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Ground Zero Restoration
240 N Pasadena St suite b, Gilbert, AZ 85233, United States
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Review №1

I’ve been a monthly member with Ground Zero for over a year and I’m very disappointed with a pricing move they played against our family.They came in and tore down a piece of wall to fix our plumbing for $500. We were happy to pay. To repair the wall they wanted another $500!Absolutely insane and extremely disappointing. They broke the wall, fix it. I’ve apprenticed as a carpenter, $500 for drywall is a joke.Be very wary. These guys love the fact that California is coming to Arizona, and they love overcharging on this type of work to punish you for it!

De
Review №2

Ground zero was great. I had major water leak and damage. Greg was fantastic there was not an ounce of drywall dust anywhere!!! I cant even tell where the holes where. Thank you Greg and thank you ground zero.(Tierra Antigua Apts)

Ga
Review №3

Phil came through on a major shower repair cause by a water leak after our original company was not able to stick to a time table.Phil coordinated the tile people, corrected the plumbing problem and had the carpenter repairs caused by the water damage completed on a schedule that flowed like clockwork. The people were polite, clean and followed covid guidelines. An excellent choice for any work.

Ja
Review №4

My a/c went down and it was absolutely miserable in my house. They sent a tech out to my house very quickly and he (Wade) was very courteous and professional. He explained everything to us and gave us various options as well as his professional opinion as to the cheapest and quickest ways to get my system up going. I have used this company in the past and anytime I need anything they are my go to. I have had nothing but excellent services and experiences with these guys.

Gr
Review №5

Phil and Bill came out and fixed a couple of cabinets that had been damaged by some water leaks. They both did amazing work and were very friendly. You can’t even tell there was damage! Couldn’t be happier.

kr
Review №6

Ground Zero is professional, on time and reasonably priced. We were making a claim for the damage and Ground Zero was helpful and responsive to get the quotes and information we needed to move forward. Phil and his crew were very careful to protect the undamaged areas and seal off the contaminated space. I would recommend Phil, and Ground Zero.

Je
Review №7

Thank you so much to Phil and the guys at Ground Zero for helping me when I flooded my house, not only were they here to help in no time but also helped explain the damage to my insurance company. They made a really awful day much better with all their assistance. I would highly recommend them to anyone!

St
Review №8

I have used Ground Zero Restoration several times for plumbing issues, water remediation, and some construction work. The customer service is wonderful. The workers are professional, knowledgeable, and courteous. My wife and I were thrilled with the overall experience and we would highly recommend this company

Ea
Review №9

Ground Zero came out and did a fantastic job. They are very courteous, friendly and efficient. The owner, Brian came out to ensure everything went smooth.

Gr
Review №10

Mike did a great job. Showed up on time! Explained all the problems and what it would take to get it fixed. Was very neat and efficient and considering it was sewer work, the care to keep things clean and contained was appreciated. I will definitely use Ground Zero again and request Mike!

Mi
Review №11

Ground zero is hands down the best out there!! I was selling my house and found some mold. They came out on a Sunday morning and were able to complete the job in my 3 day timeline. The crew that came out was very professional and worked hard to keep up on my deadline. They are a very reasonably priced and the quality of work perfect. I would highly recommend them to anyone in need of home restoration.

la
Review №12

I had the best experience with Ground Zero. We had a major mold problem at my house and they did a fantastic job. They are very professional, on time with great customer service and care. I had dealt with other contractors in the past but I can say with confidence that Ground zero is the best I have ever worked with. I have recommended them to all my friends.

Ma
Review №13

Phil & Devon did an amazing job. My bathroom flooded and its hard for me to get around. They were both patient with my disability, and very thorough and informative. I was worried the insurance company (State Farm) would deny my claim, but Phil and Devon met the adjuster early when he come out and made sure I was completely covered. Thank you, you two. Ground Zero is my Hero!

Br
Review №14

This is one of the best companies I have hired. The quoting process was very professional and their quote was almost exactly what our insurance estimator quoted us. Their demo crew came out on time, and was very efficient. No mess, and everything was clean. When the restoration crew came out, they were also very fast and professional. They went above and beyond and even painted my entire garage when only one wall really needed to be painted. If we ever need this kind of work done on our house we will be calling them again. I am also recommending them to everyone I know.

