Came out early the next day. Helped us determine mold and treatment. Very courteous. Matt wore a mask the whole time. Was overall a very good experience. I highly recommend using Lotus restoration services.

As a REALTOR, Lotus has helped several of my clients who discovered moisture damage in a home. They have always been prompt to respond, knowledgable, helpful and provide great service. I highly recommend them.

Lotus was a life saver for us! We left for a quick 24 hour trip and when we returned and open our garage we were in shock. We had a garage fire and lost everything. We called Jill and her team was there and helped us step through everything. If I had any questions, they had answers and the team was so great to work with. I hope that no one has to go through what we went through, but if you need help in any damage and restoration please call Lotus first! I have had several folk come look at my garage and they can believe how good it looks.

AMAZING SERVICE! My tub overflowed and it affected a few rooms. I had no clue how significant the damage was and know restoration is expensive. I called 2 companies and 1 carpet cleaner who is a friend. The first guy came out and tested walls and baseboards and basically said to call my insurance, it will cost about $5000 to replace the carpet, baseboards, remove desk cabinet, etc. He offered to pay part of my deductible. Shady. Then came Matt with Lotus Restoration. They came out within a couple hours and did the same testing of walls, carpet, etc. He explained the process and damage thoroughly and said I caught it in time and the total cost would be $350 to extract, place fans, and dehumidifiers for a few days. He was so nice and didnt mind my dogs sniffing all over him, lol! Carpet cleaner friend seconded Matts solution.

Wonderful company owned by 2 wonderful ladies! Top notch service and great customer service. I highly recommend them if you have had a disaster in your home or business!

Wow. I have been a Realtor and property manager for 25+ years. In all that time, I’ve never worked with a Phoenix restoration contractor that I could praise or refer to others in good conscience. That changed this week when Lotus undertook a critical (and extensive) remediation project for one of my clients. Their communication is excellent as was their response time. Fair and honest pricing too, which almost never comes with the territory. I worked with Jill, one of the owners, directly. I highly recommend their services.

I had a leak appear under my Kitchen Sink that had damaged all of my cabinets just following Thanksgiving and was hosting a celebration at my home for the Holiday Season near Christmas. Jill, Nichole, and all of the staff at Lotus Restoration definitely understood the need to get this job done quickly and they walked me through dealing with the insurance company each step of the way as this was my first experience in my recently purchased home. The company was quick, efficient, and they completed all of my repairs just in time for me to host my party. If I ever have another issue, Lotus Restoration will definitely be the first company that I contact to help me get the issue resolved quickly and with excellent work.

We were in the process of selling our home which was vacant at the time, contract in place, waiting for the home inspection. Upon the inspectors arrival to the property we received the devastating phone call, “your kitchen is flooded!” I called Lotus and within an hour a crew was on scene and starting the process of cleanup and drying. The entire kitchen was removed and within a week I Had new kitchen cabinets,(they saved the face frames and doors to match the uppers) flooring and baseboards! I can not thank Jill and Nichole enough for how quickly and professionally they responded. Great company and I highly recommend them!

It is always a relief to find a company run by ethics and integrity, especially in a situation of home remediation and restoration from (water) damage. Nichole and Jill / Lotus Restoration Services were the very best to work with, in a difficult and trying situation. They came into a mess created by another restoration company, performed above expectations and beyond industry standards, and I am happy to now have a safe and clean environment in my home. I absolutely, one hundred percent, recommend Lotus Restoration Services. Thank you for taking the time and effort to do it right.

Jill, Nicole and the whole staff at Lotus are fantastic. The are top of the line professional who care about YOU and the work they are doing. I highly recommend Lotus Restoration in Mesa Arizona!!!! - Lisa

They left a large bag full of moldy drywall completely open sitting in our childrens bedroom. We were not aware of it till at night and had to remove it ourselves. Very unprofessional and dangerous. When they were told about the incident they expressed it was a little late to be letting them know. Since we felt we should only be paying for services that were provided and shared our unhappiness with our service from them at the time of paying....good luck if you use them, other people seem to have good experiences, which is actually why we went with them in the first place.

Jill and her team at Lotus are great to work with! They are extremely efficient and they communicate well. They do quality work and they really care about people and making disaster areas back into homes again. They have impressed several of our customers already and I will not hesitate to refer them in the future.

Jill is amazing to work with. I cant wait to work with her again on any of my insurance water claims. I need to send her a fire job.Im glad she will drive to Mesa, Tempe, or Scottsdale for my clients.Be a client and get awesome socks

I had a great experience with Nichole at Lotus Contracting. I crashed my car through my closed garage door and almost went completely through the back wall of the garage. The wall I damaged had all the utilities coming into the house (water, electric, gas) and all were damaged. It was extremely stressful with all the adjusters and inspectors and having to move out while repairs were being completed. Nichole was so nice and understanding, even as I was losing it. Nichole took over everything and kept me updated regularly. Most importantly, when she said her guys would be at the house, they were there EARLY and ready to work. When I asked her how long the repairs would take, she didnt sugar-coat it. She estimated how long it would take and the repairs were done actually about a week early. That is because she took it upon herself (I didnt ask) to call the city inspector and lean on him to get his inspection done before all the stucco and paint was done so the utilities could be turned back on. Nichole showed that she cared about my situation and did everything she could to help me. If you need a contractor, let them be in the running and get a bid from them!

Jill did a great job getting to us quickly. She even beat the repairman to our house! If youre looking for someone who is honest and is looking our for your best interests, call Lotus - itll be the last time you look for anyone else to help with home related issues.

