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Andersen Windows by C&L Ward
520 Windy Point Dr, Glendale Heights, IL 60139, United States
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Cl
Review №1

I dont know how to properly explain that I was fully satisfied with the entire sliding patio door installation. When I called them first they were cautious (we only handle Andersen windows, would you be okay with it?), which I liked. The salesperson, Nick, was knowledgeable and tried to answer my questions as much as possible, and the project coordinator explained each and every steps carefully, and most importantly they came clean with the project timeline.Literally everything went according to the plan and the project timeline, and the installed patio door is so much better than my previous one. During the wintertime the new patio door insulates so well that the temperature in my living room went up by two (!) degrees.I strongly recommend working with these people. Great quality windows/doors and very professional people. Thank you.

Ph
Review №2

C&L Ward installed Anderson triple patio doors for my Mom and Dad. The installers were neat, timely and performed the install with absolutely no damage to the walls or floors. The two polish gentleman who did the work were polite, sociable (while remaining focused on their work) and very thankful for the coffee and brioche we offered them. We had an excellent experience, are happy with the results and would do it again.

Br
Review №3

I did not have a good experience with this company. Purchased front and rear entry doors over a year ago. Confirmed that day that the glass for our front door was going to be obscured (rated 7). Received an email back confirming that the glass was obscured. When the crew arrived for install, the glass for the front door was clear. Then we also had issues with the back door. The installers used really short screws that worked their way out and the hinges need to be screwed back in. They came out to fix the problem twice and finally got it resolved where the screws were not coming out on the hinges. I also followed up regarding the glass, but had to contact them numerous times. I was told months ago they were looking into options to resolve it and then stopped contacting me so at this point, after spending a good amount of money with this company, I still do not have it the way I ordered.

Da
Review №4

I had my patio door replaced and they did a wonderful job the door opens and closes smoothly on its track no cold breezes in the winter no rain water intrusion during spring summer its a beautiful door well constructed well made great craftsmanship!

Ju
Review №5

Professional sales person, great product, fast install and great clean up. What more could you ask for? Love the new windows!

Ma
Review №6

C&L Ward did an awesome job with our new interior and exterior front doors. Associates were friendly, helpful, knowledgeable and seemed to like what they do. Each person we interacted with made us feel like valued customers.So happy that our new doors are not only helping keep the heat in this Winter but also adding to the curb appeal of our home.Would highly recommend C&L Ward for your door, window etc needs 😀😀😀

Pa
Review №7

They were all professional from the sales rep to the installers. Would use them again.

St
Review №8

I had an excellent experience working with Ken and Meghan. They were with me every step of the way. Answered every question I had quickly. They kept me informed of each step. The installation was done quickly, carefully, neat and clean. I had a sliding Glass door replaced. It has been three months and it works like a dream.

To
Review №9

Thanks again for a great set of new windowsWe like all of the above buttons. I think we paid sticker price. However it was less than the cost of full window replacement. (We just got new sashes.). They are performing much better than our old ones which apparently had sucked together and made football shaped things in the center of the window.The main insulation guy is clearly a valuable part of CL Ward co. We liked him very much.

mr
Review №10

Shawn came on time, prepared with the right parts, was very courteous and pleasant, and job was completed within the hour. I would rate this experience a 10 out of 10. He sprayed my casement windows with silicone and they open and close smoothly. He didn’t hesitate to assist with this extra request. I always knew Anderson Windows were the best, and now I know Shawn is the best repairman. I am a happy customer! Thank You.

C
Review №11

Chip and Jake called on the day my Installation to confirm their time of arrival. They arrived on time and introduced themselves. They explained what they were going to do, including protecting the floor and furniture in the work area. They did everything they said. They worked non-stop until the work was done. The guys instructed me on properly securing the new patio door. These guys were so professional. Their craftsmanship and work experience was very evident when I saw the final install I was and am elated! Thanks guys.

Au
Review №12

Carol came out to quote windows for my kitchen, said she would email a quote the next day, that was in February!!! Never heard from her again!!

Ci
Review №13

Rich and colleagues always do a great job on the work at my house. Rich and crew are professional and let me know honestly when issues need attention. Great service! I don’t hesitate to call C&L Ward with roof/home repair issues.

Re
Review №14

Richard was actually early to the appointment which was great. Richard took the time to determine the exact issues and gave me a quick and extremely fair price. He had to replace several roof shingles and took the extra time to search for a proper color match. Work done and I feel done right.Thank you C&LRegan

Ro
Review №15

Richard arrived on time and was a perfect professional. He did a thorough exam of our roof and siding and provided a detailed estimate of the work to be done. I wouldn’t hesitate to call them again. Thank you.

Ji
Review №16

Allen came in and fixed my window and window crank. He was very professional and cleaned everything thing up very well after he was done. From installation to repairs they always do an excellent job that is why I always go back to C&L Ward.

as
Review №17

I had C&L Ward replace a large window in my home. While it took some time to get the window, it was well worth it. The window looks great and I can already feel an improvement in the cold air coming through the window.The installers (Chip & Chuck) showed up right on the agreed time and couldnt have been more friendly. They answered all my questions and got right to work. It didnt take long at all and my window was replaced. They made sure to clean up, and outside the beautiful new window, you couldnt have known anyone had been there.

Ji
Review №18

Awesome job! The install was perfect and Richard pointed out a few other issues we werent aware of. Very helpful and very much appreciated!

