, and it all still never got done. So instead of saving me time, they wasted my money And my time! I will never recommend this company. The least they could have done was given me a discount for Poor Poor service, but all they did was correct the bill to what it was supposed to be originally, Unbelievable!Ps Here’s the invoice to prove it

Ra
Review №9

Had my home deep cleaned by this company after my mother and sister in law recommended them to me. They spent the entire day deep cleaning my home and they did an AWESOME job. They didnt miss one thing and they paid attention to all of my special requests. Now I see why they are so highly recommended. They were so polite and very detailed in their work.

Em
Review №10

DO NOT USE! I paid $500 and received NO SERVICE!!!! I was scheduled and paid for a deep cleaning. The original day no one showed and I was not notified for nearly an hour (47min) after my appointment time. I had tried calling twice during that time but no one answers their phone and voicemail is full so you can’t leave a message. I was told the cleaners had a emergency so I agreed to reschedule for the next day even though I had time restraints and it wasn’t as convenient for me especially since I had already paid. I should of demanded a refund right then! No one showed for the rescheduled time and NO CALL! I called multiple times as well as my husband and no response! I emailed, texted, and left a Facebook message and still NO RESPONSE!Update:After multiple attempts to contact with no response and finally got a hold of someone who promised to refund I had to file a dispute with my credit card to get my money back. Topdown NEVER issued a refund!

Ja
Review №11

My house needed a deep clean in order to be placed on the market. Top Down cleaners came out and spent an entire day cleaning our home. I cant believe the difference it made. The entire house was cleaned, they didnt miss anything. They were very professional and knowledgeable about cleaning and staging my home for real estate. Would highly recommend this company and I will be using them again.

Vi
Review №12

Top Down came and cleaned my windows and did a deep clean on my kitchen. Was such a pleasant experience. Very professional and friendly. My windows have never looked so good and clear. They cleaned my kitchen immaculate, the cleaners didnt miss a spot. Very happy with this service. :)

Da
Review №13

Purchased a deep clean for my wife. The service was great, cleaners were great. Very detailed cleaning. Cleaners were professional and knowledgeable. They didnt miss a spot. So nice to have a clean home again.

An
Review №14

Just had this company come out and clean our windows. They did an amazing job, our windows are crystal clear. They got the paint specs off our glass that I thought would never come off. The cleaners were professional and very knowledgeable. They did a very very good job. Cant wait until they come back next week for a deep clean on my home as well.

Gw
Review №15

Had my windows cleaned by these guys today. They did a great job. Very professional and very friendly. Very happy with the final outcome of the job. If you need windows cleaned, call this company. I will not go anywhere else when i need windows done again. Even in the heat they were kind and detailed and professional. Thank you.

De
Review №16

Hired Top Down Cleaning Services for a move in deep clean. We just purchased a new home here in Grand Junction. In one day, they had our new home move in ready. The cleaners were absolutely awesome. They cleaned everything in our home, right down the the baseboards. Our appliances looked brand new, they cleaned them inside and out. They cleaned walls,doors, insides of cupboards, everything. I cant tell you how nice and comforting it was moving into a very clean home with no worries. Thank you Top Down for all of your work!

Da
Review №17

Had this company come do a deep clean/spring clean for my wifes birthday present. Best birthday present ever. Dave and his crew did a fantastic job, they cleaned everything in our home. Not only could we see the difference, we could feel the difference. Thank you!

Tr
Review №18

Great service, friendly cleaners. They cleaned my windows and carpets after my deep cleaning. They did a wonderdul job. Highly recommended. My windows look brand new. Will be using this company for bi weekly service as well. So glad I found them, just what I needed for my busy schedule.

Je
Review №19

Best cleaning service in town. I couldnt be happier with the cleaners and the work they do at my house. They come once a week to clean my house and once a month they do a deep clean. It saves me so much time. My house is always fresh and clean which leaves me more time for my family. Would recommend Dave and his cleaners to anyone looking for quality, professional home cleaning.

Ca
Review №20

Wonderful service! Dave and his crew came out to do a professional window cleaning on our home to get it ready to put on the market. They did a fantastic job, very friendly and professional!

Li
Review №21

I worked for her and she doesn’t pay. She’s a scammer who has been called out many times. Do not work for her!

Na
Review №22

Love this company! They deep cleaned my home which turned out amazing, I cant believe the difference! They also cleaned my windows and they turned out SO GOOD! So glad I found Dave at Top Down Cleaning!

Pe
Review №23

The folks from this company just cleaned our windows. We just moved into a new home and wanted our windows cleaned-they looked like they hadnt ever been cleaned before. But after Top Down cleaned them they look brand new and clear. Will be using this service again. Window cleaners were friendly and professional, very thorough.

Lo
Review №24

Just got a deep clean on my home before the holidays. Top Down Cleaning Services did an amazing job. Cleaners were on time and did an excellent job cleaning. Very happy with this service.

Ji
Review №25

Awesome service, great rates. Very detailed cleaners. This company did a move in deep clean of our home and we couldnt be happier. Highly recommend.

Ba
Review №26

I hired this company to clean my parents house. They did a great job. The cleaners were professional and didnt miss a thing. Would definitely recommend Top Down Cleaning Services and will be using them again.

Ma
Review №27

Nope! Dont waste your money or time .... they will!!! .... with this company or Grand Junction cleaning services. They are 1 in the same. The woman that schedules is horrible at details but will call you names when she doesnt make the appointment. The owner David will never answer the phone or call or email you back. I got the job done the same day buy another company. Seems they would have been way over priced and a RIP off.

