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TLC Carpet Cleaning & Repair
17540 Springhill Pl, Gladstone, OR 97027, United States
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Al
Review №1

Doug is a true professional and prime example of what it means to be a small business owner in America that is reliable, resourceful, and commits to his word.That kind of professionalism is incredibly rare to find these days. Doug is, without a doubt, a savior of carpet cleaning.We have carpet in our kitchen (a true nightmare), but now we can be at peace with our home. The carpets in the kitchen, living room, and stairs are so clean its mind-blowing.Nasty smells are gone and were not embarrassed having people visit anymore. Thank you, Doug. God Bless!

Du
Review №2

Doug was very friendly, and professional. He did an amazing job removing odor from old dog urine stained carpet. Would hire again!

Jo
Review №3

We have a 2 year old house with thick pile carpet that started bunching up in ridges and needed to be stretched in a few rooms and in our upstairs hallway. Doug did a great job, took a few hours and he had to cut a new seam in the hallway and you cant see it unless you know where to look (and even then its tough.) Will use him when its time to clean the carpets. Great work!

Sc
Review №4

Needed to have a couple of rooms carpet cleaned to get it ready to put the house on the market. They picked up the first time I called and we had it scheduled for a few days later. They were right on time and did a great job. And amidst the COVID 19, took all appropriate precautions. Would definitely hire again and recommend.

Mi
Review №5

I guess this is another proof positive, you get what you pay for.When Doug arrived, we showed him all carpeted areas needing cleaning... As he was bringing his equipment in, i told him i was aware not all of the stains were removable.. He glanced around at the carpet & said, yea, i think theyre all probably removableWhatever i thought, he would see! My carpets hadnt come really clean/clear of stains in so many years!I had to leave to an appointment while Doug was still hard at work...Imagine my surprise when i came home to stain free carpets in my entry, staircase, & hallway,,etc!!What!? Are you kidding me? I didnt even know that was possible!!I had been paying another guy just over a hundred a pop for the last 10plus years! And had grown used to be told, stains not removable, & the having the cleaners in out in a flash..I thought i had permanently stained carpets & tonight they look amazing! Im wowed for sure!Great job, Thanks Doug! Definitely worth the money to feel/see this difference!!

Ka
Review №6

Doug did a great job cleaning our carpets. Carpets were run down by dogs and he made them look really clean again. We’re very pleased with the outcome and the service we received.

Je
Review №7

I called Super Doug to get my carpets cleaned. He was able to get me scheduled quickly, and worked with my schedule. The customer service was superb, and Super Doug did an AMAZING job with my carpets. He also did it for a fantastic price. If youre looking for someone to clean your carpets just remember to Call Super Doug for a clean rug. You wont be disappointed.

Te
Review №8

After reading a number of excellent reviews on my local Nextdoor website, I hired TLC to clean the living room carpet per our lease agreement. With one dog and two cats, the carpet had some lingering animal odors. Doug and crew removed stains, cleaned and deodorized the carpet. The rental carpet looks fabulous, didnt think it could ever look this good! Professional, knowledgeable and personable, along with affordable rates. Highly recommend.

Ge
Review №9

As a professional carpet cleaning specialist, TLC Carpet Cleaning is a high-quality service provider capable of getting the job done right. Additionally, they treat every customer with the dignity & respect they deserve. Next time carpeting or upholstery are requiring a little tender loving care, think TCL Carpet Cleaning of Gladstone, OR

Ke
Review №10

I thought I was going to have to buy new couches, but a visit from TLC made them look almost new! I cant believe the difference. Doug did a great job and I would recommend him to anyone for their furniture or carpet needs. Just a fabulous job and experience! Thanks TLC!

Do
Review №11

Excellent service and results. Carpet is 15 years old and it looks like new.

De
Review №12

Doug is the best! We have had four different people clean our carpets in the last ten years and Doug is the only one to get them really clean. His price was reasonable and the best part is that the carpets were not soaking wet when he left. Doug is positive, friendly and a great businessman. Give him a call, youll be really glad you did.

Ro
Review №13

Great service with a smile! Doug came to our rescue when our timeline for a move out was quickly closing in on us. Call Doug for a clean rug, and tile and hardwood floors too!

