Very great experience! I brought my Laptop in to be fixed and they discovered a much cheaper solution. They were very professional and responsive. I will definitely be back and will recommend!

As a local Technician working here and building/repairing computers, I can HEAVILY vouch that the business practices Broc does are as ethical as it gets and it truly makes me want to make this my final resting spot as a career, Im so excited to be serving the community whilst doing what I love most, working on computers!

I was having computer issues and someone mentioned Raptor. We took the computer in and also my external hard drives. They immediately went to work on my issues. These guys are so super nice and never once talked down to me on the phone, which would have been easy because Im old enough to be their grandma and know nothing about the insides of computers. They are so knowledgeable and fixed my problems in just a few days. I highly recommend RaptorPCS for all of your computer issues. I give them 5 stars but they deserve much more than 5.

Brought my pc in to troubleshoot a psu problem. I handed the young man my pc, he slapped it down on its side, which was fine. He then proceeeed to SPIN it on a cart and scratched every inch of my brand new case. I had a buddy with me and he saw my face and I was about to blow a gasket. I bit my lip because I’m not the confrontational type, but when I tell you this was so unprofessional, it couldn’t have been worse. These scratches are thick and was completely careless and unnecessary. He then proceeded to try get me to PAY for an issue he didn’t fix with my psu.This happened a year ago but since my buddy reminded me, I thought I would make a review

I called about an hour before close and told Brock I was having issues on my custom build and I knew it was either my motherboard or power supply. I didnt have the time to figure it out on my own so I ran it over and had it diagnosed as the power supply and fixed all in the next business day. Excellent customer service and a speedy fix. 10/10 recomend.

For me, quality and professionalism are the two hallmarks of good business and good customer service. Not only does Raptor PCS excel at this, but they are very fast at doing the repair job. I took my computer in for repairs last Saturday, and heard within a few hours that I needed a replacement part. While it took a week for the part to arrive, I cannot fault that. When they did get the part, the repair was completed quickly and expertly, and I was able to get my computer back Friday. It runs amazingly well, and this is the finest place for any computer to get repaired or upgraded.

Good customer service. Good prices. Friendly and comfortable atmosphere. Thank you Raptor!

They tried everything to revive my very niche PC I brought in (GPD WIN 2) and sometimes due to OEM build quality there is nothing that can be done, but Brock explained the issue to my novice understanding (and even had a second opinion on it) it was DOA, but they diagnosed the issue and didn’t charge since they couldn’t repair it. An expert’s time is an expert’s time regardless of result, to which he didn’t charge due to inability to fix because of original design. The integrity of the shop is world class and I will take any and all PC issues here from here on.TL;DR:Even if you’re not computer savvy, these guys will treat you right. Very satisfied despite my device being irreparable. Integritous through and through 🌟🌟🌟🌟🌟👍

I was pretty happy with Raptor PCS service when I took my computer in with a dead motherboard. They ran a bunch of tests in a timely manner to isolate the problem. They offered to replace the motherboard, but were very understanding when I opted to take my computer back and upgrade the components myself. The fee they charged for diagnosing my computer was completely reasonable.One thing: I will advise any customer to be smart about how you spend your money when repairing a computer. It would have cost $800 for Raptor PCS to replace an old motherboard with the same one, but I was able to buy several newer and much more powerful components instead for $500. Do you research before committing to a large repair, although Im sure Raptor PCS techs will give you good advice if you ask.

They always rescue me from my computer ignorance! Helpful, friendly, reasonable!

Im a college student with a presentation tomorrow and several papers due at the end of the week. I started up my computer only to find that NONE of my Microsoft word documents would open. I watched YouTube videos and tried to fix it, but to no avail. Panic set in. I braced myself for imminent project failure and flunking out of college. I researched where to sell my kidneys. But then, I remembered that there was one last hope: Raptor PCS. Within the day, my laptop was fixed and graduating college was back on the table. Highly recommend taking your business here!

Great service! Had what I needed

A plus plus they are the best computer repair place in town fast reliable and quality work

Very knowledgeable employees

Raptor PCS has an almost inhuman ability to secure parts you cant find anywhere else at competitive prices. If you wanna beat the bots, then give Raptor a call. If they cant get it, no one can.

Quick and fast turn around. Will do business in the future again.

Knowledgeable, and whatever questions I had that he didnt have the answer to he got back to me ASAP with knowledge from others

Took care of me quickly at a fair price!

Very good place to go , not overly expensive , I will keep coming back. I give thumbs up to the owner 👍

Always friendly. And always has the answers to your questions. Nice place.

Raptor PC went exceedingly above and beyond in taking care of my issue. There is no better computer shop in Grand Forks. Definitely recommend. A++++++++++

Worked on my PC immediately and were very helpful and answered all my questions.

This guy is the best! He solved a problem with my laptop in under 5 minutes. The big box computer guys didnt even have a guess to what was going on. Save yourself time and money with Raptor!

I brought my PC in because I was afraid I fried my motherboard. The repairman was thorough in his investigation and it turns out that wasn’t the case. The price was very fair and I was educated on what the issue was. I would gladly bring my PC back the next time an issue arises. This dude rules.

They responded to my quote with in 5 minutes of me posting it on a day they were closed. 5 stars for me

Simply Amazing!I am a local business owner. I arrived on Monday morning to find our main office PC experienced a hard drive failure. I contacted Raptor PCS and explained my problem. Brock asked me to bring it directly over. The Raptor staff, confirmed my diagnosis, saved all of my data, installed 4 new hard drives, and reinstalled of of my software! Brock and his staff managed all of this the same day I brought it in for repair. The price was very fair and the service was outstanding. Thanks RAPTOR PCS!!!

The worker was very polite and explained his findings well, making sure to tell me what he was having trouble with as well as what he fixed. No b.s.

I took my laptop in a few weeks ago after suffering from several months of will it turn on today or not? Something happened during the upgrade to Windows 10 that made my laptop keep crashing and often times fail to even turn on. I often got messages of no drive boot - press any key to continue and eventually the blue screen of death following about a dozen pushes of any button. I brought my computer in to Raptor PCS fearing Id be spending a couple hundred dollars to get it fixed when I should in fact just apply that money towards a new computer. Turns out, for a very reasonable price and only a few days wait, my computer was fixed and it has been running as good as new for the past few weeks. Im definitely happy and would recommend anyone to check out this place.

Looks nice

I got an amazing deal on a laptop! They set it up for me and tested it and updated the drivers. Did a great Job. Thanks Brok! The sales guy who helped me got me exactly what I wanted for a great price! ASUS Rocks!

Broc was up front with the costs and what needed to be done. I had a hard drive going bad. The question was it worth putting a new hard drive in a 6 year old computer. He gave me the information I needed to make an informed decision and no pressure either way. I will be back again and again.

Needed to recover some files from my hardrive. Extremely fast, proficient and knowledgeable. Also extremely well priced services compared to other businesses. I’ll be going back.

Broc took good care of me

Great and fast service

Did great job fixing pc!

They are so accommodating and reasonable. I trust them completely!!

1 MILLION STARZ!!!!!Im very pleased with the communication, professionalism, and courtesy they showed me. They took so much of their personal time to fix my crashed mother board. Im from Fargo and would totally give them my business again. Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This store is my go-to place for any electronics repairs!The owner, Brock, will make sure youre taken care of if you werent happy with the repairs!

Wow erase all movies my children pic man this was a bad ideal Beware they dont no what to do at RAPTOR PC

Knowledgeable