Ti
Review №15

I noticed a water spot in my bathroom downstairs, I called Ground Zero Restoration they came out inspected it and found a small amount of mold. They gave me a fair price to replace it. They opened the ceiling and fixed the leak dried everything out, my bathroom looks new again. Thanks ground zero youre the best!

Le
Review №16

Phil and Kai came and did excellent work. Very knowledgable, respectful, and clean. Highly recommend for an excellent service. Wonderful eye candy if youre into watching men work.

Jo
Review №17

Realized our house had a leaking hot water pipe that appeared to be leaking somewhere in the foundation. Called on Ground Zero and Donnie came out quickly, assessed the damage, and came up with a fair estimate. He repaired the damage the following day and did a great job. I would definitely use Ground Zero again.

Br
Review №18

Bobby is awesome! He called to say what time he would arrive and he was right on time! He installed the unit 2 years ago and did an awesome job!! He is very knowledgeable and I signed up for the Hero Program which you cannot beat! I will always Ground Zero for anything I need done and a new kitchen floor is top on my list as they do it all!! Thanks GroundZero you rock and I have already told my neighbors youre the only ones they should call when they have any type of issues!

Ab
Review №19

Ground Zero Restoration has great, 24-hour service. Customer support is helpful, effective and prompt. With a young child in the house, mold needed to be taken care of immediately and Ground Zero understood that. Service personnel was on time, helpful, and took care of the issue quickly. Testing after repair indicated no issues at all. I’m very thankful for Ground Zero’s service! Thank you!

Rh
Review №20

Jerry and his team are the best! Thumbs up guys! Professional and knowledgeable but always friendly and polite. Great prices for excellent work!

la
Review №21

My experience with Ground Zero was fantastic. When we discovered mold in our home I freaked out. I did some looking online, and found really good reviews of Ground Zero. What I thought was going to be a major hassle turned out to be a very good experience. Its sometimes uncomfortable having random strangers in your home, spending extended amounts of time, but the workers were professional and friendly. Mold is a major concern, so I was glad they explained to me what they were doing to extricate it. They were also quick. It only took a few days. I just love that you can now look at those walls and not know anything was ever done to them. Mold is gone. All is right in the world.

Mi
Review №22

I opened up the cabinet under my sink and there was mold EVERYWHERE. I called Ground Zero and they sent out a gentleman named John. He quoted me an unbeatable price. I thought they were just going to fix the leak and clean up the mold. But they ended up replacing the walls around it, removing the counter tops and cabinets cleaning and replacing everything. This company definitely goes above and beyond. My kitchen looks brand new!

De
Review №23

Jerry, Mike and Chris were absolutely fantastic!!! I will definitely call them next time!!! I really appreciated their professionalism, they explained everything very clearly and were very respectful!!! Thank you for the great job!!!De in Mesa

Da
Review №24

Despite rumors of work taking longer than it should, I would have to say that this particular group of workers is very efficient.I had a project not too long ago that needed expert work in under a month, the building was refurbished to the fullest extent, and looked almost better than when it was originally constructed back in 08(When they werent really an official company yet).If you need a large heavy duty project done, I very much so suggest this agency.They had the job done in a very timely manner, and it was absolutely amazing when it was done. Five out of five, ill definitely be hiring them again.

Ru
Review №25

Ground Zero is great. Phil Mordh arrived before the plumber was finished and was able to get the whole restoration process started. Highly recommend this company and time you have water damage.

Ky
Review №26

What I love about this company is not only are they friendly (especially when you call them in the middle of the night - they are open 24 hours for emergencies), but they take the time to explain the situation in your home.This company can handle any issue you may run into with regard to damage to your home: smoke, water, mold and will even test for and remove Asbestos.I encountered Ground Zero Restoration when my landlord hired them to do some work on our building. Even though I wasnt the person paying for the services, the fellow took the time to explain to me what the extent of the damage was and how it would be repaired.Brian, the owner, is very nice and his guys not only complete their jobs in a time efficient manner, but they are clean and very thorough as well.I later spoke with the landlord who was candid about telling me that Ground Zero gave her a great deal on getting the work done on the four units affected.So, in summation, Ground Zero Restoration offers great workmanship, wonderful customer service and very fair prices.I have recommended Ground Zero to a friend of mine who owns his home and had his waterbed explode while he was on vacation! He said Ground Zero came out right away, gave him a very fair estimate for the work/repair and got the job done in a few days!