Mi
Review №19

The guys who came out were punctual, friendly, professional and cleaned up after the job was done.Our family has used C &L Ward for many yearsWe would highly recommend them to anyone needing a skylight.

Sa
Review №20

Professional and skilled C and L Ward service with always a job very well done. I had a window repaired, a door repaired and siding repaired by Richard on two recent occasions. I am so happy with the service, I plan to get a new storm door replaced and will specifically ask for Richard.

Ta
Review №21

C&L Ward did our windows and we are so glad we used their service. I can’t say enough nice things about everyone that we encountered from the initial visit all the way to the end of installation. Everyone was kind, professional, knowledgeable and friendly.I highly recommend C&L Ward for your home care needs.

mi
Review №22

Epitome of professionalism! From the quote to the day of the install of our gorgeous sliding door. Would recommend to family and friends

Ro
Review №23

The Crew at C&L Ward are all top notch. Very professional and knowledgeable. We have used them on a couple projects on our house. I highly recommend them to anybody.

Ma
Review №24

On time for quote appointment. On time on date of install. Work completed in the promised timeframe. I wouldn’t hesitate to use this firm again!

Am
Review №25

Richard came out to do a quote for new skylights and was very helpful. He went above and beyond to identify some other issues he noticed while he was here. Great job!

RN
Review №26

Beautiful showroom, friendly staff.

Th
Review №27

We have had service work along with purchasing, windows and siding for two of our homes. Sales and service has always been top notch!! Would definitely recommend to friends and family.

Ia
Review №28

Richard was very professional and friendly. I enjoyed the visit. Thank you.

Ch
Review №29

Our service tech was knowledgeable and friendly and did a great job servicing our old Andersen windows. I would recommend C&L Ward to anyone needing repairs on their Andersen Windows.

Jo
Review №30

Everyone Ive met from C&L Ward has been a pleasure to work with. This is a great company that is definitely knowledgeable on Andersen Windows & Doors. If I could give 6 stars I would!

Ch
Review №31

We are very pleased with windows and the experience from the salesman being flexible to meet in our home at our convenience to the installation crew worked in a timely professional manner. We were pleased with our experience beginning to end.

Va
Review №32

Dan and Allen were very professional, a swered any questions, and were very pleased all the way around. We would highly recommend these guys, they were great !

St
Review №33

Easy to work with. Better pricing than pella

Ti
Review №34

We had a deck built and some stone put on the exterior of our home. We are extremely happy with the final result. We will go back to C&L Ward for any construction needs that we have in the future!

To
Review №35

Great work! Richard and Don were very professional and up front about the repairs. Would hire them again!

Tr
Review №36

Very pleased with the replacement Andersen window sashes and also the recommendation by our installer to consider textured glass! Very happy with Cascade pattern! Also happy with the work out guy did on our 25 year old Andersen doorwall (sliding glass door) to make it slide easier. Replacing the track and the wheels made a huge difference! The new weather stripping will make a huge difference this winter! Happy to have done this work to keep our doorwall working for another year or two. They also installed a new handle on our Andersen screen door and it works great! Overall very happy with doorwall makeover/refresh and new window sash install!

Je
Review №37

Richard E is very prompt and detail-oriented and provides great customer service.

Jo
Review №38

My wife and I were looking for a front door and side panel replacement for a few years due to the frame of the door was decaying from direct exposure to the outside elements. We looked at different door suppliers with not much luck, my wife wanted leaded glass inlays in both the door and side panel to match.Browsing the internet I came across a company called C and L Ward. As I did sme research it became apparent that C and L Ward did door installation in northern Illinois and Michigan. I placed a call to setup an appointment. The gentleman who arrived was extremely polite and understood what my wife was looking for. We looked at numerous samples with custom designs.We pIcked out what we wanted, we were given a time table from placing the order and for a craftman to come out and due accurate measurements. There were two to three different places our door would be assembled and coated before delivery. We were assigned a coordinator by the name of Meghan. She kept us informed throughout the process of what step our door was at and at what facility our door was located. Meghan was the liaison between us and CL Ward. She was a real pleasure to hear from, very kind, polite, and professional. Weve never met this women but she was definitely the glue that bound us together with CL Ward on this project. We always knew in advance what to expect from the start of this project to its completion. The day of installation went like a well oiled machine. The installers were polite, well trained, and didnt leave a scrap to pickup.Thank you CL Ward for a job well done!Sincerely,John DiseraJoliet, Illinois

An
Review №39

C&L Ward fixed my soffit. They came as promised and did a good job. I set up the appointment with Melissa in the office and Richard came round and took care of the dislodged soffit.

Di
Review №40

Was prompt in coming. Worked efficiently. Cleaned up everything. Would hire again

St
Review №41

Rich and Ryan were great. Did a nice job. Took away the damaged trim. Thank you.

Ch
Review №42

Salesman was patient with us and answered all our questions, and made some very helpful recommendations.

Da
Review №43

Great people .

Tr
Review №44

Mr. Eddy was prompt respectful and helpful. Although item unfortunately came damaged.

Ri
Review №45

Very knowledgeable and very neat in repacking our window

Ja
Review №46

He got the door to fit over the objection of a 70 year old door frame.

Information
28 Photos
46 Comments
4.9 Rating
  • Address:520 Windy Point Dr, Glendale Heights, IL 60139, United States
  • Site:https://www.goclward.com/
  • Phone:+1 630-868-9115
Categories
  • Window installation service
Working hours
  • Monday:10AM–2PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:Closed
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