Vi
Review №28

Cleaners just did a deep clean in my home. They did a terrific job and I am so happy with this service. Cleaners were polite and very experienced.

Re
Review №29

This company is awesome! They just cleaned my windows. They also did the screens and window tracks which was an unexpected surprise! My windows are crystal clear. They were wonderful to work with and very professional.

Me
Review №30

Great cleaners, they were on time, professional and friendly. They did a deep cleaning at my house and it was above and beyond what I had expected. Super happy with this cleaning service.

Ma
Review №31

This company comes to my house for weekly cleans. They are always on time and always do a great job. The cleaners are very polite and detailed.

Lo
Review №32

Top Down Cleaning Services is by far the best cleaning service on the Western Slope. Dave and his cleaning crew clean our house once a week. They are always on time and every week they go above and beyond to make sure we are happy with our home cleanings. Thank you!

Cr
Review №33

Best cleaning company in town by far. I have used alot of cleaning services in GJ and have not been happy until using Top Down Cleaning Services. Hired them for a complete deep clean of my home and they did an amazing job. Would highly recommend these cleaners and will be using them again. 👍👍👍

Mo
Review №34

Cleaned my entire house, had them out for a deep clean. This company did such a good job. They even left a bouquet of flowers when they were done.

Ni
Review №35

We were in a serious pinch at a closing of our home. Dave answered the phone, was timely and EXTREMELY helpful. Our home was cleaned well, and Im thankful for their service.

Ca
Review №36

This company probably writes its own reviews! Terrible cleaning and professionalism. I honestly dont think they did a single thing to the home we had just purchased and were moving into. The floors were absolutely filthy. The baseboards were dirty. There were flys in the window races. Appliances filthy. Cabinets still had stuff in them. We hired based off their google reviews and Top Down advertisements but it was nothing like that. Please avoid this company! They are a scam!

La
Review №37

Hired this company to clean my windows, they did a beautiful job. The guys were on time and worked the entire time. No more hard water stains and paint on my windows.

Ti
Review №38

We hired Top Down Cleaning Services for a thorough clean prior to moving into a new home. We were very disappointed in the service we received. We were unable to tell that any cleaning services had been done. The floors had not been swept or mopped. The bathrooms had not been cleaned. The cabinets, appliances, baseboards, shelves, and window sills were not wiped down. We would not use this service again.

Za
Review №39

Such a bad experience! I am not one to write reviews but I would not want anyone else to have to deal with this inconvenience. We hired Top Down to clean our house after we moved out and explained to them what our land lord’s expectations of were. They assured us that they could meet the expectations, but they came nowhere close.We came to look over the house three hours after they were supposed to be done but the workers were still cleaning the first room (which was mostly cleaned by us before they started). We found out the workers had left for a few hours in the middle of the day, but they told us they would stay and clean. When we came back a few hours later, the workers were gone but the job was obviously not done. The floor boards still had dust on them, two rooms we obviously not vacuumed, and it seemed that they had not even go into our bathroom. There were so many other things not cleaned it seemed like they hadn’t even been there. Additionally, they left a cigarette butt on our fount porch, which we could have received a fine from our landlord for smoking on the property.Once we contacted the owner, the 2 people were sent to clean again the next day. My wife spent most of the day popping in to make sure everything was done. The house was STILL barely cleaned!! We have contacted the owner of Top Down more than 5 times to ask to get some money back as we had to take off work to let them in MULTIPLE times and the response we always get was “our manager is in Denver with no service and he will get back to you as soon as he can.” Finally, we got in contact with them, only to be informed too much time had passed to compensate us in any way. Top Down never once tried to contact us after calling them. It is obvious they were avoiding our phone calls as it went directly to voicemail when calling from our cell phones. But calls were answered immediately when we called from other numbers. Professionalism is lacking. Can’t believe we wasted time AND money on this mediocre service

Sh
Review №40

I hired Top Down Cleaning, based on Google reviews, to do a move-in clean of my new home. They advertise this clean as all inclusive, top to bottom. I also paid extra to have the carpets cleaned. Unfortunately, due to unforeseen circumstances, I was not able to take possesion of the house as scheduled and was not able to check the work that was done by Top Clean. Upon moving in, I found that a less than satisfactory job had been done. Kitchen cabinets were not wiped out, many cobwebs were left in corners and along the ceiling, chandeliers had not been dusted, and it appeared that walls had not been washed (I could still see the outlines from the previous owners pictures). They did do an OK job on the carpets. Needless to say, I will not be hiring them again and would not recommend them to anyone else. I paid them a lot of money and expected much better.

Jo
Review №41

Great services went above an beyond expectations, Highly recommend

Information
63 Photos
41 Comments
4.2 Rating
  • Address:182 1/2 Bel Mont Dr, Grand Junction, CO 81503, United States
  • Site:https://topdowncleaningservices.com/
  • Phone:+1 970-216-0610
Categories
  • Carpet cleaning service
  • House cleaning service
  • Commercial cleaning service
  • Home help
  • Janitorial service
  • Window cleaning service
Working hours
  • Monday:8am–10pm
  • Tuesday:8am–10pm
  • Wednesday:8am–10pm
  • Thursday:8am–10pm
  • Friday:8am–10pm
  • Saturday:8am–10pm
  • Sunday:8am–10pm
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