Er
Review №14

Doug is great! Very personable and professional, also very knowledgeable. Would recommend him to my friends and family anytime. I was unable to help move furniture secondary to having a newborn child and tending to her. My husband was at work and Doug was more than happy to move furniture for me. He also vacuums before cleaning so you dont have to worry about vacuuming first. You can walk on the carpet right away and he also uses green products safe for kids and pets.

Br
Review №15

We love working with TLC Carpet Cleaning and Doug! Thank you for doing such a great job. It was so quick and even our older carpets look beautiful!

Rh
Review №16

With a 7 month old little one getting ready to crawl, I called Doug. He did a great job cleaning our rug so it is now clean and dog hair free so baby can explore and not get too dirty! Call Doug for a clean RugFast and friendly!

OC
Review №17

Needed my commercial carpets cleaned and TLC came highly recommended. My carpets were old and worn and had not been cleaned in quite some time. Doug arrived on time and did a fantastic job and made everything look great. He even got out some stains I had been unsuccessful at removing. My business looks so much better now! Thank you for your great service!

Mi
Review №18

Great job Doug! I didnt know that one could recolor a spot in the rug. The color was gone in about a 6 inch circle from a puppy accident and whatever I tried to clean it with 10 years ago. Doug and his daughter did their magic and now you cant tell where it was! No more hiding it with furniture.

Br
Review №19

Cant even describe how well Doug did on my parents carpets! We were getting ready to sell our home and the carpets were a night mare. We live on a farm and have pets and desperately needed them clean. He was timely, efficient and funny! Really makes sure the job is done thoroughly and even came back out a second time before the final sell to be sure everything was good to go! 100% would call Doug at TLC again and highly recommend him!

Su
Review №20

We have used TLC Carpet Cleaning several times and are always very happy with the results. Doug is prompt, professional and very knowledgeable. He made our coffee, grease, and dog stains disappear! He is also very personable and easy to have in our home. And, he didnt scold me about the state of neglect my carpet was in! I highly recommend his service.

Kr
Review №21

Doug was easy to get ahold of and fast to schedule our carpet cleaning. Hes very professional and does a great job! Loved getting my Ivory carpet back!

Je
Review №22

Spot on! Great work with a smile. Carpets are spotless without any residual chemical smell and they dried up quickly. Couldnt imagine being happier with their service. Only call Ill make for carpet cleaning is to Doug @ TLC!!

Lo
Review №23

TLC provides great service and did a fantastic job on our tough to clean carpet!

Ni
Review №24

I have these microfiber (fake suede) couches I inherited from my mom and needed cleaning. TLC made them look brand new. Im so thankful for the awesome work Doug at TLC did! Now I dont have to be embarrassed when company comes over. Thanks Doug!

Ki
Review №25

TLC came and cleaned my carpets! They are beautiful! Fast, fresh, and clean. Im ready for the holidays, and my mom will be impressed and shes worth impressing. I will definately call them back!

La
Review №26

Doug trustworthy, thorough and wonderful to work with. I know I can always count on him to be timely and do a fantastic job cleaning my carpets - and I have 3 dogs! Laura E.

Cy
Review №27

Carpets look brand new! Thanks Doug for a super job. Im telling all my friends about TLC! You wont be sorry with this service. Really pleased and will be using TLC again in the future!

pu
Review №28

TLC did a fantastic job on the pet stains in my house. Super efficient, friendly, and fast. I will definitely use Doug again and refer him to others.

Be
Review №29

Doug from TLC Carpets arrived early; Befriended my Pomchi - Took a good look at the issues with the carpet, presented a number of options for the best cleaning AND gave me a great estimate (free for the First Visit!!) - The carpet looks awesome - Try Him OUT!!

ro
Review №30

My carpets look and feel amazing! We have dogs and they are in and out all day long. We are listing our home and needed the best cleaning possible and TLC is definitely the best!

Da
Review №31

2020 Review⭐️⭐️⭐️⭐️⭐️ Doug at TLC Carpet Cleaning always does a nice job cleaning up those dirty winter carpets. Doug is very professional, friendly, and super funny! I highly recommend TLC Carpet Cleaning!2017 Review -⭐️⭐️⭐️⭐️⭐️ Doug is a great guy and carpets came out looking very nice!