I have referred Lotus Contracting Services to over half a dozen customers of my customers. I have gotten calls from my customers to thank us for referring them out. They even took care of my aunt and she had nothing but great things to say about them. If you are looking for an awesome restoration company that stands behind their work you have found them. Thank you Lotus for all you do and I look forward to working with you in the future

Being an insurance agent you want to know that your clients are taken care of during a tragic loss. Jill and Nicole give me the peace of mind that makes it easy to refer clients to them during their times of need. Fire, flood or any bio-hazard situations are no match for these knowledgeable and hard working women!

I highly recommend Lotus Contracting Services - we had a flood situation in a building we manage early on a Friday morning. Jill had her team on site in a matter of minutes dealing with the situation. They were able to stop the water flow and had the effected areas dried completely by Monday morning. They were fast and efficient and solved the problem in a highly professional manner.

Jill and Nicole are excellent at what they do. They are customer service oriented and truly looked out for the safety and health of my clients. I have worked with Lotus on multiple occasions when mold was found during a Real Estate transaction and when a client had water damage from an existing pipe leak in a wall. They got the job done in a timely manner, giving great customer service and making sure everything was done right in the end.

Lotus Contracting and Jill responded to our call in less than an hour. They handled our water damaged ceiling and living room right away. Their customer service and honesty in helping with our insurance claim was above and beyond what we expected. The work was completed quickly and came in under their original estimate. We highly recommend Jill and Lotus Contracting.

Lotus Restoration Services was recommended to me from a very reputable contractor, Saddlewood Contracting, for a kitchen mold remediation service for my Buyer. The Seller and I both spoke with Jill and she did everything she could to make sure we were taken care of before our closing. Jill worked with the Sellers to fit it into their financial situation and was genuinely caring and professional to all of us. She answered all our questions, multiple times, and made sure we understood the entire process from start to finish. Even after the closing and my Buyer had questions, she sent a crew out to her home for no charge to make sure we were taken care of and put us at ease. I can’t say enough great things about them and recommend them highly!

Lotus is the best restoration service out there. They come right away if you have something urgent. They do the job right and dont play games with you! They are completely honest and trustworthy. I wouldnt use anyone else.

Lotus is my go to Restoration contracting company for my home and all my clients homes. They are amazing and I will always refer my friends, family, clients and myself to lotus. They have helped 5 plus clients and me on multiple occasions.

1st class operation, prompt and detailed. Kept me updated through the entire process and made suggestions that help save time and money. The follow-up and follow through was excellent as having never gone through this before they set the expectations and then delivered superior service. I highly recommend this team.

To be a successful Realtor you need to have a team of top vendors available on short notice to keep the transactions on time and not miss any deadlines. Im thrilled to have Jill and Nichole and the entire Lotus Team on my side. Not only are they quick to respond when needed, they are extremely honest. They never recommend repairs when not needed and they are able to calm down the clients in one of the most stressful transactions of their lives. And, if that were not enough they are also very friendly and personable! I could not recommend them more.

I had an insurance client who experienced a leak in her bathroom and wanted to know what her options were for filing a claim. I had her call Lotus Contracting first since they have such a great knowledge of insurance claims and how best to deal with them. They were able to make the repairs for less than what it would have cost her to make the claim and saved her from needlessly adding a claim to her policy, which would have cost her so much more in the long term.

I contacted Lotus after my washing machine decide to leak from my second floor rental home. Luckily we caught it early and got ahold of Jill. Not only did she calm us down in a time of frustration, she had 2 of her guys at my house within 45 min. Since we caught it early we were lucky and nothing needs to be torn apart. Just a couple day dry out from Lotus and no insurance claim for us. Thanks again Jill and the Lotus team!

I would highly recommend Lotus Contracting for anyone looking to find an honest, efficient, and effective contractor! They perform high quality work, while also ensuring that each clients personal wants and needs are addressed along the way. Their communication is second to none and their pricing is extremely competitive and fair. Special thanks to Jill for all of her hard work- she is consistently compassionate, diligent, and provides rapid responses to emergency situations. YOU GUYS ROCK!

The epitome of quality customer service! Nichole and Jill communicate effectively and never leave you in the dark. They are my go to team when I need to refer a client for everything related to water/flood/fire damage.

Jill was very professional. We were very pleased with the service and the honesty she provided. I would highly recommend Lotus Contracting!

Lotus Contracting has performed work on our office building to remediate water damage from a leak. They have also assisted with several of our rental properties. Lotus always is prompt to respond, work efficiently, competitively priced, and provide a high level of customer service. No one wants to need a restoration company, however, when you do, Lotus Contracting is the company to call.

I had a flood situation at my home and contacted Lotis contracting services. I spoke with Jill who I was very impressed with. She handled the call like a 911 operator keeping me calm while I was frantic. Her crew was out here within 20 minutes and took control of the situation. Everything was explain to me so I could understand what was going on.I will have no problem referring this company to my friends family and customers, but I hope I dont have to. Thanks lotus for your integrity and excellent response time.

Jill the owner provided misguided claims knowledge which cost me more money and additional stress. Once she found out we werent going thru insurance she became rude and difficult to work with. If you really need help with water damage this is the last place to call.

Have nothing by great things to say about Lotus Contracting Services. Had a water leak in my bathroom. Jill was super helpful and had someone out immediately to begin the dry out process. Then gave me the advantages and disadvantages of making an insurance claim on a small water loss. Couldnt have been a smoother process!

Courteous and professional technicians. If you ever experience a flood or have mold issues, these are the people to call.

They are the best at what they do.

Not recommended