Bill Ross has been very efficient, reliable and informative. Everything we have planned so far went just as expected and very smoothly. While I am just getting started in the reputation management/marketing process, my first impressions are very positive.

Positive in every way. Very innovative and informative. I am looking forward to a long term working relationship with Ram Media to continue to build my law practice.

Honestly, I was skeptical that my lack of reviews was having any real impact on my business. We run lots of radio and print ads so I had my doubts. Actually, we didnt see any change for about 3 months.Then all of a sudden we started getting customers telling us they found our reviews and that is why they called! When I am wrong I can admit it! Since we implemented RAMs marketing I have seen a 15% increase in business. This is the real deal.

Bill Ross was very prepared and very helpful while explaining the process and products RAM Media offers----Very open and honest without any high pressure sales tactics. The company with an interest or concern with the use of social media and SEO as part of their marketing and reputation management should be the big winner in this transaction.

It was very informative and made me think of new ways to market our practice.

Reviews and customer feedback--positive and negative--make a big difference in how potential customers view my business, and therefore are critical to my bottom line and my continued success. Ive been looking for a way to take control of my online presence by stepping up my marketing game, and reaching out to RamMedia was one of the most valuable choices I have made to achieve that.The first thing that they did for my business was to train my employees—and myself—on how to create a “5 Star Culture” that would encourage the positive feedback to come flooding in. Changing our attitude and how we see our customers has made a big difference, and we have seen our reviews turn around, and there has been a surge in their frequency.The other powerful tool that they have given us is a better grasp on what consumers are saying—and have already said—about my company. Things that I had missed, and negative reviews that I could address and even minimize and separate myself from. I thought in the past that there was little that I could do about the negative reviews, but now I know that I can be a more active participant in these listings and better my business reputation.We now have the appearance—and the reality—of more postive reviews. We have found a way with the help of RamMedia to maximize positive feedback by having it posted to our social media pages with attractive images and videos. Our presence is much more professional, and customers are taking notice!

The most helpful part was the education about online reputation and how to more easily improve it. The video production was a plus.