Na
Review №27

Great work. Super clean. Professional.Phil and Ken were GREAt..

Na
Review №28

Thank you Brian and your team for job well done. Restoration work takes time and a lot of coordination among many trades. You did great job.

Ch
Review №29

Our condo flooded a bit due to the rain. I called them and Im very glad I did. They were here in 30 mins and they took care of everything. Excellent customer service, efficient and very honest about the process. I would recommend these folks to anyone who needs this kind of work done.

pi
Review №30

I had a funny smell in my bathroom. I called ground zero restoration after reading Google reviews, Phil came out at my set appointment time. After his inspection there was a leak that I didnt even know about in my bathroom wall, with in 3 days the mold remediation was completed, There service was amazing and I would reccomend them to all my friends and family,

st
Review №31

Brian and the guys at Ground Zero Restoration always do a great job for my clients. As an insurance agent, when a client has a broken pipe or something leaking that is causing a build up of water, they need it addressed and repaired quickly. They are quick to respond and in most cases, minimize the size of loss.

Gr
Review №32

I had a leak that has been going on for quite sometime. Ground zero was there when I needed them the most! Very professional, very detailed and thorough. I reccomend Ground Zero to anyone

ph
Review №33

The Ground Zero team took care of our water damage needs quickly, cleanly and with care of my personal property. I would reccomend them to anybody that needs restoration services!

Ty
Review №34

Our master bath had an underground leak and we came home to damaged flooring and drywall. Brian and the team at Ground Zero did an amazing job repairing all the water damage and built us a new shower. Definitely will recommend and us this company again for all my construction needs

zm
Review №35

Brian, Lanna, and Phil from Ground Zero are very friendly , easy to work with.Ground Zero Restoration and plumbing did a total remodel of my 20-year-old house I am selling. The house was in bad shape from a long term renter who trashed it. Ground Zero did an amazing job transforming my house to a new modern interior in 3 weeks. I got multiple offers on the house in less than two weeks after listing it for sale. My house on Zillow got ranked top 5 in daily views for listed homes for two weeks straight because of the new remodel work. I hired Ground Zero again to do a bathroom remodel of my current house. The result of the bathroom remodel looks like something out of the HGTV shows. Top notch work.

Da
Review №36

Ground Zero is your one stop shop. They do damn near any thing that you need done to your house or place of business. Look forward to doing business with them in the future.

Do
Review №37

Phil did an amazing job. Very professional. This is the place to call if you have problems.

ke
Review №38

Can not ask for better service, plumbing and a/c serivce, reliable, trust worthy, dependable. They have taken great care of the property that I supervise. Its the only phone number I need ..

Da
Review №39

Phill and Kevin were great, clean, responsive and professional. Thank you!

Ni
Review №40

My home was flooded and the remodeling was completed faster than I anticipated and the house, especially the kitchen is perfect!!!

Lo
Review №41

Cant go wrong calling them! Best customer service & reliable & honest

ma
Review №42

Brian and his team are caring, friendly and professional. Thank you Brianandyour team for helping this old lady!

Ar
Review №43

Ground Zero Restoration not only helped me with my flooded building today but they completely took care of me and helped with my insurance claim, cant thank you guys enough.

Wi
Review №44

I was sleeping and had a major water leak in my kitchenGoogle searched and found the best company in my opinion they came out right away even though it was 2 am working with the insurance company through out . ty again ground zero

Ro
Review №45

I would use them all day!

Ja
Review №46

Everything I needed

Information
7 Photos
46 Comments
5 Rating
  • Address:240 N Pasadena St suite b, Gilbert, AZ 85233, United States
  • Site:http://www.groundzerorestoration.com/
  • Phone:+1 480-739-0347
Categories
  • Water damage restoration service
  • Asbestos testing service
  • Building restoration service
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Women-led:Yes
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