Ive been with the Gloucester MAC for over two years now and cant say enough good things about the facility and staff. This is the type of gym where you can expect to do your workout in a clean and safe space with friendly staff answering any questions you may have. Its a smaller gym so not all the equipment you might expect to be at a gym is available. However, theres enough to have you be creative with your workout and get into whatever shape you want to be in. Its a sweet neighborhood gym and well run.

Not great, management treats some people rudely but will be nice to others. Gym equipment leaves a lot to be desired, neither high quality or large selection of commercial equipment.Satisfactory for some but overall not the best value or quality gym in town.

Kinda speaks volumes how Marci Plante (the clueless manager) will go out of her way to delete all the negative reviews so her failing business looks better.The staff here are really standoffish, rude and unprofessional. Because Marci tells them to be, especially towards people of size. You can’t even turn on the fans to cool down.You’re better off going to the newly-built Y to meet your fitness goals.

The filthiest gym on the north shore. Half the machines are constantly broken. This gym is about to be shut down for constant code violations. They deserve to be. Absolutely would not recommend!

Why do the staff have to be so rude? You give them a little power and they go crazy with it. Also clean the machines every once in a while, they look disgusting.

It feels good to be back at the MAC!!Theyre doing a fantastic job with keeping it Covid19 free. All restrictions in place are SO well worth it...

The gym has been spruced up with fresh paint and some new equipment and it looks and feels great. Highly recommend this gym (open 24/7 too!).

I have so many things to say. So many reasons why this gym needs to be shut down like, yesterday.It’s an incredibly messy place.Also the staff seems to get a kick out of bullying and singling out people.The manager is completely incompetent and has a self-righteous smug attitude (that she didn’t earn).They overcharge you and take money out of your account, despite being closed for almost a year.Just don’t go to this gym. Save your hard-earned money.

I really wish I could give give this gym 0 stars. But the way the staff act toward the members is appalling. Also fees are too much. You think they’d lower it cause the pandemic.

One of the main reasons my son joined this place was for the speed bag and heavy bag but they never seem to have the speed bag inflated. I dont think its much to ask for since it was shown to him when he went for a tourGuess he will have to bring I a pump to fill it himself!So since I posted this a few days ago, it got a response from the MAC gym and apparently they are replacing the speed bag so I guess once this is replaced Ill raise my review rating.But one thing i i forgot to mention was the keypad that you slide your membership card in needs to be covered properly because rain water makes it malfunction and then you cannot get in unless someone is there to let you in. Other than these issues its a nice Gym. Cleanliness is always been up to standard and did I mention that its open 24/7 .

It’s like the staff don’t even care. Also why have every other machine closed off? I hope this gym fails and Marci gets fired.

Place is too crowded. So many machines and you won’t let us use half of them. What kind of business model is this??

New member and SOO happy with the place. Great value and excellent facility and equipment.

Just stopped in to check out the gym. Looks like a nice spot and the front desk was very helpful and welcoming. my rating is based off simply stoping by and getting the info I needed. Seems like a good community gym!

I found the management and front desk staff here to be EXTREMELY rude. The space is also small and crowded. TRX is not included in the $49 a month membership, and it should be. There are better gyms in the area, for the money. Marcy and Samantha need to work harder at being nice to potential customers if they hope to get business.

I go almost every day. Clean and well equipped. Open 24/7.

Decent gym for a smaller club with 24 hour access but could use more classes and complimentary amenities for its value

Probably the worst customer service I have ever dealt with when they lost there original manager they lost a lot of business and respect number one the poeple behind the counter dont know anything there doing there sad excuse for a manger who has an atittude if you call and bother her who doesnt show up till 11 am they consistently have problems with there billing and have there equipment breaks all the time and takes weeks to fix the only reason to go is the equipment is up to date and there open 24hr everything else is pathetic and your better off going to fitness zone which is now 24 hours or take the drive to planet fitness

Good gym!!

Conveníantly located, 24 hrs access .

Love the Mac in Gloucester .

Stole money from my bank account

Open 24 hrs

Friendly staff, clean