Da
Review №32

Great job, got stains out that another company couldnt touch. Very friendly and efficient. Will use again.

he
Review №33

Great customer service! I loved having Doug in my home. He came quickly to clean my couches and entertained my 4 year old at the same time. The couches turned out amazing! I had every spill a 4 and 1 year old can put on couches. Couldnt believe he got out the pen and blue popsicle. No harsh chemical smell. I highly recommend to anyone with any carpets/couches/rugs ect.

Na
Review №34

Doug is amazing

Rh
Review №35

Full disclosure. I know this guy. Have known him since we were 5 years old. Knew he did carpets and upholstery, have referred him to friends and family. I never needed him. I have my own carpet cleaner....Okay, well, let me tell you.... I ended up needing him... My husband and I live in the country, big dogs, muddy mole-hills in the yard the dog likes to dig in, and a really bad cat issue that I would rather not talk about. It was to the point that my husband and I decided there was no saving it (the carpet)... and really there isnt... We fully intend to completely re-do all the floors in the house.... but not before this Saturday (when we will be having last minute guests to celebrate my daughters graduation.) Okay, poor planing yes, but life happens. Because we had thrown in the towel, our poor carpet was in a state beyond that which normal people would walk on it without shoes. Really, really, that bad.. But why worry it is soon to be replaced and new, we dont get much in the way of visitors...It was beyond bad. What we came home to after Doug had been to the house, what SuperDougCarpetCleaniologist was able to accomplish was truly and sincerely amazing. This stink bug mud pile carpet looked literally completely brand new and smells a whole lot better too. Thank you Doug for this, I really appreciate your efforts and for fitting us in.. Your Tagline Call Doug for a Clean Rug is truth in advertising. Love you man!

Tr
Review №36

Doug provided a great service and performed it thoroughly and efficiently. Highly recommend this service.

An
Review №37

Have used TLC on several occasions. Always prompt, positive service. Very hard working.

Jo
Review №38

I had new carpeting installed two years ago. The manufacturer advised me that I needed to have carpet cleaned every two years minimum by an IICRC certified carpet cleaner. I called Chem-Dry but learned their techs attended training but the manager reported they never paid for certification. Wanting to avoid voiding my warranty I called the store where I purchased my carpet. They recommended Doug Loose, TLC Carpet Cleaning. Doug maintains the carpeting in their showroom.Now I can and do recommend Doug to anyone needing their carpets cleaned. Setting up an appointment was a smooth process and he advised me not to worry about vacuuming my carpet. He thoroughly vacuumed all the carpeting prior to doing the cleaning. His extraction process left the carpet with minimum moisture and it dried quickly. He is both professional and friendly. Pricing was both fair and competitive. I plan to have him clean our carpets yearly rather than the two year manufacturer’s minimum requirement.And a post script... A week after he cleaned the carpet I dumped a cup of coffee and creamer. I followed recommended spill removal procedure but was still left with a stain. I called Doug and he was here this afternoon to complete the process and the stain is gone. In addition, though I didn’t need color repair on the carpet, I learned that Doug has Master’s Certification for color restoration…keep that bleach away from your carpet but if you mess up call Doug!!

Er
Review №39

What an amazing job Doug does, fast,friendly and affordable. Seconed time Ive used them and will have them back again- Call Doug for a Clean Rug!

Ge
Review №40

As a custom home builder in the Portland Metro area, I use TLC Carpet Cleaning for all of our carpet cleaning needs. We deal primarily with high end homes and clients that expect the best and TLC offers that. They are professional, courteous, and very knowledgable with all different types of carpet and I would highly recommend them for all your carpet cleaning needs.Gerald Rowlett - Westlake Development Group

Do
Review №41

Always goes above and beyond

Information
3 Photos
41 Comments
5 Rating
  • Address:17540 Springhill Pl, Gladstone, OR 97027, United States
  • Site:http://www.tlccarpet.com/
  • Phone:+1 503-595-5379
Categories
  • Carpet cleaning service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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