I have worked with Nicole Melody for over 10 years. She is an awesome agent. She has always been extremely helpful, even when I needed guidance when dealing with a claim through other insurance companies. Nicole is always reviewing my policies to see if she can find new savings for me, which I have never experienced before working with her. I have had to seek her assistance after hours, including weekends, and I found her to be very responsive and helpful. I would strongly recommend her to anyone and I have never regretted utilizing her services.

Nicole is the best agent you could ever have. I am so glad that I meet her when I did. She is always there for me, answering all my questions and helping me with all my insurance needs. Nicole your the best! Thanks for all your help.

Nicole is the best agent! All my experiences with her have been nothing but great! She always responds quickly to any questions or concerns I may have. Super friendly, super responsive, excellent customer service!

Nicole has been our family insurance agent for over 15 years. She has a very good understanding of our needs a tailors products that are the best for us. She is very proactive, thorough and provides the best ever customer experience.

Have been with AMF Ins for many years now, we have everything they could insure due to the good service and prices they always beat from other companies. Not only the price but the service we get from Melody, at anytime we need a quote we get an answer back right away thank you thank you for that.

I love Nicole! Best agent ever and shes so patient and helpful with my crazy work hours. Im so happy i switch to American Family. Thank you so much for everything :)

Nicole is amazing! She’s been my family’s agent for 7 years. She’s been here for us during difficult times (my husbands car accident with a drunk driver) and happy times like the birth of our daughter and getting our life insurance policies set up to make sure she’s protected. She’s always on top of deals and discounts that might help us too!

If you are looking for an agent that will take the time to make sure you understand every aspect of your policy, whether it be auto, home or life, Nicole is the best agent to go to! Anytime I have had a question or wanted to really understand a part of my policy she makes sure to explain thoroughly in a way that I understand. She is very personable and will help you choose the right policys catered to you! She is also very responsive any time of day which is hard to find in an agent. She has definitely made me a loyal customer, 9 years and counting! I highly recommend her to anyone!

Have been a happy customer for over 20 years! great personalized service.... Would recommend to anyone looking for Auto, home, business, or life insurance..Darin Williams, very satisfied customer......

I have been with American Family for 20+ years. Nicole has been one of the best agents that I have had to work with. She understands the product and is very good at explaining everything. She always returns your calls and is very pleasant to work with.

I am so impressed with the service of this Branch and Nicole, she is amazing and very helpful and always gets back to me within a couple of hours of me reaching out to her. My last agent would take days. So I recommend Nicole Melody and her team if you want top notch service.

I contacted AFI - Nicole Melody and spoke with Roxanne in obtaining an auto and homeowners insurance quote. She was very informative, upfront, and listened to my needs, qualities I look for when doing business. I was impressed and decided to move my insurance relationship to AFI. Kudos to Roxanne!

Best agent Ive ever had. Quick to respond and always ready to help you with anything that comes to her with insurance. ..Best choice for anyone !

Such a great agency! No complaints and never had any issues. Nicole is awesome and so easy to do business with.

Nicole has been our agent for years! She is great at finding discounts, explaining coverages, and is always there when we have a claim and need direction.

Love Nicole. She is like family. Been with her for years and my mom even is with her. They are awesome.

Nicole is a great Insurance Agent. She responds quickly to whatever your request or questions on insurance may be. I am so glad that my kids recommended Nicole and American Family Insurance to me.

Nicole has taken care of my family and myself for over 12 years. Anytime we have ever needed anything or had any type of incident she responded quickly and was eager to help. I have personally recommended her to many family and friends and everyone has had nothing but great things to say. I still get thank yous from people I referred to her years ago for sending them her way when they needed help.

If you want to go to an agency where 10 years of continued business will be marginalized go here. They charge you hidden amounts and when the time comes to make it right they will leave you high and dry. Theres nothing honorable about an agent that will take your money when things are easy but the second they screw up they do nothing to fix it. Do yourself a favor and find another agent, its not worth the risk of being taken advantage of.

Nicole responds quickly to any request or questions that I have. She is very helpful and pleasant to work with.

Nicole has been my agent for over 10 years and she is the reason I stay with American Family Insurance